Senior Manager, Engagement Management at GitLab | Remote

Join GitLab, the leading intelligent orchestration platform for DevSecOps, where we empower organizations to boost developer productivity, enhance operational efficiency, minimize security and compliance risks, and accelerate their digital transformation journeys. More than 50 million registered users, including over 50% of the Fortune 100, trust GitLab to deliver superior, secure software at an accelerated pace.Our commitment to innovation is mirrored in our operational practices; we prioritize the integration of AI as a fundamental productivity enhancer. Every team member is encouraged to leverage AI in their daily workflows to foster efficiency, creativity, and significant impact. At GitLab, careers flourish, innovation thrives, and every voice is valued. Our high-performance culture is informed by our core values and a continuous exchange of knowledge, allowing our team to reach their utmost potential while collaborating with industry leaders to tackle complex challenges. Co-create the future with us as we revolutionize how the world develops software.*Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.

As an Engagement Manager at GitLab, you will play a vital role in guiding our clients through their journey with our comprehensive platform. You will be responsible for cultivating strong relationships with customers, ensuring their success, and driving engagement with our innovative products and services. Your expertise in project management and customer engagement will be essential in helping clients achieve their goals and maximize the value they derive from our solutions.

As an Engagement Manager specializing in the EMEA region at GitLab, you will play a pivotal role in driving customer success and fostering long-term partnerships. Your expertise will help ensure that our clients maximize the value of our platform, resulting in enhanced productivity and innovation. You will collaborate with cross-functional teams to implement strategies that align with our clients' goals and objectives.

Role Overview GitLab is looking for a Legal Engineer to help shape legal processes and support technology integration across the legal team. This position focuses on compliance and improving legal operations through new solutions.

Join GitLab, an innovative orchestration platform for DevSecOps, where we empower organizations to enhance developer productivity, streamline operations, minimize security and compliance risks, and accelerate digital transformation. With over 50 million registered users and more than 50% of the Fortune 100 trusting us, GitLab is committed to delivering better, more secure software at a faster pace.Our team embodies the principles integrated into our products, leveraging AI as a key productivity enhancer. All team members are encouraged to incorporate AI into their workflows to foster efficiency, drive innovation, and create significant impact. At GitLab, we cultivate an environment where careers flourish, ideas thrive, and every voice is heard. Our high-performance culture is guided by our values and a commitment to continuous knowledge sharing, empowering team members to reach their fullest potential while collaborating with industry leaders to tackle complex challenges. Co-create the future with us as we develop technology that transforms software development.Role OverviewAs a Senior Backend Engineer on the Pipeline Security team, you will take full technical ownership of GitLab's native Secrets Manager—a production-grade system built on OpenBao that secures sensitive credentials within GitLab CI/CD pipelines. You will work at the intersection of backend engineering and infrastructure, shaping architecture using Ruby on Rails and Go, influencing decisions related to role-based access control (RBAC), GraphQL APIs, and Kubernetes deployment configurations. In your first year, you will help transition the Secrets Manager toward general availability, establish technical patterns for the team, and represent the team's perspective in cross-functional discussions. You will have end-to-end ownership—from design through production operations—allowing you to determine what should be built next and enhance the team's delivery of secure, reliable features.

Join GitLab as a Senior Product Manager for our Hosted Runners team, where you will lead the development and enhancement of our hosted services. This role is perfect for innovative thinkers who are passionate about driving product strategies and delivering exceptional user experiences. In this remote position, you will collaborate with cross-functional teams to define product vision, prioritize backlogs, and ensure the successful delivery of product features.

Role Overview GitLab is hiring a G&A Engineer focused on Netsuite and Claude. This remote role supports teams across North America. What You Will Do Work closely with multiple departments to improve internal operations Apply Netsuite and Claude knowledge to help streamline business processes Identify opportunities to increase efficiency and support company-wide initiatives About GitLab GitLab builds a widely used DevOps platform and supports a remote workforce across the globe.

GitLab is hiring a Senior Product Manager for the Tenant Scale team. This remote position is open to candidates in Canada, the US, and the US-Southeast. Role overview This role centers on shaping product strategies for the Tenant Scale platform. The Senior Product Manager will work closely with teams across engineering, design, and other functions to improve user experiences and deliver solutions that make a difference for customers. What you will do Develop and refine product strategies for the Tenant Scale area Collaborate with cross-functional teams to identify and address user needs Drive initiatives that enhance the platform and support innovation Requirements Experience in product management, preferably in a senior capacity Strong background in collaborating with cross-functional teams Ability to work remotely and communicate effectively across locations

GitLab Inc. develops a DevSecOps platform used by more than half of the Fortune 100 and over 50 million registered users. The platform enables teams to deliver secure software efficiently, improve developer productivity, and manage operational and compliance risks. GitLab emphasizes innovation, continuous learning, and the integration of AI to enhance both efficiency and creativity. Team members are encouraged to share ideas, grow their skills, and collaborate with experts to address complex challenges. For more about GitLab’s values, see the core values or watch this video. Role overview The Senior Director of Technical Program Management leads the technical program management team within GitLab’s Engineering organization. Reporting to the Chief Technology Officer, this leader guides a group of Technical Program Managers and is responsible for shaping operational frameworks, overseeing strategic initiatives, and improving both transparency and delivery speed for complex, high-impact projects. The role covers areas such as productivity initiatives, customer-facing features, Customer Zero adoption, and security vulnerability remediation. Key responsibilities Lead a global team of Technical Program Managers supporting Engineering divisions including AI, Infrastructure, Data, and Product Engineering. Define and own the operating model for technical program management, covering team structure, hiring, and career development. Drive the end-to-end execution of strategic, cross-functional programs that involve infrastructure, security, product, and go-to-market teams.

GitLab Inc. provides an orchestration platform designed for DevSecOps, supporting organizations around the world. More than 50 million users, including over half of the Fortune 100, use GitLab to boost developer productivity, improve security and compliance, and speed up software delivery. The company encourages innovation in both its products and its remote-first workplace. AI tools play a key role at GitLab. Every team member is expected to use AI to increase efficiency and impact. The culture values open communication, knowledge sharing, and career growth. Team members work with industry leaders and solve complex problems together. Learn more about working at GitLab. Role overview The Senior Engineering Manager, Developer Experience, leads the Delivery Enablement group and oversees four teams: Developer Tooling (Caproni), Observability Enablement, Performance Enablement, and Development Analytics. The main goal is to create a unified, Kubernetes-first platform that supports GitLab.com, Dedicated, and various self-managed deployments. GitLab takes a different approach by combining cloud and on-premise solutions under one platform vision. In the first year, this leader will set technical direction, improve execution, and ensure teams follow shared platform standards. The role reports to the Director of Delivery Enablement. What you will do Lead and support four engineering teams focused on developer tooling, observability, performance, and analytics Develop and communicate a clear technical vision for a Kubernetes-first platform that supports multiple deployment models Clarify technical direction and align teams with unified standards Balance people management with hands-on technical leadership Make informed decisions in a changing environment, driving transparency and accountability Requirements Background in platform engineering and developer productivity Experience working across cloud and on-premise environments Knowledge of Kubernetes, Helm, and AI-powered workflows Interest in leading teams at the intersection of technology and people management Location This remote position is open to candidates based in Canada, the United Kingdom, or the United States.

Dataiku is the platform that facilitates AI success, serving as the enterprise orchestration layer for creating, deploying, and managing AI initiatives. Our unified environment allows teams to design and execute analytics, machine learning, and AI strategies while ensuring transparency, collaboration, and governance essential for enterprises. Positioned atop various data platforms and cloud infrastructures, Dataiku integrates the complete AI stack, enabling organizations to implement AI solutions within multi-vendor ecosystems under centralized governance.Leading global enterprises trust Dataiku to operationalize AI, transforming it into a pivotal business performance engine that delivers tangible value. For further insights, explore the Dataiku blog, LinkedIn, Twitter, and YouTube.We are seeking a Senior Engagement Manager to enhance our team. The ideal candidate is a dynamic professional with a fervor for deploying advanced data technologies and leveraging data science to address complex business challenges. You will play a crucial role in guiding customers through their projects to maximize their utilization of Dataiku.As part of our Services team, you will be instrumental in ensuring seamless client implementations of our solutions. This role necessitates adept coordination of product deployment, comprehensive training, and the promotion of best practices, ultimately positioning users to extract maximum value from our software and contribute to their data-driven operational success.

GitLab seeks a Lead Commercial Legal Counsel to support its US operations from a fully remote setting. This role sits within the legal team and involves close collaboration with colleagues across different regions. The position emphasizes commercial law and aims to balance legal requirements with practical business needs. Main responsibilities Draft, review, and negotiate a range of commercial contracts Oversee agreements to maintain compliance with relevant legal standards Partner with internal teams to ensure legal advice supports business objectives Work environment This remote role provides flexibility and regular interaction with global teams. GitLab's legal department values clear communication and practical legal solutions that contribute to the company’s growth.

Join GitLab as a Principal Cybersecurity Incident Manager, where you will play a crucial role in safeguarding our systems and data. As an expert in cybersecurity, you will lead incident response efforts, collaborate with cross-functional teams, and develop strategies to prevent future incidents. This is an opportunity to make a significant impact in a rapidly growing company while working remotely.

About Medallion:At Medallion, we are dedicated to empowering healthcare teams to prioritize what truly matters: exceptional patient care. Our innovative provider operations platform is designed to reduce administrative inefficiencies that hinder healthcare organizations. By automating processes such as licensing, credentialing, payer enrollment, and compliance monitoring, we enable healthcare operations teams to optimize their workflows, enhance provider satisfaction, and boost revenue generation, all while ensuring outstanding patient outcomes.As one of the most rapidly expanding healthcare technology companies, Medallion has earned recognition as No. 3 on Inc. Magazine’s 2024 Fastest-Growing Private Companies in the Pacific Region, No. 5 on LinkedIn's 2024 Top Startups in the US, and a Glassdoor Best Place to Work in 2024 & 2025. Our CEO, Derek Lo, has been recognized as one of the Top 50 Healthcare Technology CEOs of 2024 by The Healthcare Technology Report. With $130M in funding from prestigious investors such as Sequoia Capital, Google Ventures, and Salesforce Ventures, we are on a mission to transform healthcare at scale.We prioritize candidate safety. Please note that all official communications will originate from @medallion.co email addresses.About the Role:We are looking for an enthusiastic and strategic Senior Engagement Manager to act as the primary liaison between Medallion and our clients. This pivotal role will focus on managing client relationships, ensuring project success, and implementing process improvements that enhance customer value. The successful candidate will be highly organized, proactive, and adept at managing multiple projects while delivering exceptional client service.This position reports directly to Medallion’s Head of Engagement Management. The base compensation for this role ranges from $90,000 to $130,000, depending on qualifications and experience. In addition to a competitive base salary, Medallion provides attractive equity and benefits as part of the overall compensation package. Pay is determined by various factors, including market data, geographic location, skills, qualifications, and experience level.

Join dev2 as an Engagement Manager, where you will play a critical role in driving client relationships and project success. In this fully remote position, you will collaborate with cross-functional teams to deliver exceptional results and foster long-lasting partnerships.

**This position is contingent upon contract award**SOS International LLC (SOSi) is actively seeking a skilled GitLab Administrator to bolster mission requirements through the development, integration, and maintenance of a robust and scalable data ecosystem. This role is crucial in enhancing interoperability, governance, and mission-driven analytics for a Department of Defense (DoD) client. The primary goal of this initiative is to bridge operational gaps among DoD, Intelligence Community (IC), interagency partners, and non-traditional international allies, facilitating real-time information exchange, dynamic data integration, and tailored analytical capabilities.Key Responsibilities:Establish and manage GitLab repositories for effective version control, collaborative coding, and meticulous tracking of script changes, documentation, and system configurations.Implement role-based access controls (RBAC) in GitLab to ensure that only authorized personnel can access and modify repositories.Prepare and submit the GitLab Access & Security Compliance Report, documenting repository management, user access controls, and adherence to security policies.

Role overview Scrunch seeks a Senior Engagement Manager based in New York City. This position centers on developing strong client partnerships and supporting clients as they work toward their engagement targets. The Senior Engagement Manager leads a team, manages project delivery, and ensures clients receive attentive, high-quality service at every stage. What you will do Advise clients on ways to strengthen their engagement strategies and reach key goals Direct and mentor a team of professionals during all phases of project work Monitor project timelines and deliverables to uphold service quality Build and maintain client relationships through clear communication and consistent follow-up

Role overview Shakudo is seeking a Senior Engagement Manager based in San Francisco. This position centers on leading client initiatives, guiding projects, and deepening long-term relationships. Working closely with cross-functional teams, the Senior Engagement Manager ensures clients gain value from Shakudo’s solutions and enjoy a positive experience throughout their engagement. What you will do Lead client-facing projects from kickoff through completion, ensuring deliverables meet expectations Work with internal teams to align on client needs and strategic goals Act as the primary point of contact for key clients, building trust and understanding their objectives Guide teams through complex challenges to reach successful outcomes Contribute to process improvements that strengthen client engagement Requirements Demonstrated leadership skills and experience managing client relationships Ability to collaborate across departments and communicate effectively Background in handling complex projects and delivering results Comfort working in a collaborative and innovative environment Location This role is based in San Francisco.

Join GitLab, the forefront of intelligent orchestration for DevSecOps. Our platform empowers organizations to enhance developer productivity, boost operational efficiency, mitigate security risks, and accelerate digital transformation. Trusted by over 50 million users, including more than half of the Fortune 100, GitLab helps teams deliver better and more secure software at speed.At GitLab, we embody the principles that drive our products within our culture. We leverage AI as a pivotal productivity multiplier, expecting all team members to incorporate AI into their everyday tasks for improved efficiency and innovation. GitLab is a place where careers soar, creativity thrives, and every voice is heard. Our high-performance environment, shaped by our values, promotes continuous knowledge sharing, enabling team members to reach their full potential while collaborating with industry pioneers to tackle complex challenges. Help us shape the future as we develop groundbreaking technology that revolutionizes software development.*Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. This claim is based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with or endorse GitLab products or services.Role OverviewAs the Manager of Solutions Architects for our Enterprise team in North America, you will lead a talented group of intermediate and senior Solutions Architects dedicated to serving enterprise clients in the Western sales territory. Your role will involve guiding your team to become trusted advisors for GitLab prospects and clients, assisting them in validating GitLab's Enterprise Edition as the ideal technical and business solution while ensuring successful adoption of the platform throughout the software development lifecycle. You will be responsible for hiring, coaching, and retaining a high-performing team, establishing clear expectations, and overseeing complex technical evaluations, articulating business outcomes, and collaborating closely with Sales, Engineering, Product Management, and Marketing. You will also engage in the work of a Solutions Architect yourself, from designing solutions to delivering technical presentations, ensuring your team is well-equipped to drive impactful customer transformations using GitLab.

As the Manager of Infrastructure Security at GitLab, you will play a pivotal role in safeguarding our infrastructure against evolving security threats. This position offers the opportunity to lead a dedicated team, implement cutting-edge security measures, and ensure the integrity and confidentiality of our systems. You'll collaborate with various stakeholders to create a culture of security awareness and resilience while driving strategic initiatives.