Customer Success Manager for DACH Region (m/w/d)

Join PlanRadar as a Customer Success Manager focusing on the DACH region (Germany, Austria, Switzerland). In this pivotal role, you will be responsible for fostering strong relationships with our clients, ensuring their successful adoption of our platform, and driving customer satisfaction. Your expertise will be crucial in guiding clients through the effective use of our software, ultimately leading to their success and growth.As a member of our dynamic team, you will have the opportunity to work in a vibrant environment that values innovation, collaboration, and professional development. We are looking for a proactive individual who is passionate about customer success and has a proven record in enhancing client experiences.

Join Shiji Group as a Customer Success Manager focusing on the DACH (Germany, Austria, Switzerland) region. In this pivotal role, you will be the main point of contact for our clients, ensuring their satisfaction and success with our innovative solutions. You will collaborate closely with various teams to enhance the customer experience and drive product adoption.Key responsibilities include:Building strong relationships with clients to understand their needs and challenges.Providing expert guidance on product usage and best practices.Monitoring client engagement and success metrics.Identifying growth opportunities and facilitating upsell initiatives.

About UsAt Perk, we are revolutionizing travel and spend management through our intelligent platform designed to minimize tedious manual tasks. Our comprehensive tools streamline everything from travel bookings to expense management and invoice processing, allowing teams to focus on impactful work instead of shadow work that drains productivity and stifles innovation.Trusted by over 10,000 companies globally, including industry leaders such as Wise, On Running, Breitling, and Fabletics, we address the staggering 7 hours of lost productivity per employee each week, a challenge that amounts to a $1.7 trillion issue.Established in 2015, Perk has rapidly expanded to a diverse team of over 1,800 professionals across 12 global offices, with headquarters in London and Boston. Our mission is to combine innovation, control, and simplicity to transform business workflows and enhance employee satisfaction.We believe in fostering a culture driven by ownership, delivering exceptional experiences, and collaborating as one cohesive team. We value curiosity, purpose, and a growth mindset, empowering our employees to unlock their full potential. Our talent team is comprised of top experts from the travel and SaaS industries, representing over 70 nationalities. If you're eager to make a tangible impact and reshape how millions experience work, we invite you to join us.Discover more about us at www.perk.com.

About UsAt Perk, we are revolutionizing the way businesses manage travel and expenses through our innovative platform. Formerly known as TravelPerk, we eliminate tedious manual tasks that hinder productivity, offering automated solutions for travel bookings, expense management, invoice processing, and beyond. Our mission is to enhance workplace efficiency by tackling the $1.7 trillion issue of lost productivity, which amounts to an average of seven hours wasted per employee weekly.With over 10,000 clients globally, including renowned brands like Wise, On Running, Breitling, and Fabletics, we have established ourselves as a trusted partner in optimizing business operations. Founded in 2015, our diverse team of more than 1,800 professionals spans 12 offices worldwide, with headquarters located in London and Boston.At Perk, our core values drive us, emphasizing ownership, exceptional service, and teamwork. We cultivate an environment that values curiosity, purpose, and a positive mindset, contributing to employee satisfaction and innovation. Join us in reshaping the future of work and making a significant impact on millions of lives.For more information, visit www.perk.com.

At Lighthouse, our mission is to revolutionize the commercial strategy of the hospitality industry. Our state-of-the-art commercial platform simplifies data management, providing businesses with actionable insights, innovative pricing tools, and advanced business intelligence, ultimately maximizing their revenue potential.With $370 million in Series C funding and a relentless commitment to growth, we have integrated five companies into our journey and have exceeded $100 million in annual recurring revenue (ARR) as of 2024. Our diverse team of over 850 professionals spans 35 countries and represents 34 nationalities.At Lighthouse, we foster a vibrant community. We collaborate, enjoy our work, and are deeply dedicated to transforming the hospitality sector. Are you ready to embark on this exciting journey with us? Key ResponsibilitiesProactively identify and cultivate new business opportunities within the independent hotel sector.Manage outbound sales initiatives targeting a specific portfolio of independent hotels.Promote and sell the Lighthouse Indy product suite, which includes Pricing Manager, Channel Manager, Reservation Manager, and Booking Engine.Analyze customer needs and challenges, delivering customized solutions to enhance adoption of Lighthouse products.Establish and nurture strong relationships with independent hotel clients.Negotiate contracts and finalize agreements to optimize revenue.Ensure timely and effective delivery of solutions tailored to customer requirements and objectives.Collaborate with the Sales Development Representative (SDR) team to identify and create opportunities within the designated territory.

About UsPerk, formerly known as TravelPerk, is an innovative platform dedicated to travel and spend management. Our mission is to streamline the tedious and manual processes that hinder productivity, providing automated solutions for travel bookings, expense management, invoicing, and more. By eliminating unnecessary tasks that consume valuable time, we aim to enhance productivity and foster a culture of innovation.Trusted by over 10,000 businesses globally, including renowned names like Wise, On Running, Breitling, and Fabletics, we are addressing the staggering 7 hours of lost productivity per employee each week—a challenge worth $1.7 trillion.Founded in 2015, Perk has expanded into a thriving global company with over 1,800 employees across 12 offices, headquartered in London and Boston. Our focus on innovation, control, and simplicity is transforming work for businesses and enhancing employee satisfaction.At Perk, our core values—ownership, delivering a stellar experience, and teamwork—drive us. We prioritize curiosity, purpose, and a growth mindset to unlock your full potential. Our talent team features leading professionals from the travel and SaaS sectors across more than 70 countries. If you're eager to make a meaningful impact and redefine how millions experience work, we invite you to join our team.To learn more, visit www.perk.com.

About UsAt Perk, we are revolutionizing the way businesses manage travel and expenses. Formerly known as TravelPerk, our innovative platform is designed to eliminate the tedious manual processes that hinder productivity. By automating tasks such as travel bookings, expense management, and invoice processing, we allow teams to focus on what truly matters. Our mission is to enhance workplace efficiency and morale, addressing the $1.7 trillion issue of shadow work that leads to productivity loss.With over 10,000 global clients like Wise, On Running, Breitling, and Fabletics, we are tackling the challenge of the seven hours of lost productivity each employee faces weekly. Founded in 2015, Perk has expanded to a vibrant community of over 1,800 professionals across 12 offices worldwide, with headquarters in London and Boston.Our values drive us: being proactive owners, delivering an exceptional seven-star experience, and collaborating as one cohesive team. We cherish curiosity, purpose, and a growth mindset, and our diverse talent pool spans over 70 countries. If you are passionate about making a real impact and redefining how millions experience work, we would love for you to join our team.Visit www.perk.com to learn more.

About UsPerk, previously known as TravelPerk, is a cutting-edge platform dedicated to travel and expense management. We aim to eliminate time-consuming, manual tasks that hinder productivity by automating processes from travel bookings to expense reporting and invoice handling. Our mission is to empower businesses by streamlining operations, thereby enhancing employee morale and fostering innovation.Trusted by over 10,000 companies globally, including industry leaders like Wise, On Running, Breitling, and Fabletics, we are tackling a staggering $1.7 trillion challenge of lost productivity, averaging 7 hours per employee each week.Founded in 2015, Perk has expanded to a global workforce of over 1,800 employees across 12 offices, with headquarters in London and Boston. Our focus on innovation, accountability, and simplicity is transforming workplace dynamics and enhancing employee experiences.At Perk, our values are at the core of our operations. We promote a culture of ownership, deliver a 7-star customer experience, and foster teamwork. We believe in curiosity, purpose, and mindset as essential elements to unlock potential. Our talent team is composed of experts from the travel and SaaS sectors, representing over 70 nationalities. If you are passionate about making a significant impact and shaping how millions experience work, we invite you to join our team.To learn more about us, visit www.perk.com.

About the Role WorkMotion is looking for a Sales Development Representative (SDR) focused on the DACH region, working remotely from Spain. This role centers on supporting companies in Germany and Austria as they expand globally, helping them overcome hiring barriers and connect with talent beyond borders. What You Will Do Drive high-volume, strategic outreach to prospects in Germany and Austria, ensuring each interaction is personalized and meaningful. Target and connect with high-growth companies, especially those with new funding, international expansion plans, or aggressive hiring needs. Use LinkedIn Sales Navigator, HubSpot, and AI tools to research, curate, and prioritize target lists and outreach personas. Engage prospects through multiple channels: phone calls, tailored LinkedIn messages, and standout emails. Build relationships with a range of stakeholders, from HR directors and team leads to C-suite executives, ensuring WorkMotion is top of mind. Identify and act on signals such as funding rounds, expansion announcements, or pain points shared on social media. Partner closely with Account Executives to deliver at least 20 qualified demos per month. Collaborate with marketing by sharing feedback and insights on market trends. What Success Looks Like Consistently schedule 20+ qualified demos each month with high-potential companies. Quickly become an expert on the DACH market’s high-growth companies and their hiring needs. Establish yourself as the first point of contact when companies in Germany or Austria consider remote hiring or global expansion. Develop a strong network within target accounts by engaging multiple stakeholders. Tools You Will Use LinkedIn Sales Navigator HubSpot AI-driven research tools Location This is a remote position based in Spain, focused on the German and Austrian markets.

Senior Customer Success Manager (m/f/d)at OnapsisAbout the RoleJoin Onapsis as we embark on a critical mission to protect the essential business applications that organizations rely on every day. Trusted by over 20% of the Fortune 100, Onapsis ensures that business-critical applications remain secure, compliant, and continuously available.The Senior Customer Success Manager (m/f/d) at Onapsis embodies the role of both a Coach and a Player. You will be the architect of regional growth, guiding a talented team of Customer Success Managers (CSMs) and Renewal Representatives while also directly engaging with some of our most valued global accounts.This position is not merely about managing a portfolio; it’s about creating a force multiplier. You will convert intricate cybersecurity and SAP landscape challenges into seamless customer experiences, guaranteeing that our clients not only utilize our software but integrate it deeply into their enterprise security framework. If you excel in evaluating deal strategies, fostering a culture of 'Extreme Ownership' within your team, and acting as a liaison between product development and executive-level value, this is the challenge you’ve been waiting for.

Senior Manager of Customer Success (m/f/d) at Onapsis EMEA About the Role Onapsis is dedicated to protecting the critical business applications essential to daily operations. Over 20% of the Fortune 100 trusts Onapsis to secure their vital applications, ensuring compliance and availability. The Senior Manager of Customer Success (m/f/d) at Onapsis is both a Coach and a Player. You will architect regional growth while mentoring a high-performing team of Customer Success Managers (CSMs) and Renewal Representatives, simultaneously leading strategy for our most esteemed global accounts. This role transcends mere management; you will enhance customer experiences by translating intricate cybersecurity and SAP landscape challenges into scalable journeys. Your mission is to ensure our clients don’t just utilize our software but integrate it into their overarching enterprise security framework. If you excel at challenging deal strategies, instilling a sense of “Extreme Ownership” in your team, and bridging technical product advancements with executive value realization, this could be your next opportunity. Key Responsibilities: The Coach: Regional Leadership & Force Multiplication (70%) People Management & Mentorship: Lead a team of CSMs and Renewal Representatives, overseeing the complete talent lifecycle: hiring, onboarding, weekly one-on-ones, and career development. The Deal Strategist: Conduct weekly account reviews. More than a checklist, you will rigorously evaluate renewal strategies, identify potential expansion opportunities, and guide your team through navigating complex SAP and Cybersecurity stakeholders. Operational Excellence: Collaborate with the VP of Customer Success to enhance the regional customer journey, documenting scalable best practices while encouraging your team to take “Extreme Ownership” of their responsibilities. Cross-Functional Advocacy: Serve as the primary regional “Voice of the Customer” for Product and Sales, ensuring field insights from various team portfolios are transformed into actionable product requirements. The Player: Strategic “North Star” Portfolio (30%) Elite Account Management: Personally manage 4-6 of Onapsis’ most complex, high-value flagship accounts. Model the Gold Standard: Utilize your personal portfolio to pilot innovative playbooks and strategic initiatives.

The Technical Customer Success Manager at Jobgether works closely with clients in Spain to help them succeed with the company’s solutions. This position combines technical knowledge with a focus on building strong, trust-based relationships. What you will do Guide new clients through onboarding, making sure they get up to speed with Jobgether’s products. Deliver training sessions to help customers use features effectively. Provide ongoing support to address questions and resolve issues as they arise. Encourage product adoption and help clients get the most value from the platform. Role focus This role centers on customer satisfaction and technical support. Success comes from helping clients achieve their goals and making sure they have a positive experience with Jobgether’s offerings.

Join longtail-ai as a Senior Customer Success Manager, where you'll play a pivotal role in ensuring our customers achieve their desired outcomes with our innovative solutions. Your expertise will help guide clients through their journey, providing strategic insights and fostering long-lasting relationships.You will collaborate closely with cross-functional teams to enhance the customer experience and drive product adoption. Be prepared to leverage your skills in communication, problem-solving, and project management to make a real impact.

Join T-Systems Iberia as a Senior Customer Success Manager specializing in Cloud Public solutions. In this pivotal role, you will drive customer satisfaction and ensure successful implementation of our cloud services. You will collaborate closely with clients to understand their needs, provide strategic guidance, and foster long-term relationships.

About UsPerk (formerly TravelPerk) is a cutting-edge platform revolutionizing travel and spend management. Our innovative tools automate everything from travel bookings to expense management, freeing up valuable time for real work. By addressing the burdens of shadow work, we enhance productivity and innovation across the board. Trusted by over 10,000 companies globally, such as Wise, On Running, Breitling, and Fabletics, we are tackling a staggering $1.7 trillion problem of lost productivity.Founded in 2015, Perk has expanded into a vibrant company with over 1,800 employees across 12 offices worldwide, with our headquarters located in London and Boston. Our mission is to transform business operations and improve workplace satisfaction through innovation, control, and simplicity.At Perk, we uphold values such as ownership, delivering a 7-star experience, and fostering teamwork. We prioritize curiosity, purpose, and mindset, empowering our team members to unlock their full potential. Our diverse talent pool encompasses leading professionals from the travel and SaaS sectors, representing over 70 countries. If you're passionate about making a meaningful impact and shaping the future of work for millions, we would be thrilled to have you join us!Visit www.perk.com to learn more.

About UsAt Perk, previously known as TravelPerk, we provide an innovative platform dedicated to optimizing travel and spend management. Our mission is to automate tedious tasks such as travel bookings and expense management, enabling professionals to focus on meaningful work. By alleviating the burden of shadow work that hinders productivity and creativity, we empower organizations to achieve their best.With over 10,000 trusted clients globally, including industry leaders like Wise and Breitling, we are addressing a staggering $1.7 trillion productivity loss across the workforce.Founded in 2015, we have expanded to a vibrant team of over 1,800 employees across 12 global offices, with our main headquarters in London and Boston. We combine innovation, control, and user-friendliness to transform workplace dynamics and boost employee satisfaction.At Perk, our core values include ownership, delivering a stellar 7-star experience, and collaborative teamwork. We cherish curiosity, purpose, and mindset that unlock potential. Our diverse talent team hails from over 70 countries within the travel and SaaS sectors. If you're passionate about making a tangible difference and influencing how millions experience work, we invite you to join us.Discover more at www.perk.com.

Role Overview MicroStrategy Inc. is hiring a Senior Customer Success Manager in Madrid. This position focuses on helping customers reach their goals and get the most from MicroStrategy’s services. The role includes leading a team committed to improving client satisfaction and strengthening customer engagement. What You Will Do Build and maintain strategic relationships with key stakeholders at client organizations Guide customers on best practices to support their success with MicroStrategy products and services Work closely with teams across the company to deliver solutions tailored to client needs Lead efforts to increase customer satisfaction and engagement

As an Enterprise Customer Success Manager at CyberArk, you will play a pivotal role in ensuring the success and satisfaction of our enterprise clients. Your primary focus will be to cultivate strong relationships with clients, understand their needs, and facilitate their journey towards achieving optimal value from our solutions. You will collaborate closely with cross-functional teams to deliver tailored solutions, drive customer engagement, and contribute to their long-term success.

In the role of Presales Engineer, you will be a vital part of our Sales, Product, and Customer Success teams, collaborating with premier learning and development organizations to align their growth strategies with the innovative capabilities of 360Learning. As the inaugural Presales Engineer for the German market, your contributions will be pivotal in driving regional success, backed by the expertise of our dedicated EMEA team. This position is essential for the expansion of 360Learning's business in Germany. By establishing this new role, you will become an internal authority on our technology, gaining a comprehensive understanding of how 360Learning is utilized by existing clients and how it can deliver value to potential customers. You will effectively connect the strategic goals of our product development with the specific needs of our market.

Join our dynamic team at alan as a Customer Success Manager in vibrant Spain! In this pivotal role, you will be responsible for fostering strong relationships with our clients, ensuring their satisfaction, and driving customer engagement. As a key player in our organization, you will work closely with cross-functional teams to deliver exceptional service and support, helping our clients achieve their goals.