About the job
Cresta builds AI-powered solutions for contact centers, aiming to turn every customer interaction into a strategic advantage. The platform combines advanced artificial intelligence with human expertise to help contact centers discover valuable insights and apply proven practices. By automating conversations and streamlining workflows, Cresta helps teams work more efficiently and productively.
The company was founded by Sebastian Thrun, known for his work at Google X, Waymo, and Udacity. The leadership team also includes Ping Wu, co-founder of Google Contact Center AI and Vertex AI, and Tim Shi, an early member of OpenAI.
Cresta’s team includes AI and machine learning experts, industry leaders, and investors such as Andreessen Horowitz, Greylock Partners, Sequoia, and former AT&T CEO John Donovan. Clients include Intuit, Cox Communications, Hilton, and Carmax. Recognition from Forbes and Bain Consulting highlights Cresta as a top private AI company.
The company operates remotely across the United States and focuses on shaping the future of work through AI-driven technology.

