Billing Manager in the Wellness Sector

Brainstack is a Ukrainian multi-product IT company developing mobile and web applications for millions of users. The company focuses on health and wellness, mental health, astrology, AI, utilities, and parental control, with ongoing investment in its own R&D center. Role overview The Billing Manager joins the Wellness team to lead payment infrastructure for a B2C SaaS product with a large and expanding user base. This remote position shapes product revenue and business performance by owning and optimizing billing systems in the health and wellness sector. What you will do Manage and scale payment infrastructure for a growing SaaS platform. Develop and improve billing processes across multiple campaigns and varied payment scenarios. Influence key business metrics such as lifetime value (LTV), approval rate, and retention through billing strategies. Take full responsibility for the billing process, making decisions that directly affect revenue. Optimize payment routing between payment service providers (PSPs) and merchant IDs (MIDs), including fallback, cascading, and smart routing approaches. Boost approval rates across different products and regions, and adapt billing systems for new product launches. Pursue growth opportunities for LTV through billing models, retry logic, dunning, pricing strategies, and localization. Analyze user cohorts to assess billing’s impact on retention. Launch and manage MIDs (such as Stripe, Adyen, and other PSPs), and establish legal entity structures for various products and markets. Requirements Minimum 3 years in a billing or payments role within a subscription-based business. Hands-on experience with payment systems like Stripe, Adyen, Braintree, or similar providers. Strong understanding of subscription business models and working with LTV. Experience handling MIDs, multiple billing models, and fraud prevention measures. Ability to analyze billing analytics, connect metrics and cohorts to LTV and retention. Comfort with data-driven decision-making. Skill in balancing revenue growth with risk management. High sense of ownership and a proactive approach to identifying and acting on opportunities. Upper-Intermediate English proficiency.

Brainstack is a Ukrainian multi-product IT company serving millions of users through mobile and web applications. The company’s portfolio includes products in Health & Wellness, Mental Health, Astrology, AI, Utilities, and Parental Control. Brainstack is also developing its own R&D center. Role overview The Wellness team seeks an Operations Manager to work remotely. This position centers on building effective collaboration across teams, streamlining business processes, and supporting the rapid scaling of wellness products. The Operations Manager will play a key part in shaping how operational models develop as the product suite grows. Key responsibilities Facilitate collaboration between Marketing, Product, and Tech teams by aligning priorities, supporting management practices, and removing obstacles. Digitize business operations by implementing a unified metrics system (including P&L and unit economics) and improving processes to speed up the journey from idea to launch. Standardize product launches and funnels to prepare operations for stable, scalable growth. Day-to-day tasks Inter-team collaboration: Establish and refine processes between Marketing, Product, Tech, and Support. Define ownership and resolve blockers. Operational rhythm: Lead regular management routines, such as weekly or bi-weekly syncs, planning sessions, and retrospectives. Track execution of decisions. Priority synchronization: Align team priorities, maintain a unified backlog, and remove low-impact initiatives. Metrics system: Build and manage a reporting system for business metrics (margins, CAC, ROAS, CR, Retention) using dashboards. Identifying inefficiencies: Spot process bottlenecks, analyze deviations, and recommend improvements. Requirements Minimum 3 years in operational management (such as COO, Head of Ops, GM, or Growth Lead roles). Proven experience scaling a business and building operational processes from scratch. Background in managing cross-functional teams and communicating across departments. Strong understanding of business metrics, especially P&L and unit economics. Excellent prioritization and resource management skills, with a track record of execution. Ability to bring structure to complex situations by designing clear, actionable processes.

Hello, we are Brainstack, a dynamic multi-product IT company based in Ukraine.If you are seeking a space filled with opportunities for constant growth and enjoy tackling challenging tasks, you will fit right in. Here, you will encounter challenges that will help you realize your ambitions, build profitable businesses without illusions, and transform ideas into successful IT products. Our team will always support you and ensure you never face challenges alone.Our portfolio includes mobile and web applications and services that reach a million users across various niches: Health & Wellness, Mental Health, Astrology, AI, Utilities, and Parental Control. We are also developing our own R&D center.We are looking for a Middle Product Marketing Manager to join our Wellness team.Your responsibilities include:→ Working with funnels that engage hundreds of thousands of interested users;→ Influencing large-scale advertising campaigns seen by millions;→ Implementing bold initiatives that directly impact the business.

Hello! We are Brainstack, a Ukrainian multi-product IT company.If you're looking for a space filled with opportunities for continuous growth and relish star-rated challenges, then you're in the right place. Here, you'll encounter challenges that will help you fulfill your ambitions, create profitable businesses without illusions, and transform ideas into successful IT products. Our team will always support you and will not leave you alone with your challenges.Our portfolio includes mobile and web applications and services with a million-strong audience across various niches: Health & Wellness, Mental Health, Astrology, AI, Utilities, Parental Control. We are also developing our own R&D center.We are searching for a User Acquisition Manager focused on Meta to effectively promote our mobile product in the Wellness niche.Opportunities Awaiting You:→ Join a strong team of 5 User Acquisition Managers (junior to senior levels) and an in-house creative team of over 15 professionals;→ Collaborate with a marketing team proficient in producing creatives (both motion and static) and a rapid testing cycle;→ Develop multi-channel marketing strategies;→ Test new approaches and enhance existing processes.About You:1-3 years of experience in a User Acquisition Manager role;Strong understanding of marketing metrics such as CPM, CTR, CPC, CR, CPA, ROAS, ROI, LTV, CAC, Churn, Retention and their relations to company financial outcomes;Experience with Meta advertising platforms (or TikTok Ads, Snapchat, etc.) and understanding their specifics;Ability to understand the role of creatives in performance, formulate hypotheses, and generate ideas;Proficient in analytics tools (Tableau, GA4, Looker Studio).Your Responsibilities:Develop and implement UA strategies for web platforms on Meta, Snapchat, TikTok, etc.;Plan, launch, daily optimize, and scale campaigns under clear KPIs (CAC/CPA, ROAS/ROMI);Analyze and test: conduct A/B tests at various stages of the sales funnel, from clicks to conversions, analyze creative performance, and adjust campaigns to improve results;Collaborate with the creative team: work together to create and adapt creatives for various formats and audiences;Conduct competitive research and identify growth opportunities: new audiences, placements, bundles, and creative approaches.

Join our dynamic team at ruby-labs as a Lead Billing Data Analyst, where you will be at the forefront of transforming billing, payments, and subscription analytics. In this role, you will leverage your expertise to drive data-driven decision-making and optimize our billing processes.

About UsAt Ruby Labs, we pride ourselves on being at the forefront of technological innovation, dedicated to developing cutting-edge consumer products that enhance lives. Our diverse portfolio spans the health, education, and entertainment sectors, and we thrive on pushing the boundaries of what's possible. We are always on the lookout for enthusiastic individuals who share our passion for innovation. To learn more about our journey and values, visit: https://rubylabs.com/about-us/About the RoleWe are excited to invite a Billing Data Analyst to our dynamic Billing and Data team. In this pivotal role, you will be instrumental in analyzing financial performance, billing trends, and operational risks, thereby influencing strategic decisions and enhancing overall billing efficiency across our product range. This position requires a blend of analytical expertise, statistical acumen, and collaborative spirit.

Our Mission and VisionAt Solidgate, we are driven by a clear mission: to empower exceptional entrepreneurs in building outstanding internet companies. We strive to support the innovators who are shaping the digital economy by providing them with the financial infrastructure they need. Our ambitious goal is to establish ourselves as the world's leading payments orchestration platform.About the Team and RoleAs a member of the Billing team, you will take charge of the Taxes module, a vital component of our billing system responsible for tax calculations and reporting across various jurisdictions.The product has surpassed the MVP stage and is currently in active use by our customers. With the foundational logic established and a high demand for our services, your focus will be on scaling both functionality and reliability.This position is particularly exciting as you will not be maintaining legacy code; instead, you will be building and shaping a critical system almost from the ground up. You will have a clear path to leadership, overseeing the direction of the Taxes module, making architectural decisions, and expanding your team.Your team will consist of a Product Owner, one Senior Engineer, an Automation QA, and a Tax Manager.Discover our technology stack here.What You Will OwnYou will focus on:Developing tax calculation and reporting logicIntegrating third-party tax providersEnhancing system resilience and uptimeMaking architectural decisions and setting technical directionMentoring engineers as the team growsIn the initial months, your efforts will be directed towards delivering essential tax functionalities and establishing a robust foundation for future product and team expansion.We prioritize automated testing over manual QA—unit, integration, functional, and end-to-end tests are integral to our shipping and scaling processes.You Are a Great Fit If You Have4+ years of backend engineering experience1.5+ years of commercial experience in Go developmentA strong understanding of high-load system designSolid experience with PostgreSQLExperience with cloud technologies and microservices architecture

Welcome to Brainstack, a Ukrainian multi-product IT company dedicated to innovation and excellence.If you're seeking a space filled with opportunities for continuous growth and enjoy tackling challenging tasks, you belong with us. Here, you'll encounter challenges that will help you realize your ambitions, create profitable businesses without illusions, and transform ideas into successful IT products. Our team will always support you, ensuring you never face challenges alone.Our portfolio includes mobile and web applications and services that reach millions, covering various niches such as Health & Wellness, Mental Health, Astrology, AI, Utilities, and Parental Control. We are also developing our own R&D center.We are looking for a Business Analyst for our product in the Wellness niche.What to Expect:→Professional Development in the Technical Sphere - an opportunity to engage deeply with the product and participate in finding optimal solutions;→A Dynamic and Professional Team that fosters a comfortable working environment, encourages idea exchange, and promotes growth;→The Ability to Influence Processes - implement new approaches and improve existing ones to enhance efficiency. We are open to new ideas, support continuous improvement, and believe that adaptability and openness to change are keys to success.Your Profile:At least 3 years of experience as a business analyst;Understanding of mobile application architecture, REST API, and client-server interaction;Basic knowledge of relational databases (SQL for reading);Proficient in using Postman for API testing;Ability to transform business ideas and stakeholder needs into structured hypotheses and requirements;Experience in creating and maintaining various documentation types: BRD, User Stories, Use Cases, UML diagrams;Practical experience with Jira, Confluence, and Figma;Understanding of SDLC and experience in Agile environments (Scrum/Kanban);Ability to decompose requirements into clear and well-defined tasks for the development team.Your Responsibilities:Manage features through their full cycle: from idea to release and support;Gather and analyze requirements, decompose them into clear and well-defined tasks for the development team;Identify dependencies, clarify boundaries of implementation, and define areas of responsibility;Write technical documentation, user stories, and acceptance criteria;Collaborate closely with development, QA, design, and product teams.

Hello, creative geniuses!Are you experienced in Neomorphism? We want to see your work!At humanintelligence, we are innovators driven by our mission, and we are seeking your unique design skills to bring our health and wellness app to life. If you thrive in Figma and Flutterflow, and have a passion for the elegant neomorphism aesthetic, keep reading!The OpportunityCraft stunning user interfaces for mobile, tablet, and web using Flutterflow.Create wireframes, mockups, and prototypes in Figma (it’s our design lifeline).Embrace neomorphism: think soft shadows, subtle elevations, and a sense of depth.Collaborate with our product and development teams to refine every detail.Develop reusable style guides and component libraries to streamline our coding process.What You BringFlutterflow Expertise: Deep understanding of UI development.Figma Proficiency: Experience with prototypes, design tokens, and libraries.Neomorphism Mastery: Fluent in soft gradients and inner shadows - Neomorphism experience is essential!Responsive Design Skills: Adaptable across mobile, tablet, and desktop platforms.Bonus: Experience in health or wellness design is a plus!Why Join Us?Work Remotely: Enjoy the flexibility of working from home or your favorite café.Fun Team Culture: Join a relaxed team that values creativity and best practices.Creative Freedom: Contribute to a white-label wellness platform.Long-term Opportunity: Potential to continue through future phases!What’s Next?Send us a brief message: “NeoFlutter UX—let’s shine!”Showcase 2-3 of your top Figma and Flutterflow projects featuring Neomorphism.Let us know your rate for a 190-screen project!We look forward to seeing your designs illuminate our app!

Hello!Ruut is a digital coaching platform that enhances recovery and running skills based on metrics, primarily HRV. We empower athletes and aspiring athletes to make daily decisions about whether to train or recover, effectively manage fatigue, and ensure steady progress.Our mission is to improve athletic stability and recovery quality through clear daily actions and personalized running plans that minimize discomfort and injury risk.We are currently seeking our first Content Manager (Product Zone) to help create and enhance content for our users within the iOS application. This is a prime opportunity to work with a Tier-1 English-speaking audience. This role is perfect for someone looking to pivot their career and get closer to users while leveraging extensive data.If you are currently engaged in Content Creation, Copywriting, SMM, Digital, or Influencer Marketing and feel a desire for greater metric-driven engagement and business growth, Ruut is the place for you. We welcome individuals from other fields if you possess a genuine passion for creating user-centric content, quick thinking, and a willingness to experiment.Who We Are Looking For:A proactive and detail-oriented Content Manager who will help produce high-quality and genuinely useful content directly within a next-generation health & wellness mobile app.The focus of this role is on in-app experience: video classes, texts/guides, recipes, and interactive elements.You will be the one who takes content from conception to release, maintains quality, establishes processes, and analyzes metrics to improve.You will collaborate with product, design, and research teams to ensure content is engaging, effective, and aligned with user goals.Your Responsibilities:Lead the full cycle of in-app content: planning → production → preparation → launch (video/audio/text/interactive).Maintain quality standards: tone, style, editing, brand guidelines to ensure consistency.Collaborate with other stakeholders: motion designers and professional athletes for product insights.Work with UX research/analytics: insights + behavioral data → decisions on what to create/rework.

Skelar is a Ukrainian venture builder focused on creating international tech businesses. Alongside our co-founders, we assemble strong teams to excel in global markets.Currently, we are searching for a Senior Creative Marketing Manager to join our Leaply business.Leaply is an ecosystem of products in the Health & Wellness niche. Our mission is to create a platform that allows users to fully delegate their health care.We are currently integrating two main directions:Digital: A mobile application designed to foster habits and improve health based on scientific practices. Some figures: in the first year, we grew over 20 times. In December, we achieved a 5x increase in Gross Profit month-to-month.Physical: Our own line of FDA-approved supplements (manufactured in the USA). We utilize formulas based on patents developed by our R&D team.Your Impact and Team StructureWe believe in bottom-up decision-making and empower the individuals directly involved with the product.As a Senior Creative Marketing Manager, you will work within a cross-functional team (UAM + CMMs + Designers + Growth Manager). The team operates as an independent unit, influencing the creative strategy, modifying/launching funnels, and product development.Your Responsibilities Include:Developing and iterating creative hypotheses based on analysis;Analyzing successful creative elements from top players in performance marketing to enhance our approaches;Keeping track of news and trends in the Health & Wellness niche;Testing ideas for new funnels.What Matters to Us:English C1: You understand the audience and can create native content for them;Passion: You are genuinely interested in the Health & Wellness niche;Proven Track Record: You have successful cases working with Tier-1 markets on large budgets in Meta or TikTok;Customer-Centric: You grasp the cultural codes and psychology of Tier-1 users.Opportunities:Leadership Path: Become the lead of the creative team and drive innovative projects.

Join kissmyapps as a Payment Business Development Manager, where you will lead and innovate strategies to optimize our payment processing and enhance partnerships with financial institutions. You will be responsible for identifying new business opportunities, developing relationships with key stakeholders, and driving growth in our payment solutions.

The Internal Controls team at Kyivstar is on the lookout for a dedicated professional to oversee the complete cycle of controls and risk management for our energy business.Key Responsibilities:1. Implementing methodologies, policies, and procedures for risk management and internal controls in accordance with the operational company’s guidelines.2. Analyzing business processes to establish essential internal controls, ensuring the internal control system aligns with key financial reporting indicators, compliance with internal documents, and legal requirements:- Conducting risk assessments to compile a list of key controls for the current year.- Evaluating the compliance of existing controls with compliance risk regulations and preparing a list of compliance controls for the current year.- Ensuring the design of internal controls is approved by control owners and maintaining an up-to-date internal control matrix for the company.3. Developing testing plans for internal controls following the established methodology.4. Conducting effectiveness testing of internal controls and utilizing results to optimize the internal control system and enhance risk management efficiency.5. Analyzing control testing results and collaborating on corrective action plans for control owners.6. Assessing identified inefficiencies for potential impacts on financial statement distortions.7. Facilitating communication and implementing recommendations from external/internal audits following the annual audit results.8. Coordinating the risk assessment process per methodology, maintaining the company’s risk register, and monitoring the execution of mitigation plans.9. Preparing and approving information on the effectiveness of internal controls and key risks with the risk management and internal control division lead.

Join Our Team at Ruut!Ruut is a digital coaching platform dedicated to enhancing recovery and running skills based on metrics, primarily focusing on HRV. Our mission is to empower athletes and aspiring athletes to make informed daily decisions regarding training or recovery, effectively managing fatigue and ensuring consistent progress.We are currently seeking a proactive and detail-oriented Content Manager to join our Product Zone. This role presents a fantastic opportunity to engage with a Tier-1 English-speaking audience while creating and enhancing content for our iOS application. If you're looking to pivot your career closer to user experience with access to a wealth of data, this position is for you!If you're currently involved in content creation, copywriting, SMM, digital marketing, or influence marketing and desire a stronger connection to metrics and business growth, Ruut provides that opportunity. We welcome applicants from various backgrounds who share a genuine passion for crafting user-centric content, possess quick thinking abilities, and are eager to experiment.Key Responsibilities:Develop and produce engaging, valuable content directly within our health and wellness mobile app.Focus on enhancing the in-app experience through video classes, guides, recipes, and interactive content.Oversee the content lifecycle from conception to release, ensuring quality, establishing processes, and analyzing metrics to drive improvements.Collaborate closely with product, design, and research teams to create compelling, effective content that aligns with user goals.

Hello, we are Brainstack, a Ukrainian multi-product IT company dedicated to creating profitable businesses in the Health & Wellness, Mental Health, Astrology, AI, Utilities, and Parental Control sectors, while also developing our own R&D center.We are on the lookout for a Mid-Level Creative Marketing Manager to join our product team in the Wellness niche.Your Responsibilities:Our goal is to establish the application as the best on the market in terms of functionality and quality.You will work with a ready product that continues to expand its features and directions.Join a vibrant team of over 30 specialists in Development, Product, Marketing, and Customer Care.Have a significant impact on product development and work across multiple areas within it!About You:You have 2+ years of proven experience in a similar position within the SaaS industry.You possess a strong understanding of the advertising market, performance marketing fundamentals, user acquisition principles, and testing methodologies.You are capable of navigating key advertising metrics and understanding their significance, establishing cause-and-effect relationships.You have experience creating successful ads for paid social platforms (Facebook, TikTok, Google, Snapchat, YouTube), along with knowledge of the nuances of advertising on each platform.You excel in audience research and analysis, identifying insights, and tracking updates and trends.You have a successful track record in producing various ad formats and possess skills in creative copywriting, design, or creative strategy development.You can analyze competitor advertising and monitor advertising trends in paid social media.You are able to work autonomously, with minimal managerial oversight.English proficiency at B2 or C1 level is required.Your Role:You will be responsible for implementing the project's creative strategy in performance advertising, overseeing the production of advertising materials for paid social networks aimed at attracting new users to our mobile application.Generate new creative ideas and manage the entire production cycle of creative assets from conception to final execution.Initiate brainstorming sessions and discuss testing plans with the creative production team and User Acquisition managers.Analyze performance advertising metrics, establishing cause-and-effect relationships between these metrics and the advertising materials produced by the creative production team.Conduct ongoing market research and competitor analysis to identify industry trends and insights, applying this knowledge to develop innovative and effective solutions.

Join us at Quarks Tech, a leading technology firm specializing in niche products within the realms of Social Discovery and Relationship Wellness. We are dedicated to developing secure and effective solutions for dating and relationship development, with over 80 million users across more than 20 locations worldwide.At Quarks, we pride ourselves on:250+ talented professionals on our teamRecognized as a top employer for 2024 by DOUAn impressive eNPS score of 80.4%Offices in Kyiv, and hubs in Lviv and WarsawWe are currently seeking a Senior Product Manager to join our Affemity Group. This team is dedicated to creating products and technologies that measurably enhance the quality of life for our users.We are also veteran-friendly, fostering an environment where team members can not only contribute but also grow professionally.Your Impact: You will build a robust B2C product focused on mental and relationship wellness, ensuring measurable benefits for users, high retention, and engagement rates, as well as a healthy unit economy.Expected Outcomes within 6-12 Months:A well-defined product model: metric system, dashboard, and regular decision rhythm established.A solid experimental system: continuous pipeline of tests, with measurable uplift from some.Positive trends in product experience quality, verified by metrics: reduced churn, increased ARPU.Delivery team operates in a systematic and predictable manner.Your Future Responsibilities:Define the North Star and key growth drivers (activation, engagement, retention, monetization), build a product KPI tree, and conduct weekly product reviews.Analyze, design, and implement retention loops, while optimizing paywall and pricing models with a focus on user value and transparency.Prioritize hypotheses and design experiments effectively.Design user flows, establish clear acceptance criteria and Definition of Done, and coordinate with engineers for delivery planning.Establish a continuous feedback loop with users to iterate on product enhancements.

Greetings! We are Brainstack, a dynamic multi-product IT company based in Ukraine.Are you seeking a realm of opportunities for continuous growth and thrive on challenging tasks? If so, you’ve come to the right place. Here, you'll encounter challenges that will help you realize your ambitions, build profitable businesses without illusions, and turn ideas into successful IT products. Our team will always support you and will not leave you alone with challenges.Our portfolio includes mobile and web applications and services with millions of users, covering various niches: Health & Wellness, Mental Health, Astrology, AI, Utilities, and Parental Control. We are also developing our own R&D center.We are on the lookout for a Junior Motion Marketing Designer to join our Wellness team.What awaits you:Creating captivating videos that attract attention, engage audiences, and drive sales;Influencing large-scale advertising campaigns viewed by millions;Working with cutting-edge formats: Reels, Shorts, Stories, UGC-style;Participating in the launch and optimization of ads on Meta, TikTok, YouTube, and other digital platforms.About you:A minimum of 0.6 years of experience with After Effects, Adobe Photoshop, Adobe Illustrator, and Figma;Knowledge of the fundamentals of composition, editing, color correction, and sound design;Ability to work with auxiliary programs and plugins;Basic skills in AI tools for Motion Design.Your tasks:Producing high-quality videos for business promotion on Meta, TikTok, Google, etc.;Continuously improving your work with AI tools;Close collaboration with the marketing team;Contributing to the generation and development of ideas for marketing tasks;Exploring new concepts and monitoring competitors in the market;Animating interfaces and supporting product tasks.Your path to the position:[HR Interview > Test Task > Tech Interview > Final Interview > Job Offer]To focus on what truly matters and realize your potential, it is crucial to have a comfortable environment. Therefore, we have taken care of everything: from growth opportunities to aspects that simply make daily work more comfortable.

We are on the lookout for a Head of Energy Department with extensive experience in the energy sector and a robust technical and managerial background. This key role will contribute to the development, reliable operation, and effective management of energy supply systems at our company’s facilities housing telecommunications equipment for cellular base stations.Main Responsibilities:- Overall management of the energy department, including team planning and task execution oversight;- Consolidation, planning, and control of the energy supply system budget;- Organization and supervision of the implementation of energy supply system development plans in line with network expansion strategies;- Ensuring the reliable and uninterrupted operation of energy equipment at company facilities;- Participation in the selection of energy equipment suppliers, forming technical requirements, and overseeing supply processes;- Implementation of power supply systems from alternative energy sources at company sites;- Facilitation of electricity accounting automation using AСKOE;- Analysis of the technical condition of electrical networks and energy equipment, initiating measures to enhance their reliability;- Organization and management of electricity supply processes in compliance with the Ukrainian law on the electricity market and other regulatory documents (connections, contracts, commercial accounting, calculations);- Conducting audits on the quality of work related to the development, technical operation, and maintenance of energy supply systems;- Representing the company’s interests in interactions with government bodies, regulatory agencies, and energy supply companies;- Initiating and ensuring the development and implementation of organizational and technical measures to optimize, enhance efficiency, and automate processes within the energy sector;- Analyzing electricity costs and developing strategies for their optimization and reduction;- Monitoring payments for electricity usage with relevant suppliers;- Organizing the development and implementation of internal standards, methodologies, regulations, and other corporate documents governing the development, operation, and reliability of energy systems.

Ruut, part of Universe Group in Kyiv, develops digital coaching tools for athletes and those striving to improve their performance. The focus is on helping users make informed decisions about training and recovery, using metrics like heart rate variability (HRV) to guide daily choices and long-term progress. The Product Zone team is seeking a Content Lead to shape and deliver engaging content for the Ruut iOS app. This position centers on reaching a Tier-1 English-speaking audience, with a strong emphasis on health, wellness, and actionable insights grounded in data. The role suits someone who enjoys connecting with users through clear, useful content and wants to work closely with product and design teams to drive business growth. Role overview Develop and manage in-app content, including video classes, guides, recipes, and interactive experiences. Oversee the full content cycle: concept, planning, production, launch, and ongoing improvement. Maintain high quality standards for tone, style, editing, and brand consistency. Work with product, design, and research teams to ensure content meets user needs and business goals. Use analytics and UX research to inform content decisions and continuous improvement. Collaborate with motion designers, professional athletes, and other stakeholders to refine and enhance content. Support A/B testing to optimize engagement and performance. Requirements Experience in content creation, copywriting, social media management, digital marketing, or influence marketing. Background in product development, marketing agencies, or startups is valued. Comfort working with metrics and behavioral data to guide content strategy. Proactive and detail-oriented approach to managing projects and processes.

About UsAt Ruby Labs, we are a premier technology organization dedicated to developing and managing cutting-edge consumer products. Our company thrives on innovation and offers a wide array of opportunities across the health, education, and entertainment sectors. Our dynamic teams are at the forefront of creating consumer-centric solutions, and we are continually seeking enthusiastic individuals to join our mission. Discover more about our journey at: https://rubylabs.com/about-us/About the RoleWe are in search of a seasoned Senior Data Analyst or Lead Data Analyst with extensive expertise in subscription billing analytics and robust technical proficiency in ClickHouse (with a preference for Tinybird experience). In this role, you will take ownership of analytics related to billing and payments: constructing and refining datasets and queries, defining key billing metrics, and producing dashboards that our product, finance, and operations teams depend on daily.Key ResponsibilitiesDevelop and sustain data pipelines using Tinybird and ClickHouse to enhance dashboards and enable self-service analytics.Enhance ClickHouse queries to ensure optimal performance and accuracy.Create and uphold primary billing metrics including gross/net revenue, refunds, chargeback rates, dispute rates, approval rates, churn, LTV, MRR/ARR, and cohort retention.Design and refine dashboards and visualizations for internal stakeholders including Billing, Finance, Product, Support, and Risk teams.Analyze anomalies and data-quality issues (such as spikes in refunds, increasing dispute rates, or drops in approval rates), conducting root-cause analysis and recommending corrective actions.Collaborate with engineering teams on data instrumentation and event tracking to ensure the integrity of billing data.Document logical processes (including metric definitions, table structures, and pipeline operations) and implement quality assurance measures (tests/monitoring).QualificationsMandatory strong experience in subscription billing, encompassing payments, renewals, refunds, and disputes/chargebacks.Advanced knowledge of SQL, including complex joins, window functions, incremental logic, and performance-oriented query writing.Hands-on experience with ClickHouse, focusing on query optimization and data modeling for analytics tasks.Experience in building fundamental ETL/ELT pipelines (scheduling, incremental loads, validation, monitoring).Familiarity with Git workflows (pull requests, code reviews, version control of SQL/data logic).