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Experience Level
Senior Level Manager
Qualifications
Proven experience in IT service management at a senior level. Strong leadership skills and ability to manage large teams. Excellent communication and stakeholder management skills. Experience with ITIL frameworks and best practices. Ability to develop and implement IT strategies that align with organizational goals.
About the job
The City of New York seeks a Vice President of IT Service Management to oversee IT operations and drive enhancements in service management practices across city departments. This is a senior leadership position based in New York, NY.
Role overview
This leader will shape and direct IT service management efforts that impact multiple city agencies. The focus is on improving how technology services are delivered and maintained, ensuring that teams work efficiently and effectively.
What you will do
Lead citywide IT service management projects and initiatives
Create and execute strategies to improve IT service delivery
Collaborate with teams to boost operational efficiency and effectiveness
Location
This role is based in New York, NY.
About City of New York
The City of New York is one of the largest and most vibrant cities in the world, known for its rich history, diverse culture, and dynamic economy. Our mission is to provide high-quality services to millions of residents and visitors, and our IT department plays a crucial role in achieving this goal.
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