Web Support Analyst

We are seeking a dynamic and detail-oriented Application and Production Support Analyst to join our growing team in Charlotte, North Carolina. In this role, you will be responsible for providing technical support, troubleshooting issues, and ensuring the smooth operation of our applications in a production environment.

Join Artech Information Systems LLC as a Systems Support Analyst specializing in Java Applications. This role is crucial in ensuring the smooth operation and support of our Java-based systems. You will work closely with development teams and end-users to troubleshoot issues, enhance system functionality, and contribute to project implementations.

Join a leading financial institution as a Systems Support Analyst, where you will leverage over 7 years of expertise in application support and troubleshooting within the Funding, Collateral, and Cash Management sectors. Your role will involve providing vital production support, resolving complex technical issues, and ensuring comprehensive documentation for critical applications.As part of your responsibilities, you will occasionally work outside traditional business hours, including weekends and evenings, to facilitate application patches and releases. This role is integral to maintaining operational excellence and delivering high-quality client service.Key Responsibilities:Deliver application support across front, middle, and back office trading and collateral management systems.Act as the primary point of contact for the Funding and Collateral businesses.Provide hands-on application support from level 1 to level 3.Automate support tasks to enhance efficiency.Collaborate with various business partners to analyze and resolve inquiries and issues.Maintain robust documentation of issues and resolutions in our support wiki and knowledge base.Identify technology process gaps and propose improvements to meet service level agreements (SLAs).Assess potential risks that may impact business operations.Oversee the deployment process from testing to production environments.

Join our dynamic team at Mindlance as a Senior Business Systems Analyst, where you will leverage your expertise in production support and data analysis to drive impactful business outcomes. In this role, you will be responsible for analyzing complex systems, providing technical support, and collaborating with cross-functional teams to optimize processes and enhance data-driven decision-making.

Join Brightspeed as a System Support Manager specializing in Engineering & Construction Applications. In this pivotal role, you will oversee the integration and maintenance of our engineering systems, ensuring seamless operations and support for our construction projects.As a key member of our technology team, you will collaborate across various departments, including finance and operations, to enhance system functionality and user experience. Your expertise will help drive efficiency and innovation within our engineering processes.

Join our team as a Systems Support Analyst where you will be responsible for providing technical support and solutions for our clients. You will analyze system requirements, troubleshoot issues, and collaborate with cross-functional teams to enhance system performance. This role requires strong analytical skills and a passion for technology.

Accordion is seeking a Senior Production Support Engineer to help maintain and improve the reliability of production systems. This position is based in one of several major cities, including Atlanta, Boston, Charlotte, Chicago, Dallas, Los Angeles, New York, or San Francisco. Role overview This role focuses on keeping production environments stable and high-performing. The Senior Production Support Engineer will handle complex technical issues, deliver solutions, and monitor system health to prevent disruptions. What you will do Troubleshoot and resolve technical problems affecting live systems Work with cross-functional teams to address incidents and drive improvements Optimize system performance and reliability through careful analysis and proactive measures Provide ongoing maintenance and support for production applications Collaboration and impact This position works closely with teams across Accordion to ensure clients receive dependable service. A proactive mindset and strong technical skills are key to continuously refining support processes and delivering consistent results.

Accordion is looking for an AI Support Analyst to help advance AI projects across the company. This position involves working with multiple departments to identify their needs and support ongoing AI initiatives. Role overview This role centers on using analytical skills to provide data-driven solutions. The AI Support Analyst will collaborate with teams throughout the organization, aiming to improve AI capabilities and contribute to more efficient processes. Key responsibilities Support AI initiatives by analyzing data and identifying opportunities for improvement Work with different departments to understand their requirements Help deliver solutions that enhance AI-driven outcomes for clients Locations This position is available in Atlanta, Boston, Charlotte, Chicago, Dallas, Los Angeles, New York, and San Francisco.

Join our dynamic team at Artech Information Systems LLC as a Systems Support Analyst specializing in Documentation. In this role, you will be instrumental in ensuring the seamless operation of our systems while crafting and maintaining critical documentation to support our processes.Your keen eye for detail and ability to analyze system requirements will contribute to the overall efficiency of our projects. Collaborate with cross-functional teams to gather information, document procedures, and provide user support, ensuring that all stakeholders have access to the latest system updates and operational guidelines.

Join Prosidian Consulting as a Systems Analyst specializing in Comprehensive Operational Support. In this role, you will leverage your analytical skills to enhance operational efficiencies and support our clients with innovative solutions. You will work collaboratively with cross-functional teams to identify system requirements and deliver actionable insights.

Join Prosidian Consulting as a Records Analyst, where you will play a vital role in providing comprehensive operational support. You will be responsible for managing and analyzing records to ensure accuracy and compliance while contributing to the efficiency of our operations.This position requires attention to detail, strong analytical skills, and the ability to work collaboratively with various teams. If you are passionate about data management and operational excellence, we invite you to apply.

Prosidian Consulting is seeking a dedicated and analytical Travel Systems Analyst to join our dynamic team in Charlotte, North Carolina. This role is pivotal in providing comprehensive operational support to our travel systems, ensuring efficiency and effectiveness in travel management.As a Travel Systems Analyst, you will be responsible for analyzing travel data, optimizing travel processes, and implementing solutions that enhance the overall travel experience for our clients. You will collaborate closely with various stakeholders to identify areas for improvement and develop strategies to streamline operations.

Join Prosidian Consulting as a Business Support Analyst, where you will leverage your analytical skills to support business operations and drive improvements. You will work collaboratively with cross-functional teams to analyze data, identify trends, and provide actionable insights that enhance business performance. This role is perfect for individuals who are detail-oriented, possess strong problem-solving abilities, and are eager to contribute to a dynamic team environment.

Join Prosidian Consulting as a Management Analyst, where you will be integral to driving operational success and strategic initiatives. In this role, you will analyze processes, develop recommendations, and support project implementation to enhance organizational efficiency.

Join our dynamic team at Prosidian Consulting as a Financial Analyst focused on providing comprehensive operational support. In this role, you will analyze financial data, prepare reports, and assist in strategic decision-making to drive our clients' success.

As a Business Analyst at Prosidian Consulting, you will play a critical role in enhancing our operational support systems. You will work collaboratively with cross-functional teams to analyze business processes, identify areas for improvement, and implement solutions that drive efficiency and effectiveness. Your analytical skills will be essential in gathering and interpreting data to support decision-making and strategic planning.

Role overview Prosidian Consulting seeks a Business Support Analyst - Virtual Assistant in Charlotte. This position plays a key part in keeping daily operations on track. The analyst supports the team by managing administrative duties, organizing meetings, and helping with ongoing projects. Attention to detail and strong organizational habits are essential for success in this role. Main responsibilities Support team members with a range of administrative tasks Coordinate schedules and arrange meetings Assist with different projects as assigned Contribute to efficient business operations through structured organization What makes a good fit This role fits those interested in growing within consulting and ready to handle meaningful responsibilities as part of a collaborative group.

StepStone Group is a global leader in private markets, providing customized investment solutions, expert advisory services, and insightful, data-driven analysis to investors around the globe. Utilizing our extensive platform and unparalleled intelligence across various sectors and strategies, we empower our clients with the insights they need to thrive.Position Overview: StepStone Private Wealth Solutions is in search of an Analyst/Associate possessing strong quantitative, qualitative, and interpersonal skills to bolster our product management initiatives across financial platforms worldwide. This role involves overseeing and managing data associated with five distinct portfolio strategies while ensuring the accuracy of information disseminated externally.The primary responsibility of the Analyst/Associate is to create high-quality, consistent responses, fund materials, and other analyses in reply to inquiries from both current and prospective platforms. Collaborating closely with existing product management team members, the Analyst/Associate will learn the processes and expectations, gaining exposure to all levels within the firm. Candidates should demonstrate a commitment to understanding the underlying products and the competitive product landscape to effectively support these efforts. A foundational knowledge and interest in private market investments—specifically private equity, infrastructure, real estate, and private debt—along with strong interpersonal and project management skills are essential. The ideal candidate will be highly analytical and possess a strong curiosity for data interpretation. Exceptional written communication skills, organization, attention to detail, and relationship-building capabilities are crucial for success in this role.

Join our innovative team at stemxpert1 as a Systems Support Analyst, where you will play a crucial role in managing and supporting Unix and Red Hat Enterprise Linux (RHEL) systems, as well as cloud computing solutions. This position is ideal for tech enthusiasts eager to grow in a collaborative environment focused on cutting-edge technology and superior service delivery.As a Systems Support Analyst, you will be responsible for troubleshooting system issues, implementing solutions, and ensuring the stability and performance of our systems. You will work closely with cross-functional teams to enhance our cloud infrastructure and optimize existing systems.