About the job
- Conduct thorough testing of weekly, daily, and customer software releases to ensure product integrity.
- Generate and disseminate daily and weekly test reports, efficiently raise bugs, and manage bug tracking until resolution.
- Work collaboratively with fellow team members for seamless code integration and ongoing maintenance.
- Provide technical support, including troubleshooting, maintenance, and device upgrades for field engineers, customers, and partners.
- Engage with the internal engineering team to communicate field issues and discuss test fixes.
- Participate in customer interactions to help resolve technical challenges effectively.
- Engage in debugging and troubleshooting of wireless systems.
- Address issues promptly to meet Service Level Agreement (SLA) objectives.
- Collaborate across teams to ensure optimal performance of links and features on radio devices.
- Install software and test new devices for customer deployments, providing approvals as necessary.

