Bilingual Customer Service Assistant (English - Spanish) - Remote

Join our dynamic team at Mangone Law Firm as a Bilingual Customer Service Assistant. In this fully remote position, you will provide exceptional support to our clients in both English and Spanish, ensuring their needs are met with professionalism and care. If you are passionate about delivering outstanding customer service and possess strong communication sk…

Join our dynamic team at assist-world as a Bilingual Virtual Assistant providing essential legal support in both Spanish and English. This position offers a unique opportunity to work remotely while engaging with clients in a fast-paced legal environment. As a crucial part of our team, you will assist with a variety of administrative tasks, helping to streamline operations and ensure client satisfaction.

About ValatamAt Valatam, we are dedicated to bridging the gap between talented bilingual professionals in Latin America and esteemed global clients. Our commitment to excellence and our team-oriented culture have earned us the prestigious Great Place to Work certification for 2025-2026, a testament to our belief that exceptional results stem from exceptional people.About the RoleAs a Remote Bilingual Executive Assistant, you will play a crucial role in providing high-level support to U.S. executives. Your responsibilities will include managing calendars, emails, and various executive projects within a dynamic and fast-paced environment.Key ResponsibilitiesEfficiently manage executive calendars and email correspondence.Schedule and coordinate meetings across multiple time zones.Prepare high-quality presentations, reports, and documents.Record meeting minutes and ensure tasks are followed up appropriately.Maintain confidentiality and uphold professional communication standards.Perform other related tasks as needed.RequirementsFluency in both English (C1/C2) and Spanish.A minimum of 2 years of experience in executive support, preferably in a remote capacity.Strong proficiency in Google Workspace and Microsoft Office applications.Excellent communication and problem-solving abilities.A quiet home office setup with a stable internet connection (≥ 10 Mbps down / 2 Mbps up) and a backup connection.A Bachelor’s or Associate’s degree is preferred.BenefitsOur Core Values at WorkAt Valatam, we embrace our core values: ACTION (get things done), CARE (help others and do things right), OUTSTANDING (operate at the highest standards), DEPENDABLE (own every commitment), and ENERGY (bring positivity every day). If these values resonate with you, you will thrive in our environment.What We OfferCompetitive hourly rate ranging from USD $696 to $1,044/month, based on experience.Annual pay increments.Discretionary client bonuses with approximately 80% of clients awarding year-end bonuses.7 U.S. federal holidays plus 4 paid PTO days.Monthly medical insurance stipend after the induction period.Bonuses for birthdays and anniversaries, along with a gym/wellness allowance.Access to unlimited online fitness classes and participation in company events and Christmas celebrations.IMPORTANTDuring the initial four months of employment, candidates must be available to work from Colombia without any travel commitments. This ensures a smooth onboarding process and allows new hires to concentrate fully on their roles and responsibilities. If you have previously planned trips within this timeframe, we kindly ask that you apply for our positions after your return. We appreciate your understanding and look forward to your application.

Job Title: Bilingual Medical Receptionist (Spanish-English)Employment Type: Full-TimeSchedule: Monday – Friday, 8:00 AM – 5:00 PM Eastern Daylight Time; Saturday, 8:00 AM – 3:00 PM (rotational, maintaining 40 hrs/week)Salary: $5 – $7/hour (based on experience)Remote Opportunity: Join a dedicated healthcare provider based in the U.S. that focuses on delivering top-tier, patient-centered care.As a Bilingual Medical Receptionist, you will be the initial point of contact for patients, ensuring a smooth experience through effective scheduling, prompt follow-ups, and responsive communication.

Join our dynamic team at scale-virtually, where we are seeking dedicated Virtual Professionals based in Colombia. This role is for a Bilingual Customer Support Representative (Spanish-English), and it is fully remote!Priority will be given to applicants who include an introduction video with their application. Given the remote nature of this position, proficiency in video communication is essential.Role OverviewAs a Bilingual Customer Support Representative, you will engage with customers through various channels—phone, email, and chat—in both Spanish and English. Your focus will be on providing clear, quick resolutions to customer inquiries, questions, or complaints, ensuring a seamless interaction from start to finish.It is essential that you can manage multiple conversations and document all interactions accurately in our CRM systems, maintaining control throughout each customer engagement.Note: This position is not suitable for individuals who struggle with real-time communication or require scripts for every scenario. You should be adept at managing frustrated customers without escalating issues unnecessarily.Key ResponsibilitiesCustomer Support & Issue ResolutionRespond efficiently to inbound and outbound customer interactions in both languages (calls, emails, chat).Take full ownership of customer issues from the first contact to resolution—never leave cases unresolved.Resolve common issues promptly; escalate only when necessary with detailed documentation.Maintain control of conversations, especially when customers are confused or frustrated.Multichannel CommunicationSeamlessly switch between phone, email, and chat support throughout your shift without compromising quality.Adjust your tone and clarity according to the customer's language and understanding level.Translate or clarify information in real-time for Spanish-speaking customers when necessary.Customer Experience & RetentionDe-escalate tense situations without transferring the issue unless absolutely required.Identify signs of customer dissatisfaction and adapt your approach to retain them.Ensure every interaction concludes with clarity—no unresolved confusion.CRM & DocumentationAccurately log every interaction in CRM systems immediately after handling it.Track follow-ups to ensure no open cases are overlooked.Maintain organized records that can be easily understood by other team members.

Bilingual Customer Support Agent (Spanish/English)Join our innovative team that harnesses the power of AI technology to enhance the financial services sector. As a Customer Support Agent, you will play a crucial role in helping clients effectively manage and optimize their retirement plans.In this role, you will provide exceptional support to our bilingual customers, addressing inquiries across various platforms including phone, email, and live chat. Your focus will be on retirement plan assistance, account management, and technical support.

Location: Remote (LATAM)Schedule: Full-time, U.S. HoursEmployment: Independent ContractorSalary: $1,500-$1,800/month - Negotiable based on experienceAbout the RoleJoin a dynamic and rapidly expanding U.S.-based telecommunications firm as a Bilingual Customer Experience & Operations Specialist. In this pivotal role, you will provide exceptional support to customers through voice, chat, and email in both English and Spanish.Unlike traditional support roles, you will be instrumental in problem-solving, streamlining processes, and enhancing operational efficiency as the company grows.About YouAre you a master communicator with outstanding customer service skills? Do you have a solid background in telecommunications operations, especially with port-in processes, and excel at resolving customer issues? If you thrive in fast-paced, technology-driven environments where every interaction matters, this position is perfect for you. You will manage customer inquiries and back-office operations with professionalism, ensuring seamless experiences for every client.The ideal candidate will efficiently handle account updates, port-in requests, and service troubleshooting while also identifying opportunities for process enhancements that support operational growth within a U.S. startup.ResponsibilitiesProvide customer support via phone, chat, and email in both English and Spanish.Manage escalations and complex inquiries, ensuring swift and accurate resolutions.Assist with telecom-related requests, including port-ins and service issues.Document customer interactions and maintain precise records in internal systems.Identify trends and contribute to process improvements for operational efficiency.Collaborate with U.S.-based team members across support and engineering sectors.RequirementsFluency in English and Spanish (strong verbal and written communication skills).Minimum of 3+ years in omnichannel support within BPO, call centers, or telecom (preferably for U.S. multinational clients).At least 1+ years of experience with telecom operations (port-in, service migration, account transfer).Experience handling voice support and escalations.Strong problem-solving and critical thinking abilities.Ability to work full-time (Monday to Saturday) during U.S. business hours.Bachelor's Degree or higher (preferably summa, magna, or cum laude from a reputable institution).Preferred QualificationsFamiliarity with tools such as ZoHo, Intercom CX, and Google Sheets.

Job Title: Bilingual Medical Scheduling & Intake Specialist (Spanish-English)Employment Type: Full-TimeSchedule: Monday – Friday, 8:00 AM – 5:00 PM Eastern Daylight TimeSaturday: 8:00 AM – 3:00 PM (rotational, maintaining 40 hrs/week)Salary: $6 – $8/hour (based on experience)Location: Remote (Latin America)Join our team as a Bilingual Medical Scheduling & Intake Specialist (Spanish-English), where you will play a crucial role in supporting a dedicated U.S.-based healthcare provider known for its commitment to high-quality, patient-centered care. The practice offers a comprehensive range of services aimed at enhancing overall health and well-being in a professional and compassionate setting.In this pivotal role, you will serve as the first point of contact for patients, ensuring a seamless experience through efficient scheduling, timely follow-ups, and responsive communication.Key ResponsibilitiesHandle inbound and outbound patient calls with professionalism and empathy.Schedule, confirm, and reschedule appointments to optimize provider availability.Conduct patient intake, gathering demographics and insurance information.Verify insurance eligibility and assist with basic billing inquiries.Perform timely follow-ups, including callbacks for lab results and appointment reminders.Maintain accurate and up-to-date patient records in the EHR system.Respond to patient inquiries and provide general front desk support.Effectively prioritize urgent and appointment-related calls.QualificationsFluent in both Spanish and English (required).Experience in a medical receptionist, healthcare support, or high-volume call environment.Hands-on experience with Athena EHR (non-negotiable).Strong phone presence with clear, professional, and patient-friendly communication.Solid understanding of insurance verification and healthcare workflows.Ability to multitask, prioritize, and manage multiple calls efficiently.Highly reliable, responsive, and engaged during working hours.Detail-oriented with a strong commitment to patient care.Tools & SystemsAthena EHRVoIP system (Ooma or similar)Insurance portals (e.g., Aetna, BCBS, and others)Performance MetricsHigh call answer rate with minimal missed calls.Fast response time to appointment requests.High schedule utilization (well-filled provider calendars).Timely completion of callbacks and follow-ups.Accuracy in patient data entry and insurance verification.

Are you passionate about achieving excellence, fostering professional growth, and embracing continuous improvement daily?If your answer is a resounding YES! — then this is the career opportunity you've been waiting for!About UsMangone Law Firm, LLC, based in New Jersey, has been a steadfast advocate for immigrants since 2012, assisting new Americans in navigating the complexities of obtaining legal status in the U.S. Our firm proudly represents clients nationwide, demonstrating an unwavering commitment to exceptional customer service. We genuinely understand the challenges faced by our clients and care deeply about their outcomes. With a strong corporate culture and defined core values, we are poised for a bright future and seek talented individuals eager to grow professionally and avoid stagnation. Proud Inc. 5000 Honoree! Mangone Law Firm is honored to be featured on the 2025 Inc. 5000 list of America’s fastest-growing private companies! This recognition celebrates our team's resilience, innovation, and dedication to achieving remarkable results for our clients—even in challenging times.By joining Mangone Law Firm, you will become part of a vibrant, forward-thinking team dedicated to growth, excellence, and making a meaningful impact each day. If you are driven, proactive, and ready to advance with a nationally recognized firm, we invite you to apply and cultivate your career with us!Position OverviewWe are in search of enthusiastic and skilled Immigration Junior Paralegals/Legal Assistants to join our dynamic team! This role necessitates bilingual proficiency in Spanish and English, alongside experience in taking declarations, drafting legal documents, and engaging in direct communication with clients.

Join The Credit Pros for a rewarding 100% FULL-TIME REMOTE CAREER:Elevate Your Career in the Expanding Credit Sector!Are you prepared to advance your professional journey? At The Credit Pros, we embrace the notion that diverse viewpoints fuel creativity and achievement. We're on the lookout for dynamic individuals who are enthusiastic, eager to learn, and thrive on new challenges. If you're ready to become part of a team that balances dedication with enjoyment, your future at TCP awaits!About Us:The Credit Pros stands as a national frontrunner in credit repair, committed to assisting clients in removing negative, inaccurate, outdated, and erroneous items from their credit reports. Our mission goes beyond mere repair; we educate our clients on the intricacies of the credit system and empower them to take charge of their financial health. As an Inc. 5000 company, we're leading the charge in industry expansion, dedicated to cultivating an extraordinary organization that positively influences the lives of our clients and employees. Our commitment to excellence has earned us accolades, including recognition as one of Inc. Magazine's top 50 workplaces and a prestigious Smart CEO Magazine Corporate Culture Award.Role Overview:As a bilingual (Spanish & English) Client Success Representative, you will be instrumental in enhancing client satisfaction, driving retention, and facilitating revenue growth. You'll provide exceptional phone-based support to our customers from the comfort of your home! Your role will involve resolving and escalating product and platform issues while addressing account and billing inquiries. Employ your communication skills and customer-first approach to empathetically collaborate with TCP’s customers to resolve their concerns.Key Responsibilities:Address customer inquiries through phone, email, and chat following standard operating procedures.Utilize TCP’s tools (Microsoft Suite, Salesforce, ZOHO, Hodu) for daily operations.Escalate and assign issues to pertinent departments when necessary.Document, review, and follow up on customer requests and resolutions.Investigate and provide accurate solutions to inquiries.Maintain and update customer records throughout interactions.Meet key performance indicators for client-facing time, call quality, and occupancy.Handle collections and billing inquiries, including payment plans, account balances, and overdue payments.Clarify charges, generate statements, and manage billing adjustments.Facilitate service cancellations while applying retention strategies and solutions.Complete cancellations training and apply retention strategies in daily tasks.

As a Spanish Bilingual Support Representative at Crewbloom, you will play a crucial role in bridging communication with our diverse clientele. Your main responsibility will be to manage client interactions in both Spanish and English through various channels, including calls, emails, and text messages.Key Responsibilities Client Outreach: Proactively reach out to clients to assist with document submissions, invoice payments, and general inquiries. Document Management: Facilitate the collection of essential documents from clients, ensuring accuracy and timeliness, while guiding them through the signing process as necessary. Invoice Assistance: Inform clients about overdue invoices and aid in the payment processing as needed. Customer Support: Address incoming client inquiries regarding document signing, invoice payments, and other business-related matters. Clearly explain the company's business model and invoicing practices. Client Education: Provide training on the company's offerings, business model, and relevant policies to enhance client understanding. Qualifications Fluency in both Spanish and English, with strong written and verbal communication skills. Exceptional communication abilities, emphasizing a customer-focused approach. Strong organizational skills, capable of managing multiple tasks effectively. Proficiency in basic computer applications and comfort with various communication tools including email and messaging platforms. Prior experience in customer service or support roles is preferred. Flexibility and adaptability to evolving business needs within a fast-paced environment. Technical Requirements Minimum internet speed of 15mbps (primary) and 10mbps (backup). Desktop or laptop with at least an i5 processor and 8GB RAM; an i3 processor is acceptable for backup. Backup systems should remain functional during power interruptions. A webcam and noise-canceling USB headset are required. A quiet, dedicated home office setup is necessary. Smartphone availability is also required. Benefits Dynamic Team Environment: Become part of a vibrant and inclusive culture that values your unique contributions and fosters professional development. Growth Opportunities: Enjoy daily opportunities to learn, innovate, and make a significant impact. Career Advancement: Access a wealth of resources to propel your career forward. Engaging Work Atmosphere: Thrive in a high-energy environment that challenges you and rewards your efforts. Work-Life Flexibility: Work from home or anywhere that suits you, creating your ideal work environment. Enhanced Work-Life Balance: Eliminate stressful commutes and enjoy quality time.

Are you an ambitious sales professional eager to make a difference while achieving your personal best?Do you strive for excellence, continuous development, and impactful growth every day?If you answered a confident YES!!! — then we want to hear from you!About UsMangone Law Firm, LLC, based in New Jersey, is a dedicated immigration law firm committed to guiding new Americans toward legal status in the U.S. since 2012. We proudly advocate for immigrants across the nation, emphasizing exceptional customer service and a deep understanding of our clients' needs. Our vibrant corporate culture and steadfast values propel us forward, and we are looking for talented individuals who aspire to grow and thrive in their careers. We’re an Inc. 5000 Honoree! We are thrilled to be featured on the 2025 Inc. 5000 list of America’s fastest-growing private companies! This recognition highlights our resilience, innovation, and commitment to delivering outstanding results for our clients, even during tough times.Joining Mangone Law Firm means becoming part of a dynamic, growing team dedicated to excellence and making a significant impact every day. If you are proactive, driven, and excited to grow with a nationally recognized company, we encourage you to apply and advance your career with us!We are seeking motivated and talented Sales Team Members to enrich our dynamic team!

Mangone Law Firm, LLC is a New Jersey-based immigration law firm that has served clients across the United States since 2012. The team is dedicated to helping new Americans secure legal status, emphasizing attentive service and strong client relationships. The firm values growth, high standards, and a deep commitment to meeting clients’ needs. Recognition as a 2025 Inc. 5000 honoree reflects the team’s resilience and consistent results, even during challenging times. Role overview This Bilingual Sales Coordinator (English-Spanish) position is fully remote and open to candidates located in Colombia. The role plays an important part in supporting the firm’s mission by engaging with potential clients and assisting them as they begin their legal process. Sales Coordinators join a nationally recognized team known for its dedication and collaborative spirit. What you will do Work remotely as part of a collaborative team Communicate with clients and colleagues in both English and Spanish Support the sales process and help guide potential clients Contribute to a culture that values growth and excellence Who succeeds in this role Individuals looking to grow professionally Those who value high standards and a strong team culture People motivated to make a meaningful impact in clients’ lives

At Binance, we are at the forefront of the global blockchain revolution, powering the largest cryptocurrency exchange by trading volume and user base. Trusted by over 300 million users across more than 100 countries, our platform is renowned for its robust security, transparency in user funds, lightning-fast trading engine, and extensive portfolio of digital asset offerings. Our services encompass trading, finance, education, research, payments, institutional services, Web3 features, and beyond. We harness the potential of blockchain technology to foster an inclusive financial ecosystem that champions financial freedom and enhances access to finance worldwide.Join our dedicated Customer Service team at Binance and play a pivotal role in delivering exceptional support to our clients. We are committed to creating an environment where users receive unparalleled assistance characterized by swift response times and precise information. Our support mechanisms include ticketing systems and live chat, addressing customer inquiries, resolving issues, and processing identification approvals for our premier cryptocurrency exchange platform. We are looking for empathetic, articulate, and solution-oriented professionals who can represent our customers' interests and gather crucial feedback. Become a part of our mission to uphold outstanding service standards and ensure high levels of customer satisfaction.

Join our team as a Remote Bilingual Customer Service Agent!About the Role:Are you driven by a passion for customer success and a knack for problem-solving? At Sezzle, we are seeking a dedicated customer service professional who thrives on helping others. You will provide assistance with a friendly and empathetic approach, addressing inquiries and troubleshooting issues related to our services. Your exceptional written and verbal communication skills will be key in delivering clear and concise guidance to our customers. If you are reliable, resourceful, and take pride in going the extra mile for customer satisfaction, we want to hear from you!The Company:Sezzle is on a mission to financially empower the next generation by transforming the shopping experience beyond traditional payments. Our innovative technology integrates seamless, interest-free installment plans, making shopping smarter and more accessible. We’re not just changing payments; we’re redefining how individuals discover, engage with, and purchase their favorite products. By joining our dynamic team, you will help create a unique shopping journey that drives real impact on merchant sales through enhanced conversions and higher order values. If you’re excited about innovating in the tech space and delivering a revolutionary experience for consumers and merchants alike, come join us at Sezzle!Responsibilities:Deliver clear, prompt, detailed, and customer-centric support to our clients.Demonstrate enthusiasm and knowledge about our products to enhance customer engagement.Assist customers in resolving a range of inquiries via email, live chat, and phone.Foster a supportive network within our exceptional customer support team.Collaborate with customers to gain insights into their use of Sezzle services, providing valuable feedback to our Product and Development teams.Act as an advocate for our customers, identifying and reporting opportunities for improvement.

Binance is hiring a Bilingual Customer Service Representative (German & English) in Bogota, Colombia. This position supports a global user community for a major cryptocurrency exchange, helping users navigate a platform trusted by millions worldwide. Key responsibilities Handle customer questions and concerns using ticketing systems and live chat tools Resolve complaints, ensuring users receive clear and accurate information Oversee identification approval steps as part of user onboarding and compliance Gather and share customer feedback to support service quality Represent user interests while following platform standards and policies Requirements Fluency in both German and English Strong communication skills and the ability to empathize with customers Experience with ticketing platforms and live chat support Detail-oriented approach and a focus on finding solutions Location This role is based in Bogota, Colombia.

Join our dynamic team as a Spanish Bilingual Sales Development Representative, where you will be instrumental in generating and qualifying leads while exploring new business opportunities. We seek a highly motivated and energetic individual who excels in a fast-paced, target-driven environment and is fluent in both English and Spanish.In this role, you will be the initial point of contact for potential clients, informing them about our services and understanding their needs. Close collaboration with our Account Executives will be essential to ensure a seamless transition of qualified leads and to support the overall success of our sales team. The ideal candidate will showcase outstanding communication skills in both languages, a strong work ethic, and the ability to swiftly adapt to new systems and processes.

Position SummaryJoin a rapidly expanding construction firm based in South Carolina as a Bilingual Personal Assistant. The owner, who oversees both sales and operations, seeks a detail-oriented and highly organized professional to handle crucial administrative duties, allowing them to concentrate on driving sales and business growth.In this role, you will serve as the administrative backbone of the organization, managing quotes, invoices, scheduling, and communication to ensure project timelines and client interactions are consistently organized and efficient.Primary ResponsibilitiesAdministrative & Operational Support- Develop and dispatch customer quotes and estimates- Generate and oversee client invoices- Maintain meticulous records for jobs, estimates, and communications- Assist with daily administrative operations to ensure smooth workflowsCalendar & Schedule Management- Oversee the owner’s Google Calendar- Arrange appointments, site visits, and meetings- Prioritize daily tasks and ensure efficient schedulingCommunication Management- Handle emails, calls, and text messages- Organize responses and manage communications with clients and subcontractors- Ensure timely follow-ups on estimates, invoices, and inquiriesCoordination with Customers & Subcontractors- Monitor and follow up on pending quotes and proposals- Facilitate communication between the owner, clients, and subcontractors- Help maintain orderly project communicationTools Utilized- Jobber (CRM) for tracking jobs and quotes- QuickBooks for managing invoicing and financial records- Google Calendar for scheduling- Standard communication tools (email, messaging, calls)Prior experience with these tools is highly preferred.Ideal Candidate - Qualifications & Experience- Proven experience as a Personal Assistant, Executive Assistant, or Administrative Assistant- Strongly preferred: experience in construction, roofing, contracting, or trades-based industries- Familiarity with construction workflows including quotes, estimates, job scheduling, and subcontractor communication- Experience with CRM systems and accounting tools- Excellent organizational and time management skills- Comfortable managing quotes, invoices, and customer communications- Ability to work independently in a remote environment- Strong attention to detail and problem-solving abilities.

At OneTouch Direct, we pride ourselves on being more than just a call center; we are a passionate team dedicated to providing outstanding customer service. Established in 1998, we have grown into a premier provider of contact center solutions for Fortune 500 companies, focused on elevating customer experiences.Become a Part of Our Team as a Bilingual Customer Service Representative!We are on the lookout for enthusiastic and customer-focused individuals fluent in both English and Spanish to assist our diverse clientele. As a Bilingual Customer Service Representative, you will represent our company, guiding customers through their inquiries, resolving issues, and ensuring their satisfaction with our services.Main Responsibilities: Manage incoming customer service inquiries in both English and Spanish. Provide assistance with product details, account inquiries, and customer concerns. Employ excellent communication skills to convey solutions clearly and effectively. Keep precise records of customer interactions and transactions. Offer feedback and insights to enhance overall service delivery. Qualifications: High school diploma or equivalent is required. Proficiency in both English and Spanish (verbal and written) is essential, with a minimum English level of B2. 1-2 years of customer service or call center experience is preferred. Exceptional verbal and written communication skills. Capability to manage challenging situations and resolve conflicts in a professional manner. Competent in computer use and navigating various systems. Ability to maintain confidentiality and professionalism. A collaborative team player with a positive attitude and a strong commitment to customer satisfaction. Benefits:Salary: 2,850,000 COP plus uncapped commission, with bi-weekly payments through Bancolombia or Davivienda, based on payroll cut-offs.Contract Type: Open-Ended.Job security.Career development opportunities.Membership to Spotify or Netflix.Continuance bonus.

About Sophos Sophos is a global cybersecurity company focused on protecting organizations from a wide range of threats. Following the acquisition of Secureworks in February 2025, Sophos has expanded its capabilities, combining expertise to strengthen security offerings. The company serves over 28,000 organizations with managed detection and response (MDR), and its solutions cover endpoint, network, email, and cloud security through the Sophos Central platform. Secureworks' products, including Taegis XDR/MDR and advanced identity threat detection, now complement Sophos' mission to protect more than 600,000 organizations worldwide. Sophos relies on threat intelligence from Sophos X-Ops and the Counter Threat Unit (CTU) to stay ahead of cybercriminals. Headquartered in Oxford, U.K., Sophos continues to set high standards in cybersecurity. More details can be found at www.sophos.com. Role Overview: Bilingual Renewals Specialist (English/Spanish) Sophos is hiring a Bilingual Renewals Specialist in Colombia. This role focuses on managing the contract renewal process for existing customers. The specialist works closely with teams in sales, finance, and customer success to ensure timely and accurate renewals, while also identifying opportunities to increase revenue. Success in this position requires strong interpersonal skills, attention to detail, and a good grasp of business processes related to customer renewals. The role is pivotal in maintaining customer relationships and supporting the company’s growth.