Zonal Service Manager - Team Leadership Role

POS-25459Role SummaryAt HubSpot, our mission is to empower millions of organizations to achieve sustainable growth. As the Team Manager for Scaled Contract Management, you will lead a dynamic team dedicated to addressing billing and contract inquiries for our Scaled customers. This role is crucial in enhancing established processes, driving operational excellence, and fostering cross-functional collaboration. You will leverage data-driven insights to continuously improve our services in a fast-paced, evolving environment.What You’ll DoLead and mentor a team of Contract Managers who handle a significant volume of billing and contract inquiries.Ensure operational excellence through strategic goal setting, performance management, and professional development initiatives.Enhance workflows and implement automation solutions to boost efficiency, accuracy, and customer satisfaction.Utilize customer and performance data to uncover trends, eliminate obstacles, and execute operational enhancements.Collaborate closely with Legal, Operations, Customer Success, and regional leadership to ensure alignment and streamline contract processes.Refine existing playbooks and identify opportunities to create new scalable processes.Promote a high-performance culture within the team that emphasizes accountability, ownership, and a customer-centric approach.Guide the team through ambiguity and change, ensuring sustained focus, motivation, and alignment with business objectives.

About MixpanelMixpanel is a leading event analytics platform that empowers builders to access critical insights from their data without the need for SQL. By enabling everyone in an organization to understand the impact of their contributions on product, marketing, and revenue metrics, we facilitate informed decision-making.With over 9,000 paying clients, including prominent names like Netflix, Pinterest, Sweetgreen, and Samsara, Mixpanel is dedicated to providing a comprehensive and trustworthy analytics platform that all users can rely on.About the RoleWe are seeking a results-oriented Scaled Renewals Manager to join our team in Bangalore. In this position, you will take on the commercial responsibility for a portfolio of existing customers located in North America.The primary objective of our team is to enhance Net Revenue Retention (NRR). You will oversee the commercial lifecycle, ensuring timely renewals, uncovering growth opportunities, and guaranteeing that customers fully leverage the platform's value.Key ResponsibilitiesRevenue Growth & PipelineCommercial Ownership: Manage the renewal process for your portfolio to achieve or surpass retention targets.North American Portfolio: Oversee a high-volume portfolio of customers across North America, ensuring favorable commercial outcomes in their specific time zones.Expansion: Actively seek cross-sell and up-sell opportunities by understanding customer objectives and presenting relevant features or add-ons.Lead Management: Assess complex or high-value expansion prospects and work with the Account Management team to ensure appropriate engagement.Retention & Account HealthProactive Engagement: Track account health metrics to identify risks early. Communicate with customers to address commercial inquiries and ensure smooth renewal processes.Value Demonstration: Conduct discovery calls to reaffirm the product's value and ROI, helping mitigate churn and secure long-term commitments.Negotiation: Oversee the negotiation process to facilitate favorable outcomes.

About Fulfillment IQ Fulfillment IQ (FIQ) is a supply chain engineering and transformation firm supporting brands, retailers, and 3PLs in building and optimizing logistics operations. The company works at the intersection of strategy, operations, and technology, addressing challenges in warehouse design, automation, order management, transportation, and overall supply chain execution. Teams at FIQ combine deep industry knowledge with technical skills, delivering results through consulting, systems implementation, and proprietary platforms. The focus is on accelerating value and reducing delivery risk for clients. Role Overview The Manhattan SCALE WMS Manager leads end-to-end SCALE WMS implementations for various sites and clients. This position requires strong expertise in Manhattan SCALE WMS, along with leadership to manage project teams, communicate with stakeholders, and ensure successful delivery of warehouse management solutions. This manager serves as the subject matter expert for Manhattan SCALE WMS, overseeing design, configuration, deployment, and ongoing operational improvements. Location and Reporting Location: Bengaluru, Karnataka, India Job Type: Full-Time Reports to: COO What You Will Do Lead Manhattan SCALE WMS implementation projects across multiple warehouses and regions. Guide and mentor consultants and engineers on SCALE WMS initiatives. Oversee system configuration, design workshops, and solution architecture. Work with client leadership to translate business needs into scalable technical solutions. Ensure documentation standards are met, including URS, SOPs, process flows, functional and technical specs, and test scenarios. Coordinate with external vendors for integrations involving TMS, MHE, packing, and conveyor systems. Manage user acceptance testing, training, and ongoing support for clients. Troubleshoot complex operational and technical issues within SCALE and integrated systems. Promote continuous improvement to boost efficiency, compliance, and scalability. Serve as the escalation point for critical WMS issues and coordinate with Manhattan Associates as needed.

Role Overview Weekday-1 is hiring an Associate Contract Manager based in Bengaluru, Karnataka, India. This position supports one of Weekday's valued clients. The role focuses on managing the full contract lifecycle for a range of commercial agreements. What You Will Do Draft, review, redline, and track contracts, including NDAs, MSAs, SOWs, MoUs, and vendor agreements. Maintain an organized contract repository and monitor key contract milestones. Work closely with legal, procurement, and business teams to support negotiations and ensure timely execution of agreements. Identify potential risks and help ensure contracts meet compliance and business objectives. Coordinate internal approvals and maintain accurate documentation throughout the contract process. Help ensure all contractual obligations are met and documented appropriately. What We Look For Experience or strong interest in contract management, especially with commercial agreements. Attention to detail and organizational skills to manage multiple contracts and priorities. Ability to collaborate with cross-functional teams and communicate clearly. Comfort working at the intersection of legal and business operations. Compensation Salary: ₹5,00,000 - ₹8,00,000 per annum

Join our dynamic team at Turner Townsend as a Cost Manager - MEP (Pre-Contracts). In this role, you will be responsible for providing expert cost management services in Mechanical, Electrical, and Plumbing (MEP) sectors during the pre-contract phase of projects. We are looking for a motivated individual who is adept at managing budgets, developing project cost estimates, and providing financial analysis.

Join Veeva Systems, a pioneering force in industry cloud solutions, as we accelerate the delivery of life-saving therapies to patients. As one of the fastest-growing SaaS companies, we've surpassed $2B in revenue in our last fiscal year, with robust growth opportunities ahead.Veeva's core values—Do the Right Thing, Customer Success, Employee Success, and Speed—drive our commitment to balancing the interests of our customers, employees, society, and investors. In 2021, we made history as a public benefit corporation (PBC).Embrace the flexibility of a Work Anywhere culture, enabling you to thrive in your preferred work environment, whether at home or in the office.We invite you to be part of our mission in transforming the life sciences sector, making a meaningful impact on our customers, employees, and the wider community.The RoleAs a Team Manager, you will guide a talented team of migration architects and consultants. We seek a dynamic leader who is highly motivated, results-driven, organized, and adept in social interactions. Your leadership will ensure service delivery and operational excellence across our R&D customer base, enhancing engagement within your team.In this role, you will serve as a customer advocate, collaborating closely with other Veeva teams (Services, Product) to ensure ongoing customer success. You will play a pivotal role in our India Services team, delivering migration solutions for global project teams implementing Veeva Vault R&D applications and Vault Platform cloud solutions within the life sciences industry.The ideal candidate will possess a passion for people management, a process-oriented mindset, and an exceptional work ethic. Enjoying autonomy and working in an international environment will be key to your success. We foster a vibrant remote work culture where hard work, enjoyment, and personal growth thrive. This is a full-time permanent role with Veeva.

Join our dynamic team as a Cost Manager - Civil (Pre-Contracts) at Turner Townsend in Bengaluru. In this pivotal role, you will leverage your expertise in cost management and civil engineering to oversee pre-contract activities. Your focus will be on ensuring that all project costs are meticulously analyzed and managed, contributing to the successful delivery of our real estate projects.As a Cost Manager, you will collaborate with multidisciplinary teams, engage with clients, and provide strategic insights to drive project success. This position is ideal for professionals who are passionate about civil construction and are looking to make a significant impact in a global firm.

Role overview Nielsen Company seeks a Senior Contract Analyst based in Bengaluru. This role manages contract processes from initial review through negotiation, ensuring each agreement aligns with company policies and regulatory guidelines. The Senior Contract Analyst plays a key part in supporting compliance efforts and improving contract workflows. Collaboration with both internal teams and external partners is central to the position. What you will do Review and draft a range of contracts for various business needs Negotiate contract terms with stakeholders inside and outside the company Verify that all contracts comply with internal standards and external regulations Analyze and refine contract workflows to support process improvements Requirements Strong analytical skills for evaluating contract terms and processes Keen attention to detail, especially in contract language and compliance matters Proven experience in contract negotiation and drafting

Role Overview Scaled Agile, Inc. is hiring a Country Manager for India and the ASEAN region, based in Bengaluru. This leadership role focuses on expanding the company’s presence and strengthening client relationships across these key markets. What You Will Do Lead and develop a regional team to achieve business goals. Drive sales efforts and increase market share in India and ASEAN countries. Build and maintain strong relationships with customers throughout the region. Create and execute strategic plans that support the company’s growth objectives. Oversee the delivery of Scaled Agile solutions to clients, ensuring high standards and customer satisfaction. Location This position is based in Bengaluru.

Nexthink is seeking a passionate Product Manager to join our innovative Library team, the architects behind no-code content packs that deliver instant value to our customers.In this pivotal role, you will take ownership of a diverse range of IT subjects, such as AI compliance, endpoint health, collaboration tools, Windows upgrades, and zero-trust readiness. Your responsibilities will encompass end-to-end management: identifying customer pain points, developing the roadmap, crafting solutions, and collaborating across product, marketing, and customer success teams to ensure successful market introduction.This position is perfect for seasoned IT consultants or professionals eager to amplify their impact. Instead of addressing issues for a single organization, you will uncover trends across various industries and create solutions that enhance efficiency and productivity for thousands of organizations and millions of employees.Additionally, if you're a product manager with a robust IT background, this role offers the opportunity to design, develop, and deploy solutions rapidly, without being hindered by engineering cycles, thereby directly contributing to Nexthink's growth.Key ResponsibilitiesOwn Your Domain: Define and execute the roadmap for various IT topics within the Nexthink Library.Identify trends, customer challenges, and new technologies to develop impactful solutions.Rapid Development of No-Code Solutions: Design and produce Nexthink Library packs from concept to deployment.Deploy solutions in minutes, rather than months, by leveraging Nexthink's platform capabilities. For instance, we successfully addressed the Crowdstrike outage within a day, providing immediate support to our customers.Monitor adoption rates, usage patterns, and customer results to discern what resonates and refine continuously.Collaborate and Influence: Develop and present persuasive product pitches to internal teams, customers, and prospects, showcasing how your solutions address their urgent challenges.Work closely with Product, Sales, and Customer Success teams to grasp market demands, influence platform enhancements, and create effective solutions for customer acquisition and retention.

Role Overview SurveyMonkey is hiring an Engineering Manager for the Infrastructure Team in Bengaluru, India. This position leads efforts to strengthen and expand the company's infrastructure, focusing on performance and reliability. What You Will Do Oversee engineering projects that improve infrastructure capabilities. Guide and support a team of engineers tackling complex technical challenges. Work closely with product management and operations to keep projects aligned with strategic objectives. Collaboration This role involves regular coordination with cross-functional partners to deliver solutions that meet both technical and business needs.

Join Stripe as a Contracting Operations Specialist, where you will play a crucial role in enhancing our contracting processes.Your responsibilities will include managing vendor relationships, optimizing contract workflows, and ensuring compliance with legal standards.We are looking for someone with a keen eye for detail and a passion for efficiency. You will collaborate closely with cross-functional teams to streamline operations and drive positive outcomes.

Teamwork Makes the Stream Work. Roku is Revolutionizing TV ViewingAs the leading TV streaming platform across the U.S., Canada, and Mexico, Roku aims to enhance the experience of every television viewer globally. We were the pioneers in streaming technology for TVs, and our goal is to establish ourselves as the central hub of the TV ecosystem. We connect audiences with the content they cherish, empower content creators to reach and monetize vast audiences, and offer advertisers unrivaled tools to engage with consumers.From day one at Roku, your contributions will be significant and appreciated. In our dynamic environment, everyone plays an essential role. You will have the chance to delight millions of viewers worldwide while gaining invaluable experience across various fields. About the Team The Content Platform & Intelligence team is responsible for developing the pipelines, tools, and insights that enhance Roku’s global Sports, Live, and Video on Demand experiences. We efficiently manage and enrich partner catalogs at scale, ensuring rights-accurate content availability while driving core platform functionalities like Search, Browse, and Recommendations. Our team is dedicated to maintaining high metadata quality, reliability, and performance to ensure viewers can effortlessly discover and enjoy their favorite content.About the Role We are looking for a Senior Product Manager to enhance Roku's onboarding process for Premium Subscription partners. You will be responsible for the product strategy and execution related to the onboarding of Video on Demand, Live, and Sports content at scale, with a focus on content rights, volume, and performance. Collaborating closely with teams from Subscriptions, Metadata Platform, Sports & Live, Content Operations, Partnerships, and Engineering, you will deliver high-quality integrations that drive monetization, enhance content discovery, and create enjoyable viewer experiences.What You’ll DoLead the roadmap for onboarding new Premium Subscription partners, including VOD, Live, and Sports content.Work in collaboration with metadata providers to improve Live & Sports coverage: schedules, fixtures, teams/players, scores, artwork, league information, etc.

About the RoleBosch Mobility Platforms & Solutions (MPS) has developed the Logistics Operating Stack (L.OS) — a comprehensive platform designed to enhance fleet operations, automate compliance, streamline digital workflows, and foster ecosystem connectivity throughout the logistics value chain.As we embark on our next phase focused on scaling and monetizing the platform, we are seeking a dynamic individual to spearhead revenue generation efforts for the L.OS platform and commercialize new, demand-generating modules such as:Regulatory and compliance solutions (e.g., HAZMAT)Embedded financial instrumentsInsurance-linked productsTransaction-based servicesValue-added operational toolsRole OverviewThe Manager – Logistics Platform Monetization & Scale will:Drive revenue growth across existing L.OS deploymentsLaunch and commercialize innovative monetization modulesIdentify new demand drivers within fleet and logistics ecosystemsCollaborate closely with product teams to transform new features into revenue streamsActivate ecosystem partnerships to facilitate scalable adoptionThis role is centered on scaling and expansion, not on early-stage development.Key Responsibilities1. Revenue ScaleAchieve defined L.OS revenue targetsExpand existing deployments across fleets and operatorsDrive the adoption of multi-site and multi-module solutions2. Platform Monetization ExpansionIdentify high-potential monetization themes such as:Regulatory compliance modules (e.g., HAZMAT)Financial services and embedded financeTransaction-based servicesInsurance-linked solutionsCreate structured commercial cases for new modulesPropel market adoption of new revenue features3. Demand Generation & Vertical ExpansionDevelop vertical-specific playbooksIdentify emerging use cases across the logistics ecosystemCollaborate with product teams to prioritize revenue-impacting enhancements4. Strategic Account DevelopmentStrengthen relationships within existing fleet and logistics customersTransition from single-module deployments to platform-level integrationsEstablish long-term commercial partnerships5. Ecosystem ActivationCollaborate with:Fleet management providersFinancial service partnersInsurance ecosystem playersTelematics and compliance providersStructure revenue-sharing or transaction-based modelsRequired Experience5–8 years in:Logistics technology platformsFleet management SaaSEmbedded finance within mobilityCompliance automation or transactional services

About Pebl Pebl helps companies access global talent with its AI-driven Global Work Platform™. Businesses use Pebl to hire, pay, and manage employees in over 185 countries. The platform simplifies international expansion by reducing risk and handling compliance. With more than ten years of experience in global compliance, Pebl supports organizations as they grow and adapt across borders. Role Overview: Global Expense Specialist (3-Month Contract) This contract role sits within Pebl’s Global Payroll and Expense team. The Global Expense Specialist manages high-volume expense auditing and data entry for a three-month term. The work is tactical, with a focus on accuracy and adherence to policy across multiple countries. The position is based in Bengaluru, India. Contract Details Three-month fixed-term contract Preference for coverage during EMEA business hours (typically 11:00 AM to 8:00 PM IST) High availability and responsiveness during these hours is important Key Responsibilities Audit employee expense reports from over 30 countries, checking for compliance with Pebl’s policies and local tax rules (VAT/GST) Process, approve, or reject claims in Expensify, and provide clear feedback to employees when corrections are needed Confirm expenses are coded accurately to the General Ledger and posted correctly in NetSuite Keep detailed records of approvals and rejections to support audits and maintain transparency What We’re Looking For At least 3 years of experience in global expense management, payroll, or accounting Strong attention to detail with a focus on accuracy and compliance

Join Aarna HR Solutions Pvt Ltd as an Assistant General Manager (AGM) or Deputy General Manager (DGM) in our Contracts & Procurement department, where you will play a pivotal role in managing procurement processes and ensuring that contracts are executed efficiently and in compliance with organizational standards. We are looking for a dynamic leader who is adept at strategic planning, negotiation, and fostering strong relationships with vendors and stakeholders.

Weekday's Client is searching for an Engineering Manager to guide the Managed Risk team in Bengaluru, Karnataka. This leadership role centers on building and refining internal platforms and tools that help teams work more efficiently and productively. The Managed Risk group works where engineering meets AI, aiming to create a strong, results-driven organization. Role overview This position leads an onsite engineering team in Bengaluru. The work involves close collaboration with colleagues worldwide, developing systems and metrics that support team performance and operational goals. What you will do Lead and mentor a high-performing engineering team, focusing on improving product quality and strengthening security content. Apply emerging AI technologies to automate important processes and boost operational efficiency. Guide architectural decisions and shape product roadmaps, ensuring strong coordination with other departments.

We are seeking a highly motivated and skilled Project Manager to join our dynamic team at Aarna HR Solutions. This role is pivotal in overseeing design teams, ensuring project safety, and maintaining schedules to deliver exceptional results.Roles and Responsibilities:Lead and manage a design team with a collaborative approach that values relationships and delivers high-quality results.Ensure compliance with site safety standards and the Occupational Health and Safety Act.Independently develop and complete projects with minimal supervision.Regularly monitor and update the project schedule.Utilize advanced knowledge of FF&E, architectural/interior finishes, lighting, and materials to execute design intent effectively.Prioritize tasks to meet deadlines while ensuring high-quality service to clients, along with managing independent testing and inspections.Prepare and maintain “as built” drawings and issue final closeouts to consultants or owners.Strong organizational, oral, and written communication skills are essential.Interact effectively with senior management, clients, and vendors.Key Competencies:Leadership: Foster motivation, resolve conflicts, and make crucial decisions.Time Management: Handle multiple tasks efficiently with employees, customers, and management.Budgeting: Maintain project budgets across various fields.Analytical Skills: Solve daily operational problems and make data-driven decisions.Communication: Excellent interpersonal skills, fluency in Hindi is a plus.Additional Qualifications: Certification as a Project Management Professional (PMP) is advantageous.

Join Turner Townsend as an Assistant Cost Manager specializing in civil projects within the pre-contracts phase. In this entry-level role, you will collaborate closely with project teams, assisting in cost estimation, budget management, and financial reporting to ensure successful project delivery. Your analytical skills and attention to detail will be vital in supporting our commitment to excellence in project management.