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Web Producer

SierraSan Francisco, CA
On-site Full-time

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About the job

About Us

  • At Sierra, we're revolutionizing the way businesses connect with their customers through innovative AI-driven solutions. Based in the vibrant city of San Francisco, we are expanding our presence globally with offices in Atlanta, New York, London, France, Singapore, and Japan.

  • Our culture is built upon core values that guide our actions: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These principles shape our work environment and our commitment to excellence.

  • Our visionary co-founders, Bret Taylor, former co-CEO of Salesforce and Board Chair of OpenAI, alongside Clay Bavor, a seasoned leader from Google, bring a wealth of experience to our dynamic team.

Your Role

  • Take charge of comprehensive content publishing workflows, prioritizing tasks, and serving as the primary bridge between marketing, design, product, and development teams.

  • Oversee and enhance our content management system (CMS), ensuring it aligns with marketing objectives while adhering to high technical standards and scalable practices.

  • Ensure top-notch quality for all published content, focusing on SEO optimization, accessibility, brand consistency, and accuracy across various platforms (blog, news, resources).

  • Foster continuous improvement in content operations through process optimization, technology upgrades, and thorough documentation of web standards and best practices.

  • Transform product and marketing briefs into actionable production plans, managing new page development from conception to launch, while ensuring timely updates across different regions as we expand.

Qualifications

  • Minimum 5 years of experience in web content management or digital production.

  • Extensive knowledge of enterprise-grade content management systems; experience with Sanity is highly desirable.

  • Proficient in SEO best practices, accessibility standards, and web analytics tools.

  • Exceptional organizational skills, ability to manage multiple projects simultaneously, and a keen eye for detail.

  • Strong communication skills, with the ability to work collaboratively across various teams.

About Sierra

Sierra is at the forefront of enhancing customer experiences through AI technology. Our dedicated team, deeply rooted in our core values of Trust, Customer Obsession, Craftsmanship, Intensity, and Family, strives to create a more human-centric approach to business interactions. With a global presence and a mission to innovate, we invite you to join our journey.

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