Senior CRM Lead Engineer

About D.A. Davidson Companies D.A. Davidson Companies is an independent, employee-owned firm with a 90-year history. The company values integrity, ethics, and exceptional service for both clients and colleagues. Collaboration and open communication are central to the culture, supporting growth at both the organizational and individual levels. Community involvement and giving back are core values. For more on company culture, see the latest annual report. Role Overview: Senior CRM Lead Engineer This Senior CRM Lead Engineer position centers on Microsoft Dynamics 365 and the Power Platform. The role involves designing and developing Microsoft-based business solutions in cloud environments. Key responsibilities include supporting the deployment of MS CRM Dynamics for two business units: Davidson Investment Advisors (DIA) and Davidson Fixed Income Capital Markets. Main Responsibilities Design and develop solutions using Microsoft Dynamics 365 and Power Platform. Troubleshoot, enhance, and optimize existing Dynamics deployments. Work within an Agile team structure. Collaborate with product management to align engineering work with a multi-year roadmap. Partner with software development teams, database architects, business analysts, and end users to deliver business value. Report directly to the Vice President, Systems & Applications Manager, who leads MS CRM engineering. Location This position is open to candidates based in the Western States or Midwest.

Join our dynamic team at Stitch Fix as a Lead Software Engineer specializing in CRM and MarTech solutions. In this fully remote position, you will take charge of developing innovative software that enhances our customer relationship management and marketing technology capabilities. You will lead a talented team of engineers, driving the design and implementation of scalable applications while ensuring high standards of software quality and performance.

Join our dynamic team as an MS CRM Technical Lead, where you will play a pivotal role in driving innovative solutions within the Microsoft Dynamics CRM ecosystem. Your expertise will guide our projects from inception to successful delivery, ensuring client satisfaction and operational excellence.As a Technical Lead, you will collaborate closely with clients to understand their needs, provide tailored solutions, and lead a team of developers and consultants. Your technical acumen coupled with your leadership skills will be crucial in executing complex CRM implementations that enhance business processes.

We are seeking a skilled Dynamics CRM Technical Lead to join our dynamic team at eproinc in Philadelphia. In this pivotal role, you will leverage your expertise in Microsoft Dynamics CRM to lead technical initiatives, ensuring the successful deployment and optimization of CRM solutions for our clients. Your leadership will drive project success and enhance our CRM capabilities.

Join our dynamic team at Sonsoft, Inc. as a Lead Microsoft Dynamics CRM Specialist. In this pivotal role, you will leverage your expertise in Microsoft Dynamics CRM to drive impactful solutions for our clients. We are seeking an innovative thinker who can guide our team in the development and implementation of cutting-edge CRM solutions.Your responsibilities will include collaborating with stakeholders to understand their needs, customizing CRM applications, and ensuring seamless integration with existing systems. If you have a passion for technology and a desire to make a difference, we would love to hear from you!

Join iHerb, a leading global online retailer of natural products, as our CRM Program Lead. In this pivotal role, you will spearhead the development and execution of our Customer Relationship Management strategies, enhancing customer engagement and driving brand loyalty.We are looking for a passionate leader with a proven track record in CRM program management and an ability to analyze customer data to inform strategic decisions. Your insights will play a crucial role in optimizing our marketing campaigns and improving customer satisfaction.

Join our dynamic team at Sonsoft Inc. as a Lead Microsoft Dynamics CRM Specialist, where you will play a pivotal role in enhancing our CRM solutions. We are looking for a passionate and skilled professional who can lead projects, manage teams, and drive strategic initiatives while leveraging Microsoft Dynamics CRM to its fullest potential. You will collaborate closely with cross-functional teams to ensure our CRM systems meet business needs and streamline operations.

Join our dynamic team at Sonsoft Inc. as a Lead Microsoft Dynamics CRM Specialist. In this pivotal role, you will oversee the implementation and management of Microsoft Dynamics CRM solutions, ensuring our clients achieve their business objectives efficiently and effectively. You will collaborate with cross-functional teams to optimize CRM functionalities and drive continuous improvement.

Join our dynamic team at Nagarro as a Senior Staff Engineer specializing in CRM Salesforce. In this pivotal role, you will leverage your expertise to design, develop, and implement innovative CRM solutions that enhance customer engagement and drive business growth. You will collaborate with cross-functional teams to ensure the seamless integration of Salesforce applications, focusing on optimizing user experience and delivering high-quality results.

Aesthetix CRM, a premier provider of innovative customer relationship management solutions tailored for aesthetic practices, is looking for a passionate and skilled Client Onboarding Manager to enhance our team. In this pivotal role, you will facilitate a smooth onboarding experience for our clients and ensure they transition effortlessly into utilizing our software solutions. Your close collaboration with clients will involve understanding their unique needs, overseeing onboarding tasks, and delivering ongoing support and training to drive their success. This role is perfect for individuals with a strong sense of urgency and proven project management capabilities.Key ResponsibilitiesOversee the onboarding journey for new clients, conducting up to four client meetings to gather requirements and set clear expectations.Create and maintain standardized onboarding processes and documentation.Partner with cross-functional teams, including sales, product development, and support, to ensure a seamless client transition.Deliver training and ongoing support to clients to maximize their use of our software solutions.Address any client concerns during the onboarding process, escalating issues to the relevant teams for resolution.Track client progress throughout onboarding and ensure timely achievement of milestones.Maintain proactive communication with clients and their agencies, providing updates and collecting feedback to meet onboarding timelines.Stay informed about product innovations and industry best practices to offer valuable insights and recommendations to clients.

As a Senior CRM Architect at Omnidian, you will play a pivotal role in designing and implementing innovative customer relationship management solutions that align with our strategic goals. You will leverage your extensive experience in CRM systems to enhance customer engagement, streamline operations, and drive business growth.In this fully remote position, you will collaborate with cross-functional teams to assess business needs, identify opportunities for improvement, and deliver robust CRM architectures. Your expertise will enable us to optimize our CRM platforms and drive user adoption across the organization.

Role overview Wise is hiring a Senior CRM Manager in Austin. This role focuses on strengthening customer relationships through thoughtful CRM strategies. The Senior CRM Manager leads CRM efforts, aiming to improve customer engagement and retention. What you will do Lead CRM initiatives from planning to execution Develop and optimize strategies to boost customer engagement Work closely with teams across the company to support growth goals Focus on customer retention through targeted CRM campaigns

We invite you to become a vital part of our team as a CRM & Retention Lead at Zeely, where you will take charge of our comprehensive CRM operations. This encompasses crafting lifecycle strategies and developing scalable activation, retention, and monetization workflows.In this pivotal role, CRM transcends traditional email campaigns and is essential for driving product usage and revenue growth, significantly influencing user activation, retention, and monetization throughout the customer journey. You will enjoy complete autonomy over CRM funnels and initiatives, collaborating across Product, Growth, Engineering, and Marketing teams, with the goal of delivering measurable results for product expansion and company revenue.About Zeely AI: Zeely AI is an innovative marketing platform powered by artificial intelligence, designed to help businesses effortlessly create high-quality user-generated content videos and advertising creatives. Our platform enables effective Facebook and Instagram advertising campaigns without the need for agencies, complicated setups, or lengthy production timelines.Currently, Zeely boasts a user base of over 1 million across the United States and premier global markets, positioning us among the top three competitors in our sector. Our product demonstrates robust year-over-year growth, supported by a dedicated team of 150+ professionals across product, engineering, growth, and marketing disciplines.Your Key Responsibilities:Take ownership of and enhance the entire CRM lifecycle, from user registration and first payment to activation, retention, and re-engagement, while designing seamless user journeys across various channels, including email, mobile push, and in-app notifications.Foster user activation and early engagement by guiding users towards essential actions, minimizing Time to First Value, and enhancing feature uptake through organized onboarding and lifecycle strategies.Develop and implement retention and reactivation strategies, utilizing cohort-based retention pathways and behavior-driven campaigns to effectively reduce churn and boost user engagement.Create CRM initiatives that directly contribute to revenue growth, enhancing conversion rates to paid subscriptions, average revenue per user (ARPU), lifetime value (LTV), and the overall revenue impact of CRM efforts.Lead efforts in segmentation, personalization, and experimentation, transitioning from broad messaging to targeted, behavior-driven CRM initiatives. You will oversee A/B testing from hypothesis generation to decision-making, ensuring the use of appropriate control groups.Collaborate closely with Product, Analytics, Engineering, and Growth teams, combining strategic oversight with hands-on execution to continuously refine CRM processes and infrastructure.Qualifications:A minimum of 6 years’ experience in CRM, lifecycle, retention, or product-led marketing roles, preferably in SaaS or product-focused companies.Demonstrated proficiency in utilizing data analytics to inform decision-making and optimize CRM strategies.Strong understanding of user behavior and the ability to translate insights into actionable strategies.Excellent communication skills and the ability to work cross-functionally with diverse teams.Proficiency in CRM tools and platforms, along with experience in A/B testing methodologies.

About Massive RocketMassive Rocket is an innovative agency specializing in Braze and Snowflake, dedicated to revolutionizing the connections between digital marketing, product, and engineering teams. In just five years, we have experienced rapid growth and are on the verge of reaching an impressive milestone: $100 million in revenue. Our mission is to create human experiences on a large scale, utilizing the latest advancements in web, mobile, cloud, data, and AI technologies. If you have a passion for innovation, enjoy tackling complex problems, and aspire to influence the future of digital experiences, you will thrive in our dynamic environment. At Massive Rocket, every position embodies an entrepreneurial spirit. Our team members not only focus on their responsibilities but also understand and contribute to the collective goals of their colleagues, customers, and partners. We are cultivating a culture of ownership, collaboration, and growth and seek individuals who are eager to make a significant impact. What We Are Looking ForAs the CRM Team Lead, you will lead a talented team of CRM Consultants, steering them in executing multi-channel campaigns and initiatives. Your leadership will ensure seamless execution, optimized performance, and enhanced client satisfaction.You will offer clear guidance, nurture collaboration, and leverage your CRM expertise to enable your team to deliver consistent, impactful work aligned with client objectives. Your leadership will enhance the quality of our campaigns and significantly contribute to long-term client success. Key Responsibilities• Oversee and support a team of up to 10 CRM Consultants, ensuring their output meets the high standards of Massive Rocket for quality, speed, and execution.• Hold the team accountable to best-in-class delivery practices and CRM Practice expectations.• Manage the comprehensive execution of CRM initiatives within the Braze platform across various channels.• Configure and customize Braze to effectively implement strategies and campaigns.• Design and launch targeted, high-impact marketing campaigns leveraging Braze’s messaging capabilities.• Utilize Braze’s segmentation and personalization tools to create tailored experiences for specific audience segments.• Collaborate closely with the strategy team and other stakeholders to ensure alignment between strategy and execution.• Partner with clients to understand their goals and develop solutions that yield meaningful, lasting outcomes. Ideal Candidate Profile• 10+ years of CRM experience, consistently delivering high-quality work across various platforms.

Role overview bet365 is seeking a CRM Operations Lead based in Denver. This position manages the daily operations of customer relationship management activities, ensuring that CRM strategies are implemented to support customer engagement and satisfaction. The role calls for a hands-on approach to translating plans into real improvements for customers. What you will do Oversee the execution of CRM initiatives from start to finish Identify and improve processes that influence customer engagement Make sure CRM strategies lead to positive customer experiences Requirements Strong analytical skills for interpreting data and outcomes Clear and effective communication abilities Proven experience leading projects successfully

bet365 is searching for a CRM Lead based in Denver to focus on customer engagement and retention in the gaming sector. This position centers on using data insights to shape how customers interact with the platform and to improve their overall experience. Role overview The CRM Lead will analyze customer data and trends to inform engagement strategies. The goal is to build stronger relationships with players and encourage long-term loyalty. Key responsibilities Interpret customer data to guide retention and engagement efforts Develop and refine CRM strategies tailored to gaming audiences Work to ensure customers have a positive and memorable experience Location This role is based in Denver.

Role Overview Amperity is looking for a Senior CRM Consultant in New York, NY. This role focuses on helping businesses make better use of their customer data. Senior CRM Consultants work directly with clients to design, implement, and improve CRM solutions that support stronger customer engagement and satisfaction.

Wellmark Inc. is seeking a Senior Software Engineer with a focus on Dynamics CRM to join the team in Des Moines. This role centers on building software solutions that improve how clients interact with the company and help make business operations more efficient. Role overview The Senior Software Engineer will collaborate with colleagues from different departments to understand business needs and technical requirements. The work involves analyzing these requirements, designing features, and implementing solutions within the Dynamics CRM platform. What you will do Develop software solutions using Dynamics CRM to support business objectives Work with cross-functional teams to gather and clarify requirements Design and implement new features that support client engagement and process improvement Requirements Experience with Dynamics CRM development Ability to analyze requirements and translate them into effective solutions Strong collaboration skills for working with multiple teams

POS-32107Senior Engineering Manager, CRM Product PlatformRole SummaryAt HubSpot, we strive to empower millions of organizations to achieve sustainable growth. As a Senior Engineering Manager within our Product Platform Product Line, you will spearhead transformative product areas that enhance customer engagement and scalability with HubSpot’s CRM. You will oversee multiple engineering teams tasked with developing essential surfaces utilized by over a million users, while also influencing the evolution of AI-driven product experiences. This position requires a blend of advanced technical leadership and robust product strategy to foster both innovation and operational excellence.What You Will DoLead and nurture multiple engineering teams within HubSpot’s CRM Data Visualization group, responsible for the CRM Index Page and its diverse views including table, board, gantt, calendar, and map. You will ensure the delivery of high-quality, scalable product experiences across HubSpot’s most frequented product surfaces.Collaborate closely with Product, Design, and cross-functional leaders to define and implement roadmap priorities effectively.Drive the development and rollout of AI Agents, AI-enhanced features, and AI-powered insights that significantly improve customer value.Foster a high-performance engineering culture by establishing strong technical standards, accountability measures, performance management processes, and career development opportunities.Provide hands-on technical leadership, guiding architectural decisions and engaging in critical technical discussions across the technology stack.Ensure alignment of teams with broader CRM platform infrastructure and cross-hub initiatives.Effectively navigate ambiguity and cultivate clarity, enabling teams to move swiftly, experiment, and iterate successfully.

We are seeking an experienced SAP CRM System Integrator Lead to join our dynamic team at stemxpert1. In this pivotal role, you will be responsible for leading the integration of our SAP Customer Relationship Management systems, ensuring they align with our business objectives and enhance customer engagement.The ideal candidate will possess a deep understanding of SAP CRM functionalities and integration processes, with a proven track record of successfully managing complex projects. If you are a proactive leader with a passion for optimizing customer interactions through technology, we want to hear from you!