Join Convera as a Bilingual Customer Support Associate, where you will play a crucial role in providing top-tier service to our customers in both Portuguese and English. Based in our Santa Ana office, you will ensure a seamless customer experience from initial contact through to resolution, addressing any issues that may lead to dissatisfaction. This position is integral in closing the gap between customer expectations and our service delivery, driving continuous improvement in our customer care approach.Key Objectives:Facilitate an exceptional customer experience that enhances the Convera brand reputation.Develop an extensive understanding of our diverse product offerings to provide personalized assistance and tailored recommendations.Contribute to the achievement of team and organizational goals by delivering exemplary service to our clients.Core Responsibilities:Provide warm and professional support to customers via inbound, outbound, and eService channels in a high-volume, fast-paced environment.Quickly identify and resolve a variety of customer issues on the spot.Employ creative problem-solving skills to devise solutions using limited information and adapt existing strategies to address challenges.Assess processes, propose enhancements, measure outcomes, and iterate for continuous improvement. Strive for 'Best in Class Customer Care'.Achieve first contact resolution and proactively identify and eliminate barriers to outstanding service.Understand regulatory requirements and how Convera’s policies align with customer support and compliance obligations.Handle requests from external legal entities and global regulators regarding customer complaints.Assist in project work and business improvement initiatives.Support management in delivering analytical reporting, regulatory documentation, and management information, using data to provide a balanced overview.

Join Trucordia as a Spanish-English Bilingual Customer Service Representative! We are seeking enthusiastic individuals who are passionate about providing exceptional service to our diverse clientele. In this role, you will utilize your bilingual skills to assist customers effectively, resolve inquiries, and ensure a positive experience.

Join our dynamic team at Trucordia as a Bilingual Customer Service Representative! In this role, you will leverage your fluency in both Spanish and English to provide exceptional support to our diverse clientele. You will assist customers with inquiries, resolve issues, and ensure a positive experience through effective communication and problem-solving skills.

Join our dynamic team at Trucordia as a Bilingual Customer Service Representative! We are seeking enthusiastic individuals fluent in both Spanish and English to provide exceptional customer support. In this role, you will engage with customers, resolve inquiries, and ensure a positive experience.

The Bilingual Customer Success Manager at Vusion Group SA supports clients in both English and Spanish, helping them make the most of the company's services. This position centers on guiding new customers through onboarding, offering training sessions, and maintaining strong relationships through ongoing support. Role overview This role focuses on building trust and satisfaction among a diverse client base. The ability to communicate fluently in English and Spanish is essential for addressing questions and resolving issues quickly. What you will do Onboard new clients, ensuring a smooth introduction to Vusion Group SA's services Conduct training sessions to help customers use products effectively Provide ongoing support to address client needs and maintain satisfaction Requirements Professional fluency in both English and Spanish Strong communication skills for supporting a varied client base Experience in customer success, client support, or a related field is helpful

Join our dynamic team at Bosch Group as a Bilingual Customer Service Representative, where you will play a pivotal role in providing exceptional service to our French and English-speaking customers. This full-time position offers a unique opportunity to leverage your bilingual skills in a supportive and engaging environment.

Join our dynamic team at Trucordia as a Spanish-English Bilingual Customer Service Representative. In this role, you will be the first point of contact for our diverse clientele, providing exceptional service and support in both Spanish and English. Your ability to communicate effectively in both languages will be crucial in ensuring customer satisfaction and fostering strong relationships.Your responsibilities will include managing customer inquiries, resolving issues, and ensuring a seamless customer experience. If you are passionate about helping others and thrive in a fast-paced environment, we want to hear from you!

Join VIPdesk Connect, a proud certified B-Corp and women-owned business recognized as a Best Workplace, where we prioritize the happiness of our team members. Our commitment to providing ‘more human’ customer service drives us to partner with some of the world’s most iconic brands, ensuring an elevated customer experience.As a Remote Bilingual Customer Service Representative (French/English), you will be an essential part of our team, dedicated to delivering exceptional customer care through various channels including phone, email, SMS, chat, and social media. You will manage a range of customer service tasks including order placements, returns, product inquiries, and troubleshooting, all while adhering to our clients' brand standards.We seek a proactive, empathetic problem-solver who thrives in a diverse environment and is adaptable in handling customer interactions. You will have the autonomy to make decisions that enhance the customer experience, ensuring that every interaction is handled with care and professionalism.This role is fully remote, allowing you to work from the comfort of your home.

Join our dynamic team at Sutherland as a Bilingual Customer Service Representative, where your skills in both Italian and English will be valued in providing exceptional service to our clients. You will be the first point of contact for customers, assisting them with their inquiries, resolving issues, and ensuring their satisfaction with our products and services.As part of our team, you will enjoy a collaborative work environment that fosters professional growth and development. Your contributions will be crucial in enhancing customer experiences and maintaining our reputation for outstanding service.

Join our dynamic team at Sutherland as a Bilingual Customer Service Agent, where you'll have the opportunity to utilize your Italian and English language skills to assist customers effectively. In this role, you will engage with customers to provide superior service, resolve inquiries, and ensure a positive experience, all while working in a supportive and collaborative environment.

Centah Inc., part of Financeit since 2017, delivers lead and workflow management solutions for large home improvement companies throughout North America. The platform supports more than $3 billion in annual sales, helping clients manage lead distribution and project workflows. The Fort Lauderdale contact center handles inbound and outbound support, with a focus on customer satisfaction at every stage of the home improvement process. Role overview This Bilingual Customer Service Representative (French/English) position is hybrid, combining remote work with on-site requirements. After a mandatory two-week training period in the Fort Lauderdale office, working from home is possible if eligibility criteria are met. Candidates must live within commuting distance of the office to accommodate any on-site needs. The team values adaptability, quick learning, and a respectful, professional approach to every customer interaction. Strong verbal and written communication skills in both French and English are required. What you will do Respond to incoming calls and resolve customer inquiries. Schedule appointments accurately and efficiently. Communicate clearly in French and English, both verbally and in writing. Identify issues and escalate them to management when necessary. Adjust to new guidelines and procedures as they are introduced. Explain processes to clients and answer questions thoroughly. Maintain quality by following organizational standards and guidelines. Location and work arrangement Hybrid structure: remote work is available after completing in-office training. Residence within driving distance of the Fort Lauderdale, Florida office is required.

wjcompany is hiring a Bilingual Network Technician for the Tyler office. This position requires fluency in both Korean and English and plays a key role in supporting the technical team with network-related tasks. Key responsibilities Identify and resolve network issues as they occur Assist with configuring network systems Monitor and improve network performance Communicate effectively with colleagues in Korean and English Requirements Fluency in Korean and English Background in network troubleshooting and configuration

Location: Fort Lauderdale, Florida (hybrid schedule) This hybrid position requires at least two weeks of in-office onboarding and training. Continued eligibility for remote work depends on meeting specific criteria. All applicants must live within commuting distance of the Fort Lauderdale office, as in-person attendance may be required if remote status changes. Centah, now part of Financeit, partners with leading home improvement companies across North America to manage leads and workflow. The Fort Lauderdale contact center plays a central role, handling both inbound and outbound support tailored to the home improvement industry. The team serves as a consistent point of contact for customers throughout their projects. Role overview The Bilingual Customer Service Representative (Spanish/English) helps deliver high-quality service to customers. This role values flexibility, a willingness to learn, and strong communication skills. Representatives handle each interaction with professionalism and a positive attitude, focusing on courtesy and accuracy. What you will do Respond to incoming calls and resolve customer inquiries quickly. Schedule appointments for customers and ensure accurate data entry. Communicate clearly and professionally in both written and verbal forms. Escalate issues to supervisors when necessary. Adapt to changing guidelines and procedures while assisting customers. Explain processes, answer questions, and provide relevant information to clients. Follow established standards and guidelines to maintain quality results. Requirements High school diploma or G.E.D. required. At least one year of experience in a call center or retail setting preferred. Strong oral and written communication skills. Comfortable multitasking on the phone and computer simultaneously. Typing speed of 25 words per minute or higher preferred. Proven record of delivering excellent customer service and meeting quality standards. Must pass a background check. Fluent in both Spanish and English (speaking, reading, and writing). Benefits Opportunities for growth and advancement within Centah. Comprehensive health insurance options. 401(k) plan.

Company OverviewInteractive Brokers Group, Inc. (Nasdaq: IBKR), headquartered in Greenwich, CT, USA, is a renowned global financial services firm with a presence in over 15 countries. For more than four decades, we have pioneered financial innovation, recognized for our state-of-the-art technology and unwavering commitment to our clients.IBKR affiliates deliver comprehensive electronic brokerage services around the clock, handling stocks, options, futures, currencies, bonds, and funds for clients in over 200 countries and territories. We cater to individual investors and institutions, including financial advisors, hedge funds, and introducing brokers. Our cutting-edge technology, competitive pricing, and expansive market access empower clients to maximize their investment potential.Recognized by Barron’s as the #1 online broker for six consecutive years, we invite you to join our vibrant, multinational team and contribute to a firm that simplifies and enhances financial opportunities through innovative technology.This is a hybrid role (3 days in the office / 2 days remote).As a vital member of the Client Technical Support L1 team, you will assist clients with inquiries regarding our extensive range of trading services and act as a liaison between internal teams and customers to ensure swift and effective resolution of bugs and issues.The ideal candidate will possess strong analytical abilities, with a passion for problem-solving and troubleshooting technical and software-related challenges. You should be adept at recognizing, investigating, and escalating client-reported issues associated with our platforms.If you are proactive, motivated, and possess a methodical approach to challenges, we offer a position that is both rewarding and intellectually stimulating as part of a team committed to building one of the world’s most reputable brokerage brands.Responsibilities:Deliver exceptional support to clients via phone, chat, and ticketing systems.Provide technical and functional support for Interactive Brokers’ platforms, including:Desktop applications (Windows, macOS, and Linux)Mobile applications (Android and iOS)Troubleshoot and support Interactive Brokers’ web-based offerings.Manage problems with a focus on significant technical issues.Requirements:Bachelor’s degree preferred, especially in a technical field.1+ years of experience in a client-facing support role.1+ years of experience working with Windows and Mac operating systems, along with software support.Fluency in both Portuguese and English is required.Strong communication skills, both written and verbal.Ability to work independently and as part of a team.

Join The Menta Education Group as a Bilingual Paraprofessional, where you will collaborate closely with classroom instructors and staff to provide tailored educational support to students. Your role will involve assisting teachers in delivering effective instruction and offering general support to all students in a dynamic school environment.Small, Self-Contained Classrooms (10 students maximum)Hours: 8:00 a.m. to 3:30 p.m., Monday to Friday, aligned with the academic calendarDirect Hire: Enjoy the stability of returning each school year without the constraints of an annual contract

Join our dynamic team as a Bilingual Customer Care Specialist, where your fluency in both English and Spanish will help us provide exceptional support to our diverse clientele. In this role, you will manage customer inquiries, troubleshoot issues, and ensure a positive experience for all customers.We are seeking passionate individuals who thrive in a fast-paced environment and are committed to delivering top-notch customer service.

Join our dynamic team at sbtglobalinc as a Korean/English Bilingual Specialist! We are seeking a dedicated professional who is fluent in both Korean and English to facilitate communication and support our diverse client base. This is an excellent opportunity for individuals looking to leverage their language skills in a fast-paced environment.

Join our dynamic team at CompanyCam as a Bilingual Customer Support Specialist. In this role, you will leverage your bilingual skills to provide exceptional support to our customers, ensuring they receive the best experience possible. You will be the first point of contact for our clients, assisting with inquiries, troubleshooting issues, and providing guidance on our services. Your ability to communicate effectively in both English and Spanish will be crucial in fostering strong relationships with our diverse clientele.

As a Bilingual Customer Support Specialist at NMI, you will play a crucial role in delivering exceptional first-level support to our Merchants and Integrated Software Vendors. Reporting to the Operations Services Manager, you will be responsible for addressing customer and technical inquiries regarding payment terminals, NMI payment applications, and monthly statements or deposit reconciliations. Your commitment to enhancing the overall merchant experience is paramount as you collaborate with various departments to provide top-tier service. Your primary responsibilities will include assisting clients through email and inbound phone calls, documenting support inquiries for effective tracking, and communicating operational concerns with a clear resolution timeline. This position requires proficiency in both English and Spanish to effectively support our diverse client base.