About the job
About Mindbody and Playlist
Playlist brings people together for meaningful experiences in fitness, wellness, and beyond. By connecting individuals with activities that matter, Playlist, home to Mindbody and ClassPass, helps businesses and customers turn intentions into real-life actions. Mindbody supports wellness entrepreneurs with technology that powers their businesses and elevates client experiences. The team values curiosity and innovation, always seeking new ways to connect people and businesses through technology.
Role Overview: Regional Director of Strategic Accounts – APAC
The Regional Director of Strategic Accounts – APAC leads growth, retention, and overall success for Mindbody’s strategic customers across the Asia-Pacific region. This position oversees mid-market and enterprise sales, account management, and technical account management, managing a portfolio of high-value, multi-location clients throughout APAC.
This leader manages teams across these functions, shaping a unified, customer-focused approach for new business, partnerships, solution delivery, and operational excellence. The Director nurtures existing relationships, drives regional acquisition strategies, and champions initiatives that support onboarding, adoption, and long-term client growth in both mid-market and enterprise segments.
Key Responsibilities
- Own revenue, growth, and retention targets for the Strategic Accounts organization in APAC, covering mid-market and enterprise customer segments.
- Implement consultative, solution-driven sales strategies that connect client goals with Mindbody’s platform capabilities.
- Deliver proactive value to clients through data analytics, operational improvements, and effective use of technology.
- Build and maintain senior relationships with C-suite executives and other key decision-makers among strategic customers.
- Serve as executive sponsor for top clients, supporting customer satisfaction, renewals, and expansion opportunities.
Location
This role is based in Australia and covers the Asia-Pacific region.

