Finance & People Operations Lead

Job Type: Full-Time RemoteTime Zone: US HoursRole OverviewThe Finance & People Operations Lead is a vital role within our rapidly expanding, remote-first DTC brand, tasked with ensuring the integrity and compliance of our financial and personnel operations as we aim to scale from approximately $12M ARR to over $25M in the next 12-18 months.This position is responsible for the daily execution and maintenance of essential financial practices and people operations, which include maintaining clear financial visibility, disciplined cash management, compliant payroll and contractor oversight, as well as establishing robust internal controls. By creating reliable systems and processes while avoiding unnecessary bureaucracy, this role allows senior leadership to concentrate on growth while mitigating risks in a fast-paced environment.This is a hands-on role that demands a high level of integrity, combining financial precision with reliable people operations.Key ResponsibilitiesFinance Fundamentals & Month-End CloseOversee the full month-end closing process, including account reconciliations, journal entries, accruals, and prepaids.Prepare GAAP-compliant financial statements (P&L, balance sheet, cash flow).Provide timely and accurate financial insights to leadership with minimal revisions.Ensure clean books and audit-ready financials at all times.Payroll & Contractor ManagementHandle end-to-end payroll for U.S. employees and international contractors, inclusive of our LatAm team.Manage tax withholdings, benefits coordination, and year-end filings (W-2, 1099/NEC).Supervise contractor onboarding/offboarding processes to ensure compliance with applicable labor and tax laws.Guarantee that payroll and contractor payments are accurate, timely, and fully compliant.Forecasting & Budgeting SupportAssist with rolling forecasts, annual budgets, and scenario modeling.Compile inputs from demand, operations, and marketplace teams.Maintain accurate revenue and expense projections.Monitor and explain variances, proactively identifying risks to cash flow, margins, or runway.People Operations AdministrationManage people operations hygiene within HRIS and payroll systems (e.g., Rippling, Gusto, or equivalents).Ensure the accuracy of employee and contractor records.Oversee onboarding and offboarding workflows, time-off tracking, and performance review processes.Act as the primary contact for employee and contractor operational inquiries.Ensure adherence to remote work requirements, including considerations for international hiring.Compliance, Controls & Risk ManagementEstablish and uphold internal controls across expenses, payments, reconciliations, and approvals.Collaborate with external accountants and auditors on compliance and risk management.

Jobgether seeks an HR People Operations Specialist based in Mexico. This position plays a key role in supporting and improving the employee experience throughout the company. The focus lies in HR processes and employee engagement, with a strong commitment to fostering a positive workplace culture. Key responsibilities Support and refine HR processes to create a smooth employee journey Promote initiatives that strengthen the organizational culture Drive activities aimed at employee engagement Work closely with team members to help build a thriving work environment Requirements Proactive approach to solving problems and improving processes Background in people operations or HR Clear interest in employee engagement and workplace culture This role offers the chance to influence how people experience work at Jobgether. Candidates who bring a people-first mindset and a drive to make a difference will find this work meaningful.

About GliaGlia stands at the forefront of AI-driven customer service solutions, specifically tailored for banks and credit unions. Our innovative platform seamlessly integrates AI with human agents across all digital and voice interactions, utilizing our unique ChannelLess® Architecture. With our commitment to AI for All™, we empower organizations to enhance efficiency and customer experience by automating conversations and optimizing service operations.Valued at over $1 billion and recognized as a Deloitte Technology Fast 500™ company for five consecutive years, Glia serves more than 700 financial institutions while boasting an impressive industry-leading NPS of 72. Additionally, we are proud to be certified as a Great Place to Work, with 98% employee satisfaction.The RoleWe invite you to join our People Operations team as a People Systems Analyst. In this pivotal role, you will take the lead in providing essential support for system troubleshooting and the daily administration of our core HRIS, HiBob, focusing on our North American team. Collaborating closely with our People Systems Specialist, you will assist in system audits, configurations, and the continuous enhancement of our HR technology stack. Your contributions will extend beyond routine maintenance, as you will actively participate in cross-functional projects to ensure high data integrity that supports informed business decisions across the organization.What You'll DoSystem Support & Maintenance: Deliver daily technical support by managing the HRIS ticket queue and assisting North American users with routine system inquiries and troubleshooting.Design Support: Collaborate with the People Systems Specialist to audit current system configurations and document requirements for future scalability and improvements.Workflow Maintenance: Assist in configuring and monitoring Business Processes within HiBob to ensure HR workflows remain both efficient and accurate.Total Rewards & Project Support: Provide administrative assistance for key People cycles, including annual Compensation Reviews and Performance Management, through data preparation and system audits.Reporting & Data Requests: Create and update standard reports and dashboards to furnish leadership with precise and timely People data.System Testing & Quality: Execute end-to-end testing for system updates and biannual HiBob releases to ensure data integrity and compliance prior to go-live.Documentation: Keep end-user guides and training materials up to date to assist employees in navigating the systems effectively.

About Lab49Lab49 is a prestigious NYC-based consultancy renowned for designing tailored technology solutions in collaboration with the top financial institutions globally. Established in 2002, our mission is to infuse Silicon Valley's engineering excellence into Wall Street. Our portfolio includes a multitude of impactful projects across global investment banks and buyside firms, focusing on distributed systems, high-performance automation, enterprise UX, cloud solutions, and data-driven platforms.At Lab49, we pride ourselves on our collaborative approach, where engineers engage directly with clients to craft and implement production systems. By merging technology, design, and business acumen, we tackle real-world challenges with a commitment to quality, performance, and clarity.Role OverviewWe are currently seeking a skilled Tech Lead to oversee the comprehensive technical implementation of digital products for our esteemed clients within the finance sector. This leadership role involves mentoring engineers, collaborating with designers and product teams, and transforming interactive design concepts into scalable, production-ready applications. You will report directly to the Head of the Global Interactive Design Team.Your ResponsibilitiesAs a Tech Lead, you will be the driving force behind project direction and success. You will take ownership of the technical strategy and delivery of client projects while enhancing the productivity of your engineering team. This role is hands-on; you will design systems, write critical code, guide architectural choices, and ensure the team consistently delivers top-quality results, even in your absence.Collaboration is key, as you will work closely with client stakeholders, designers, product partners, and Lab49 leadership to ensure that our solutions are technically robust, aligned with business goals, and executed with excellence.This position offers a hybrid work model, requiring you to be in the office 1-3 days per week in central Mexico City (Insurgentes Sur).

Finance & Operations Manager — MexicoLocation: Mexico City, Mexico (on-site) Type: Full-time About OutpostAt Outpost, we are revolutionizing cross-border commerce with a robust infrastructure designed by seasoned professionals from top companies like Revolut, Adyen, Airwallex, and Wayflyer. Our dedicated local entities span across 58 jurisdictions, empowering enterprise merchants with access to local acquiring, diverse payment methods, and comprehensive tax compliance through a seamless integration. We simplify local complexities, allowing merchants to concentrate on their growth.As we expand our operations in Mexico, we are excited to invite a foundational team member for our Mexican entity. The RoleIn this pivotal position, you will be the local steward of Outpost's Mexican entity, ensuring compliance, financial health, and operational excellence. This hands-on role encompasses accounting, tax compliance, and daily operations management. Collaboration with our global operations and finance teams, as well as external advisors including local legal counsel, will be key to your success. Responsibilities Finance & Tax ComplianceLead all statutory accounting and financial reporting for the Mexican entity.Oversee tax filings and compliance obligations with the SAT, including IVA, IEPS, ISR, and monthly/annual declarations.Ensure accurate and timely CFDI issuance, adhering to SAT requirements.Manage relationships with local tax advisors and external auditors.Monitor SAT regulatory updates and assess their implications for Outpost and our merchants.Assist with transfer pricing documentation and intercompany compliance in collaboration with the global finance team. OperationsOversee merchant onboarding for Mexican transactions, coordinating with our global operations team.Manage local banking relationships and cash flow for the entity.Support commercial operations including contracts, vendor management, and regulatory correspondence.Act as the primary local liaison for regulators, auditors, and banking partners.Coordinate with PSP partners in Mexico on operational and compliance issues. Desired QualificationsLicensed Contador Público (CPA) with active professional credentials.Proven experience in finance, accounting, or operations management.Strong understanding of Mexican tax regulations and compliance requirements.Excellent communication and interpersonal skills.

Join NEORIS, a digital accelerator with 20 years of experience as a trusted partner for some of the world's largest companies. We are a multicultural team of over 4,000 professionals across 11 countries, fostering innovation and continuous learning to deliver high-value solutions for our clients.We are looking for a SAP S/4 HANA Lead Finance Consultant to lead a complex global migration to SAP S/4HANA.Main Responsibilities:As an experienced SAP Finance professional, you will be responsible for leading and coordinating the SAP Finance (FI) functional stream in a high-pressure environment, managing multidisciplinary and multifunctional teams, and ensuring alignment of end-to-end financial processes in a global landscape, including general ledger, accounts payable, accounts receivable, asset accounting, and integration with controlling.This role requires a blend of deep functional expertise in SAP Finance (ECC & S/4HANA) and solid technical knowledge of the SAP platform, enabling you to define and validate high-quality functional specifications, review and assess SAP Notes and simplification items, and collaborate effectively with ABAP, integration, and architecture teams to deliver S/4HANA solutions aligned with Clean Core principles, ensuring upgradability. Requirements:Hybrid work model (San Pedro Garza Garcia, NL)Advanced English (conversational)University degree in IT management or a related fieldExperience: Minimum of 10+ years in the SAP FI ecosystemProven track record: At least 2 large/global S/4HANA migrations throughout the complete lifecycle (Brownfield, Greenfield, or Selective Data Transition).Extensive experience in Manufacturing, specifically in the Construction Materials or Mining sectors (understanding heavy asset management and supply chain is essential).Technical literacy: Strong background in functional design and configuration of SAP FI.The Financial Lead must drive the transition of ECC-based financial processes to SAP S/4HANA Finance best practices, enforcing standardization, simplification, and real-time financial processing enabled by the Universal Journal (ACDOCA) across General Ledger, Accounts Payable, Accounts Receivable, Asset Accounting, and Bank Accounting.

The COE Lead – Operations Excellence plays a pivotal role in driving operational success within the Business Division (BD) at Bosch. This leadership position encompasses all facets of end-to-end operations for solutions including, but not limited to, DevOps/SRE, Operations Management, and Quality/Compliance Management. As a key member of the leadership team, you will serve as a vital link between team members and various Tribe and Alliance structures, such as ADU, COE, and LOT members, alongside upper management depending on the organizational framework.Your responsibilities will include leading a core team focused on specialized functions, as well as ensuring compliance with Bosch policies and procedures. You will collaborate with the Business Team to guide products, services, and solutions toward compliance with defined standards. If required to assume the role of Operations Manager, you will oversee all aspects of Operations Management.

Role OverviewWe are seeking a dedicated Experiential Marketing Operations Specialist to enhance our budgeting, invoicing, and payment processes within the Experiential Marketing team. This pivotal role will collaborate closely with Capital Studios, Events, Event Technology, Design, and various vendors and clients.Key Responsibilities:Assist in the ongoing management of invoices, budgets, and vendor relationships.Oversee systems for tracking budgetary data efficiently.Address both internal and external inquiries regarding expenses.Monitor Statements of Work (SOWs), contracts, and invoices for accuracy throughout the payment process.Document best practices in alignment with Global Finance policies, while adapting to new tools and partner payout rules.Keep track of partner payment policies for advisor reimbursement requests.Train team members on navigating new applications and propose enhancements based on their feedback.Fulfill additional responsibilities as assigned.

Join Lalamove as a Driver Operations Lead for Onboarding, where you will play a crucial role in enhancing our driver onboarding process. You will lead efforts to ensure a seamless and efficient onboarding experience for our drivers, contributing to our mission of connecting people and businesses through fast and reliable delivery services.

Role overview Whizz is looking for an Operations Lead to manage operational processes and help drive team performance. This position is fully remote but requires residency in Mexico. Daily communication in Russian is essential, as you will interact with colleagues and stakeholders who rely on this language. What you will do Supervise daily operations and manage workflows Spot opportunities to improve processes and boost efficiency Work closely with team members to keep projects on track and meet objectives Maintain clear, effective communication in Russian with both internal teams and external partners Requirements Background in operations management Fluent Russian language skills Comfort working independently in a remote environment Strong organizational and leadership abilities Location This is a remote role based in Mexico.

Join Stripe as a Fraud Operations Team Lead and play a pivotal role in safeguarding our customers from fraud while improving our operational processes. You will lead a dedicated team, fostering a culture of excellence and innovation in fraud prevention strategies.Your responsibilities will include developing and implementing effective fraud detection measures, analyzing data to identify trends, and collaborating with various departments to optimize our approach. As a leader, you will mentor team members, ensuring they are equipped with the skills needed to excel in their roles.

About Checkout.com Checkout.com helps major brands such as eBay, ASOS, Klarna, Uber Eats, and Sony process online payments smoothly. The company’s platform supports billions of digital transactions each year, focusing on simplicity and efficiency. Headquartered in London, Checkout.com operates from 19 offices across six continents. Employees work in a global setting that values innovation, strong performance, and ongoing growth. The company offers opportunities to develop a career in fintech alongside a diverse team. Role Overview The Compliance Operations team is looking for a Team Lead based in Mexico (home-based). This role involves guiding a team that handles sanctions screening and transaction monitoring for merchants. The Team Lead will mentor team members, help them grow, and ensure both compliance and operational standards are met. Main Responsibilities Guide and support the Compliance Operations team, encouraging strong performance and growth. Promote Checkout.com’s core values and help maintain a collaborative, positive workplace. Conduct performance reviews and set clear, measurable goals for team members. Review team metrics to support compliance and drive operational results. Location This position is remote, based in Mexico.

Join Banco Plata! We have recently obtained our banking license and are entering an exciting phase of accelerated growth, continuous innovation, and genuine opportunities for those eager to build something significant.Be part of the financial revolution transforming Mexico!What will you do as a Sales Lead?You will build, lead, and scale a high-performing telesales operation focused on customer acquisition, turning it into a key engine for growth and revenue through continuous optimization of the sales funnel, efficient team management, and data utilization to maximize key metrics such as conversion rates, productivity, and customer acquisition cost.Key Responsibilities:Team Performance Management:Lead the daily telesales operations focused on customer acquisition.Oversee the complete cycle of team management, including:Recruitment and hiring of agents.Training and onboarding.Performance management.Decision-making for exits when necessary.Directly manage initial teams of agents.Coaching and follow-up.Performance monitoring.Handling escalations.Build and scale the operational structure of the telesales channel (50+ agents).Revenue per agent management.Lead Quality and Profiling:Lead qualification and sales quality assurance.Analysis and Reporting:Analyze metrics and performance to identify improvement opportunities.Track the pipeline and team activity reports.Issue Resolution and Objection Handling:Manage escalations.Monitor the quality of interactions and ensure regulatory compliance.Collaborate closely with:Product teams (for tool enhancements and user experience).Partners (BPOs, external centers).Design and optimize commercial processes.Dialing strategies (focused on partners/leads).Conversion flows.

Join Stripe as a People Consultant, where you will play a vital role in shaping our employee experience and fostering a culture of inclusivity and innovation. You will collaborate with various teams to implement HR strategies that align with our business objectives and drive employee engagement.

Customer Care Team:The Lead Customer Care Specialist – Business Operations will play a pivotal role in developing, managing, and expanding a specialized customer support operation that caters to complex financial products for professional clients. Initially, this hands-on leadership position will oversee a team of agents while laying down the essential operational frameworks, processes, and performance standards needed to provide exceptional service.This role will evolve to encompass the leadership of a comprehensive operational structure, including coordinators, supervisors, and agents, ensuring superior performance across critical service metrics such as SLAs, CSAT, AHT, and resolution quality. Acting as a vital link between frontline support, product teams, and internal stakeholders, you will drive continuous improvements in customer experience and operational efficacy.Key Responsibilities:Oversee the daily performance of the Customer Care operation, ensuring adherence to crucial support metrics including SLAs, CSAT, AHT, and resolution quality.Directly manage an initial team of agents, addressing escalations, monitoring performance, and upholding operational discipline during the outset of the operation.Offer coaching, feedback, and performance management while helping to establish a leadership framework (coordinators and supervisors) as the operation scales.Design operational processes such as shift structures, escalation flows, and workload distribution to ensure efficient service delivery.Monitor on-floor service quality, identify recurring operational challenges, and collaborate with internal teams to bridge knowledge or process gaps.Ensure the support model meets the expectations of professional clients requiring clear, accurate, and efficient resolutions.Translate feedback from customers and agents into actionable insights for product teams, including tool enhancements, bug reports, and workflow improvements.Collaborate closely with Product, Analytics, and cross-functional teams to address systemic issues affecting customer experience.Establish the operational structure, processes, and governance needed to scale the support organization.Analyze operational data and dashboards to uncover trends, root causes, and opportunities for service delivery enhancements.

We are seeking a dynamic and results-driven Commercial Operations Lead to join our innovative team at Clara. This role is pivotal in guiding our commercial strategies and operational excellence, ensuring we achieve our business goals while delivering exceptional value to our customers.The ideal candidate will possess a strong analytical mindset, leadership skills, and a passion for driving performance in a fast-paced environment. As the Commercial Operations Lead, you will work closely with cross-functional teams to optimize our operational processes and enhance our market presence.

Plata is a cutting-edge technology and digital financial services company aiming to become the premier choice for financial services in the Mexican market. We provide our clients with inclusive, simple, convenient, trustworthy, and secure financial solutions. Founded in 2022 by seasoned executives and investors who have built some of the most innovative and successful companies and solutions in the global digital banking industry, we are on a mission to redefine financial accessibility. Position Objective: As a Junior People Partner, you will work closely with department leaders to understand business needs and offer effective, strategic human resource solutions. From onboarding to offboarding, you will ensure a smooth and satisfying employee lifecycle while promoting a positive and performance-driven organizational culture. Key Responsibilities: Oversee and support all stages of the employee lifecycle, from recruitment to separation, ensuring a positive experience and continuous development. Facilitate conflict resolution, support performance management, and provide constructive feedback to employees and leaders. Leverage data and metrics to identify trends, issues, and opportunities, proposing evidence-based solutions to enhance organizational effectiveness and employee satisfaction. Drive organizational change and foster a positive corporate culture through the implementation of programs and policies that promote diversity, equity, inclusion, and employee well-being. Provide guidance and support to managers and employees regarding HR policies, procedures, and matters such as professional development, conflict resolution, performance, and organizational development. Enhance effective communication between employees and senior management, as well as among different teams within the organization.

About KavakAs the first Mexican unicorn, with operations in multiple countries and an AI-first business model, Kavak is transforming the used car market and enhancing the experience for millions of users across Latin America. We are proud to be one of the highest-rated companies in the region, recently completing a $300M investment round led by Andreessen Horowitz, marking one of the largest investments in Latin America. With this growth, we are excited to welcome new team members who will help us build the next chapter of our product, elevating our efforts in building with artificial intelligence.We are integrating AI into our core operations, from conversational commerce to generative marketing and systems that derive insights from millions of interactions. Our team is driven by imagination and innovation, thriving on disruption, proactivity, and ambition in a hyper-growth environment.Kavak Values1. Deliver Impact: You focus on what produces measurable outcomes and elevate standards through technology and data. Your record shows a consistent ability to deliver meaningful results.2. Engage Fast: You tackle challenges and seize opportunities swiftly, making timely decisions and iterating quickly while maintaining high standards.3. Engage with Purpose: You take full ownership and responsibility for the results of your work, aligning your decisions with Kavak's vision and mission.4. Play to Win Together: You prioritize team success over individual achievements.About the RoleWe are searching for a Workday Analyst who will be responsible for addressing tickets, resolving first-level functional incidents, and providing operational support in Workday for the HR Core, Compensation, Benefits, and Time Off modules.This role is essential for freeing up capacity for the People Data Architecture Lead, allowing them to focus on strategic initiatives such as implementations, integrations, data architecture, and developments on platforms like Databricks.The ideal candidate will have hands-on experience with Workday, sound judgment in diagnosing functional issues, and the ability to promptly follow up on daily operational requests, effectively escalating more complex cases as needed.

About the Role Control Risks is seeking a Finance Intern in Mexico City. This internship offers hands-on experience in finance operations. The intern will work closely with the finance team, assisting with daily tasks, reviewing financial data, and supporting projects that improve financial management processes. What You Will Do Assist with routine finance operations and administrative tasks Analyze financial data as part of ongoing projects Contribute to initiatives that strengthen financial management What You Will Gain Practical experience in the finance sector Exposure to financial data analysis and reporting Insight into finance processes within a global company

Teamwork makes the stream work. Roku is transforming the way the world experiences televisionRoku stands as the premier TV streaming platform in the U.S., Canada, and Mexico, with aspirations to empower every television globally. Pioneering the concept of streaming to TVs, Roku's mission is to be the connective tissue of the entire TV ecosystem, linking consumers with cherished content, enabling content creators to monetize vast audiences, and providing advertisers with unparalleled opportunities to engage.From your very first day at Roku, you will be a key contributor in a rapidly expanding public company where every voice matters. Seize the chance to bring joy to millions of TV streamers while gaining invaluable experience across multiple disciplines. About the TeamThe People Shared Services (PSS) team integrates essential People functions—such as Talent Operations, Onboarding, Payroll, People Programs, Employee Experience, Workplace & Facilities, Workforce Compliance, Global Security, Health & Safety, People Analytics, and People Systems & Solutions. Our mission is to deliver seamless transactional People services, optimize processes, ensure global compliance, and create scalable, tech-enabled solutions throughout the candidate and employee lifecycle. Collaborating closely with other People functions, we aim to streamline communication and processes with a people-first, automation-driven approach. In our Payroll Team, we serve as strategic partners and subject matter experts for Mexico and Brazil, overseeing payroll operations, systems, and compliance, while supporting payroll initiatives and process enhancements that align with global standards and local regulations.About the RoleThe Senior People & Payroll Programs Specialist will spearhead comprehensive payroll and employee lifecycle management for Mexico and Brazil. This pivotal role guarantees precise, timely, and compliant payroll execution and management of employee data through Workday, TMF, and internal systems. The ideal candidate will possess profound regional payroll knowledge, exhibit strong operational ownership, and demonstrate the capability to independently navigate complex processes across diverse systems, vendors, and regulatory frameworks.