About the job
Wavelo is a cutting-edge SaaS company dedicated to simplifying telecom operations.
We deliver versatile software solutions that modernize the way communication service providers (CSPs) operate, enabling them to enhance value, prioritize customer experience, and accelerate their growth.
As a proud member of Tucows (NASDAQ: TCX, TSX: TC)—one of the globe's premier Internet services firms—Wavelo enjoys exceptional resources and talent. Our people-first philosophy is grounded in respect, trust, and flexibility. We believe that accommodating our employees leads to collective success. This is why most of our positions are remote-first, allowing you to work from anywhere with internet connectivity!
The transformative work we undertake truly impacts lives. If this resonates with you, we encourage you to apply!
About the Opportunity
We are on the lookout for a proactive Principal Engineer specializing in Platform Engineering who is passionate about learning, knowledge sharing, and leveraging new technologies to tackle complex challenges.
In this role, you will establish the technical direction and provide robust platform capabilities that enhance Wavelo's speed of delivery, operational ease, and scalability—focusing particularly on environment automation, CI/CD maturity, reliability and observability, and developer experience.
This position is tailored for someone who excels in navigating ambiguous problem spaces, aligns technical investments with business objectives, and continually raises the engineering standards across teams.
You will collaborate closely with Infrastructure / DevOps teams and cross-functional stakeholders to minimize “coordination as a dependency” (for instance, transforming environment creation into a configuration task rather than a coordination challenge) and drive measurable enhancements utilizing delivery and reliability metrics such as DORA metrics, incident reduction, and toil reduction.
This is a remote opportunity for candidates located in Canada.

