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Account Executive - New York

SienaNew York
On-site Full-time

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Experience Level

Experience

Qualifications

QualificationsWe are looking for individuals with a strong sales background, preferably with experience in enterprise customer experience or AI-driven solutions. You should be adept at managing complex sales cycles and have exceptional relationship-building skills. Requirements include:Proven track record as an Account Executive or similar role. Experience in enterprise sales with a focus on customer experience or automation. Excellent communication and presentation skills. Strong analytical skills and the ability to leverage data to drive decisions. A proactive approach to problem-solving and opportunity identification.

About the job

About Siena

Siena is revolutionizing customer experience with our pioneering intelligence layer. We are crafting an innovative operating system of AI agents that not only learn and remember but also act intelligently across various customer interactions—from support inquiries to shopping experiences, including social media and voice engagements.

Siena goes beyond mere automation; we empower shopping agents, cultivate persistent customer memory, generate actionable insights, and foster interactions that resonate on a human level.

We are reshaping how businesses comprehend and connect with their customers, ensuring every interaction is transformed into intelligence that enhances the next.

Join Our Team

As a small, dynamic, and distributed team, we leverage our collective talents to make a significant impact. Every team member plays a crucial role in our mission, making our work environment both efficient and enjoyable.

If you are passionate about creating innovative solutions that haven't been developed yet, we want to hear from you. We are building agents that do more than just respond—they learn, remember, and integrate experiences across multiple channels.

Role Overview

As our Account Executive, you will be at the forefront of Siena’s expansion, driving high-value enterprise deals and introducing AI-driven automation to leading brands worldwide. This position is designed for proactive hunters who excel in prospecting, navigating complex sales processes, and transforming cold leads into lasting partnerships. If you possess experience in selling enterprise customer experience solutions or AI-driven automation, this is your chance to help shape the future with Siena.

Your Responsibilities

  • Manage the entire sales cycle from prospecting to closing, focusing on enterprise clients.
  • Establish and nurture strong relationships with senior decision-makers in customer experience, digital transformation, and operations.
  • Design strategic outbound initiatives to penetrate top-tier accounts and broaden Siena’s presence.
  • Handle intricate, multi-stakeholder sales processes with a consultative, value-driven approach.
  • Collaborate closely with marketing, sales development, and solutions engineering to enhance our go-to-market strategy.
  • Promote the adoption of Siena’s AI solutions by aligning our offerings with client challenges and desired outcomes.
  • Consistently outperform quotas and revenue goals, contributing to Siena’s rapid growth.
  • Utilize AI tools to effectively scale prospecting efforts.

About Siena

Siena is at the forefront of redefining customer interactions through advanced AI technologies. Our mission is to create an ecosystem that seamlessly integrates various customer touchpoints, enhancing the overall experience and providing businesses with unparalleled insights.

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