Medical Virtual Assistant - Customer Care Insurance Administrator

Winning Assistants supports clients throughout the insurance claims process, with an emphasis on clear communication and attentive service. The company specializes in restoration services, aiming to make home recovery as smooth as possible. The Customer Care Department is expanding and seeks virtual assistants who pay close attention to detail and take a pro…

Are you a meticulous and trustworthy Insurance Virtual Assistant with practical experience utilizing Applied Epic? We are looking for a dedicated professional to enhance our customer service operations. Your main responsibilities will include the precise creation of insurance certificates and binders. If you are a proactive individual with a passion for client satisfaction and a strong understanding of insurance processes, we want to hear from you! Key Responsibilities: Deliver responsive and professional customer service through email and phone communications Generate and distribute insurance certificates and binders utilizing Applied Epic Assist in policy updates, documentation, and management of client records Ensure prompt follow-ups and task management within Applied Epic Work collaboratively with team members to meet client needs and maintain compliance

Join our dynamic team at genusagencyai as a Virtual Assistant specializing in Insurance Verification and Authorization! In this crucial role, you'll ensure seamless healthcare delivery by verifying patient insurance coverage and obtaining necessary authorizations. Your expertise will enable smoother interactions between patients, healthcare providers, and insurance companies.Key Responsibilities:Verify patient insurance coverage for medical services and procedures.Obtain and follow up on prior authorizations and referrals.Communicate effectively with insurance companies, provider offices, and patients as required.Accurately document all verification and authorization activities in our EMR/EHR system.Proactively resolve insurance-related issues to prevent disruptions in scheduling or billing.Maintain patient confidentiality and adhere to HIPAA regulations.

Join our dynamic team at scale-virtually as a General Virtual Assistant (Operations & Execution Support). This is an exciting fully remote opportunity for talented Virtual Professionals based in the Philippines, operating during US hours.To stand out, please include an introductory video with your application. Your comfort with video communication is essential in this remote role.Role OverviewAs a General Virtual Assistant (GVA), you will play a crucial role in executing operational tasks efficiently and accurately, taking full ownership of your responsibilities.This position requires a proactive mindset; you should be able to interpret unclear instructions, seek clarification as needed, and complete tasks without needing constant oversight.Your key responsibilities will include:Managing daily operational tasks across various functionsFacilitating coordination among team members, tools, and systemsFollowing and improving upon provided instructions, identifying and addressing gaps proactivelyMaintaining workflows without remindersOwning task completion and driving resultsThis role is not suited for individuals who expect detailed step-by-step guidance or require frequent follow-ups to stay on track.Key Responsibilities1. Task ExecutionPromptly execute tasks received from leadershipTranslate vague instructions into actionable stepsLimit clarifying questions to only what is necessary2. Calendar ManagementOversee scheduling for multiple stakeholders across different time zonesAnticipate and resolve scheduling conflicts proactivelyConfirm and follow up on appointments without being prompted3. Administrative TasksPerform routine administrative duties including documentation, updates, tracking, and reportingKeep systems updated in real-time, avoiding end-of-day backlogsIdentify and rectify missing tasks independently4. CommunicationEnsure timely follow-ups with stakeholders until tasks are completedAvoid task delays due to inactionEscalate issues only when absolutely necessary5. Tool ManagementUtilize various tools (CRM, spreadsheets, project management systems) with precisionMaintain organized and accurate dataSpot and resolve inconsistencies in records and workflows6. Ownership of ExecutionFully own assigned tasks from initiation to completionDefine next steps independently when they are not providedEnsure nothing assigned remains incomplete

Join our dynamic team as a Financial & Bookkeeping Virtual Assistant, where you will play a crucial role in managing our financial records and supporting our bookkeeping operations. This position offers a fantastic opportunity for individuals looking to develop their skills and grow within a supportive environment.

We are seeking a skilled and proactive Executive Virtual Assistant to provide comprehensive administrative, inbox, and operations support. As a vital member of our team, you will play a key role in streamlining our operations and ensuring effective communication. Your responsibilities will include managing emails, scheduling appointments, and supporting project management tasks.

assist-world is hiring a Personal Assistant & Marketing Support Virtual Assistant based in the Philippines. This position combines administrative duties with marketing support, helping projects run smoothly and keeping daily operations organized. Key responsibilities Maintain calendars and schedules, making sure meetings and deadlines are met Support marketing campaigns by tracking tasks and deliverables to keep them on schedule Assist with social media, including scheduling posts and handling basic engagement Requirements Strong organizational skills with close attention to detail Background in supporting marketing activities or campaigns Ability to work independently and show initiative Comfortable working in a fast-moving environment

Join a prestigious travel boutique that specializes in crafting luxurious experiences globally. Our agency takes pride in curating meticulously designed and personalized itineraries for discerning travelers. By collaborating with trusted international partners, we ensure that every journey is seamless and unforgettable.We are currently seeking a detail-oriented Virtual Assistant to play a crucial role in our operational success. This position involves creating elegantly organized travel itineraries and producing captivating social media content that embodies our luxury brand and boutique ethos. The ideal candidate should be organized, proactive, skilled in digital tools, and have a genuine passion for the luxury travel industry.

Job Title: Insurance Claims & Collections Coordinator (Roofing)Position Type: Full-TimeWork Hours: 8:00 AM – 5:00 PM (Mountain Daylight Time)Work Days: Monday to FridaySalary: $5 - $7 per hour based on experienceJob Code: KD-AHLAWorkplace: RemoteCompany OverviewWinning Assistants is a dynamic and rapidly expanding support company based in the U.S., specializing in restoration and roofing services. We assist homeowners in navigating the complex insurance claims process from the initial inspection to final settlement. Our dedicated team prides itself on providing exceptional service, efficient workflows, and outstanding customer support. As we grow, we seek enthusiastic and detail-oriented virtual assistants to enhance our Customer Care operations.Role SummaryAs an Insurance Claims & Collections Coordinator, you will be instrumental in overseeing insurance-related tasks and ensuring seamless project flow within our CRM system. Serving as a key communication link between insurance companies, adjusters, and internal teams, you will facilitate the advancement of claims and restoration projects through diligent follow-ups and precise documentation.Key ResponsibilitiesEngage with insurance companies and claim adjusters to acquire updates on claims, necessary documentation, and settlement progress.Collect and organize vital documents including adjuster summaries, scope of loss reports, settlement statements, and payment confirmations.Monitor submitted estimates and invoices to confirm receipt and track payment status.Maintain CRM records with all communications, documentation, and status updates.Guide clients through internal workflow stages corresponding to job progression.Communicate consistently with internal team members to provide status updates and identify potential issues.Ensure that digital job files are systematically organized and ready for audits.

Company OverviewJoin our dynamic and innovative healthcare technology company, assist-world, where we are committed to transforming the industry. With a dedicated team of approximately 32 talented professionals and visionary co-founders, we are on a mission to enhance healthcare through technology. We are in search of a dependable and detail-oriented Executive Virtual Assistant to provide vital support to our senior leadership team, particularly two co-founders, while also assisting a third co-founder and select team members as needed. Success in this role is built on a foundation of consistency, trust, and timely responsiveness.Role OverviewThe Executive Virtual Assistant will act as an essential partner to our leadership team, managing calendars, coordinating travel, organizing inboxes, and scheduling interviews. This opportunity is perfect for individuals who are experienced in supporting executives within fast-paced environments and who prioritize structure, effective follow-through, and proactive communication.Core Responsibilities

Join assist-world as a dedicated Accountant and Virtual Assistant! We are seeking a professional with 2 to 3 years of experience in accounting to manage accounts payable, perform reconciliations, and oversee general ledger activities. Your role will support our month-end closing processes with precision and dependability.Key Responsibilities:• Process and categorize vendor invoices, ensuring timely weekly payment runs.• Conduct bank and balance sheet reconciliations with keen attention to detail.• Prepare and enter general ledger entries accurately.• Assist in the month-end and year-end closing processes.• Maintain thorough documentation and uphold internal controls.• Provide necessary schedules and documentation for audits.• Perform general accounting tasks as required.

Join our dynamic team at scale-virtually as an Executive Virtual Assistant, providing exceptional support to CEOs across multiple companies. This is a fully remote position, specifically for professionals based in the Philippines, where your skills in project coordination, communication, and time management will shine.Priority will be given to applications that include an introduction video, highlighting your comfort with video communication, essential for this remote role.Role OverviewIn this pivotal role, you will manage the CEO’s time, priorities, and communications, acting as a vital operational extension across various organizations. Key responsibilities include:Coordinating diverse projectsScheduling and organizing meetingsHandling correspondence efficientlyCreating executive-level reports and presentationsAs a proactive problem-solver, you will take charge of tasks requiring immediate attention, making decisions independently without the need for constant direction.Key ResponsibilitiesTime Management for the CEOMaintain and proactively manage the calendars for multiple companies.Adapt schedules in real-time to meet shifting priorities autonomously.Project CoordinationOversee CEO-led initiatives, ensuring deadlines are met and addressing bottlenecks proactively.Communication ManagementAct as the main point of contact for internal teams and external clients reaching out to the CEO.Draft and manage correspondence with the necessary escalation when required.Meeting & Travel ArrangementsOrganize and confirm meetings, conferences, and travel logistics.Prepare detailed agendas and take actionable minutes.Reporting & PresentationsCompile tailored reports and presentations, identifying and rectifying any inconsistencies before submission.Process ImprovementIdentify inefficiencies in office workflows and suggest actionable solutions for implementation.Analytical SupportConduct thorough analyses, including needs assessments and strategic planning, presenting actionable recommendations.Ad Hoc Executive SupportAddress urgent tasks independently, escalating only when necessary.Essential Qualifications1-2+ years of experience supporting C-Suite executives across multiple companies.Ability to work independently, prioritize tasks, and take ownership of outcomes.Exceptional verbal and written communication skills; proficient in composing executive-level correspondence.Strong multitasking and time management abilities, maintaining focus amidst interruptions.Comfortable using various digital tools for communication and organization.

assist-world is on the lookout for a dependable and meticulous Virtual Executive Assistant to join our dynamic and rapidly expanding team. This pivotal role requires an individual who excels in process-oriented tasks and thrives in a structured work environment. The ideal candidate will adeptly follow established Standard Operating Procedures (SOPs) while providing vital administrative and operational support. Responsibilities include supporting the sales function, managing post-call follow-ups, handling light billing administration, and executing organized workflows as outlined in Notion.

Role overview assist-world is looking for a Retail Marketing & Activation Virtual Assistant to join the team remotely from the Philippines. This position plays a key part in supporting marketing initiatives and helping retail campaigns succeed. What you will do Assist with projects that promote retail marketing campaigns Support daily marketing tasks while working from a home office Take part in planning and carrying out campaign activities Location This is a remote, work-from-home position open to candidates based in the Philippines.

Job Title: Executive Virtual Assistant - Marketing & Operations SupportPosition Type: Full-timeWork Hours: 9:00 AM - 5:00 PM Pacific Daylight TimeWork Days: Monday - FridaySalary: $7 - $8 per hour (based on experience)Company OverviewWinning Assistants is a rapidly expanding home health agency dedicated to providing exceptional care for seniors and individuals with unique health needs. As we grow, we are assembling a dedicated support team capable of managing both digital marketing initiatives and high-level executive administrative tasks. This role will be instrumental in facilitating our external digital marketing partnerships while also addressing the daily operational requirements of our President.Position SummaryThis is a dynamic remote position ideal for a proactive and meticulous Virtual Assistant. Your responsibilities will be split equally between supporting our digital marketing efforts (in partnership with an external agency) and serving as an Executive Assistant to our President, S. M.While you won't be directly managing digital campaigns, you'll play a crucial role in organizing schedules, tracking leads, managing communication, and ensuring overall organizational efficiency. On the executive side, your contributions will be vital in managing calendars, handling email correspondence, assisting with financial duties, and maintaining smooth operations.Key ResponsibilitiesDigital Sales & Marketing Support (≈50% of the role)Collaborate with third-party marketing agencies and internal teams on digital projects.Assist in scheduling content and organizing marketing materials (emails, social media, etc.).Update CRM platforms with current lead and contact information.Monitor and report on outreach and lead generation activities.Support documentation of campaigns and follow-up communications.Executive Assistant Responsibilities (≈50% of the role)Administrative & Calendar ManagementManage executive schedules, appointments, and meetings (both internal and external).Prioritize urgent matters, resolve scheduling conflicts, and send timely reminders.Prepare meeting agendas, record notes, and document follow-up action items.Email & Communication SupportOversee and organize email inboxes; flag and respond to urgent messages.Compose, format, and send professional emails and internal memos.Coordinate communications with team members, vendors, and referral sources.QuickBooks & Financial SupportReview and reconcile transactions in QuickBooks Online.Assist with categorizing expenses and preparing monthly financial summaries.Generate and review invoices for private pay and third-party payers.Track payments, monitor aging reports, and follow up as necessary.

We are on the lookout for a highly organized and detail-oriented Virtual Assistant to enhance our daily operations and elevate client interactions. This position is perfect for individuals who excel in a dynamic luxury environment and appreciate the significance of discretion, exceptional organization, and polished communication.Role OverviewAs a Virtual Assistant, you will provide essential administrative and client-facing support to our Head Designer and leadership team, facilitating effective communication, appointment management, and timely follow-ups.Key ResponsibilitiesClient Communication• Respond promptly and professionally to all incoming emails.• Create and dispatch client quotes for custom designs and special requests.• Follow up with clients regarding custom pieces, approvals, and timelines.• Keep clients updated on jewelry repairs and order statuses.• Uphold a sophisticated brand tone in all communications.Calendar & Appointment Coordination• Manage the Head Designer's calendar effectively.• Schedule custom consultations, both in-store and virtual.• Confirm appointments and send timely reminders to clients.• Organize all consultation notes and files systematically.Quoting & Administrative Support• Assist in the compilation and organization of custom design quotes.• Track outstanding quotes and follow up as needed.• Maintain comprehensive client records and documentation.• Support workflow organization between sales and production teams.Social Media & Brand Support• Assist with scheduling and posting on social media platforms.• Collaborate on drafting captions and generating content ideas.

Job Title: Virtual Assistant for Sales and Lead GenerationPosition Type: Full-timeWorking Hours: 9:00 AM – 5:00 PM ESTWorking Days: Monday – FridaySalary: $6 – $7 per hour, based on experienceJob Code: NR- SalesWork Environment: RemoteAre you a motivated and organized individual looking to make an impact? We are seeking a dedicated Virtual Assistant to enhance our sales operations, manage lead generation tasks, and facilitate effective customer communication.This role merges operational support, sales assistance, and social media management, making it perfect for someone who is detail-oriented, confident on the phone, and eager to convert leads into clients.You will work with a robust database of over 500 leads, focusing on outbound calling, consistent follow-ups, and driving conversions.Core ResponsibilitiesDispatch & Operations SupportUtilize Bambi software to manage dispatch operationsCoordinate schedules and assist with daily operational tasksCustomer CommunicationManage inbound calls and address customer inquiriesOrganize and prioritize email communication (responding, following up)Lead Generation & Sales Support (PRIMARY FOCUS)Execute outbound calls to leads from the existing database (500+ leads)Consistently follow up with potential clientsFoster relationships with leads to support conversion effortsMaintain effective communication to advance leads through the sales pipelineSocial Media ManagementPost engaging content daily on Facebook, Instagram, and LinkedInInteract with the audience (3–5 interactions per platform daily)Enhance brand visibility and lead engagement through social media channelsKey Focus AreasStrong emphasis on lead generation, outbound prospecting, and follow-up effortsConsistent outreach to maximize conversion opportunities

About the Role assist-world is looking for a Virtual Assistant based in the Philippines to support administrative and bookkeeping tasks. This position suits someone who values structure, communicates clearly, and enjoys helping clients and teammates stay organized. Main Responsibilities Respond promptly and professionally to client emails. Handle daily administrative duties and provide general support as needed. Keep organized records of communications and tasks for easy access. Assist with basic bookkeeping, such as preparing and sending invoices (training provided). Work closely with the team to maintain smooth communication and workflow. Requirements Strong written and spoken English skills. Available 30–40 hours per week, ideally during standard 9–5 hours. Highly organized and detail-oriented. Comfortable working independently and managing multiple tasks. Preferred Experience Experience with Buildium or similar property management software. Basic understanding of bookkeeping or accounting principles.

Role Overview assist-world is looking for a Virtual Assistant focused on Social Media Outreach. This remote position is based in the Philippines. The role centers on building and maintaining our presence across social platforms, with an emphasis on real engagement and audience growth. What You Will Do Manage and expand assist-world’s social media accounts on multiple platforms. Create and curate content that draws in new followers and keeps current audiences interested. Respond to comments and messages from followers in a timely, friendly manner. Monitor social media metrics and use those insights to refine outreach and engagement strategies.

Position: Virtual Assistant - Claims Disputes & Estimating SpecialistEmployment Type: Full-timeWorking Hours: 8:00 AM – 5:00 PM EDTWork Week: Monday – FridayCompensation: $6 - $7 per hour based on experienceAbout the RoleJoin our client's dynamic roofing company servicing Maryland and Virginia, USA, as a detail-oriented Virtual Assistant focused on managing insurance claim disputes and estimating processes. Your efforts will be essential in maximizing revenue by effectively handling claim disputes and ensuring supplement approvals from insurance carriers.Key ResponsibilitiesEstimating & Scope ReviewAnalyze insurance claim reports to identify justification for full roof replacements.Prepare and submit documentation to insurance adjusters.Supplements & Disputes ManagementDevelop comprehensive justifications, including photos and relevant documentation.Engage in negotiations with insurance adjusters to resolve disputes.Reopen denied claims when warranted.Effective Communication with CarriersContact insurance adjusters via calls and emails to confirm document receipt.Facilitate and expedite approvals.Escalate issues to supervisors and managers as needed.Maintain a sense of urgency until resolution is achieved.Documentation & CRM ManagementEnsure all claim notes are well-organized and up-to-date in CRM (e.g., JobNimbus).Track the status of claims: submitted, pending, approved, or denied.Ensure accessibility of all necessary documentation.Performance Metrics (KPIs)Rate of supplement approvals (% approved vs submitted).Average time for supplement approval.Revenue recovered per job from supplements.Number of claims under active management.