Bilingual Medical Virtual Assistant (Creole & English) - Remote

Join QuickTeam, a leading remote staffing company, dedicated to connecting skilled virtual professionals with thriving healthcare organizations across the United States. Our mission is to enhance the operational efficiency of medical practices by providing exceptional Virtual Assistants who play a crucial role in improving patient experiences.We are seeking …

Join QuickTeam, a dynamic company dedicated to providing virtual employees that empower businesses to enhance productivity and growth.As a part of our team, you’ll have the opportunity to make a significant impact while enjoying the benefits of remote work. We’re excited to welcome you to the QuickTeam family!We are currently looking for a full-time Medical Virtual Assistant who is fluent in both Spanish and English. In this vital role, you will provide essential administrative support to a medical practice in the United States, assisting both doctors and patients with their needs.

As a Medical Virtual Assistant, you will play a vital role in supporting healthcare professionals and insurance companies, ensuring the highest standards of patient care and provider efficiency. Your contributions will help streamline operations and enhance the overall healthcare experience.Key Responsibilities: Handle incoming and outgoing calls for patient inquiries, appointment scheduling, and data verification with healthcare providers and insurance companies. Demonstrate exceptional phone etiquette and professionalism. Gather patient medical histories by navigating various Electronic Medical Records (EMR) systems, including Cerner, Epic, AthenaNet/AthenaHealth, and NextGen. Verify health insurance coverage and eligibility for patients. Provide essential administrative support through data entry, appointment scheduling, email management, record keeping, and time management. Support health promotion initiatives, explain care plans, facilitate patient admissions, and assist with new patient intakes and front-desk triage. Act as a primary liaison between patients and medical professionals, fostering strong professional relationships. Ensure compliance with HIPAA regulations in all interactions and documentation.

Join Our Team as a Medical Virtual Assistant!We are looking for a dedicated and empathetic Medical Virtual Assistant to provide exceptional support to our gastroenterology clinic, specializing in colonoscopies and diagnostic procedures. In this crucial role, you will manage patient communications, coordinate documentation, and aid in clinical workflows through our EHR system, collaborating closely with patients, hospitals, pharmacies, and diagnostic centers.The ideal candidate is detail-oriented, reliable, and possesses strong communication skills. You must be adaptable to changes in workflow and comfortable using technology, including an iPhone for our AllWorx phone system.

Medical Virtual Assistant / Intake CoordinatorJob Type: Full-time / Part-time Location: RemoteJob Overview:As a Medical Virtual Assistant / Intake Coordinator, you will play an essential role in enhancing patient care through effective intake processes and robust administrative support. Your responsibilities will include managing patient information, scheduling appointments, and facilitating communication in a dynamic healthcare environment.Key Responsibilities:Patient Intake Management: Accurately collect and confirm patient demographic and insurance details.Appointment Scheduling: Efficiently coordinate and schedule appointments with healthcare professionals.Medical Record Handling: Ensure meticulous data entry and management of patient records in Electronic Health Record (EHR) systems.Insurance Verification: Assist in confirming insurance coverage and eligibility for medical services.Patient Communication: Manage inbound and outbound calls, addressing inquiries with professionalism and empathy.Pre-Appointment Preparation: Compile necessary medical histories and documentation prior to consultations.Coordination with Healthcare Providers: Enhance communication between patients, providers, and insurance representatives.HIPAA Compliance: Uphold confidentiality and ensure compliance with healthcare privacy regulations.Administrative Support: Provide assistance with medical billing, claims processing, and other administrative tasks as required.

Join our dynamic team as a Medical Virtual Assistant specializing in the healthcare and sleep clinic sectors. This remote position offers you the opportunity to support healthcare professionals, manage patient communications, and streamline administrative tasks efficiently from your own home. If you have a passion for patient care and administrative excellence, we want to hear from you!

PLEASE NOTE: This position is exclusively available for candidates residing in the Philippines.QuickTeam specializes in connecting businesses with skilled virtual employees to enhance their productivity and support growth. Our offerings include virtual assistants, receptionists, and various support staff, enabling businesses to focus on their core functions while we manage their daily operational tasks.Joining our team means you will have the opportunity to make a meaningful impact, become an integral member of a dedicated team, and enjoy a supportive environment as part of the QuickTeam family. We would love to welcome you!This is a full-time position requiring 30 to 40 hours per week.Compensation: $5 per hour.As a Medical Virtual Assistant, you will provide essential administrative support to healthcare professionals in a remote setting. This role is ideal for individuals passionate about healthcare, with excellent communication skills and a solid understanding of Electronic Medical Record (EMR) systems.Key Responsibilities: Effectively manage patient records using your expertise with EMR systems. Update EMR systems with new patient data, medical histories, and treatment plans. Deliver outstanding customer service by promptly responding to patient inquiries via phone, email, or chat. Clearly explain our services to new patients to ensure they understand our processes and what to expect. Assist healthcare providers in scheduling appointments, managing calendars, and coordinating follow-up care. Work alongside medical billing teams to guarantee accurate coding and billing practices. Maintain patient confidentiality and adhere strictly to HIPAA regulations when handling sensitive medical information. Collaborate closely with team members to ensure efficient communication and coordination.

Winning Assistants supports clients throughout the insurance claims process, with an emphasis on clear communication and attentive service. The company specializes in restoration services, aiming to make home recovery as smooth as possible. The Customer Care Department is expanding and seeks virtual assistants who pay close attention to detail and take a proactive approach. Role overview The Medical Virtual Assistant - Customer Care Insurance Administrator handles insurance-related tasks and monitors client progress using the company’s CRM. This role serves as a main point of contact between insurance companies and internal teams, helping claims advance and ensuring documentation remains current. Key responsibilities Contact insurance companies and claim adjusters to request updates on claim status, paperwork, and settlements. Gather and organize key documents, including adjuster summaries, scope of loss reports, settlement statements, and payment confirmations. Follow up on submitted estimates and invoices to confirm receipt and processing for payment. Update CRM records with all communications, documents, and changes in status. Move clients through workflow stages as jobs progress. Share updates and flag concerns with internal team members when necessary. Keep digital job files organized and audit-ready. Position details Position type: Full-time Work hours: 8:00 AM – 5:00 PM (Mountain Daylight Time) Work days: Monday to Friday Location: Remote, Philippines Salary: $5 - $6 per hour, depending on experience Job code: KD-AHLA

About the RoleWe are looking for a dedicated and detail-oriented Medical Virtual Assistant to join our Sleep Medicine practice. The successful candidate will possess excellent communication abilities, a clinical background (Registered Nurse preferred), and demonstrated experience in patient scheduling, intake, and administrative tasks within a healthcare environment.This position demands a high level of professionalism, meticulous attention to detail, and the capacity to juggle multiple responsibilities while ensuring a top-notch patient experience.Key ResponsibilitiesAppointment ManagementContact patients to confirm appointments and clarify visit requirements.Verify copays prior to appointments.Ensure all prior sleep studies and office notes are collected before the visit.Manage scheduling, rescheduling, and cancellations of appointments as necessary.Patient Registration & IntakeEngage and onboard new patients; gather demographic and insurance information.Accurately input data into CareCloud.Confirm patient eligibility and insurance benefits (including direct insurer communications when necessary).Check requirements for prior authorizations.Conduct brief intake assessments regarding patient symptoms or sleep history.Link previous sleep study records to AirView.Coordinate with DME suppliers as required.Front Desk / Reception SupportHandle inbound patient inquiries and provide assistance.Contact facilities and provider offices to request records or follow up on referrals.Engage with insurance hotlines to obtain coverage information or support.Medical Records ManagementSend updates and orders for referrals.Securely fax and email patient records.Upload sleep studies and other clinical documentation into EMR.Communicate messages and documents through CareCloud.Ensure accurate and confidential maintenance of patient records.Practice Support & Administrative TasksComplete daily tasks and respond to inbox requests.Participate in practice meetings and collaborate with the clinical team.Assist with various administrative needs associated with patient care.

As a Remote Virtual Medical Manager, you will lead and inspire a team of virtual assistants, ensuring their performance aligns seamlessly with client expectations.Key Responsibilities:Overseeing daily operations and strategic planning for Medical Client-VA partnerships to meet client-set objectives.Collaborating with clients to develop actionable task lists aimed at enhancing productivity and profitability.Assisting clients in scaling their businesses using the diverse services offered by Global Medical.Managing Medical Client-VA relationships effectively.Addressing client needs and concerns with proactive problem-solving, identifying growth opportunities, and navigating high-level negotiations.

Join our dynamic team at Global Medical Virtual Assistants as a Medical Virtual Assistant. In this role, you will collaborate closely with healthcare providers and insurance companies to optimize patient care and ensure the seamless functioning of medical operations.Key Responsibilities:Handle inbound and outbound communications with patients, healthcare providers, and insurance companies regarding appointments and inquiries.Exhibit exceptional phone etiquette to foster positive interactions.Collect and verify patient medical histories through various Electronic Medical Records (EMR) systems including Cerner, Epic, AthenaNet/AthenaHealth, and NextGen.Confirm healthcare insurance coverage and eligibility for patients.Provide comprehensive administrative support, including data entry, appointment scheduling, email management, record management, and timekeeping.Assist with health promotion, care plan explanations, patient admissions, and front-desk triage.Serve as a primary liaison between patients and medical professionals, building strong relationships.Maintain compliance with HIPAA regulations to protect patient privacy.

Job Title: Clinical Medical Virtual Assistant (Athena EHR) – RN/RPhJob Code: AM-RPosition Type: Full-TimeWork Schedule: 8:00 AM – 5:00 PM or 9:00 AM – 6:00 PM Eastern Daylight Time (flexible based on client preference)Work Days: Monday to FridaySalary: $6–$7 per hour (based on experience)Job Summary & Client OverviewJoin our team as a Clinical Medical Virtual Assistant (Athena EHR) for a leading U.S.-based healthcare provider committed to delivering exceptional patient-centered care through innovative technology and efficient systems. This position offers licensed healthcare professionals (Registered Nurses, Pharmacists, or similar) the opportunity to leverage their clinical expertise in a remote, non-bedside environment, collaborating with a U.S. medical practice.In this pivotal role, you will enhance patient care by managing clinical communications, coordinating care, and ensuring timely follow-ups regarding lab results, imaging, and prescriptions. Your focus will be on clinical inbox management, prior authorizations, and care coordination using the Athena EHR system.ResponsibilitiesOversee the clinical inbox within Athena EHR, including patient messages, test results, provider communications, and prescription refill requests.Efficiently process prior authorizations and benefit verifications.Follow up on lab and imaging results to ensure completion and documentation accuracy.Organize and manage incoming faxes, ensuring proper alignment with patient charts.Conduct outbound calls to patients for follow-ups and updates as necessary.Maintain accurate and timely documentation in the EHR system.Complete all clinical tasks promptly to support provider workflows and enhance patient care.RequirementsMust be a licensed healthcare professional (RN, Pharmacist, or similar).Prior experience as a Medical Virtual Assistant supporting a U.S.-based practice is required.HIPAA Certification is mandatory.Hands-on experience with Athena EHR is essential.Strong knowledge of U.S. healthcare systems and workflows.Excellent English communication skills, both written and verbal.High attention to detail with the ability to manage multiple clinical tasks effectively.Experience with RingCentral or similar VoIP systems.Familiarity with insurance portals and payer requirements.Desired Experience:Managing clinical inboxes or messages.Handling prior authorizations and benefit verifications.Conducting lab and imaging follow-ups.Key Performance Indicators (KPIs)To be defined based on performance metrics.

Join Our Innovative Team as a Healthcare Virtual Assistant!At Wing, we are on a mission to revolutionize the workplace for companies around the globe. We are dedicated to being the go-to solution for businesses looking to build top-tier teams and streamline their operations. We are eagerly seeking a talented Healthcare Virtual Assistant to join our team immediately!Key Responsibilities:1. Document the intake of new patients and referrals.2. Oversee appointment scheduling, cancellations, and rescheduling for patients and healthcare providers.3. Accurately input patient data, medical records (CPT, ICD-10, HCPCS), and billing information into EMR/EHR systems.4. Assist in processing insurance claims, verifying patient insurance details, and addressing billing inquiries and documentation.5. Respond to patient inquiries, offering information and directing them to the appropriate healthcare professional.6. Aid in analyzing healthcare data, preparing reports, and maintaining comprehensive records.7. Ensure compliance with HIPAA and privacy regulations while maintaining patient confidentiality.8. Coordinate the distribution of medical records to various departments and healthcare professionals as directed by the Managing Physician.9. Perform ad hoc tasks as needed.

Please whitelist the domains "lever.co" and "hire.lever.co" with your email provider to ensure you receive our communications.Disclaimer: This job description outlines a general overview for the position of Healthcare Virtual Assistant. Specific tasks and tools will be communicated in detail during the final interview stage. Make sure to apply for the position that aligns with your qualifications and location. We prioritize applicants who demonstrate a capability to excel in this role!Healthcare Virtual Assistant (Remote)At Wing, we are on an exhilarating journey to reshape the future of work for businesses around the globe! Our goal is to become the go-to resource for companies seeking to assemble remarkable teams and streamline their operations.We are eager to welcome a Healthcare Virtual Assistant to join our team immediately!Key Responsibilities:1. Document the intake of new patients and referrals.2. Manage appointment scheduling, cancellations, and rescheduling for patients and healthcare providers.3. Enter patient data, medical records (CPT, ICD-10, HCPCS), and billing information into EMR/EHR systems.4. Assist with the processing of insurance claims, verify patient insurance details, and manage billing inquiries and documentation.5. Respond to incoming patient questions, providing information and directing them to the appropriate healthcare professional.6. Aid in analyzing healthcare data, generating reports, and maintaining records.7. Ensure adherence to HIPAA regulations, privacy laws, and the protection of patient confidentiality.8. Coordinate the transfer of medical records to various departments and healthcare professionals as instructed by the Managing Physician.9. Perform ad hoc tasks as needed.Qualifications:• Bachelor's degree in a medical or pharmaceutical field.• Minimum of 1 year of experience as a Medical Virtual Assistant.• Exceptional English communication skills, both written and verbal (C1 level or higher).• Strong understanding of medical terminology and practices.• Proficient in EHR/EMR systems and capable of resolving common technical issues.• Knowledge of healthcare privacy regulations.• Excellent interpersonal skills.• Strong organizational and time management abilities with meticulous attention to detail.• Tech-savvy and familiar with contemporary technologies, including desktop sharing, cloud services, and VoIP.• Willingness to work during graveyard shifts.

The Remote Legal Virtual Assistant role offers an exciting opportunity for a meticulous and organized professional with experience in legal support or administration. In this position, you will play a crucial role in assisting legal practitioners by managing a variety of administrative tasks essential for the efficient functioning of a legal practice.Key Responsibilities: Document Management: Prepare, review, and organize legal documents, including contracts, briefs, and case files. Research: Conduct thorough legal research and compile relevant information to aid attorneys in case preparations. Client Coordination: Facilitate client communications, schedule consultations, and support the client intake process. Administrative Support: Assist in managing the attorney’s calendar, handling email correspondence, and responding to inquiries. Your exceptional attention to detail and strong organizational skills will be vital in helping our clients maintain a smoothly running legal practice.

Location: RemoteJob Type: Full-time (9:00 AM - 5:00 PM EST)Job Description:Join our dynamic team as a bilingual Property Management Assistant and play a vital role in supporting our tenants and managing property inquiries. We are looking for an organized, detail-oriented individual fluent in both English and Spanish. Your responsibilities will include assisting with tenant support, facilitating rent collections, and addressing customer concerns. If you are proactive, reliable, and passionate about delivering exceptional service, we want to hear from you!Key Responsibilities: Tenant Support: Deliver outstanding customer service to tenants through various communication channels (phone, email, chat) in both English and Spanish. Assist tenants with inquiries or concerns related to their leases or properties. Act as the primary point of contact for tenant issues and ensure timely resolution. Rent Collections: Support the rent collection process, ensuring accurate and timely payment processing. Follow up with tenants regarding overdue payments and keep detailed records of payment history. Utilize Rent Manager and QuickBooks for managing and tracking payments. Customer Support: Provide professional and responsive customer support to both tenants and landlords. Address queries related to properties and assist in resolving maintenance or administrative issues.

Join our dynamic team at scale-virtually as a General Virtual Assistant (Operations & Execution Support). This is an exciting fully remote opportunity for talented Virtual Professionals based in the Philippines, operating during US hours.To stand out, please include an introductory video with your application. Your comfort with video communication is essential in this remote role.Role OverviewAs a General Virtual Assistant (GVA), you will play a crucial role in executing operational tasks efficiently and accurately, taking full ownership of your responsibilities.This position requires a proactive mindset; you should be able to interpret unclear instructions, seek clarification as needed, and complete tasks without needing constant oversight.Your key responsibilities will include:Managing daily operational tasks across various functionsFacilitating coordination among team members, tools, and systemsFollowing and improving upon provided instructions, identifying and addressing gaps proactivelyMaintaining workflows without remindersOwning task completion and driving resultsThis role is not suited for individuals who expect detailed step-by-step guidance or require frequent follow-ups to stay on track.Key Responsibilities1. Task ExecutionPromptly execute tasks received from leadershipTranslate vague instructions into actionable stepsLimit clarifying questions to only what is necessary2. Calendar ManagementOversee scheduling for multiple stakeholders across different time zonesAnticipate and resolve scheduling conflicts proactivelyConfirm and follow up on appointments without being prompted3. Administrative TasksPerform routine administrative duties including documentation, updates, tracking, and reportingKeep systems updated in real-time, avoiding end-of-day backlogsIdentify and rectify missing tasks independently4. CommunicationEnsure timely follow-ups with stakeholders until tasks are completedAvoid task delays due to inactionEscalate issues only when absolutely necessary5. Tool ManagementUtilize various tools (CRM, spreadsheets, project management systems) with precisionMaintain organized and accurate dataSpot and resolve inconsistencies in records and workflows6. Ownership of ExecutionFully own assigned tasks from initiation to completionDefine next steps independently when they are not providedEnsure nothing assigned remains incomplete

Join our dynamic team at RemoteVA Ph as a dedicated and detail-oriented E-commerce Virtual Assistant. This exciting full-time position allows you to work from home and engage with various e-commerce platforms and digital marketing tools. If you have a passion for e-commerce and are eager to contribute to our success, we want to hear from you!Key Responsibilities:- Create and manage engaging email campaigns utilizing Klaviyo.- Oversee and manage product reviews using YotPo.- Design and schedule simple social media posts to enhance our online presence.- Execute basic tasks on the Magento e-commerce platform.- Perform various administrative and virtual assistant duties as assigned.

Important: This position is exclusively for candidates located in the Philippines.At QuickTeam, we specialize in offering businesses a range of virtual employees to enhance productivity and support growth. Our services include virtual assistants, receptionists, and various support roles designed to help companies manage daily operations and focus on their core functions.We are committed to helping you find a role where you can truly make a difference, join a team for the long term, and become a valued member of the QuickTeam family. We are excited to welcome you!This is a full-time position, requiring 30 to 40 hours per week.Compensation: $5 - $7 per hour, based on experience and skill level.As a Medical Virtual Assistant, you will provide vital administrative support to healthcare professionals in a fully remote environment. This role is perfect for individuals passionate about healthcare, possessing excellent communication skills, and having a solid understanding of Electronic Medical Record (EMR) systems.Key Responsibilities:Leverage your knowledge of EMR systems to efficiently manage and maintain patient records.Regularly update EMR systems with new patient data, medical histories, and treatment plans.Deliver outstanding customer service by addressing patient inquiries via phone, email, or chat in a timely and professional manner.Clearly explain our services to new patients, ensuring they understand the functionalities of our systems and what to expect.Assist healthcare professionals with appointment scheduling, calendar management, and coordinating follow-up care.Work collaboratively with medical billing teams to ensure accurate coding and billing processes.Uphold strict patient confidentiality and comply with HIPAA regulations when handling sensitive medical information.Foster seamless communication and coordination within the team.

Attention: This opportunity is exclusively available to candidates located in the Philippines.At QuickTeam, we specialize in connecting businesses with dedicated virtual employees designed to enhance productivity and drive growth. Our skilled virtual assistants, receptionists, and support staff are here to manage everyday tasks, allowing businesses to focus on their core objectives.By joining our team, you’ll have the chance to make a significant impact within various organizations, foster long-term relationships, and become a valued member of the QuickTeam family. We can’t wait to welcome you!This is a full-time role requiring 30 to 40 hours per week.Compensation: $5 per hour.As a Medical Virtual Assistant, you will be crucial in offering outstanding administrative support to healthcare professionals in a fully remote environment. This position is ideal for individuals passionate about healthcare, possessing excellent communication skills, and knowledgeable about the Simple Practice EMR system.Key Responsibilities:Leverage your expertise with the Simple Practice EMR system to effectively manage and maintain patient records.Keep patient information, medical histories, and treatment plans up-to-date.Deliver exceptional customer service by promptly addressing patient inquiries via phone, email, or chat.Clearly articulate our services to new patients, ensuring they understand our systems and what to expect.Assist healthcare professionals with scheduling appointments and managing calendars for follow-up care.Collaborate with billing teams to ensure accurate coding and billing details.Uphold patient confidentiality and comply with HIPAA regulations regarding sensitive medical information.Work cohesively with the team to promote effective communication and coordination.Qualifications:Previous experience as a Medical Virtual Assistant or in a related role is highly preferred.Proficient in using the Simple Practice EMR system.Strong grasp of medical terminology and documentation practices.Outstanding verbal and written communication skills, capable of simplifying complex medical concepts for patients.Exceptional organizational skills and meticulous attention to detail for accurate record-keeping.Ability to multitask and prioritize effectively in a dynamic environment.Proven ability to deliver excellent customer service and maintain professional relationships.Self-motivated and able to work independently as well as collaboratively in a remote team.Familiarity with medical billing and coding is an asset.