Senior Billing & Collections Analyst

Join our dynamic Finance team as a Senior Billing & Collections Analyst. In this pivotal role, you will take ownership of the complete subscription billing process, including recurring invoicing, usage-based billing, and accounts receivable management for our SaaS business. Your primary goal will be to ensure billing accuracy and deliver an exceptional customer billing experience while collaborating closely with Sales, Customer Success, Revenue Operations, and Finance teams.Billing Operations & Invoice ManagementManage the entire customer billing process, including invoice generation, validation, and delivery in multiple currencies.Oversee monthly billing cycles for both subscription and usage-based invoicing.Facilitate the submission of invoices through customer AP portals to ensure timely and accurate distribution.Maintain billing schedules, contract updates, and customer information within NetSuite SuiteBilling.Address customer billing inquiries and efficiently resolve discrepancies or disputes.Collaborate with Sales and Customer Success on billing setups, modifications, renewals, and customer communications.Accounts Receivable & CollectionsMonitor accounts receivable aging and proactively manage collections activities.Conduct weekly reviews of accounts receivable aging to identify trends or risks.Utilize automated dunning processes and engage in direct outreach when necessary.Communicate with customers regarding overdue balances, remittances, and payment plans.Assist in month-end close activities related to accounts receivable and bad debt considerations.Analyze billing and collections data to uncover discrepancies or opportunities for process improvement.Reconciliation, Accuracy & ComplianceReconcile billing data among NetSuite, Salesforce, and internal systems.Validate usage data, billing logic, and usage-based charges.Ensure accuracy in customer, contract, and billing master data across systems.Provide documentation and support for internal audits and financial reporting requirements.Systems, Tools & Workflow OptimizationEngage extensively with NetSuite SuiteBilling and ARM, Salesforce, and Excel/Sheets.Support enhancements in quote-to-cash workflows and system integration processes.Take full responsibility for scheduled and off-cycle billing runs, including invoices for newly closed deals.

As a Senior Billing Analyst at Hireframe, you will play a pivotal role in overseeing and executing our billing processes. Your responsibilities will include generating accurate invoices, meticulously reviewing billing data, reconciling accounts, and preparing detailed reports.This position calls for a detail-oriented professional with a wealth of experience in billing operations and financial reporting. You will work collaboratively with various departments to ensure that our billing practices are not only accurate but also efficient.This is a fully remote position, allowing you to work from the comfort of your home during U.S. business hours.Key ResponsibilitiesData Management and Reporting:Maintain and regularly update billing systems.Prepare comprehensive billing reports and financial statements.Reconcile balance sheet accounts, including Accounts Receivable and bad debt.Billing Operations:Generate and review invoices to ensure precision and completeness.Reconcile billing data with financial records for consistency.Manage the entire billing cycle to guarantee timely and accurate invoicing.Address and resolve billing discrepancies and disputes in a prompt manner.Collections:Conduct weekly follow-ups with customers to ensure timely processing of invoices.Reconciliation and Audit:Reconcile billing accounts and address any discrepancies.Assist in audits related to billing and financial reporting.Collaboration and Communication:Collaborate closely with finance, revenue operations, sales, and customer service teams to ensure accurate billing and address any issues.Communicate effectively with clients to resolve billing inquiries and provide assistance.Process Improvement:Identify and implement enhancements to billing processes to improve efficiency and accuracy.

The Senior Billing Analyst will play a pivotal role in overseeing and executing the billing process, which includes generating invoices, reviewing billing data, reconciling accounts, and preparing comprehensive reports. This position demands a meticulous professional with substantial experience in billing operations and financial reporting. The Senior Billing Analyst will work collaboratively with various departments to ensure precise and efficient billing practices.This role is fully remote and will require working during U.S. business hours.Duties and Responsibilities:Billing Operations:Generate and review invoices to ensure accuracy and completeness.Reconcile billing data with financial records to ensure consistency.Oversee the billing cycle from start to finish, ensuring timely and accurate invoicing.Address and resolve billing discrepancies and disputes promptly.Data Management and Reporting:Maintain and update billing systems.Prepare regular billing reports and financial statements.Reconcile balance sheet related accounts, such as A/R and bad debt.Reconciliation and Audit:Reconcile billing accounts and resolve any discrepancies.Assist in audits related to billing and financial reporting.Process Improvement:Identify and implement enhancements to billing processes to improve efficiency and accuracy.Collaboration and Communication:Work closely with finance, revenue operations, sales, and customer service teams to ensure accurate billing and resolve any issues.Communicate effectively with clients to address billing inquiries and provide assistance.Collections:Follow up with customers weekly to ensure timely processing of invoices.

Join Informagroup PLC as an O2C Billing Analyst and be a crucial part of our dynamic finance team. In this role, you will manage the Order to Cash cycle, ensuring accuracy and efficiency in billing processes. You will work closely with cross-functional teams to optimize workflows and enhance customer satisfaction through timely and precise billing.

Join our dynamic team at SGS as a Billing Analyst, where you will play a crucial role in ensuring accurate billing processes and financial reporting. You will be responsible for analyzing billing data, resolving discrepancies, and collaborating with cross-functional teams to enhance our service delivery.

As a Credit and Collections Analyst at Vinmar International Ltd., you will play a pivotal role in managing and optimizing our credit and collections processes. Your expertise will help maintain the financial health of the organization while fostering strong relationships with our clients.

Join ALTEN México, a premier engineering and technological development firm, as an Accounts Receivable and Billing Analyst. Our team of over 350 professionals delivers specialized solutions across diverse sectors such as Automotive, Energy, Aerospace, Banking and Insurance, Telecommunications, Multimedia, and Rail. We provide a full spectrum of services including design, development, programming, implementation, and manufacturing, ensuring quality and autonomy in every project we undertake for our clients.ALTEN México is part of the ALTEN Group, a global leader in engineering and IT services, with a presence in over 30 countries across Europe, North America, Asia, Africa, and the Middle East. Employing more than 46,000 individuals, 88% of whom are engineers, we cover the entire development cycle and offer a wide array of services from original concept to product design, production systems, and implementation.

Join our innovative Collections team at Platacard as a Data Analyst, where you'll play a crucial role in enhancing collection performance through data-driven insights. In this dynamic position, your primary focus will be on research and data exploration, identifying new avenues to boost recovery rates, streamline customer communication, and enhance collection efficiency. You'll engage with extensive datasets, experiment with new analytical techniques, and collaborate closely with our collections, product, and data teams to transform insights into practical solutions.Key Challenges You Will Tackle:Conduct in-depth analytical research (R&D) to uncover opportunities for collection performance enhancement.Analyze customer, payment, and operational data to reveal valuable patterns and insights.Formulate hypotheses and validate them through comprehensive data analysis.Identify behavioral signals that can refine collection strategies.Execute detailed analyses to support both operational and strategic decision-making.Develop dashboards and analytical tools to track essential collection metrics.Collaborate closely with collections operations, product teams, and data analysts.Present findings and recommendations to stakeholders effectively.

With over 25 years of experience and millions of diners, OpenTable, a subsidiary of Booking Holdings, Inc. (NASDAQ: BKNG), stands as a premier leader in the restaurant industry. Our cutting-edge technology empowers restaurant partners to focus on their teams, guests, and overall profitability while enabling diners to discover and reserve the perfect dining experience for any occasion. At OpenTable, each employee contributes significantly to our mission and culture of hospitality, which revolves around caring for others. Join our global team, which encompasses a portfolio of metasearch brands, and make a tangible impact. We are currently looking for a meticulous and customer-oriented Billing Support Specialist to become part of our Customer Support team. This pivotal role is essential for maintaining billing accuracy, resolving customer inquiries, supporting revenue operations, and managing collections activities. It is an excellent opportunity for a driven professional eager to grow within a vibrant team while honing expertise in billing operations, collections, and customer account management. The ideal candidate will possess a strong financial background, outstanding customer service skills, and the ability to excel in a fast-paced, goal-oriented environment.

Join our dynamic Finance team at hireframe as a Billing Specialist. In this pivotal role, you will take charge of comprehensive subscription billing, manage recurring invoicing, implement usage-based billing strategies, and oversee accounts receivable for our SaaS operations. Your attention to detail will ensure billing accuracy and contribute to a top-notch customer billing experience. You will work closely with cross-functional teams, including Sales, Customer Success, Revenue Operations, and Finance, to streamline processes and enhance our billing operations.Key ResponsibilitiesBilling Operations & Invoice ManagementManage the complete billing cycle for customers, including generating, validating, and delivering invoices in multiple currencies.Oversee monthly billing cycles catering to subscription and usage-based invoices.Facilitate invoice submission through customer AP portals to ensure timely and precise distribution.Keep billing schedules, contract updates, and customer records updated in NetSuite SuiteBilling.Address customer billing inquiries and efficiently resolve any discrepancies or disputes.Collaborate with Sales and Customer Success teams to manage billing setups, amendments, renewals, and customer communications.Accounts Receivable & CollectionsMonitor accounts receivable aging and proactively engage in collections activities.Conduct weekly reviews of AR aging to identify trends and potential risks.Implement automated dunning processes and perform direct outreach as required.Communicate with customers regarding overdue balances, payment plans, and remittances.Assist with month-end closing activities related to accounts receivable and bad debt considerations.Analyze billing and collections data to pinpoint discrepancies or areas for process improvement.Reconciliation, Accuracy & ComplianceReconcile billing information across NetSuite, Salesforce, and internal systems.Validate usage data, billing logic, and charges related to usage-based billing.Ensure accuracy in customer, contract, and billing master data across various systems.Provide documentation and support for internal audits and financial reporting requirements.Systems, Tools & Workflow OptimizationUtilize NetSuite SuiteBilling and ARM, Salesforce, and Excel/Sheets extensively.Enhance workflows related to quote-to-cash processes and system integrations.Take charge of scheduled and off-cycle billing runs, including invoices for newly closed deals.

Join our dynamic team at Expeditors as a Billing Coordinator, where you'll play a crucial role in managing billing processes and ensuring accuracy in financial transactions. This is an exciting opportunity for individuals eager to begin their careers in the logistics and supply chain industry.

Join our dynamic team as a Collections Agent at Concord Servicing! We are looking for motivated individuals who are passionate about helping others manage their financial responsibilities. In this role, you will engage with clients to facilitate the collection of outstanding debts, ensuring a positive experience while adhering to company policies and regulations.

Join Banco Plata as we embark on an exciting journey of growth and innovation! Recently licensed as a bank, we are in a rapidly expanding phase, providing genuine opportunities for those eager to contribute to something significant.Be part of the financial revolution transforming Mexico! As a Collection Agent in Mexico City, you will offer tailored solutions to assist our clients in managing their credit.Turn your negotiation skills into impressive earnings!Main ResponsibilitiesRecover overdue accounts through friendly, empathetic, and effective communication.Ensure outstanding service levels and meet your individual targets.

Join our dynamic team at Platacard as a Tilda Collection Specialist. This role is pivotal for ensuring the smooth operation of our collection processes. As a part of our Collection Operations department, you will be responsible for managing collections effectively and enhancing our operational efficiency. If you're detail-oriented and passionate about optimizing collections, we want to hear from you!

As a Senior Business Analyst at Sunnydata, you will play a pivotal role in driving strategic initiatives and providing critical insights to propel our business forward. Your analytical skills will be put to the test as you work with cross-functional teams to identify opportunities for improvement and develop data-driven solutions that enhance operational efficiency.

Role overview Jobgether seeks a Billing & Operations Specialist to support a partner in Mexico. This role ensures financial accuracy and helps bridge the gap between service delivery and billing. The position is essential for maintaining clear financial operations in a service-focused setting. What you will do Handle the full billing cycle, preparing accurate and timely invoices. Work closely with field and operations teams to confirm that billed items reflect completed services. Manage financial reconciliation and reporting, keeping thorough records and supporting visibility into cash flow. Identify opportunities for process improvement and help implement changes to boost operational efficiency. Requirements Background in accounting, operations management, or systems coordination. Keen attention to detail and a methodical approach to following processes. Experience using QuickBooks and service management software. Ability to collaborate with both field and operations teams. Comfort working in a structured environment focused on ongoing improvement. Location This position is based in Mexico.

Join the dynamic team at FlexAuto as a Credit Collection Agent in Mexico City. We are experiencing rapid growth and are thrilled to expand our team.About UsFlexAuto is transforming the car leasing industry by offering flexible ownership options that cater to modern consumer needs. Our mission is to enhance the car leasing experience, paving the way for future mobility solutions across Mexico, Greece, Italy, Cyprus, and beyond.Our TeamWe seek passionate, ambitious individuals who are eager to embark on an exciting career journey. If you are ready to contribute to one of Europe’s most promising start-ups, we want you on our team!Position OverviewAs a Credit Collection Agent, you will play a crucial role in maintaining strong client relationships while ensuring FlexAuto’s profitability through effective debt recovery. This position demands excellent analytical, communication, and negotiation skills, as you will be engaging with clients to facilitate the recovery of outstanding payments.Key ResponsibilitiesCommunicate with clients through phone and email to address billing discrepancies and ensure the timely collection of overdue payments.Send reminders for payments, follow up on outstanding invoices, and negotiate payment arrangements while fostering a positive customer experience.Investigate discrepancies in client accounts and resolve billing issues to ensure accurate payment records.Create financial statements and reports detailing accounts receivable status and outstanding payments.Monitor overdue accounts and escalate issues to management when necessary.QualificationsDemonstrated experience as an Accounts Receivable Clerk or Call Center Agent.Strong understanding of credit collection practices, basic accounting principles, and collection regulations.Proficient in negotiating payments and managing customer objections effectively.Excellent data entry skills with a strong affinity for numbers.Proficient in spreadsheet software.Fluent in English and skilled in MS Office; familiarity with ERP and CRM systems is advantageous.A high degree of accuracy and attention to detail is essential.BenefitsOpportunity to be part of one of the fastest-growing leasing companies in Europe and contribute to its exciting global expansion.A vibrant work environment that emphasizes respect, fairness, and team collaboration.

Join our dynamic finance team at SiteMinder as a Senior Accounting Analyst. In this pivotal role, you will leverage your expertise to manage complex accounting tasks, ensuring compliance and accuracy in all financial reporting. Collaborate with cross-functional teams to enhance financial processes and drive strategic initiatives. Your analytical skills will play a key role in identifying trends and opportunities for improvement in our financial operations.

Join Earnin as a Senior HRIS Analyst, where you will play a pivotal role in optimizing our Human Resources Information System (HRIS) to enhance our HR operations. You will collaborate with cross-functional teams to implement and maintain HR systems, ensuring data integrity and compliance with regulations. Your expertise will help drive data-driven decision-making and improve employee experiences.

Join Our Team as a Mapping Data Collection DriverAre you a dependable and safety-conscious driver looking for an exciting opportunity? Terry Soot Management Group (TSMG) is actively seeking professional drivers to join our innovative data collection project. Since our inception in 2017, we've been committed to gathering essential field data where automation falls short. Our dedicated teams are equipped with specialized vehicles and mapping technology, collecting high-quality street-level data to empower informed decision-making.Role OverviewAs a Mapping Data Collection Driver, you will operate client-provided vehicles outfitted with advanced mapping equipment. Your mission will be to gather critical data across designated zones, ensuring precision and quality in every task. This position requires strong driving skills, technical aptitude, and a proactive approach to independently manage responsibilities while collaborating closely with field coordinators.Please note: This role involves travel and may require extended assignments away from home, often based in hotels.