Qualifications
Key Responsibilities:Schedule Management: Convert referrals and inquiries into scheduled appointments, ensuring a full clinic schedule. Patient Call Handling: Manage high-volume inbound calls, assisting with test results, medication updates, and appointment inquiries while documenting interactions accurately. Diagnostic Order Management: Coordinate orders with medical facilities, retrieving and sending necessary documentation. Test Result Communication: Retrieve and communicate patient test results appropriately, documenting all discussions.
About the job
Join Our Team as a Medical Virtual Assistant!
We are looking for a dedicated and empathetic Medical Virtual Assistant to provide exceptional support to our gastroenterology clinic, specializing in colonoscopies and diagnostic procedures. In this crucial role, you will manage patient communications, coordinate documentation, and aid in clinical workflows through our EHR system, collaborating closely with patients, hospitals, pharmacies, and diagnostic centers.
The ideal candidate is detail-oriented, reliable, and possesses strong communication skills. You must be adaptable to changes in workflow and comfortable using technology, including an iPhone for our AllWorx phone system.
About winning-assistants
Winning Assistants is a leading provider of virtual assistant services, focused on delivering quality support tailored to the needs of our clients in the healthcare sector. We strive for excellence in patient care and operational efficiency.