About the job
The Account Manager role at DEPT® sits within the Marketing & Technology team in London. This team blends data, technology, creative content, and paid media to help brands solve business challenges and drive revenue. Clients span well-known names such as ASOS, Just Eat Takeaway, Twitch, TikTok, and The White Company. Projects cover a wide range, from advertising campaigns to work with augmented reality and chatbots.
Role overview
Account Managers lead delivery for assigned clients, serving as the main point of contact and representing DEPT® in every interaction. Collaboration is central: content, technology, media, and data all intersect in the day-to-day work. This position combines account management with planning, shaping brand strategy while overseeing daily execution.
Strong client relationships are essential. The role involves developing strategies that use technology to personalize communications at scale and creating ideas that stand out in a crowded digital space. Empathy for client audiences and a focus on measurable ROI are at the core of this work.
Key responsibilities
- Support the team in creating editorial strategies and managing content calendars
- Oversee the production and delivery of assets for social media channels
- Manage influencer campaigns
- Develop annual strategies with clear priorities
- Project manage and collaborate with teams to produce digital content, both creative and production
- Ensure all work meets high quality standards
- Present work internally and to clients
- Maintain relationships with platforms and partners
- Manage campaign budgets and ongoing activities
- Share insights and experiences to support creative processes
- Encourage continuous innovation across deliverables
