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Desired Skills and QualificationsMinimum of 5 years of experience in knowledge management, knowledge base design, or content operations. Experience in large-scale Internet, SaaS, or consumer electronics firms strongly preferred. Exceptional logical reasoning skills and the ability to transform complex information into clear, actionable knowledge. Proficient writing abilities, focusing on content clarity and precision. Innovative mindset for developing FAQs and SOPs that enhance customer satisfaction. Hands-on expertise in knowledge management tools such as Zendesk, Notion, and Confluence is a plus. Fluency in English for content creation, with proficiency in spoken Chinese for collaborative work environments. Familiarity with AI applications in knowledge management (e.g., semantic search, automated Q&A, localization) is advantageous.
About the job
About the Role
We are on the lookout for a skilled Knowledge Management & Operations Lead to architect and continuously refine a premier knowledge ecosystem that enhances global user experiences through efficient self-service solutions and AI-driven customer support. This pivotal role will influence the creation, governance, and utilization of knowledge across our Customer Satisfaction Centers, Support Training teams, and AI Customer Service systems.
Your Responsibilities
Enhance and optimize standard operating procedures (SOP) for Customer Satisfaction Centers and Support Training teams.
Develop and maintain comprehensive FAQs and knowledge bases to facilitate a seamless self-service experience for users worldwide.
Continuously improve the knowledge base, serving as the foundation for our AI Customer Service system, which powers intelligent Q&A and semantic search functionalities.
Utilize AI and data analytics to establish governance standards for content lifecycle management, ensuring efficient updates and a clear structure.
About Plaud Inc.
Plaud Inc. is dedicated to creating the world's most trusted AI work companion for professionals, enhancing productivity and performance through innovative note-taking solutions and knowledge management systems.
About the RoleWe are on the lookout for a skilled Knowledge Management & Operations Lead to architect and continuously refine a premier knowledge ecosystem that enhances global user experiences through efficient self-service solutions and AI-driven customer support. This pivotal role will influence the creation, governance, and utilization of knowledge across our Customer Satisfaction Centers, Support Training teams, and AI Customer Service systems.Your ResponsibilitiesEnhance and optimize standard operating procedures (SOP) for Customer Satisfaction Centers and Support Training teams.Develop and maintain comprehensive FAQs and knowledge bases to facilitate a seamless self-service experience for users worldwide.Continuously improve the knowledge base, serving as the foundation for our AI Customer Service system, which powers intelligent Q&A and semantic search functionalities.Utilize AI and data analytics to establish governance standards for content lifecycle management, ensuring efficient updates and a clear structure.
Job SummaryAs the Knowledge Lead Manager at Keywords Studios, you will be at the forefront of our Knowledge Management initiatives within the IT department. This pivotal role focuses on creating and executing strategies to capture, organize, and share valuable organizational knowledge, specifically in IT services. You will play a key role in ensuring that critical information is easily accessible, facilitating informed decision-making, addressing challenges promptly, and fostering a culture of continuous learning.Key Responsibilities1. Develop and refine a comprehensive knowledge management strategy that aligns with our organizational goals.2. Manage the creation, categorization, and upkeep of knowledge content, ensuring its accuracy, relevance, and ease of access.3. Integrate knowledge management processes with IT service management functions to improve service delivery and operational efficiency.4. Cultivate a culture of knowledge sharing throughout the organization, promoting collaboration and effective communication.5. Utilize analytics to monitor progress and evaluate the impact, engagement, functionality, and effectiveness of the knowledge management strategy.6. Provide training and support to staff on knowledge management practices and tools, championing a culture of knowledge management.
About AirwallexAirwallex is a pioneering unified payments and financial platform tailored for global enterprises. With our innovative blend of proprietary infrastructure and state-of-the-art software, we empower over 200,000 businesses globally, including industry leaders like Brex, Rippling, Navan, Qantas, and SHEIN. Our fully integrated solutions allow clients to effectively manage business accounts, payments, spend management, treasury, and embedded finance on a worldwide scale.Founded in Melbourne, we are proud to have assembled a team of over 2,000 of the brightest minds in technology, spread across 26 offices worldwide. Valued at US$8 billion, we are backed by top-tier investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital. At Airwallex, we are committed to shaping the future of global payments and finance. If you are eager to take on ambitious challenges in your career, we invite you to join us.Attributes We ValueWe seek out successful creators with entrepreneurial spirit who are driven to make a genuine impact, fast-track their learning, and take ownership of their work. You will bring robust expertise in your role, complemented by sharp analytical skills, and be motivated by our mission and operating principles. With a balance of speed and thoroughness, you will exercise good judgment while exploring ideas with curiosity.You are collaborative and humble, capable of transforming innovative ideas into tangible products, and you possess a strong execution mindset. Utilizing AI, you will work efficiently to solve problems rapidly. At Airwallex, you will address complex, high-profile challenges alongside exceptional colleagues while advancing your career as we redefine global banking.Engineering Manager, Data Knowledge PlatformOur Knowledge Platform team is central to our organization's data and AI strategy. We are constructing the foundational infrastructure that enables the entire company to harness data, AI, and ML to drive business outcomes. Our objective is to create platforms that streamline the entire data and AI/ML lifecycle while ensuring safety and governance. This encompasses managing our data infrastructure (Databricks, Spark, Kafka, etc.) and the technology required to deliver that data to our users (RAG, MCP, etc.), along with the platform to host and govern these AI/ML models.
About AirwallexAirwallex stands as the premier unified payments and financial platform tailored for global enterprises. With our distinct blend of proprietary technology and software, we empower over 200,000 businesses internationally—including notable names like Brex, Rippling, Navan, Qantas, and SHEIN—with seamlessly integrated solutions to manage everything from business accounts and payments to spend management, treasury, and embedded finance on a global scale.Originating from Melbourne, our team comprises over 2,000 of the brightest talents in technology, spread across 26 global offices. Valued at $8 billion and supported by top-tier investors such as T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is at the forefront of developing the future of global payments and banking. If you’re prepared to embark on the most ambitious journey of your career, we invite you to join us.Core Attributes We SeekWe value builders with a founder-like spirit eager to make a significant impact, experience rapid growth, and take genuine ownership. You possess profound expertise and insightful thinking, driven by our mission and operating principles. You adapt quickly, make sound judgments, and approach problems with curiosity and rigor.You embody humility and collaboration; transforming innovative ideas into tangible products, and you thrive in executing projects from inception to completion. Leveraging AI, you enhance productivity and expedite problem-solving. Here, you’ll confront complex, high-impact challenges alongside exceptional colleagues, while advancing your career as we shape the future of global banking. If this resonates with you, let’s create what’s next.Lead Principal Architect, Data Knowledge PlatformLocation: SingaporeTeam Overview:The Knowledge Platform team is central to our data and AI strategy. We are developing the foundational infrastructure that enables the entire organization to harness data, AI, and machine learning for impactful business outcomes. Our mission is to create platforms that manage the complete data and AI/ML lifecycle, streamlining user interaction while ensuring safety and governance. This encompasses managing our data infrastructure (Databricks, Spark, Kafka, etc.), the technologies that serve that data to our users (RAG, MCP, etc.), and the platforms that host and govern these AI/ML models.
Join Airwallex as Director of Knowledge Platform EngineeringAt Airwallex, we are redefining the landscape of global financial solutions. As the only unified payments and financial platform for businesses worldwide, we leverage our proprietary technology to serve over 200,000 clients, including industry leaders like Brex, Rippling, Navan, Qantas, and SHEIN. Our comprehensive suite of services covers everything from business accounts and payments to treasury management and embedded finance, all at a global scale.Founded in Melbourne and proudly operating with dual headquarters in San Francisco and Singapore, our growing team of over 2,000 talented individuals across 26 global offices is dedicated to innovation and excellence. With a valuation of US$8 billion, and backing from renowned investors like T. Rowe Price, Visa, and Mastercard, we are on a mission to shape the future of global financial services. If you are ready to embark on an ambitious journey, we invite you to join us.What We ValueWe seek dynamic builders who possess an entrepreneurial spirit and are driven by the desire for impactful work, accelerated growth, and genuine ownership. You should possess strong expertise in your field and a passion for our mission and operating principles. Quick decision-making, curiosity, and the ability to balance speed with thoroughness are essential traits we admire.Collaboration and humility are at our core; you will convert innovative ideas into tangible products and see tasks through to completion. Embracing technology and AI, you will enhance productivity and solve challenges more efficiently. This role will tackle complex, high-stakes problems alongside a team of exceptional colleagues, providing an opportunity for professional growth as we advance the future of global banking. If this resonates with you, let's create what comes next together.
The most influential digital products in today’s market are crafted through the perfect integration of business strategy, design, and technology. At the heart of this orchestration is the role of a product manager, who prioritizes the customer experience from initial vision to final execution. As a Lead Product Manager, you will serve as a trusted advisor to senior stakeholders, understanding their needs, driving commercial outcomes, and supporting their journey toward delivering enhanced customer experiences.Key ResponsibilitiesFoster strong relationships with client stakeholders, effectively bridging the gap between technical and business realms while gaining a profound understanding of their strategy and business model.Oversee the entire product development lifecycle, consistently delivering exceptional value to our clients.Develop and implement a robust go-to-market strategy, ensuring operational readiness to enhance the product experience.Collaborate with your product team and client stakeholders to build a unified product vision and roadmap, ensuring effective execution.Conduct rapid experiments to test and validate new business concepts.Establish key success metrics and leverage data-driven insights to inform decision-making.Monitor industry trends and competitive landscapes, performing research and data analysis to guide product strategy and target market segmentation.Manage the product backlog, continuously evolving and prioritizing it based on user feedback, data, and evolving market dynamics.Maintain stakeholder support and validate findings through external research.Contribute to the growth and success of our business by actively participating in recruitment, community building, mentorship, and best practices advocacy.QualificationsTechnical SkillsA proven track record of at least 8 years in successfully delivering products to market.Ability to operate at both the portfolio and product levels, defining and executing strategic initiatives, and translating vision into actionable roadmaps with clear metrics for success.
About Glean:Founded in 2019, Glean is at the forefront of innovation with its AI-powered knowledge management platform that empowers organizations to efficiently find, organize, and share information across teams. By seamlessly integrating with popular tools such as Google Drive, Slack, and Microsoft Teams, Glean enables employees to access the right knowledge at the right time, significantly enhancing productivity and collaboration. Our advanced AI technology streamlines knowledge discovery, allowing teams to leverage their collective intelligence with remarkable speed and efficiency.Born from the vision of Founder & CEO Arvind Jain, Glean was created to address the common challenges employees face in navigating information at work. Recognizing the hurdles posed by fragmented knowledge and an array of SaaS tools, he aimed to develop a superior solution—an AI-powered enterprise search platform that facilitates quick and intuitive access to necessary information. Glean has since evolved into the leading Work AI platform, merging enterprise-grade search capabilities with an AI assistant and powerful application-building features that fundamentally reshape how employees engage with their work.About the Role:We are seeking a dynamic AI Outcomes Manager to join our rapidly growing team. In this pivotal role, you will be instrumental in transforming departmental operations through the capabilities of Glean. You will collaborate closely with executives and end users, utilizing your business acumen, product insight, and prompting expertise to facilitate their transition into an AI-native enterprise.Your Responsibilities Include:Engaging with executive sponsors to provide strategic reviews and guiding customers in the development and execution of their AI roadmap.Deeply understanding Glean's suite of products to ensure effective implementation and utilization across departments.
Role overview As Lead Project Manager in Engineering at ncs3, the focus is on guiding project teams and ensuring delivery of complex engineering initiatives in Singapore. This role manages cross-functional groups, monitors progress, and works to keep projects aligned with established budgets and scopes. What you will do Coordinate and lead engineering project teams from various departments Monitor project schedules, budgets, and key deliverables Use project management skills to achieve successful project outcomes Contribute to ongoing innovation efforts within ncs3
About AirwallexAirwallex is a revolutionary financial technology company, providing a unified payments and financial platform tailored for global enterprises. With our unique blend of proprietary infrastructure and cutting-edge software, we empower over 200,000 businesses worldwide—including industry leaders like Brex, Rippling, Navan, Qantas, and SHEIN—with fully integrated solutions for managing business accounts, payments, spend management, and treasury, as well as embedded finance on a global scale.Founded in Melbourne, our dynamic team of over 2,000 innovative tech professionals operates across 26 global offices. Valued at US$8 billion and supported by leading investors such as T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is at the forefront of transforming the future of global payments and finance. If you're eager to embark on the most ambitious journey of your career, we invite you to join us.Attributes We ValueWe seek builders with an entrepreneurial spirit who are driven to make a significant impact, accelerate their learning, and embrace true ownership. You should possess strong expertise in your field, exhibit sharp analytical skills, and be motivated by our mission and operating principles. You thrive in fast-paced environments, demonstrate sound judgment, and adopt a curious mindset, making decisions based on foundational principles while balancing speed and thoroughness.Humility and collaboration are key traits; you are adept at transforming innovative ideas into tangible products and possess a strong bias for action. Leveraging AI, you work smarter and resolve challenges more efficiently. Here, you'll confront complex, high-visibility issues alongside exceptional colleagues and advance your career as we redefine the future of global banking. If this resonates with you, let's create what's next together.About the TeamThe Risk Platform team at Airwallex is tasked with managing risk across all our products, including GTPN, PA, Issuing, Onboarding, and Account Takeover. As the risk landscape continually evolves and fraud becomes increasingly sophisticated, we are pioneers in risk management innovation.Our mission is to ensure the safety and security of Airwallex's products and services, establishing trust with businesses globally. We utilize advanced technologies, such as graph databases, machine learning, and large language models to enhance our strategic approach.Collaboration is essential as we work with other teams and customers worldwide to implement a comprehensive risk management strategy.
Role overview ncs3 seeks a Lead Project Manager to direct engineering projects from planning through delivery. The position involves guiding projects to completion, ensuring alignment with organizational goals, and meeting client requirements. What you will do Manage every stage of engineering projects, from initial planning to delivery Lead and coordinate teams across different functions Assign resources to achieve project targets Spot and address risks to maintain project momentum Maintain clear communication with teams and stakeholders to support progress Requirements Background in managing engineering projects Strong leadership and the ability to motivate others Clear, effective communication skills Comfort with balancing priorities and adapting to changes Location Singapore
About Pinterest:At Pinterest, we inspire millions globally to explore creative ideas, envision new possibilities, and curate unforgettable memories. Our mission is to provide everyone with the inspiration needed to create a life they love, starting with the dedicated individuals behind our platform.Join us in a career where you can ignite innovation for millions, turn passion into growth, celebrate diverse experiences, and enjoy the flexibility to perform at your best. Crafting a career you love is within your reach.The Lead Client Account Manager plays a pivotal role in managing a portfolio of high-value clients, driving revenue expansion, and cultivating robust client relationships. This position demands exceptional strategic acumen, leadership capabilities, and a profound understanding of the clients’ business objectives. As the Lead Client Account Manager, you will mentor and support fellow account managers to ensure outstanding client satisfaction and success.
Join Accion Labs as an MDM Lead, where you will take charge of the Master Data Management strategy and implementation across our client projects. You will collaborate with cross-functional teams to ensure data quality and governance, driving best practices in data management. Your expertise will guide the development of data models and the integration of data from various sources to optimize business outcomes.
Role Overview ncs3 is hiring a Lead/Senior Service Delivery Manager based in Singapore. This role oversees service delivery operations, focusing on high-quality support for clients. The position calls for strong leadership and a commitment to maintaining high standards across all touchpoints. What You Will Do Oversee daily service delivery operations to ensure client needs are met Manage and strengthen client relationships through clear communication and follow-through Work closely with cross-functional teams to coordinate service initiatives Identify opportunities to improve processes and raise service standards What Matters Here Experience leading service delivery or support teams Strong track record in client management Ability to drive process improvements and deliver consistent results Collaborative approach when working with teams across the organization
Role Overview ncs3 is hiring a Lead Service Delivery Manager based in Singapore. This role leads a team focused on maintaining high service standards and improving delivery operations. The position manages client relationships, oversees timely service execution, and works to optimize processes across the board. Main Responsibilities Lead and support a service delivery team to meet operational goals Manage relationships with clients, acting as the main point of contact Ensure services are delivered on schedule and to agreed standards Drive continuous improvement initiatives for better efficiency and quality Implement and promote best practices within service operations Location This position is based in Singapore.
Role overview The Lead Service Delivery Manager at ncs3 takes responsibility for daily service delivery operations in Singapore. This position guides a team and works closely with other departments to uphold and enhance service standards. Meeting client expectations and ensuring smooth collaboration across functions are central to this role. What you will do Oversee service delivery operations, making sure client commitments are met Monitor client satisfaction and respond to concerns in a timely manner Lead and support a team by providing direction and feedback Coordinate with other departments to ensure consistent service delivery Identify opportunities and drive initiatives for ongoing improvement Location This position is based in Singapore.
We are seeking a dynamic and strategic Lead Industry Manager for Partner Sales to spearhead our initiatives in the region. This role requires a visionary leader who can drive partnerships, develop tailored sales strategies, and align with our partners to achieve mutual success.
Join Grab as a Lead Product Manager for our AI Platform, where you will spearhead innovative projects that leverage artificial intelligence to enhance user experiences and operational efficiency. In this strategic role, you will collaborate with cross-functional teams to define product vision, strategy, and roadmap.Your expertise will guide the product lifecycle from ideation to launch, ensuring that our AI solutions meet market demands and exceed customer expectations. You will play a pivotal role in shaping the future of technology at Grab.
About First Global Management Services Inc. First Global Management Services Inc. (FIRST) delivers brand experiences for clients worldwide. With three decades in the industry, the team handles content, creative, digital technology, management, delivery, and data insights for clients across the globe. FIRST supports over 130 brands, including Fortune 500 companies in finance, technology, healthcare, media, and professional services. The company manages more than 37,000 events each year in 110 countries. Delivery models include embedded teams, corporate campus operations, and a full-service agency approach. FIRST is part of the Encore family, a global leader in event production and technology. The agency has earned recognition such as the 2026 Chief Marketer Agency of the Year and the Ad Net Zero Award for sustainability. Learn more at www.firstagency.com.
Join our dynamic team at ncs as a Lead Product Manager specializing in Applications Product Development. In this pivotal role, you will drive the strategic direction of our application products, overseeing the entire product lifecycle from conception to launch. You will collaborate closely with cross-functional teams, ensuring that our products not only meet market demands but also exceed customer expectations.As the Lead Product Manager, you will leverage your expertise in product management to identify opportunities for innovation and improvement. Your ability to analyze market trends and customer feedback will be crucial in shaping product features and functionalities.
Role Overview ncs3 is hiring a Lead Service Delivery Manager in Singapore. This role oversees the delivery of service solutions, focusing on quality and customer satisfaction. The position leads a team of service delivery professionals and manages relationships with key stakeholders. Main Responsibilities Supervise and support a team responsible for service delivery Oversee the implementation of processes that improve operational efficiency Maintain and grow relationships with stakeholders Drive initiatives for continuous improvement in service quality Ensure customer satisfaction remains a top priority Location This position is based in Singapore.
About the RoleWe are on the lookout for a skilled Knowledge Management & Operations Lead to architect and continuously refine a premier knowledge ecosystem that enhances global user experiences through efficient self-service solutions and AI-driven customer support. This pivotal role will influence the creation, governance, and utilization of knowledge across our Customer Satisfaction Centers, Support Training teams, and AI Customer Service systems.Your ResponsibilitiesEnhance and optimize standard operating procedures (SOP) for Customer Satisfaction Centers and Support Training teams.Develop and maintain comprehensive FAQs and knowledge bases to facilitate a seamless self-service experience for users worldwide.Continuously improve the knowledge base, serving as the foundation for our AI Customer Service system, which powers intelligent Q&A and semantic search functionalities.Utilize AI and data analytics to establish governance standards for content lifecycle management, ensuring efficient updates and a clear structure.
Job SummaryAs the Knowledge Lead Manager at Keywords Studios, you will be at the forefront of our Knowledge Management initiatives within the IT department. This pivotal role focuses on creating and executing strategies to capture, organize, and share valuable organizational knowledge, specifically in IT services. You will play a key role in ensuring that critical information is easily accessible, facilitating informed decision-making, addressing challenges promptly, and fostering a culture of continuous learning.Key Responsibilities1. Develop and refine a comprehensive knowledge management strategy that aligns with our organizational goals.2. Manage the creation, categorization, and upkeep of knowledge content, ensuring its accuracy, relevance, and ease of access.3. Integrate knowledge management processes with IT service management functions to improve service delivery and operational efficiency.4. Cultivate a culture of knowledge sharing throughout the organization, promoting collaboration and effective communication.5. Utilize analytics to monitor progress and evaluate the impact, engagement, functionality, and effectiveness of the knowledge management strategy.6. Provide training and support to staff on knowledge management practices and tools, championing a culture of knowledge management.
About AirwallexAirwallex is a pioneering unified payments and financial platform tailored for global enterprises. With our innovative blend of proprietary infrastructure and state-of-the-art software, we empower over 200,000 businesses globally, including industry leaders like Brex, Rippling, Navan, Qantas, and SHEIN. Our fully integrated solutions allow clients to effectively manage business accounts, payments, spend management, treasury, and embedded finance on a worldwide scale.Founded in Melbourne, we are proud to have assembled a team of over 2,000 of the brightest minds in technology, spread across 26 offices worldwide. Valued at US$8 billion, we are backed by top-tier investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital. At Airwallex, we are committed to shaping the future of global payments and finance. If you are eager to take on ambitious challenges in your career, we invite you to join us.Attributes We ValueWe seek out successful creators with entrepreneurial spirit who are driven to make a genuine impact, fast-track their learning, and take ownership of their work. You will bring robust expertise in your role, complemented by sharp analytical skills, and be motivated by our mission and operating principles. With a balance of speed and thoroughness, you will exercise good judgment while exploring ideas with curiosity.You are collaborative and humble, capable of transforming innovative ideas into tangible products, and you possess a strong execution mindset. Utilizing AI, you will work efficiently to solve problems rapidly. At Airwallex, you will address complex, high-profile challenges alongside exceptional colleagues while advancing your career as we redefine global banking.Engineering Manager, Data Knowledge PlatformOur Knowledge Platform team is central to our organization's data and AI strategy. We are constructing the foundational infrastructure that enables the entire company to harness data, AI, and ML to drive business outcomes. Our objective is to create platforms that streamline the entire data and AI/ML lifecycle while ensuring safety and governance. This encompasses managing our data infrastructure (Databricks, Spark, Kafka, etc.) and the technology required to deliver that data to our users (RAG, MCP, etc.), along with the platform to host and govern these AI/ML models.
About AirwallexAirwallex stands as the premier unified payments and financial platform tailored for global enterprises. With our distinct blend of proprietary technology and software, we empower over 200,000 businesses internationally—including notable names like Brex, Rippling, Navan, Qantas, and SHEIN—with seamlessly integrated solutions to manage everything from business accounts and payments to spend management, treasury, and embedded finance on a global scale.Originating from Melbourne, our team comprises over 2,000 of the brightest talents in technology, spread across 26 global offices. Valued at $8 billion and supported by top-tier investors such as T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is at the forefront of developing the future of global payments and banking. If you’re prepared to embark on the most ambitious journey of your career, we invite you to join us.Core Attributes We SeekWe value builders with a founder-like spirit eager to make a significant impact, experience rapid growth, and take genuine ownership. You possess profound expertise and insightful thinking, driven by our mission and operating principles. You adapt quickly, make sound judgments, and approach problems with curiosity and rigor.You embody humility and collaboration; transforming innovative ideas into tangible products, and you thrive in executing projects from inception to completion. Leveraging AI, you enhance productivity and expedite problem-solving. Here, you’ll confront complex, high-impact challenges alongside exceptional colleagues, while advancing your career as we shape the future of global banking. If this resonates with you, let’s create what’s next.Lead Principal Architect, Data Knowledge PlatformLocation: SingaporeTeam Overview:The Knowledge Platform team is central to our data and AI strategy. We are developing the foundational infrastructure that enables the entire organization to harness data, AI, and machine learning for impactful business outcomes. Our mission is to create platforms that manage the complete data and AI/ML lifecycle, streamlining user interaction while ensuring safety and governance. This encompasses managing our data infrastructure (Databricks, Spark, Kafka, etc.), the technologies that serve that data to our users (RAG, MCP, etc.), and the platforms that host and govern these AI/ML models.
Join Airwallex as Director of Knowledge Platform EngineeringAt Airwallex, we are redefining the landscape of global financial solutions. As the only unified payments and financial platform for businesses worldwide, we leverage our proprietary technology to serve over 200,000 clients, including industry leaders like Brex, Rippling, Navan, Qantas, and SHEIN. Our comprehensive suite of services covers everything from business accounts and payments to treasury management and embedded finance, all at a global scale.Founded in Melbourne and proudly operating with dual headquarters in San Francisco and Singapore, our growing team of over 2,000 talented individuals across 26 global offices is dedicated to innovation and excellence. With a valuation of US$8 billion, and backing from renowned investors like T. Rowe Price, Visa, and Mastercard, we are on a mission to shape the future of global financial services. If you are ready to embark on an ambitious journey, we invite you to join us.What We ValueWe seek dynamic builders who possess an entrepreneurial spirit and are driven by the desire for impactful work, accelerated growth, and genuine ownership. You should possess strong expertise in your field and a passion for our mission and operating principles. Quick decision-making, curiosity, and the ability to balance speed with thoroughness are essential traits we admire.Collaboration and humility are at our core; you will convert innovative ideas into tangible products and see tasks through to completion. Embracing technology and AI, you will enhance productivity and solve challenges more efficiently. This role will tackle complex, high-stakes problems alongside a team of exceptional colleagues, providing an opportunity for professional growth as we advance the future of global banking. If this resonates with you, let's create what comes next together.
The most influential digital products in today’s market are crafted through the perfect integration of business strategy, design, and technology. At the heart of this orchestration is the role of a product manager, who prioritizes the customer experience from initial vision to final execution. As a Lead Product Manager, you will serve as a trusted advisor to senior stakeholders, understanding their needs, driving commercial outcomes, and supporting their journey toward delivering enhanced customer experiences.Key ResponsibilitiesFoster strong relationships with client stakeholders, effectively bridging the gap between technical and business realms while gaining a profound understanding of their strategy and business model.Oversee the entire product development lifecycle, consistently delivering exceptional value to our clients.Develop and implement a robust go-to-market strategy, ensuring operational readiness to enhance the product experience.Collaborate with your product team and client stakeholders to build a unified product vision and roadmap, ensuring effective execution.Conduct rapid experiments to test and validate new business concepts.Establish key success metrics and leverage data-driven insights to inform decision-making.Monitor industry trends and competitive landscapes, performing research and data analysis to guide product strategy and target market segmentation.Manage the product backlog, continuously evolving and prioritizing it based on user feedback, data, and evolving market dynamics.Maintain stakeholder support and validate findings through external research.Contribute to the growth and success of our business by actively participating in recruitment, community building, mentorship, and best practices advocacy.QualificationsTechnical SkillsA proven track record of at least 8 years in successfully delivering products to market.Ability to operate at both the portfolio and product levels, defining and executing strategic initiatives, and translating vision into actionable roadmaps with clear metrics for success.
About Glean:Founded in 2019, Glean is at the forefront of innovation with its AI-powered knowledge management platform that empowers organizations to efficiently find, organize, and share information across teams. By seamlessly integrating with popular tools such as Google Drive, Slack, and Microsoft Teams, Glean enables employees to access the right knowledge at the right time, significantly enhancing productivity and collaboration. Our advanced AI technology streamlines knowledge discovery, allowing teams to leverage their collective intelligence with remarkable speed and efficiency.Born from the vision of Founder & CEO Arvind Jain, Glean was created to address the common challenges employees face in navigating information at work. Recognizing the hurdles posed by fragmented knowledge and an array of SaaS tools, he aimed to develop a superior solution—an AI-powered enterprise search platform that facilitates quick and intuitive access to necessary information. Glean has since evolved into the leading Work AI platform, merging enterprise-grade search capabilities with an AI assistant and powerful application-building features that fundamentally reshape how employees engage with their work.About the Role:We are seeking a dynamic AI Outcomes Manager to join our rapidly growing team. In this pivotal role, you will be instrumental in transforming departmental operations through the capabilities of Glean. You will collaborate closely with executives and end users, utilizing your business acumen, product insight, and prompting expertise to facilitate their transition into an AI-native enterprise.Your Responsibilities Include:Engaging with executive sponsors to provide strategic reviews and guiding customers in the development and execution of their AI roadmap.Deeply understanding Glean's suite of products to ensure effective implementation and utilization across departments.
Role overview As Lead Project Manager in Engineering at ncs3, the focus is on guiding project teams and ensuring delivery of complex engineering initiatives in Singapore. This role manages cross-functional groups, monitors progress, and works to keep projects aligned with established budgets and scopes. What you will do Coordinate and lead engineering project teams from various departments Monitor project schedules, budgets, and key deliverables Use project management skills to achieve successful project outcomes Contribute to ongoing innovation efforts within ncs3
About AirwallexAirwallex is a revolutionary financial technology company, providing a unified payments and financial platform tailored for global enterprises. With our unique blend of proprietary infrastructure and cutting-edge software, we empower over 200,000 businesses worldwide—including industry leaders like Brex, Rippling, Navan, Qantas, and SHEIN—with fully integrated solutions for managing business accounts, payments, spend management, and treasury, as well as embedded finance on a global scale.Founded in Melbourne, our dynamic team of over 2,000 innovative tech professionals operates across 26 global offices. Valued at US$8 billion and supported by leading investors such as T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is at the forefront of transforming the future of global payments and finance. If you're eager to embark on the most ambitious journey of your career, we invite you to join us.Attributes We ValueWe seek builders with an entrepreneurial spirit who are driven to make a significant impact, accelerate their learning, and embrace true ownership. You should possess strong expertise in your field, exhibit sharp analytical skills, and be motivated by our mission and operating principles. You thrive in fast-paced environments, demonstrate sound judgment, and adopt a curious mindset, making decisions based on foundational principles while balancing speed and thoroughness.Humility and collaboration are key traits; you are adept at transforming innovative ideas into tangible products and possess a strong bias for action. Leveraging AI, you work smarter and resolve challenges more efficiently. Here, you'll confront complex, high-visibility issues alongside exceptional colleagues and advance your career as we redefine the future of global banking. If this resonates with you, let's create what's next together.About the TeamThe Risk Platform team at Airwallex is tasked with managing risk across all our products, including GTPN, PA, Issuing, Onboarding, and Account Takeover. As the risk landscape continually evolves and fraud becomes increasingly sophisticated, we are pioneers in risk management innovation.Our mission is to ensure the safety and security of Airwallex's products and services, establishing trust with businesses globally. We utilize advanced technologies, such as graph databases, machine learning, and large language models to enhance our strategic approach.Collaboration is essential as we work with other teams and customers worldwide to implement a comprehensive risk management strategy.
Role overview ncs3 seeks a Lead Project Manager to direct engineering projects from planning through delivery. The position involves guiding projects to completion, ensuring alignment with organizational goals, and meeting client requirements. What you will do Manage every stage of engineering projects, from initial planning to delivery Lead and coordinate teams across different functions Assign resources to achieve project targets Spot and address risks to maintain project momentum Maintain clear communication with teams and stakeholders to support progress Requirements Background in managing engineering projects Strong leadership and the ability to motivate others Clear, effective communication skills Comfort with balancing priorities and adapting to changes Location Singapore
About Pinterest:At Pinterest, we inspire millions globally to explore creative ideas, envision new possibilities, and curate unforgettable memories. Our mission is to provide everyone with the inspiration needed to create a life they love, starting with the dedicated individuals behind our platform.Join us in a career where you can ignite innovation for millions, turn passion into growth, celebrate diverse experiences, and enjoy the flexibility to perform at your best. Crafting a career you love is within your reach.The Lead Client Account Manager plays a pivotal role in managing a portfolio of high-value clients, driving revenue expansion, and cultivating robust client relationships. This position demands exceptional strategic acumen, leadership capabilities, and a profound understanding of the clients’ business objectives. As the Lead Client Account Manager, you will mentor and support fellow account managers to ensure outstanding client satisfaction and success.
Join Accion Labs as an MDM Lead, where you will take charge of the Master Data Management strategy and implementation across our client projects. You will collaborate with cross-functional teams to ensure data quality and governance, driving best practices in data management. Your expertise will guide the development of data models and the integration of data from various sources to optimize business outcomes.
Role Overview ncs3 is hiring a Lead/Senior Service Delivery Manager based in Singapore. This role oversees service delivery operations, focusing on high-quality support for clients. The position calls for strong leadership and a commitment to maintaining high standards across all touchpoints. What You Will Do Oversee daily service delivery operations to ensure client needs are met Manage and strengthen client relationships through clear communication and follow-through Work closely with cross-functional teams to coordinate service initiatives Identify opportunities to improve processes and raise service standards What Matters Here Experience leading service delivery or support teams Strong track record in client management Ability to drive process improvements and deliver consistent results Collaborative approach when working with teams across the organization
Role Overview ncs3 is hiring a Lead Service Delivery Manager based in Singapore. This role leads a team focused on maintaining high service standards and improving delivery operations. The position manages client relationships, oversees timely service execution, and works to optimize processes across the board. Main Responsibilities Lead and support a service delivery team to meet operational goals Manage relationships with clients, acting as the main point of contact Ensure services are delivered on schedule and to agreed standards Drive continuous improvement initiatives for better efficiency and quality Implement and promote best practices within service operations Location This position is based in Singapore.
Role overview The Lead Service Delivery Manager at ncs3 takes responsibility for daily service delivery operations in Singapore. This position guides a team and works closely with other departments to uphold and enhance service standards. Meeting client expectations and ensuring smooth collaboration across functions are central to this role. What you will do Oversee service delivery operations, making sure client commitments are met Monitor client satisfaction and respond to concerns in a timely manner Lead and support a team by providing direction and feedback Coordinate with other departments to ensure consistent service delivery Identify opportunities and drive initiatives for ongoing improvement Location This position is based in Singapore.
We are seeking a dynamic and strategic Lead Industry Manager for Partner Sales to spearhead our initiatives in the region. This role requires a visionary leader who can drive partnerships, develop tailored sales strategies, and align with our partners to achieve mutual success.
Join Grab as a Lead Product Manager for our AI Platform, where you will spearhead innovative projects that leverage artificial intelligence to enhance user experiences and operational efficiency. In this strategic role, you will collaborate with cross-functional teams to define product vision, strategy, and roadmap.Your expertise will guide the product lifecycle from ideation to launch, ensuring that our AI solutions meet market demands and exceed customer expectations. You will play a pivotal role in shaping the future of technology at Grab.
About First Global Management Services Inc. First Global Management Services Inc. (FIRST) delivers brand experiences for clients worldwide. With three decades in the industry, the team handles content, creative, digital technology, management, delivery, and data insights for clients across the globe. FIRST supports over 130 brands, including Fortune 500 companies in finance, technology, healthcare, media, and professional services. The company manages more than 37,000 events each year in 110 countries. Delivery models include embedded teams, corporate campus operations, and a full-service agency approach. FIRST is part of the Encore family, a global leader in event production and technology. The agency has earned recognition such as the 2026 Chief Marketer Agency of the Year and the Ad Net Zero Award for sustainability. Learn more at www.firstagency.com.
Join our dynamic team at ncs as a Lead Product Manager specializing in Applications Product Development. In this pivotal role, you will drive the strategic direction of our application products, overseeing the entire product lifecycle from conception to launch. You will collaborate closely with cross-functional teams, ensuring that our products not only meet market demands but also exceed customer expectations.As the Lead Product Manager, you will leverage your expertise in product management to identify opportunities for innovation and improvement. Your ability to analyze market trends and customer feedback will be crucial in shaping product features and functionalities.
Role Overview ncs3 is hiring a Lead Service Delivery Manager in Singapore. This role oversees the delivery of service solutions, focusing on quality and customer satisfaction. The position leads a team of service delivery professionals and manages relationships with key stakeholders. Main Responsibilities Supervise and support a team responsible for service delivery Oversee the implementation of processes that improve operational efficiency Maintain and grow relationships with stakeholders Drive initiatives for continuous improvement in service quality Ensure customer satisfaction remains a top priority Location This position is based in Singapore.
Apr 17, 2026
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