Staff Developer - Onboarding

About the RoleHello! I'm Dmitri Grozenok, the Senior Manager of the Onboarding product development team at Jane. For the past year, I've had the privilege of leading a dynamic group of eight developers on an innovative mission that sets us apart from conventional product development.Our Onboarding team plays a pivotal role in the journey of clinics using Jane, engaging them right after they sign up and before they evolve into successful power users. Rather than managing large codebases, we collaborate across various domains to tackle one of our most significant challenges: ensuring new customers navigate their initial critical days effectively, allowing them to fall in love with Jane. Our key performance indicators are churn and activation rates, which are fascinatingly complex as we don't control all the factors influencing them. This makes our work particularly stimulating.We thrive on experimentation, undertaking small projects, utilizing feature toggles, rapidly iterating, and embracing a culture of continuous learning. This is how we drive progress.I am on the lookout for an individual who excels in this fast-paced environment—someone eager to achieve quick results and enthusiastic about leveraging AI to enhance our work and empower the team to build smarter solutions. If you enjoy crafting innovative solutions and uplifting your colleagues, this role could be a perfect fit for you.What Impact We Want You to MakeAccelerate the team's transition from ideas to validated learning in days rather than weeks—quickly deploy experiments, measure outcomes rigorously, and assist in determining what deserves further development.Collaborate across product domains to address activation hurdles that are not confined to a single team—interlink signup, onboarding, charting, and more to create seamless experiences.Enhance the team's knowledge of AI and speed of development by demonstrating effective use of generative tools within your workflow and guiding others to do the same.Make informed architectural decisions and trade-offs that balance speed with sustainability—recognize when to innovate quickly and when to invest in robust engineering practices.Consistently deliver significant results while fostering a culture where the team feels secure in experimenting, learning, and iterating.What Experience We SeekOver 8 years of software development experience, with a minimum of 3 years addressing growth, product, or infrastructure challenges at scale.Proven track record of swift execution and delivering work in rapid cycles, preferably in a product-focused or experimental context.Strong problem-solving skills, with a focus on effective collaboration and communication.

Role overview Jane is hiring a Senior Developer for the Onboarding team based in Canada. This group focuses on the early experience of clinics joining Jane, helping them move from new customers to confident users. The team sits between product development and customer experience, shaping how clinics start their journey with Jane. Team focus The Onboarding team works across several areas to address customer activation and retention. Rather than managing a single large codebase, the team collaborates widely and tackles the factors that influence churn and activation, even when not all variables are directly controlled. Projects often involve experimentation, running small pilots, using feature toggles, and iterating quickly to find what works best. What you will do Advance projects that improve customer onboarding and retention Deliver clean, thoughtful solutions aimed at better activation and lower churn Work closely with a team of eight developers and partners across Jane Apply AI and new tools to create more efficient solutions Embrace rapid iteration and continuous learning Encourage and support teammates through your work and approach Who thrives here This position fits someone who enjoys moving quickly, solving complex problems, and working where experimentation is valued. Curiosity, adaptability, and a drive to make a measurable difference are important qualities for success in this role.

Benevity creates technology that enables companies and their employees to support causes they care about. The platform covers giving, volunteering, grantmaking, and employee resource groups, and is trusted by many Fortune 100 brands. As an early Canadian B Corporation, Benevity blends purpose with business outcomes. The team works globally, with people across Canada, Spain, Switzerland, the UK, the US, and other locations. Role overview The Staff Developer will work remotely from within Canada, reporting to Software Development Managers. This position centers on Benevity’s financial engine, shaping the technical vision and execution behind products that support Acts of Goodness for clients and users. Deep experience across the full stack and a collaborative mindset are essential for building and refining these solutions. What you will do Define and guide technical direction for product development, deployment, and operations. Act as a primary consultant on design and development within a collaborative team. Work closely with subject matter experts, other Staff Developers, architects, and cross-functional groups to drive improvements. Tackle complex technical and business challenges that support ongoing professional growth. Engage with Benevity’s products, teams, and computing resources for continuous learning. Deliver reliable, innovative software solutions for a global client base. Pursue professional development as a senior engineer in a supportive, inclusive environment. Contribute to the adoption of AI-driven development practices to evolve how software is built and shipped. Requirements Minimum 8 years of full-stack development experience, with a focus on ongoing learning and growth. Experience in the financial industry is considered an asset. Demonstrated ability to build high-performance web applications, APIs, and user interfaces, with a strong emphasis on testing. Hands-on experience with AI-assisted development tools such as Cursor, Copilot, and Claude. Location This remote role is open to candidates based in Canada.

Join our dynamic team at AlayaCare as a Staff Data Developer, where you'll play a crucial role in shaping data solutions that enhance our innovative healthcare platform. We are looking for a passionate and skilled developer to contribute to our mission of transforming home care through technology.

Role Overview Medfar is hiring a Customer Onboarding Specialist based in Ottawa. This role focuses on guiding new clients through the setup and integration of Medfar's systems. The position centers on helping customers become comfortable with our products and building lasting relationships from the start. What You Will Do Support new clients as they join Medfar, answering questions and providing clear instructions. Assist customers in navigating our products to ensure a smooth onboarding process. Build strong connections with clients to help them get the most value from our services. Location This position is based in Ottawa, Ontario.

As the Onboarding Manager at Pigment, you will play a pivotal role in enhancing our customer experience by ensuring a smooth onboarding process for new clients. You will be responsible for developing onboarding strategies, coordinating with various teams, and providing exceptional support to our clients as they transition into using our platform. Your expertise will help foster strong relationships and drive customer satisfaction.

Be Part of the Future of Finance!At Robinhood, we are dedicated to democratizing finance for everyone. With an anticipated transfer of assets totaling $124 trillion expected to be inherited by younger generations in the coming decades, we invite you to join us at the forefront of this monumental movement.About Our Team and Your RoleThe Developer Infrastructure team at Robinhood is crucial in empowering engineers to deliver high-quality software with speed and security. We create and maintain the tools and systems that foster seamless software development experiences across our organization.We strive for infrastructure that is intuitive, robust, and empowering. Our goal is to minimize friction, enhance feedback loops, and boost developer productivity through top-tier tools and operational excellence.We are searching for a Senior Staff Software Developer to lead our Developer Infrastructure initiatives. In this capacity, you will act as a technical leader and architect, influencing the future of developer experience at Robinhood and spearheading projects that enhance velocity, quality, and reliability at scale.This position is based in the office location(s) stated in this job description, aligning with our in-office working philosophy. Please consult your recruiter for further details regarding our in-office expectations.

At Cision, we are dedicated to empowering individuals to make a significant impact. Every voice matters, every idea is valued, and your unique perspective drives our collective success. As part of our global team, you'll flourish in an environment that promotes curiosity, collaboration, and innovation, while making meaningful contributions to the brands we support. Join us in pioneering the future of communication and forging authentic connections that truly matter. Whether you're tackling complex challenges or spearheading bold innovations, your growth is integral to our success, and together, we will shape the conversations of tomorrow. Empower your impact at Cision. Be seen, be understood, be you. The Onboarding team consists of global product experts committed to helping customers transform social data into actionable insights that guide strategic business decisions. We offer a customized and scalable data and visualization ecosystem, along with enablement programs that equip customers with the knowledge and skills to confidently utilize Brandwatch and leverage social intelligence across their organizations. This role involves consulting and coordinating efforts across various internal and external teams to ensure the smooth planning, execution, and implementation of both small and large-scale solutions within the Brandwatch product suite.

About the RoleHello, I'm Hunter, the Development Manager for the Frontend Foundations team at Jane. My primary objective is to cultivate an environment that empowers my team to excel in their careers.In our team, this translates to providing Janers with the platforms and tools necessary to concentrate on addressing the unique challenges within their domains. We are responsible for the systems and standards that every product team at Jane relies on: Module Federation, build tooling, our Burrito design system across web and React Native, observability, and the ongoing transition from a decade of legacy patterns. When we excel, product teams can accelerate their efforts, ultimately enabling more clinics to provide better care for their patients. This connection underscores the significance of our work in fulfilling Jane's mission.Outside of work, I explore a variety of eclectic interests, including permaculture, pottery, music, and gaming. I enjoy the intersections where diverse areas overlap and inform each other.We are at a critical juncture at Jane. Our legacy frontend architecture has served us well, but we are actively updating it to create a modern, scalable, and AI-native platform. We are expanding our design system to include mobile capabilities through React Native, making significant investments in the systems and tooling that will facilitate seamless developer experiences. With the departure of a senior technical anchor, this role is not merely about execution; it is foundational. You will not inherit a static system with all the answers. Instead, you will shape the future of frontend engineering at Jane.The team you will join is curious, interconnected, collaborative, and genuinely passionate about AI-native development. We prioritize speed, quality, and believe that platform work is among the most impactful engineering tasks. If you thrive on deep technical execution, aim to improve processes, and are eager to enhance the experiences of developers at Jane, I would love to have a conversation with you.Your ImpactTake ownership of our Module Federation architecture, improving topology, registry governance, and the technical frameworks that product teams rely on. Establish a clear and documented vision for others to confidently follow and build upon.Lead our frontend modernization strategy, defining and implementing a deprecation plan for legacy systems, developing codemod tooling, and collaborating with teams to ensure safe and sustainable migration.Serve as a technical liaison across value stream teams, influencing architectural decisions that extend beyond the immediate scope of Frontend Foundations.

The construction sector is grappling with a critical labor shortage. As the industry reaches a pivotal moment, there is a pressing need to reimagine talent acquisition and modernize workforce strategies. Bridgit has established itself as a leader in workforce planning, collaborating with some of the largest and most sophisticated general contractors across the United States. Since our inception in 2019, we have made significant strides, and the potential for growth is immense as we continue to innovate and expand our offerings.In the role of Onboarding Manager, you will spearhead the onboarding and implementation journey for our clients. Your expertise will empower customers to fully leverage our product, setting the stage for enduring success.Your Responsibilities:Oversee the complete implementation process, including scoping, data migration, system configuration, consultations, and user training.Engage collaboratively with customers to gather requirements, establish timelines, and manage expectations.Evaluate customer data to ensure accuracy and alignment with project objectives.Develop and implement workflows that facilitate efficient platform adoption by clients.Conduct customized training sessions for customer teams, enabling them to extract maximum value from our product.Track and report on key implementation milestones, addressing issues proactively.Act as a liaison between customers and internal teams (Sales, Product, and Customer Success) to guarantee a seamless transition post-implementation.

Join our dynamic team at Workleap as a Staff Software Developer specializing in ShareGate Backup. In this pivotal role, you will be instrumental in designing and implementing innovative software solutions that enhance our backup services, ensuring data security and efficiency for our clients.Your expertise will contribute to the development of robust applications that meet the evolving needs of our users. We are looking for a proactive and passionate developer who thrives in a collaborative environment and is eager to tackle complex challenges.

Join our dynamic team at zip as a Product Manager specializing in Onboarding, where you will lead the charge in enhancing our user experience and ensuring seamless integration for new customers. Your role will involve collaborating closely with cross-functional teams to develop strategies that drive user satisfaction and retention.

As the Director of Customer Onboarding at Tipalti Solutions, you will play a crucial role in delivering exceptional customer experiences. In partnership with the leadership team, you will define and execute a strategic roadmap aimed at achieving onboarding excellence. By leveraging cutting-edge technologies and AI, your focus will be on enhancing customer adoption, reducing time-to-live, and elevating implementation quality across the organization.Key Responsibilities:Leadership and Team Management:Guide, mentor, and cultivate a high-performing Customer Onboarding team.Promote a culture of excellence, teamwork, and ongoing development.Establish clear performance expectations, providing regular feedback and coaching.AI & Process Optimization:Identify and implement AI and automation technologies to streamline onboarding processes.Utilize predictive modeling and AI insights to proactively address potential risks and constraints.Formulate best practices and methodologies to improve project delivery and client satisfaction.Maintain governance frameworks for AI tools, ensuring compliance and ethical usage in onboarding.Capacity Planning and Data-Driven Resource Management:Create and enforce capacity planning processes to meet current and future demands.Utilize advanced analytics, including AI/ML, to optimize resource utilization and staffing levels.Collaborate with cross-functional teams to anticipate and plan for upcoming projects.Customer Project Delivery & Engagement:Manage the successful execution of customer projects, ensuring timely and efficient completion.Act as a trusted advisor to clients, ensuring Tipalti’s solutions align with their business goals.Serve as an escalation point for complex implementation issues.

Tipalti is a leader in the global finance automation landscape, and we are on the lookout for an innovative Director of KYC and Compliance Onboarding. This crucial leadership position is intended to elevate our compliance operations from a reactive component to a strategic driver of worldwide expansion. Reporting directly to the VP of Customer Onboarding, you will spearhead the advancement of our onboarding framework, facilitating our next wave of rapid growth. As a customer-focused leader, you understand that stringent compliance and a seamless user experience can coexist harmoniously. Your objective is to establish a

As Tipalti continues to lead the charge in global finance automation, we are on the lookout for an innovative Director of KYC and Compliance Onboarding. This crucial leadership position is aimed at evolving our compliance operations from a reactive function into a proactive driver of global expansion. Reporting directly to the VP of Customer Onboarding, you will spearhead the transformation of our onboarding framework to support our ambitious growth trajectory. As a customer-focused leader, you understand that rigorous compliance and a smooth user experience can coexist harmoniously. Your objective is to establish a

Jobgether seeks a Director of Partner Onboarding and Activation based in Canada. This leadership position centers on building a seamless experience for new partners as they join and begin working with the company. The aim is to ensure partners feel welcomed, find value quickly, and remain engaged over the long term. Key responsibilities Oversee the entire partner onboarding process, guiding partners from their first introduction through to full activation. Collaborate with teams across Jobgether to develop and implement strategies that strengthen partner relationships. Drive initiatives that boost partner engagement and satisfaction during the activation phase. Identify opportunities to help partners make the most of what Jobgether offers. Role focus This role focuses on refining how partners are welcomed and supported, aiming for both a smooth onboarding journey and effective activation. Success means partners quickly recognize value and remain committed to working with Jobgether.

The Developer Productivity team at MongoDB plays a pivotal role in enhancing the software development ecosystem utilized by hundreds of engineers. Our mission is to empower MongoDB developers in creating and maintaining high-quality products efficiently and securely across a diverse range of self-hosted and multi-cloud environments. As a Senior Staff Engineer, you will be instrumental in shaping the future of our developer ecosystem, ensuring we harness the latest advancements in engineering practices. You will collaborate closely with engineering leadership across the organization to identify and implement system-wide improvements that enhance developer velocity and efficiency. Your focus will include optimizing data collection processes and integrating analytics tools that deliver valuable insights throughout the development lifecycle. Our team is dedicated to fostering a culture of inclusivity, diversity, and collaboration. If you thrive in a collaborative environment that embraces experimentation, have a passion for open source, and are committed to upholding software development best practices and data-driven decision-making, we want to hear from you!

About the RoleHello! I’m Tom Ayre, the Development Manager at Jane. Since joining in April 2025, I have dedicated my career to growth-oriented teams where experimentation and measurable results are key. This focus on meaningful impact is what initially attracted me to Jane.As the leader of the Sign Up and Demo team within the Everboarding group, we create the first impression for potential customers visiting Jane. Our mission is to streamline the onboarding experience, from the moment a visitor lands on our website to their first use of Jane, minimizing barriers, enhancing clarity, and ensuring that the right clinics can start confidently.Our initiatives are directly tied to Jane’s overarching mission of empowering healthcare providers. By facilitating easier access for practitioners to discover, explore, and effectively adopt Jane, we increase the number of clinics that can focus on patient care instead of administrative tasks. The results of our work are clear and impactful across the organization.On a personal note, I grew up in Waterloo and maintain a strong affection for its tech community. I thrive in environments that encourage rapid development, data-driven learning, and ego-free adjustments. Balancing speed with humility is essential to me.You can connect with me on LinkedIn here: www.linkedin.com/in/tomayreThis role offers a unique opportunity for ownership and visibility. We are key players in Jane’s growth trajectory, with metrics closely monitored by leadership. Our team enjoys the freedom to innovate, iterate swiftly, and significantly influence customer acquisition and retention. If you’re driven by tangible outcomes and value empowered teams, this is an exceptional opportunity for you.Your ImpactEnhance our top-of-funnel experience through data-driven experimentation, reducing friction and increasing activation to attract the right clinics to Jane.Collaborate closely with Product, Design, Data, and Marketing teams to create initiatives that visibly improve acquisition and early retention, ensuring a unified approach.Guide the technical direction of the Sign Up and Demo space, articulating clear opinions and rationale, and pushing for focus on the most impactful issues.Foster team growth by mentoring developers, raising technical standards, and creating a positive ripple effect in performance and capability.

Join the Metergy Solutions Team!At Metergy Solutions, we embody the dynamic spirit of a startup, coupled with a reliable business model backed by 45 years of success. As a pioneering technology firm focused on significant carbon emission reductions, this is a unique opportunity to make a lasting impact in the energy sector. As North America’s leading submetering provider, Metergy offers comprehensive solutions that include the supply, installation, and remote reading of meters for electricity, water, gas, and thermal energy in multi-residential and commercial buildings. We manage billing and collection for utility services, fostering long-term recurring revenue through our innovative Submetering as a Service (SaaS) model. Our approach has been proven to reduce in-suite energy consumption by 40%, supporting our clients' decarbonization initiatives and enabling us to issue green bonds and secure green financing. Recognized as the premier submeter provider in the New York and Canadian markets, Metergy boasts over 900,000 contracted meters and processes more than 4 million utility bills annually, with a dedicated team of over 500 professionals. As a portfolio company of Brookfield Infrastructure Partners, we benefit from substantial capital resources and global infrastructure investment expertise.Our Mission We strive to provide building owners and occupants with precise and dependable utility consumption data through our industry-leading expertise in submetering and billing, while cultivating a workplace where inspired team members are empowered to enact positive change.At Metergy, we believe in nurturing our talent. We are proud to be recognized as a Great Place to Work for the second consecutive year, a testament to our commitment to creating a respectful, inclusive, and high-performing workplace.Come join a team driven by passion and purpose!

Petal, based in Quebec, focuses on improving healthcare systems in Canada. Through its Xacte division, Petal offers orchestration and billing solutions designed to help healthcare providers work more efficiently. The Xacte platform serves physicians, clinics, and billing agencies with specialized technology and expertise. The company has earned recognition as a Great Place to Work in both technology and healthcare, and places a strong emphasis on a positive workplace culture and supporting healthcare innovators. Role overview The Client Onboarding Advisor guides new clients through each step after a sale, ensuring a smooth transition onto the Xacte medical billing platform. This role supports physicians from the initial needs assessment through to the go-live date, making sure client profiles are set up accurately and all necessary information is validated. Building trust and providing a structured, seamless experience are central to this position. Main responsibilities Manage the onboarding process for new clients, taking time to understand their specific needs. Set up and configure client profiles, verifying the accuracy of all required information. Work closely with internal teams such as training, billing, and support to coordinate next steps. Follow up consistently to ensure clients go live on schedule and without issues. Learn more For more details about the Xacte platform, visit https://www.xacte.net/en/.