About the job
Join our team as a VDI Engineer, where you will play a pivotal role in enhancing and optimizing virtual desktop technologies for government clients. Your daily activities will encompass:
- Engineering, designing, testing, implementing, and securing the lifecycle of advanced Citrix Xen Desktop and NetScaler solutions within a large enterprise environment.
- Developing and supporting Microsoft infrastructure solutions, including Azure Virtual Desktop, across on-premises, cloud, and hybrid models.
- Collaborating with government stakeholders to address technical challenges and resolve conflicts.
- Engineering and tuning VDI environments, ensuring compliance with Authorize to Operate (ATO) standards for new VDI solutions.
- Overseeing Citrix products such as Virtual Apps, Virtual Desktops, ADC, and Provisioning.
- Managing Azure products, particularly Azure Virtual Desktops.
- Utilizing scripting skills in PowerShell or Python to enhance operational efficiency.
- Providing Tier 3 support and conducting Root Cause Analysis (RCA) for troubleshooting and problem resolution.
- Creating and maintaining comprehensive documentation for VDI solutions, processes, and engineering procedures.

