Client-Facing Internal Admin Assistant

Join the dynamic team at RemoteVA PH as an Internal Admin Assistant (Client-facing). This crucial role focuses on building and nurturing excellent relationships with our clients while ensuring the internal administrative functions are efficient and effective. The ideal candidate will have outstanding communication abilities and a knack for client interaction…

Join RemoteVA PH as a passionate and proactive Client-Facing Internal Administrator. In this crucial role, you will be the backbone of our client relations, ensuring seamless administrative processes while fostering strong client connections. Your exceptional communication skills will shine as you engage with clients through telephone, email, and video conferencing.Core Responsibilities: Act as the primary liaison for designated clients, responding to inquiries and delivering exceptional support. Oversee client onboarding, ensuring all documentation is completed efficiently. Maintain and update client records for accurate and timely information sharing. Organize and schedule client meetings, follow-ups, and events. Gather insights and feedback from clients to inform internal teams and improve service delivery. Contribute to the development and implementation of streamlined administrative processes for effective client communication. Assist with various administrative tasks such as data entry, reporting, and documentation. Required Qualifications:Minimum of 2 years experience in administrative support or client-facing roles.Exceptional English communication skills, both written and spoken, with an emphasis on customer service.Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and experienced with CRM tools.Strong organizational abilities and adept at managing multiple priorities.Attention to detail with a proactive problem-solving mindset.Ability to work independently and collaboratively in a remote environment.Preferred Qualifications:Experience in virtual client communication.Proficient in analyzing client feedback to pinpoint improvement areas.Familiarity with project management tools.Native-like English accent.Why Choose RemoteVA PH?At RemoteVA PH, we prioritize talent, professionalism, and personal growth. Our mission is to connect skilled professionals with reputable clients, fostering long-term career development in a supportive remote environment.– Enjoy stable income in USD, with performance-based rate increases.– Experience the freedom of a 100% remote setup — no commuting, no traffic stress.

OverviewJoin our dynamic team at remote-va as a Client-Facing Supervisor Assistant. In this crucial role, you will be the primary point of contact between our organization and valued clients. Your key responsibilities will include facilitating effective communication, managing client expectations, resolving issues, and fostering strong, enduring relationships. We seek a confident, organized individual with exceptional skills in client interaction, professionalism, and care.Key ResponsibilitiesServe as the main liaison between clients and internal teams.Handle daily client communications, ensuring inquiries and concerns are addressed in a timely manner.Acquire in-depth knowledge of client needs, objectives, and expectations.Oversee and monitor client-related projects and activities to guarantee high-quality results.Conduct regular check-ins, status updates, and performance assessments with clients.Recognize opportunities to enhance the client experience and escalate issues as necessary.Assist internal teams by relaying client feedback and aligning operations with client goals.Create reports, summaries, and presentations regarding client status and performance.Ensure client satisfaction and retention through outstanding service and relationship management.

The Lead Senior Accountant will play a pivotal role in preparing and maintaining comprehensive accounting workbooks along with close schedules. This position demands a keen ability to analyze existing data swiftly, apply sound judgment, and produce work that is meticulously organized for review and auditing purposes. You will report directly to the Assistant Manager.Key Responsibilities:Prepare, update, and maintain accounting workbooks and schedules related to the closing process.Manage balance sheet reconciliations and ensure all supporting documentation is accurate.Consistently apply GAAP and accrual accounting principles.Proactively resolve complex reconciling items prior to the review process.Ensure workpapers are complete, accurate, and well-supported by appropriate documentation.

HelloFresh is looking for a Customer Care Specialist to join the Client-Facing Operations team in Manila. This role acts as the first point of contact for customers and represents the HelloFresh brand in every conversation. Key responsibilities Handle customer inquiries through various communication channels Resolve issues and answer questions with care and accuracy Support a positive experience for each customer Location This position is based in Manila, Philippines.

Seeking candidates based in the PhilippinesPosition Overview: We are in search of a detail-oriented and proactive Operations & Client Care Administrator who will play a crucial role in supporting our client's daily operations. This position includes responsibilities across compliance, rostering, payroll preparation, and client communication.This role demands a strong sense of ownership, effective follow-through, and the ability to communicate professionally with families, support coordinators, and support workers.You will monitor, enforce, and uphold operational and documentation standards to meet regulatory and organizational requirements.About Us: Hunt St specializes in connecting Australian businesses with exceptional remote talent from the Philippines. As part of our team, you will work directly with clients as an independent contractor—we are not an outsourcing agency. All positions are 100% remote, allowing you to work from the comfort of your home.Who You Will Work With: Our client is a dedicated healthcare and support services provider committed to helping individuals with daily living and community involvement. They offer personalized care solutions such as in-home support, accommodation assistance, and lifestyle services, focusing on enhancing independence, well-being, and quality of life through tailored, client-centered care.Key Responsibilities:Act as the primary contact for clients, managing inquiries with professionalism and care.Oversee the client onboarding process, including documentation and system setup.Maintain and update client records within the CRM system.Support administrative and compliance processes in line with industry standards.Handle sensitive client situations with empathy and discretion.Assist with light bookkeeping tasks, including data entry, invoicing support, and basic reconciliations.Ensure compliance and documentation control for both client and staff files.Monitor daily shift compliance within the CRM (clock-ins, clock-outs, and shift notes).Provide rostering and payroll support.Submit weekly operational updates.Maintain organized and accurate digital records.Identify and escalate operational risks promptly.

The Client Relations Specialist plays a vital role in supporting the Director by managing various administrative tasks. Key responsibilities include organizing the Director's calendar, facilitating communications, conducting thorough research, and assisting with initiatives aimed at enhancing client relations. The ideal candidate will exhibit exceptional organizational skills, strong communication abilities, effective task prioritization, and a proactive mindset for problem-solving. This position also involves collaboration with internal teams and external vendors to ensure seamless operations and elevate client satisfaction.

Join FGC+ as a Client-Facing Staff Accountant/Bookkeeper, where you will play a pivotal role in enhancing our financial operations. In this fully remote position, you will manage accounts payable and receivable, reconcile bank and credit card statements, and process invoices and employee expenses.Your responsibilities will include preparing comprehensive financial reports, assisting with budgeting and forecasting, and ensuring compliance with accounting standards and tax regulations. Collaborate with internal teams, project managers, and vendors to address financial inquiries and identify process improvements, directly contributing to the company's financial success and growth.

As a Client Enablement Specialist at Crewbloom, you will play a pivotal role in ensuring an exceptional client journey by executing operational tasks with precision and administrative excellence. This role focuses on managing the various administrative and operational facets of the client lifecycle, guaranteeing that workflows, documentation, reporting, and internal coordination are executed accurately and punctually.This position is execution-oriented rather than strategic account management. We are looking for an individual who excels in structured environments, pays keen attention to detail, and follows through on tasks diligently. You will ensure that our internal systems remain accurate, deadlines are adhered to, and that no task is overlooked.Key ResponsibilitiesKeep the CRM and internal systems updated with complete and precise records.Compose and dispatch routine client communications professionally and clearly.Oversee contractor attendance and ensure all documentation is in order.Maintain organized, audit-ready client files.Monitor task completion and provide weekly progress updates.Collaborate with Talent, Strategy & Growth, and People Operations teams to ensure timely deliverables.Proactively follow up internally to avert delays and bottlenecks.Escalate potential risks or issues to the appropriate stakeholders early.Ensure compliance with Standard Operating Procedures (SOPs).Identify workflow inefficiencies and assist in documenting process improvements.

Role OverviewAssist-World, a dynamic medical practice located in Honolulu, Hawaii, is seeking a dedicated full-time Healthcare Client Support and Administrative Assistant. This position is crucial for replacing and supporting essential functions previously managed by an in-house W-2 employee.This role is primarily client-facing, emphasizing phone and email communication, scheduling support, and overall administrative coordination. The ideal candidate will possess prior experience in a healthcare environment, demonstrate a solid understanding of HIPAA compliance, and exhibit a professional and empathetic demeanor while interacting with patients and addressing insurance-related inquiries.Key ResponsibilitiesClient & Patient Support● Professionally manage inbound phone calls and address client inquiries● Respond to emails and follow up on patient requests or questions● Provide clear, calm, and friendly communication with patients● Act as the primary point of contact during business hours (Monday to Friday)Administrative Support● Assist with scheduling and appointment coordination● Update and maintain patient information as required● Support healthcare providers with administrative follow-ups as necessary● Ensure accurate record-keeping and documentation in alignment with practice standardsHealthcare Systems & Tools● Utilize the practice’s Electronic Medical Record (EMR) system for essential tasks● Manage inbound and outbound calls using the phone system● Employ Google Workspace for emails, calendars, and internal communications● Adhere to all internal workflows and compliance guidelines

Join CrewBloom as a Salesforce Administrator and transform our clients' CRM systems into powerful revenue-generating engines. In this pivotal role, you will design and implement automation processes, safeguard data integrity, and empower our Sales and Marketing teams with the clean, integrated tech stack necessary for rapid scaling.This hands-on position is crucial for establishing dependable and scalable revenue systems that drive our clients' growth and service excellence.Key ResponsibilitiesOversee Salesforce administration and optimization to streamline Sales, Marketing, and RevOps workflows.Design and maintain advanced Flows for intelligent lead routing, automated lifecycle management, and data-driven triggers.Execute sophisticated data operations, including deduplication, normalization, and enrichment.Maintain the technical architecture of the CRM, including record types, page layouts, validation rules, and detailed permission settings.Create high-quality dashboards to monitor pipeline health, marketing attribution, and team performance metrics.Integrate Salesforce seamlessly with a comprehensive suite of sales enablement and marketing automation tools.Manage an innovative stack (including ZoomInfo, Clay, D&B) and support AI-driven solutions for efficient prospecting and execution.Collaborate with our consulting teams to implement impactful, client-facing Salesforce solutions.

Our Story: At Short Story, we are an award-winning, technology-driven retailer committed to empowering petite women who stand 5'4" and under. Our mission is to craft a seamless shopping journey, allowing millions of petite women to dress with effortless confidence.As a rapidly expanding startup, we are transforming the retail landscape through a data-driven learning system that utilizes customer feedback to design tailored products. Our innovative approach has garnered recognition from prestigious publications such as Forbes and Fortune, and we are supported by leading investors who share our vision of establishing the next great consumer brand.Our Values: We are dedicated to building a company with intention and purpose, where our culture thrives on data insights, a commitment to perfect fit, and the agility to prioritize what truly matters.Transform Lives: We prioritize our customers, crafting everything we create to instill confidence.Demand Excellence: We deliver our best in fit and finish, paying meticulous attention to details that others might overlook.Embrace Challenges: We view obstacles as opportunities to innovate and create better solutions.Think Differently: We find joy in uncovering unique solutions that others may not see.We are seeking enthusiastic Customer Support Associates to join our Client Experience team. Our ideal candidates are passionate about startups, e-commerce, consumer brands, and emerging technologies, with a strong focus on doing right by people, clients, and the world.We are looking for proactive, empathetic team members who excel in problem-solving and are committed to delivering exceptional client experiences. Our goal is to find individuals who resonate with our values and can help maintain our high service standards.About the Role: As a vital member of the Client Experience team, you will play a crucial role in ensuring our clients enjoy a smooth and delightful experience.Your Responsibilities Will Include:- Providing CX Support: Addressing and managing client inquiries across multiple communication channels.- Handling Ad-Hoc Tasks: Performing ongoing clerical, administrative, and routine tasks to ensure daily client experience operations run seamlessly.- Engaging in Data Analytics: Monitoring performance metrics daily, weekly, and monthly, assisting in data collection, and elucidating the reasons behind trends.- Conducting User Interviews: Gathering valuable feedback to enhance our services and offerings.

Wing is on a mission to enhance the client experience through a dedicated Customer Success organization. We are seeking a Client Success Support Specialist who will play a vital role in supporting our Customer Success Managers (CSMs). This position involves managing administrative responsibilities, facilitating client communications, triaging support tickets, and ensuring seamless internal collaboration. By handling these essential tasks, the Client Success Support Specialist allows CSMs to concentrate on strategic account management while ensuring daily operations run smoothly and efficiently.

RainFocus develops software for in-person, virtual, and hybrid events, working with major companies such as Adobe, Cisco, IBM, Oracle, and VMware. The company values collaboration and ongoing improvement, encouraging employees to contribute ideas and support a culture of growth. Role overview The Client Care Analyst - International (Remote) serves as the first point of contact for RainFocus clients around the world. This position, based in Manila, handles technical questions and provides support to business clients using RainFocus event solutions. What you will do Respond to technical inquiries and troubleshoot issues for clients using RainFocus software Deliver professional support to business clients, ensuring concerns are addressed and clients feel valued Use effective communication and problem-solving skills to resolve client concerns promptly Work with internal teams to address client needs and keep customers informed throughout the process Location This is a remote role based in Manila.

Join RemoteVA PH, a premier virtual assistance agency dedicated to delivering exceptional administrative support to clients globally. Our expertise lies in optimizing business operations through dependable virtual assistance.We are in search of a meticulous Virtual Administrator who will be responsible for managing client communications and invoicing. The perfect candidate will possess a strong background in email management, invoice preparation, and be proficient in essential tools such as Outlook, CAD, and QuickBooks.Key Responsibilities: Professionally and promptly manage client email communications. Accurately create and dispatch invoices utilizing QuickBooks. Keep organized records of all communications and transactions. Work collaboratively with the team to ensure a seamless workflow.

Role OverviewAs the Client Onboarding Manager, you will play a crucial role in delivering a smooth and outstanding onboarding journey for our new clients. Your efforts will foster strong relationships from the very first interaction, laying the groundwork for their long-term success. In this position, you will guide clients and their teams through the initial engagement stages, ensuring they feel appreciated, understood, and confident in our offerings.Key Responsibilities:Oversee the complete onboarding process for new clients, ensuring all required documentation and procedures are executed accurately and efficiently.Establish and nurture strong relationships with clients, serving as their primary contact during the onboarding phase.Engage in client activities such as Business Discovery Tours, Client Conferences, and other client site visits.Identify and implement opportunities for enhancing the onboarding process, ensuring it remains smooth and efficient.Provide training and support to clients and team members, ensuring a thorough understanding of systems and processes.Gather and analyze client feedback to pinpoint areas for improvement and ensure satisfaction.Conduct Partnering for Performance sessions with both clients and team members to address any initial challenges during onboarding.Create a positive and engaging work atmosphere for team members, ensuring our core values are upheld and fundamentals are regularly observed.Lead and support newly onboarded frontline team members.

Join RemoteVA as an Architectural Administrator and make a significant impact by supporting the dynamic operations of an architectural planning office remotely. In this vital role, you will facilitate administrative communications, liaise with clients, and oversee invoices and project schedules efficiently.The successful candidate will be organized, detail-oriented, and possess outstanding communication skills, with the ability to thrive in a fast-paced, remote work environment.Key Responsibilities:Promptly manage and respond to client emails using Outlook in a professional manner.Prepare and issue invoices through QuickBooks.Coordinate with architects and team members regarding project schedules, deadlines, and necessary follow-ups.Organize and maintain digital files, including CAD drawings and relevant documentation.Update and track project timelines utilizing Monday.com.Assist with general administrative and office-related tasks as needed.

Join Angkas as an ERT Administrator, where you will play a pivotal role in managing our emergency response team’s operational efficiency. In this position, you will be responsible for maintaining records, coordinating between departments, and ensuring all safety protocols are followed to enhance our service delivery.

Join our dynamic team as an HR & Payroll Administrator where you will play a crucial role in managing our payroll processes and supporting HR functions in a fully remote environment. Your expertise will ensure our employees are compensated accurately and timely while maintaining compliance with local regulations.

Job Title: Client Relations SupervisorOverview: Join our dynamic team at Remote VA as a Client Relations Supervisor! We are on the lookout for a proactive and skilled individual who will serve as the crucial link between our valued clients and dedicated virtual assistants. Your primary responsibility will be to foster strong relationships with clients, address and resolve issues, mediate conflicts, and ensure seamless operations within our team. The ideal candidate will possess experience in client communication, adept problem-solving abilities, and strong team coordination skills. Familiarity with payroll management is advantageous, but we provide comprehensive training to help you succeed in this role.Key Responsibilities: Act as the main point of contact for clients, addressing their concerns and nurturing positive relationships. Facilitate communication between clients and virtual assistants, resolving conflicts and aligning expectations. Monitor client satisfaction levels and proactively recommend enhancements to service delivery. Collaborate effectively with internal teams to ensure client requests are handled efficiently. Keep meticulous records of client communications, feedback, and resolutions.