About the job
Join our innovative Collections team at Platacard as a Data Analyst, where you'll play a crucial role in enhancing collection performance through data-driven insights. In this dynamic position, your primary focus will be on research and data exploration, identifying new avenues to boost recovery rates, streamline customer communication, and enhance collection efficiency. You'll engage with extensive datasets, experiment with new analytical techniques, and collaborate closely with our collections, product, and data teams to transform insights into practical solutions.
Key Challenges You Will Tackle:
- Conduct in-depth analytical research (R&D) to uncover opportunities for collection performance enhancement.
- Analyze customer, payment, and operational data to reveal valuable patterns and insights.
- Formulate hypotheses and validate them through comprehensive data analysis.
- Identify behavioral signals that can refine collection strategies.
- Execute detailed analyses to support both operational and strategic decision-making.
- Develop dashboards and analytical tools to track essential collection metrics.
- Collaborate closely with collections operations, product teams, and data analysts.
- Present findings and recommendations to stakeholders effectively.

