About the job
About Heidi Health
Heidi Health is revolutionizing the healthcare landscape with our AI Care Partner, designed to assist clinicians throughout their workflow, from documentation to patient care delivery.
Our mission is to enhance healthcare capacity while ensuring that care remains deeply human. In just 18 months, we have reclaimed over 18 million hours for clinicians and facilitated more than 73 million patient visits. Presently, Heidi is empowering over two million patient visits weekly across 116 countries and in over 110 languages.
Founded by healthcare professionals, our team combines the expertise of clinicians, engineers, designers, scientists, and creatives, all dedicated to fostering the human connection at the core of healthcare.
With nearly $100 million in funding, Heidi is expanding its footprint in the USA, UK, Canada, and Europe, collaborating with leading health systems such as the NHS, Beth Israel Lahey Health, MaineGeneral, and Monash Health.
We prioritize rapid innovation while remaining anchored in proven methodologies, shaping the future of healthcare. Are you ready to join us in this exciting journey?
Your Role
As a Clinical Associate, you will play a critical role in supporting our clinical AI products for clients based in Japan. Your responsibilities will include creating detailed and precise document templates for our users, as well as producing engaging written and video content for our website.
You will collaborate closely with our Medical Knowledge and Business teams to ensure user success.
Key Responsibilities:
Utilize your clinical expertise to design and customize specialized note and document templates as requested by clinicians and the Medical Knowledge & Business teams.
Convert clinical notes and documentation provided by our users into expertly crafted templates compatible with Heidi.
Work with users to optimize and refine their existing templates to meet their needs effectively.
Create content for our website and record short videos showcasing the diverse applications of Heidi’s templates for clinicians in various settings.
Develop an in-depth understanding of our product and its utilization by clients in their practices.
Deliver outstanding customer support and engagement to ensure user satisfaction with our products.

