Senior Technical Program Manager - Internal Platform Infrastructure

Help Build the Future of Home Management Thumbtack supports millions of homeowners across the U.S., providing tools for everything from urgent repairs to major renovations. The platform combines personalized advice, AI-driven features, and a streamlined hiring process. Every day, people trust Thumbtack to keep their homes in top shape. About the Technical Program Management Team The Technical Program Management team partners with engineering and business groups to deliver high-impact technology projects. The team focuses on scaling Thumbtack's systems and driving efficiency through strategic initiatives. Collaboration and a deep commitment to technical excellence are central to how this team operates. Role Overview: Senior Technical Program Manager, Internal Platform Infrastructure This role leads the Internal Platform Infrastructure program, guiding the development of platform and integration layers that power Thumbtack’s internal operations. The Senior Technical Program Manager works with teams in Engineering, Security, IT, Procurement, Data, HR, and other business units. Responsibilities include technical leadership for internal tooling, participating in architecture discussions, and ensuring smooth project delivery. Projects may range from managing authentication migrations to piloting AI tools or evaluating the impact of organizational changes on internal systems. What You Will Do Oversee end-to-end program management for Business Applications and IT Infrastructure, including discovery, prioritization, implementation, and ongoing operations. Direct architecture-focused platform and integration projects across a complex internal tooling landscape (CRM, identity, telephony, automation, and data systems). Location Remote, Ontario

The Application Modernization Platform team empowers developers to transition smoothly from traditional relational databases to MongoDB by creating innovative toolkits that harness the power of AI for seamless migrations. As a Senior Technical Program Manager, you will be responsible for driving the successful execution of intricate, cross-functional initiatives focused on Application Modernization. Collaborating closely with stakeholders across various departments, including Engineering, Product, Product Design, and Field-facing teams, you will help shape and implement our overarching product vision and business objectives. You will also identify solutions to technical challenges and deliver data-driven insights that inform strategic decision-making. This position is fully remote, and we welcome candidates from Eastern and Central time zones.

Job Purpose: The Senior Manager of Technical Program Management at EQ Bank plays a pivotal role in overseeing the comprehensive planning and management of intricate technical solutions throughout our Digital Banking ecosystem. Reporting directly to the Director of Technical Program Management, this leader will be responsible for ensuring the delivery of quantifiable value and outstanding customer experiences. This position emphasizes execution in alignment with company policies and strict adherence to Enterprise Change Management Processes. The Senior Manager will prioritize customer needs and the effects on customer journeys, driving delivery excellence by identifying technical risks, creating mitigation strategies, managing dependencies, and fostering collaboration across engineering teams, product management, and both internal and external partners. The ideal candidate will cultivate robust cross-functional relationships and exert influence without direct authority to achieve desired outcomes that align with business objectives, while simultaneously enhancing the reliability and usability of customer-facing products and services.

Role overview Kaseya seeks a Senior Technical Program Manager based in Vancouver, British Columbia. This position centers on guiding technical projects from initial planning through final delivery. The Senior Technical Program Manager collaborates with teams across the organization to coordinate work, track progress, and ensure projects move forward as planned. What you will do Lead technical programs aimed at improving both product offerings and internal processes Collaborate with engineers, product managers, and other stakeholders to align on goals and set priorities Manage project schedules and deliverables, working to meet established deadlines Oversee delivery of solutions that address customer requirements and uphold quality standards Requirements Significant experience in technical program management Ability to coordinate efforts across cross-functional teams History of delivering projects that support business objectives and customer needs

At GitLab, we are pioneers in developing the most comprehensive AI-powered DevSecOps Platform, utilized by over 100,000 organizations around the globe. Our mission is to empower individuals to contribute and co-create the software that drives our world forward. By fostering a culture of contribution, we transform consumers into active participants, significantly accelerating human advancement. Our platform brings together teams and organizations, dismantling barriers and redefining the possibilities in software development. With cutting-edge products like Duo Enterprise and Duo Agent Platform, we deliver AI advantages at every stage of the Software Development Life Cycle (SDLC).We embody the same principles that are integrated into our products in our team dynamics: embracing AI as a crucial productivity enhancer. Every team member is encouraged to leverage AI in their daily tasks for improved efficiency, innovation, and impact. GitLab is a place where careers thrive, innovation is nurtured, and every voice is heard. Our high-performance culture is driven by our core values and a commitment to continuous knowledge sharing. This environment enables our team to realize their full potential while collaborating with industry leaders to tackle complex challenges. Join us in co-creating the future as we build technology that revolutionizes software development.Role OverviewAs the Engineering Manager for Infrastructure Platforms at GitLab, you will play a pivotal role in nurturing and leading a high-performing team responsible for ensuring our platforms are secure, reliable, and scalable. Your key responsibilities will include hiring, mentoring, and developing team members while fostering an environment that empowers them to achieve exceptional results.You will collaborate closely with Product Managers and Engineering leaders throughout GitLab to translate business objectives and customer requirements into resilient infrastructure platforms that underpin all our offerings, including GitLab.com, GitLab Dedicated, and self-managed deployments. Your globally distributed team will operate in an agile and asynchronous manner, enhancing the functionality of core platform components, boosting system reliability and performance, and supporting new product capabilities at scale.This role requires a blend of hands-on technical leadership and effective people management. You will guide architectural and design discussions, ensuring that your team is aligned and focused on delivering innovative infrastructure solutions.

Join Us in Strengthening Global Connections!At Kong, we value diverse applicants who may not fit every criterion but are eager to contribute. If you're passionate about cybersecurity and your skills align with our needs, we encourage you to apply!Position Overview:We are in search of a proactive and skilled Senior Technical Program Manager (TPM) to bolster our Cybersecurity team within the Office of the Chief Information Security Officer (OCISO) at Kong. This role will encompass a wide array of cybersecurity initiatives, including risk management, compliance automation, security operations, and technical delivery.The successful candidate will possess extensive experience in an Information Security or Cybersecurity role, showcasing a robust comprehension of security frameworks, risk management, and technical program execution. Relevant certifications such as CISSP or CISM are highly regarded.Key Responsibilities:Lead and oversee Kong's Cybersecurity Programs within the OCISO.Establish, develop, and monitor key performance indicators (KPIs).Collaborate with engineering, product, and business teams to define, prioritize, and deliver effective technical solutions.Communicate complex technical challenges and resolutions to leadership and stakeholders effectively.Remain informed on regulatory and industry standards (such as ISO 27001, PCI-DSS, FedRAMP, NIST 800-53) to guide risk and control strategies.Develop strategies for issue and risk mitigation, contingency planning, and compliance adherence.Exhibit ownership and independence in managing programs and delivering high-quality results.Qualifications:Proven experience in an Information Security or Cybersecurity team.Strong program and project management skills with comprehensive knowledge of security and audit frameworks (e.g., SOC 2, PCI, ISO, FedRAMP).Ability to effectively connect Product, Engineering, and Architecture teams to facilitate solutions.Exceptional communication, stakeholder engagement, and organizational capabilities.

Role overview Twilio Inc. is seeking a Technical Program Manager to join its remote team in Alberta, Canada. The role centers on guiding technical projects from early planning stages through to delivery. Success in this position depends on strong coordination with engineering, product, and other teams to deliver programs that strengthen the Twilio platform and improve outcomes for customers. What you will do Lead technical projects that expand and refine Twilio’s platform Collaborate with cross-functional groups to align on goals, schedules, and deliverables Monitor progress and identify risks to keep programs on track Encourage technical quality and support ongoing improvement efforts Location This is a remote role based in Alberta, Canada.

Join Stripe as a Technical Program Manager specializing in Enterprise Readiness Programs. In this pivotal role, you will lead initiatives aimed at ensuring that our enterprise solutions are robust, scalable, and ready for deployment. You will collaborate with cross-functional teams to drive program execution, identify risks, and implement solutions that enhance our enterprise offerings.Your expertise in technical program management will be instrumental in facilitating communication between engineering, product, and operations teams. You will champion best practices in project management and contribute to a culture of continuous improvement.

Lyft is looking for a Senior Technical Operations Program Manager to join the team in Toronto, Canada. This role sits within Corporate Engineering, IT, Privacy, and Security, working closely with business leaders and technology teams to deliver high-impact programs that support Lyft's mission and workforce. Role Overview The Senior Technical Operations Program Manager leads strategic initiatives that help teams across Lyft operate more efficiently and effectively. This position acts as a connector between departments, ensuring alignment on goals and measurable outcomes. The focus is on enabling teams with technology and processes that support Lyft’s broader objectives. What You Will Do Drive high-value technical and operational programs from planning through execution Collaborate with business partners and technical teams to deliver results Align stakeholders around a shared vision and clear priorities Foster strong relationships across departments to support program success Who You Are Experienced in technical operations or program management at a senior level Skilled at building partnerships and communicating with both business and technical teams Comfortable leading cross-functional initiatives and measuring impact Committed to supporting a diverse and inclusive workplace Lyft values every team member and is dedicated to creating an environment where all employees can thrive. Candidates from all backgrounds are encouraged to apply.

Join INTRALOT as a Platform Engineer – AWS Infrastructure and Power the Future of Gaming!At INTRALOT, we are at the forefront of revolutionizing the gaming industry through cutting-edge technology and innovative solutions. Our global presence, rich diversity, and dynamic teams foster a culture that prioritizes people. We invite you to become a part of our team as a Platform Engineer. Are you a driven professional eager to elevate your career? At INTRALOT Canada, we are redefining the gaming landscape with scalable, reliable, and state-of-the-art systems. Take this opportunity to make a significant impact while collaborating with a team that thrives on innovation.Your Role:As a Platform Engineer – AWS Infrastructure, you will oversee the operational integrity, reliability, and evolution of our existing AWS infrastructure platform that powers production workloads. Your main objectives will be stability, security, automation, and operational excellence, ensuring that our platform remains robust, scalable, and user-friendly.This role is integral to our operations team and focuses on enhancing and managing shared AWS services. Responsibilities include:Managing and supporting production AWS environments across multiple accounts.Maintaining essential AWS services including compute, networking, storage, IAM, and shared platform services.Implementing patch management utilizing Ansible where suitable.Responding to infrastructure alerts, incidents, and service disruptions. Reliability, Monitoring & Incident Management:Monitoring platform health, availability, and capacity using CloudWatch and centralized observability tools.Troubleshooting infrastructure issues concerning compute, networking, storage, or access control.Engaging in incident response, root-cause analysis, and post-incident improvements. Infrastructure as Code & Controlled Automation:Enhancing and managing existing Infrastructure as Code through Terraform and/or AWS CloudFormation.Utilizing Ansible for configuration management, operational automation, and standardizing system-level modifications as needed (e.g., OS configurations, agents, operational tools).Minimizing manual configurations by enforcing version control on existing resources.Applying changes through structured CI/CD pipelines and change management practices.

Thumbtack is looking for a Senior Engineering Technical Program Manager to join the Productivity Engineering team. This remote role is open to candidates based in Ontario. Role overview This position centers on leading projects that help engineers work more efficiently. The focus is on improving workflows and supporting initiatives that align with Thumbtack’s business goals. What you will do Guide cross-functional projects designed to boost engineering productivity and streamline workflows. Coordinate with teams throughout the company to deliver solutions that make processes smoother and advance business priorities. Spot opportunities to improve efficiency and take ownership of initiatives that shorten project delivery times. Encourage collaboration among engineering and partner teams to keep projects moving forward and aligned with company objectives. Collaboration This role works closely with engineers, product managers, and other key stakeholders at Thumbtack. The goal is to support and refine engineering practices across the organization.

Menlo Security is dedicated to empowering secure connections, communications, and collaborations globally without compromise. The challenges posed by COVID-19 have further underscored the significance of our mission as we support a diverse clientele, including Fortune 500 companies, 9 out of the 10 largest global banks, and the Department of Defense.As we transition from a team of 400 employees into our next growth phase, we are on the lookout for passionate individuals who embody empathy and agility. The ideal candidate is ethical, highly organized, committed to completing tasks, service-oriented, and open to feedback while also being confident enough to provide constructive input.Menlo Security is well-positioned for growth, supported by prestigious investors including Vista Equity Partners, General Catalyst, JPMC, American Express, HSBC, and Ericsson Ventures.About the RoleAs a Platform Infrastructure Engineer, you will be part of a skilled team responsible for building and managing Menlo Security's core infrastructure services. Our team operates a sophisticated, cloud-native infrastructure leveraging Google Kubernetes Engine and virtual machines across multiple global environments, from development to production. We emphasize automation, security-first design, comprehensive observability, and multi-region resilience. You will work with a substantial fleet of virtual machines in AWS and GCP, engage in writing Infrastructure as Code, and demonstrate a passion for automation and reliability engineering.ResponsibilitiesDesign, deploy, and maintain virtual machine and Kubernetes infrastructure on GCP and AWS across numerous clusters.

Become a Key Player at INTRALOT as a Platform Engineer – AWS Infrastructure - Elevating Gaming Experiences!At INTRALOT, we are at the forefront of transforming the gaming landscape through cutting-edge technology and innovative practices. With a global footprint and a rich tapestry of cultures, our team thrives under a people-first philosophy. We are in search of a Platform Engineer who is enthusiastic about advancing their career. Join us at Intralot Canada as we revolutionize the gaming sector with scalable, reliable, and state-of-the-art systems. This is your opportunity to make a significant impact while collaborating with a forward-thinking team that values innovation.Your Responsibilities:In your role as a Platform Engineer – AWS Infrastructure, you will oversee the daily operations, reliability, and enhancement of our existing AWS infrastructure platform that supports mission-critical production workloads. Your primary focus will be on ensuring stability, security, automation, and operational excellence so that the platform remains robust, scalable, and user-friendly.This position is integral to our operations team and emphasizes the management and enhancement of shared AWS services. Operating & Supporting Existing AWS InfrastructureManage and support production AWS environments across multiple accounts.Ensure the maintenance of core AWS services, including compute, networking, storage, IAM, and shared platform services.Assist with patch management utilizing Ansible where applicable.Respond promptly to infrastructure-related alerts, incidents, and service disruptions. Reliability, Monitoring & Incident ManagementMonitor platform health, availability, and capacity via CloudWatch and centralized observability tools.Troubleshoot infrastructure issues related to compute, networking, storage, or access control.Engage in incident response, root-cause analysis, and post-incident enhancements. Infrastructure as Code & Controlled AutomationMaintain and enhance existing Infrastructure as Code utilizing Terraform and/or AWS CloudFormation.Employ Ansible for configuration management, operational automation, and standardization of system-level changes as needed (e.g., OS configuration, agents, operational tooling).Minimize manual configurations by placing existing resources under version control.Implement changes through controlled CI/CD pipelines and change management processes.

At Docker, we simplify application development, allowing developers to focus on their core objectives. Our remote-first team is globally dispersed, driven by a collective passion for innovation and exceptional developer experiences. With over 20 million monthly users and 20 billion image pulls, Docker stands as the premier tool for building, sharing, and operating applications—trusted by both startups and Fortune 100 companies. We are experiencing rapid growth and are just getting started. Join us for an exciting journey!The Infrastructure Engineering team is responsible for building and managing the cloud-native platform that powers Docker’s product suite. We design resilient services, automate processes where beneficial, and measure key metrics to ensure hundreds of engineers can deploy safely to millions of users every day.A key focus of our team is self-service. We develop streamlined platform capabilities that empower internal teams to provision, deploy, observe, and manage services with minimal friction and robust guardrails. We treat our platform as a product, establishing clear contracts, well-defined defaults, and comprehensive documentation. Our success is evaluated based on user adoption and a reduction in support requests.How We OperateDocumentation and Iteration: We emphasize thorough documentation, code reviews, and incremental releases.Sustainable Reliability: Our priority is to address root causes, establish effective alerts, and implement automation, rather than relying on heroics.Cross-Functional Collaboration: We work closely with product and security teams by default.AI-Driven Execution: We create workflows that reduce manual tasks and enhance incident response, while ensuring guardrails, auditability, and human review.What You Will Focus OnMinimizing manual work through automation, including AI-assisted operational workflows.Creating self-service onboarding and deployment workflows that reduce ticket volume and accelerate delivery timelines.Scaling Kubernetes foundations and evolving our traffic and ingress stack.Key Responsibilities1) Self-Service Platform ServicesDevelop and manage internal platform services and APIs using Go, focusing on provisioning, quotas, policies, cost insights, and platform workflows.Establish streamlined pathways for self-service onboarding and ongoing operations, including access, deployment configurations, observability defaults, and governance frameworks.

Join INTRALOT as an AWS Cloud Infrastructure Platform Engineer – Powering Gaming Experiences!At INTRALOT, we are at the forefront of revolutionizing the gaming industry through innovative technology. Our global presence and diverse teams foster a culture that prioritizes people. We are seeking a Platform Engineer who is passionate about advancing their career. At INTRALOT Canada, we are reshaping gaming with robust, scalable, and state-of-the-art systems. This is your opportunity to make a significant impact and grow with a collaborative and innovative team.Your Role:As a Platform Engineer – AWS Infrastructure, you will oversee the daily operations, reliability, and enhancement of our existing AWS infrastructure that supports production workloads.The platform consists of Red Hat Enterprise Linux (RHEL) systems and an OpenShift container platform hosted on AWS EC2 instances, facilitating critical application workloads. Your primary focus will be on ensuring stability, security, automation, and operational excellence to maintain a robust, scalable, and user-friendly platform.This position is part of the Operations team, dedicated to managing and improving AWS-based infrastructure and container platforms that drive our gaming services.What You’ll Do: Operate & Support Existing AWS InfrastructureManage and support production AWS environments across multiple accounts.Oversee core AWS services including EC2, networking, storage, IAM, and other supporting infrastructure services.Administer EC2-based Red Hat Enterprise Linux (RHEL) instances hosting application and platform components.Conduct OS lifecycle management, patching, hardening, and configuration management for Linux systems.Facilitate patch management and configuration automation using Ansible. Operate OpenShift Platform on AWSManage the OpenShift container platform deployed on AWS EC2 instances.Maintain and troubleshoot OpenShift cluster nodes, networking, storage integration, and workloads.Assist with cluster lifecycle activities, including node maintenance, upgrades, and configuration changes.Collaborate with development teams to ensure containerized applications operate efficiently and reliably on the platform.

Join Samsara as a Senior Program Manager, where you will play a pivotal role in shaping our Customer Success programs. In this fully remote position, you will lead cross-functional teams to drive customer engagement and satisfaction.

Join Sophos as a Technical Program Manager for Compliance Enablement where you will play a pivotal role in ensuring our compliance processes are seamless and effective. Your expertise will drive the execution of compliance initiatives and promote a culture of accountability and transparency within our organization. Collaborate with cross-functional teams to develop and implement strategies that align with regulatory requirements and best practices.

Spellbook is revolutionizing the way transactional lawyers operate by providing the most advanced AI copilot for their needs. Our tool seamlessly integrates with Microsoft Word, empowering legal professionals to draft, review, and negotiate contracts with incredible speed and accuracy—up to 10 times faster than traditional methods. Over 4,000 law firms, in-house legal teams, and solo practitioners trust Spellbook to enhance their workflows and alleviate the burdens of routine contract work.With support from prominent investors such as Khosla Ventures, Thomson Reuters Ventures, Inovia Capital, The LegalTech Fund, Bling Capital, and Moxxie Ventures, we are on a growth trajectory. Recently, Spellbook secured $50 million in Series B funding led by Keith Rabois at Khosla Ventures, bringing our total funding to over $80 million.*This is an active vacancyABOUT THE ROLEWe are on the lookout for a versatile Platform and Infrastructure Engineer to join our dynamic team. In this role, you will engage with our entire technology stack—from cloud infrastructure (AWS, MongoDB, infrastructure as code) to platform enhancements that support product development and ensure system reliability. Your contributions will be crucial in establishing the technical architecture that allows Spellbook to scale and provide exceptional experiences for our users.As a Platform and Infrastructure Engineer, you will play a vital role within our compact yet powerful engineering team of 20 developers. Your focus will be on three main areas:Constructing technology foundations: Take ownership of and enhance core platform systems (including identity and access management, core data models, and internal platform functions).Ensuring top-notch quality: Propel the company towards achieving 99.5% service levels through enhanced monitoring, observability, and reliability practices. Set up QA foundations and development best practices.Boosting development efficiency: Minimize friction in our development environment and CI/CD pipeline. Introduce productivity metrics and tooling enhancements to empower our team to operate with impressive speed.RESPONSIBILITIESManage and optimize infrastructure (AWS, MongoDB, infrastructure as code)Develop platform capabilities including authentication, authorization, entitlement, and AI inferenceEnhance CI/CD pipeline and build toolsOversee worker queue management (BullMQ) and API development

jobgether seeks a Technical Director of ERP Programs to lead company-wide ERP initiatives from Canada. This leadership role shapes the design, deployment, and ongoing enhancement of ERP systems, ensuring they support both current needs and future growth. Key Responsibilities Direct all phases of ERP program management, including initial planning, system rollout, and ongoing optimization. Collaborate with cross-functional teams to deliver smooth ERP integration across departments. Ensure technology decisions align with business objectives and drive operational efficiency. Requirements Proven experience in technology management with a focus on ERP solutions. Demonstrated ability to lead complex ERP projects from start to finish. Skilled at working with both technical and business stakeholders to achieve shared goals.

Empower Every Identity, from AI to HumanAt Okta, we believe that identity is pivotal for unlocking the potential of artificial intelligence. We secure AI by constructing a trusted, neutral infrastructure that allows organizations to confidently navigate this transformative era. This endeavor demands a tenacious approach to tackling complex challenges with significant real-world implications. We are in search of innovators and leaders who act with speed and urgency while executing with precision.This is a chance to engage in work that defines your career. If you share our commitment to this mission, we would love to connect.The Okta Security team's mission is to fortify Okta's standing as the premier Identity-as-a-Service solution by identifying and mitigating risks that impact our employees, products, and most importantly, our clients. As the adoption of cloud applications accelerates, businesses are increasingly challenged to assess risks accurately and respond at the pace of their operations.As a Staff Technical Program Manager within the Cyber Defense team, you will be instrumental in advancing large-scale security initiatives. Collaborating with our global Cyber Defense Operations and Engineering teams, you will design, develop, and refine the tools and processes that safeguard Okta and our customers. This position requires outstanding leadership abilities, exemplified by your capacity to influence and align stakeholders across all levels—from individual engineers to executive leadership. You will facilitate effective team collaboration, resolve conflicts, prioritize tasks, and cultivate a culture of shared dedication to mutual objectives.The ideal candidate will possess extensive experience in cybersecurity and a proven history of managing technical programs within a dynamic, cloud-native setting. This role necessitates strong leadership, a sense of ownership, autonomy, and exceptional communication skills, with the capability to translate intricate technical issues into straightforward, actionable strategies.