Do you thrive in a tech-driven environment and have a knack for transforming complex security solutions into compelling narratives? If so, we want to hear from you!About Picus SecurityAt Picus Security, we are at the forefront of security validation, empowering organizations with a comprehensive understanding of their cyber risk landscape tailored to their business needs. Our innovative approach revolutionizes security protocols by prioritizing and validating vulnerabilities across disparate findings, enabling teams to concentrate on the most critical areas that require immediate attention. With Picus, security teams can swiftly implement one-click mitigations to effectively counter threats while minimizing effort.Our Picus Security Validation Platform seamlessly integrates with on-premises environments, hybrid clouds, and endpoints, enhanced by our proprietary Numi AI for robust exposure validation.As pioneers in Breach and Attack Simulation, we offer award-winning, threat-centric technology that helps teams identify actionable fixes, boasting a 98% recommendation rate in Gartner Peer Insights.Role OverviewWe are seeking an experienced and driven Customer Success Account Manager (CSAM) who possesses a deep understanding of value-driven security solutions. In this pivotal role, you will focus on customer retention and the expansion of our platform capabilities within our Enterprise client base. The CSAM will enhance customer value and contribute significantly to the success of our sales team. This role will involve collaboration with the Regional Sales VP, Technical Director, Product Management, and various support functions including Channel, Marketing, Solutions Architecture, and Customer Success. The CSAM will operate within our Customer Value Office and work alongside the Sales organization to develop tailored solutions for Enterprise Customers while partnering with others to drive revenue growth and strategic initiatives. A proven track record in revenue growth and teamwork is essential for success in this role.

About NeuroscaleNeuroscale is revolutionizing the recruitment landscape with our innovative AI recruiting operating system. Our platform, Arbi, unifies the entire talent acquisition process, seamlessly integrating with ATS systems while streamlining workflows through orchestration of AI agents. From sourcing and outreach to screening and candidate intelligence, we empower talent teams to secure top candidates efficiently and with minimal friction.Our rapid growth is supported by leading industry operators and investors, bolstered by partnerships with prestigious programs such as the NVIDIA Inception Program and the HPE Unleash AI Program. We are also proud recipients of a DoD SBIR Phase II award.We are on the lookout for a Founding Data Engineer to establish the foundational data architecture of our platform. This role offers a unique opportunity for individuals with experience at the staff engineer, architect, or founding/lead engineer levels to contribute hands-on to the design and implementation of production-grade systems that scale efficiently. You will engage with APIs, orchestration systems, data workflows, search infrastructure, background jobs, cloud deployment, and backend systems that drive our AI-enabled offerings.Role OverviewAs a key founding engineer, you will design, build, and maintain robust, scalable data systems. Collaborating closely with backend engineers, AI specialists, and product leaders, you will create the data infrastructure essential for powering analytics, search functionalities, and AI-driven product experiences. This role suits someone comfortable in a fast-paced startup environment who can make pragmatic technical decisions and take ownership of systems from inception to deployment.What You'll DoDesign, implement, and maintain scalable batch and streaming data pipelines that are critical to Neuroscale AI's core platform.Develop robust data ingestion, transformation, enrichment, and indexing workflows across various data types, including structured, semi-structured, and document-centric.Create and manage production-grade data systems utilizing PostgreSQL, OpenSearch/Elasticsearch, AWS, and Python-based tools.Design efficient data models, schemas, and storage patterns that facilitate analytics, search, application workflows, and AI applications.Build secure, cloud-native data solutions that adhere to industry best practices.

Join Our Remote TeamPlanera is excited to announce multiple openings for Technical Customer Success Managers across the United States. This is a fully remote position with opportunities available in various regions:Western Region (California)Central Region (Texas, Midwest, Mountain states)Eastern RegionIdeal candidates should be located near a major airport, as this role requires occasional travel (up to 30%).Your RoleAs a Technical Customer Success Manager, you will serve as a vital partner to our clients, helping them unlock the full potential of Planera’s innovative platform. You will oversee the entire customer journey—from onboarding and engagement to retention and growth. Your blend of construction scheduling expertise and stellar relationship management skills will be crucial in driving customer outcomes.This position demands a strong technical background, particularly in CPM scheduling software and a comprehensive understanding of construction project management processes. You will collaborate closely with clients to streamline their scheduling operations, manage pilot projects and proofs of concept (POCs), and provide strategic recommendations on industry best practices.Moreover, you will work in tandem with sales, product, and engineering teams to ensure customer insights are effectively integrated into ongoing product iterations.Key ResponsibilitiesCustomer Onboarding & Adoption: Facilitate comprehensive onboarding sessions, ensuring customers achieve success with Planera from the outset.Customer Relationship Management: Cultivate and sustain robust relationships with key stakeholders to foster long-term engagement and retention.Technical Guidance & Training: Offer expert advice on construction scheduling best practices, especially for users migrating from tools like Oracle Primavera P6 or Microsoft Project.Pilot & POC Management: Oversee customer pilots and proofs of concept, supporting organizations in evaluating the value of Planera.Customer Retention & Expansion: Identify opportunities for upselling and cross-selling, partnering with the sales team to drive growth.Customer Advocacy & Feedback Loop: Represent the voice of the customer, sharing insights and feature requests with product and engineering teams.Support & Troubleshooting: Assist customers with technical challenges, collaborating with product and engineering teams to resolve issues promptly.Data-Driven Insights: Analyze customer data to provide actionable insights aimed at enhancing customer experience and satisfaction.

About Neuroscale:Neuroscale is revolutionizing the talent acquisition landscape by merging cutting-edge technology with the human touch. Our goal is to create the most advanced recruiting platform globally, where sourcing, screening, outreach, and hiring for the most ambitious organizations occur seamlessly within a single, AI-powered ecosystem designed to truly understand hiring.Neuroscale is generating over $5M in new pipeline monthly, serving a diverse clientele that includes startups, enterprises, and federal agencies. Our growth trajectory is impressive, with a monthly increase in gross pipeline of approximately 75%.The current recruiting landscape is fragmented, filled with unreliable tools, expensive databases, and software that complicates the recruitment process. At Neuroscale, we believe in a collaborative approach where specialized recruiters pair their expertise with AI that genuinely understands hiring challenges. We're laying the groundwork for a transformative hiring process that integrates human insights with advanced technology.Introducing Arbi, the first comprehensive AI recruiting platform that links companies to a vast network of specialized recruiters and autonomous AI sourcing agents, enabling faster and more precise role fulfillment.About You: You are driven by the desire to create meaningful impact. You aspire to make a significant mark on the world and are often disheartened by the mediocrity you observe around you. You possess a sharp intellect, but this awareness leads to frustration when you're not challenged. You value clarity and simplicity, expecting the same from those around you.The Role:We are on the lookout for a Chief Technology Officer (CTO) to take the reins as the leading technical authority at Neuroscale AI and a vital member of our founding team. This role demands a hands-on leader who is technically proficient and product-oriented, capable of shaping the architectural framework, scaling engineering efforts, and transforming an ambitious product roadmap into reality.Establish and oversee the overarching technical vision, platform architecture, and engineering roadmap, ensuring alignment with product strategies and organizational growth.Lead, recruit, and expand a top-tier engineering organization, focusing on hiring standards, team structure, mentorship, and fostering a strong technical culture.Manage the design, development, and reliability of Neuroscale's backend systems, agents, talent matching models, orchestration, and more.

Join us at Insider One as a Customer Success Manager, where you'll empower our customers to achieve their goals using our innovative platform.About UsAt Insider One, we are the leading platform that consolidates all the essential tools marketing and customer engagement teams need to excel and drive success.Our journey started with a small team and a grand vision to democratize access to cutting-edge technologies for marketers globally. Today, with over 1,500 talented individuals from more than 50 nationalities across 30 offices, we continue to push the boundaries of what's possible.Fueled by a recent $500M Series E funding round led by General Atlantic, we are supported by illustrious investors like Sequoia Capital and QIA. Our trusted clientele includes over 2,000 companies ranging from dynamic startups to renowned Fortune 500 brands such as Samsung, Nike, and Nestlé.Recognized for our leadership in the B2B SaaS space, Insider One stands as one of the few woman-founded and led unicorns in the industry. Our commitment to customer satisfaction has earned us accolades from analysts, and we invite you to discover the difference we make.

Join us at Reflow, where we are revolutionizing workforce and workflow intelligence through our innovative platform designed to enhance team performance. Our partners are thrilled after their initial demonstrations, and we are seeking a dynamic individual to transform that initial enthusiasm into lasting adoption, retention, and growth.Key ResponsibilitiesManage the entire customer journey: from setup and onboarding to ongoing adoption and long-term success.Accelerate time-to-value: Ensure customers swiftly transition from demo to realizing value.Gather and organize customer feedback: Act as the voice of the customer in product and engineering discussions.Facilitate contract processes with new partners, collaborating closely with the legal team for efficiency.Develop strong relationships that foster expansions and contract renewals.Create and enhance the customer success playbook, including onboarding processes, success metrics, and engagement touchpoints.Collaborate with founders on go-to-market experiments and assist in various capacities as we grow.Who You AreEntrepreneurial spirit: Previous experience as a founder, early team member, or operator who excels in uncertain environments.Analytical mindset: Background in technical disciplines, finance, economics, or product management.Curious and logical thinker: Ability to comprehend and address your customer's business needs in product configurations.Customer-centric professional: Skilled at engaging, guiding, and closing with clients.Effective communicator: Proficient in both written and verbal communication.Strategic and inquisitive: Delve into workflows, identify pain points, and utilize insights to influence product and company direction.Organized and methodical: Keep yourself, your clients, and your team aligned through well-defined templates and playbooks.Bonus QualificationsExperience in B2B SaaS, enterprise software, or data-intensive products.Familiarity with analytics platforms, BI tools, workflow systems, or automation solutions.Proven track record supporting enterprise customers through security, data access, or compliance assessments.Why Join UsBe an integral part of our early team, directly collaborating with founders as a foundational member.Shape our product roadmap and help define our organizational culture.

Role overview The Technical Customer Success Manager at Tavus works from San Francisco, focusing on helping clients make the most of Tavus products. The position combines technical support with practical guidance, aiming to build strong relationships and a clear understanding of each customer's goals. What you will do Collaborate directly with clients to identify their needs and technical challenges Provide clear solutions and actionable advice so customers can succeed with Tavus products Support clients throughout their journey, working to ensure satisfaction and long-term value Who thrives in this role People who enjoy working with technology, value customer service, and adapt quickly to change tend to do well in this position.

Sourcegraph creates a code intelligence platform designed to help developers and teams navigate and manage large, complex codebases. The suite includes Code Search, Deep Search, and MCP, which serve organizations ranging from startups to well-known companies such as Stripe, Uber, and Dropbox. The company operates as a globally distributed team and emphasizes autonomy, open communication, and respect for developers. Location and Work Hours This Customer Success Manager role is fully remote. While applications are accepted from anywhere, preference is given to candidates based in the United States. The position requires at least 20 hours of weekly work overlapping with Pacific or Mountain Time zones. Those living in Central, Mountain, or Pacific time zones are especially encouraged to apply. Role Overview Customer Success Managers at Sourcegraph manage a portfolio of 20 to 30 enterprise and commercial accounts. The role centers on building strong post-sales relationships, encouraging product adoption, identifying potential risks, and preparing customers for renewals and possible expansion. Collaboration is key, with regular partnership alongside Named Account Executives and Field Engineers to help customers realize the full value of Sourcegraph’s platform. As the company transitions from a seat-based to a consumption-based model, Customer Success Managers play a crucial role in shaping customer outcomes and supporting growth. What to Expect in Your First Month Develop relationships with your team, Named Account Executives, and Field Engineering partners Learn about the product, its value proposition, the customer base, and internal workflows Observe customer calls to understand client needs and engagement strategies

About UsAt OpenHands, we're revolutionizing software development with our open-source AI platform, designed to empower engineering teams to streamline their workflows, enhance productivity, and integrate intelligent coding assistance into their software delivery processes.As the Founding Customer Success Manager, you will take the lead in managing the post-sale journey for our customers. You will be responsible for onboarding, adoption, and expansion efforts, ensuring that enterprise and high-growth engineering organizations successfully integrate OpenHands into their operations and achieve tangible results. Collaborating closely with Product, Engineering, and Sales teams, you will transform early adopters into lifelong advocates, while also shaping the Customer Success strategy at OpenHands.

Join Appian as a Technical Customer Success Manager where you will be at the forefront of ensuring our clients achieve their business goals using our innovative technology solutions. In this dynamic role, you will collaborate closely with customers, providing expert guidance and support to enhance their experience and maximize the value of our products.

The Technical Customer Success Manager at jobgether works directly with clients across the US to help them succeed with jobgether’s technology. This position guides customers through onboarding, supports technical integration, and ensures clients receive timely, knowledgeable assistance throughout their experience. Building strong relationships and understanding each client’s goals are central to the role. What you will do Manage ongoing customer relationships, focusing on satisfaction and retention Deliver technical support and clear guidance at each stage of the customer journey Spot opportunities to recommend additional services or features that fit customer needs Work closely with product teams, sharing customer feedback to help shape improvements Collaboration and impact This role partners with cross-functional teams to address client requirements and ensure the product continues to evolve in ways that benefit users. The Technical Customer Success Manager serves as both an advocate for customers and a bridge to internal teams, helping drive continuous improvement.

About SuzyAt Suzy, we are revolutionizing the market research landscape with our cutting-edge, real-time insights platform. By seamlessly integrating primary research, customer data, and third-party data, we empower enterprises to make quicker and more informed decisions.As we embark on the next chapter of our journey, focusing on AI-driven SaaS innovation, we are developing a robust Client Success engine aimed at fostering measurable customer outcomes and sustainable revenue growth.The RoleWe are seeking a results-oriented Customer Success Manager to spearhead onboarding, customer adoption, and initial term renewals in our Net New Commercial segment.In this role, you will oversee approximately $5M in Annual Recurring Revenue (ARR) in the new Suzy era, supported by automated workflows and scalable success strategies. You will be directly responsible for accelerating time-to-value, enhancing retention, and preparing for expansion across your customer portfolio.This position significantly impacts our revenue, with clear performance metrics to meet.What You’ll DoFacilitate impactful onboarding processes to ensure swift activation and early wins for our clientsPromote the adoption of Suzy’s AI-empowered SaaS platform and integrate it into customer operationsManage customer outcomes and retention for a portfolio valued at approximately $5MCraft success strategies that align with executive KPIs and organizational goalsIdentify potential churn risks proactively and implement strategies to mitigate themTake ownership of first-term renewals, collaborating with the Sales team as necessaryIdentify and qualify expansion opportunities for the Commercial teamConduct executive-level business reviews that showcase measurable ROIUtilize CSM automation processes and scalable strategies to efficiently manage and grow your portfolioCollaborate across functions with Sales, Product, and Support to enhance the customer lifecycleWhat Success Looks LikeRapid onboarding and high early product adoption ratesStrong first-term renewal rates for new accountsThorough documentation of customer ROI and overall business impactA robust expansion pipeline from effectively managed accountsEfficient portfolio management through automation and data analytics

Role Overview AirGarage is hiring a Partner Success Manager for the West Region (US, Western Half). This role focuses on supporting and strengthening relationships with our partners. The Partner Success Manager ensures partners are satisfied, engaged, and able to make the most of AirGarage’s solutions. What You Will Do Maintain and grow relationships with existing partners across the Western US Monitor partner satisfaction and address concerns promptly Encourage partner engagement with AirGarage’s products and services Act as a point of contact for partner questions and feedback What We Look For Experience building and managing business relationships Strong communication and problem-solving skills Comfort working in a collaborative team setting Located in or familiar with the Western US region

About Connecteam:Connecteam is an innovative startup based in Tel Aviv, dedicated to revolutionizing the work experience for the 80% of the global workforce that is deskless. Our advanced business management platform simplifies team management for thousands of businesses, allowing them to focus on growth and operational efficiency.Role Overview:We are on the lookout for a motivated and technologically adept Technical Customer Success Manager to enhance our client relationships. In this pivotal role, you will configure Connecteam's features to align with client workflows, integrate our platform with existing systems, and facilitate data migrations. Your collaboration with the Customer Success and R&D teams will be crucial in refining our services and optimizing customer onboarding processes, ultimately saving clients invaluable time and effort.Key Responsibilities:Engage with clients daily to provide tailored professional services.Work independently to fulfill client requests and project tasks.Build and nurture strong client relationships by understanding their unique needs and delivering customized solutions.Manage and prioritize multiple tasks in a dynamic, fast-paced environment.Collaborate closely with the Customer Success and R&D teams to ensure an exceptional customer journey.

Role Overview TRM Labs is looking for a Customer Success Manager based in the United States. This role focuses on supporting clients throughout their journey with TRM Labs products. The Customer Success Manager builds lasting relationships, listens closely to client needs, and helps deliver solutions that support each client’s objectives. What You Will Do Develop and maintain strong connections with clients Understand client goals and challenges Offer guidance to help clients get the most value from TRM Labs services Support client success and satisfaction by addressing needs as they arise What Sets This Role Apart This position relies on hands-on relationship management and thoughtful customer engagement. Success comes from understanding each client’s unique situation and working to ensure they achieve their goals with TRM Labs’ products.

Join the dynamic team at Socket as a Customer Success Manager, where you will play a vital role in ensuring our clients achieve their desired outcomes while utilizing our innovative solutions.In this position, you will be responsible for building strong relationships with customers, advocating for their needs, and aligning our services to meet their business goals. You will collaborate closely with cross-functional teams to drive customer satisfaction and loyalty.

As a Customer Success Manager at comply, you will play a pivotal role in ensuring our clients achieve their desired outcomes while utilizing our solutions. You will serve as the primary point of contact for our customers, guiding them through the onboarding process and providing ongoing support to foster strong relationships. Your proactive approach will help identify opportunities for growth and improvement, ultimately driving customer satisfaction and loyalty.

Role Overview forma is hiring a Customer Success Manager based in the United States. This role centers on building strong relationships with clients and helping them get the most from forma’s products and services. Success here means guiding customers through onboarding, supporting them throughout their journey, and making sure their voices shape our offerings. What You Will Do Onboard new clients and set them up for success with forma’s solutions Provide ongoing support, answering questions and resolving issues as they arise Collect and relay client feedback to help improve our products Work closely with teams across the company to address customer needs Advocate for client interests within forma

ABOUT USSQUIRE is the premier business management platform tailored specifically for barbers, shop owners, and their communities. We believe that the journey of artistry and independence should not be hindered by the challenges of running a business. Through SQUIRE, we offer bespoke tools, resources, and expert guidance to assist barbers at all levels in attracting and retaining clients, efficiently managing shop operations, and boosting their revenue.Since our inception in 2015, SQUIRE has earned the trust of over 30,000 barbers across more than 5,000 shops in over a thousand cities globally. Our solutions range from streamlined booking processes and launching new shops to real-time earnings dashboards and cultivating lasting customer relationships. SQUIRE empowers shop owners to seamlessly connect their artistic passions with their business aspirations.For further details, please visit getsquire.com or download the SQUIRE app from the App or Play Store.