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Virtual Relationship Manager - Business Banking Liabilities

On-site Full-time

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Experience Level

Entry Level

Qualifications

What We Are Looking ForWe seek a proactive, results-oriented individual who:Has a minimum of 2 years of experience in banking or financial services with a focus on relationship management. Holds a Bachelor's degree in a relevant field. Is skilled in problem-solving and strategic decision-making. Can work independently while effectively collaborating with internal stakeholders. Possesses a thorough understanding of banking processes and compliance requirements.

About the job

About the Role

In the position of Virtual Relationship Manager, you will oversee a diverse portfolio of customer relationships, ensuring that clients receive exceptional service and bespoke financial solutions tailored to their unique needs. Acting as the primary point of contact, you will provide expert advice, resolve issues, and cultivate enduring relationships with clients.

Key Responsibilities

  • Meet and exceed sales and service targets while managing risk effectively.

  • Conduct regular assessments of customer portfolios to uncover business opportunities and promote relevant financial products.

  • Foster and maintain strong client relationships, delivering service that aligns with their expectations.

  • Offer specialized advice and resolve customer inquiries to enhance satisfaction.

  • Execute all tasks meticulously, complying with banking policies and regulatory standards.

  • Work collaboratively with internal teams, including compliance, operations, and business support, to optimize processes.

  • Uphold professionalism and integrity, adhering to the Staff Code of Conduct.

About RAK Bank

RAK Bank, officially known as the National Bank of Ras Al-Khaimah, is a Public Joint Stock Company located in the United Arab Emirates (UAE). Established in 1976, RAK Bank is one of the longest-standing banks in the UAE, specializing in retail and corporate banking services. The bank offers a wide array of services, including personal and business banking, credit cards, loans, investment services, and wealth management. In recent years, RAK Bank has achieved notable accolades, including recognition as one of the world's best banks by Forbes ME (2022) and being awarded UAE's SME Bank of the Year by the Asian Banking and Finance Awards. The bank has demonstrated outstanding profitability and risk management since 2015, alongside significant growth in its acquiring business, card transactions, and business loans. Currently on a transformational journey, RAK Bank is partnering with Honeywell to enhance sustainability and reduce overall energy consumption.

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