User Researcher at hellokindred | London

Join Version1 as a User Researcher and contribute to innovative digital solutions across various sectors. As part of our team, you will engage with users to gather insights that shape our digital products, ensuring they meet user needs effectively. This is an exciting opportunity for those who are passionate about user experience and research methodologies.

Join Version1 as a Senior User Researcher and play a pivotal role in shaping user experience across our digital, data, and cloud platforms. You will conduct in-depth research, analyze user behavior, and provide actionable insights that drive product development and enhance user satisfaction.

Role overview Version1 is looking for a Service Designer to help shape user experiences across a range of digital platforms. This position involves collaborating with colleagues from various backgrounds to design services that meet both user needs and business objectives. What you will do Develop service blueprints that illustrate how users interact with products and services Map user journeys to highlight pain points and areas for improvement Create prototypes for testing and refining new service ideas Work alongside design, engineering, and business teams to deliver practical solutions Location This Service Designer role is open in London, Birmingham, Manchester, Newcastle upon Tyne, Edinburgh, and Belfast.

Version1 is seeking a Solution Architect to design and deliver technology solutions for clients in a range of industries. This role is open in several UK cities, including London, Birmingham, Manchester, Newcastle upon Tyne, Edinburgh, and Belfast. Role overview The Solution Architect will collaborate with cross-functional teams to create technical architectures tailored to client requirements. The position involves direct engagement with clients, gathering their needs and turning them into scalable solutions. Projects span digital, data, and cloud technologies, with a focus on supporting business objectives and aligning with current technology trends. What you will do Work alongside technical and business teams to design architectures that fit client needs Meet with clients to understand requirements and develop scalable solutions Use expertise in digital, data, and cloud technologies to deliver solutions that advance business goals Guide projects from concept through execution, ensuring alignment with best practices and evolving technology trends Requirements Solid background in digital, data, and cloud technologies Proven experience designing scalable, reliable architectures Strong collaboration skills with both technical and business stakeholders Current knowledge of technology trends and their real-world application

Role overview version1 is seeking a Senior C++ Developer to design and build software solutions. This position works alongside digital, data, and cloud teams to deliver applications that serve a variety of clients. The focus is on creating reliable and high-performance systems that meet client needs. What you will do Design and implement software using C++ for a range of projects Contribute throughout the project lifecycle, from concept to delivery Collaborate with colleagues across digital, data, and cloud teams Prioritize performance and reliability in every solution Requirements Extensive experience developing with C++ Proven ability to deliver complete software projects Strong collaboration skills with both technical and non-technical team members Locations This role is available in London, Birmingham, Manchester, Newcastle upon Tyne, Edinburgh, and Belfast.

Join Version1 as a Full Stack Developer and be part of an innovative team dedicated to creating cutting-edge web applications. You will work across the full technology stack, from front-end design to back-end development, ensuring seamless integration and optimal performance. Collaborate with cross-functional teams to deliver high-quality software solutions that meet the diverse needs of our clients.

Version1 seeks a Project Manager to join its London office. This position takes ownership of projects spanning Digital, Data, and Cloud teams, guiding each initiative from kickoff through completion. The focus remains on delivering results and supporting client objectives throughout every phase. Key responsibilities Coordinate and lead projects across Digital, Data, and Cloud departments Manage delivery from initial planning to final handover, tracking progress against milestones Contribute to strategic planning and help shape the direction of Version1 Collaborate with clients to enhance their experience and project outcomes Location This role is based in London.

The RoleWe are seeking a highly skilled Senior User Researcher to join our User-Centred Design (UCD) practice. In this pivotal role, you will collaborate with multidisciplinary teams to deliver intricate digital transformation projects across both public and private sectors. Your expertise will be essential in understanding genuine user needs, behaviors, and contexts, ensuring that these insights influence decisions throughout the design and delivery processes.This position involves engaging across the complete lifecycle of digital services, from initial problem exploration and discovery through to design, delivery, and ongoing service enhancement.As a Senior User Researcher, you will work closely with designers, project managers, product managers, engineers, and stakeholders to ensure that services and products are based on solid evidence and a deep comprehension of users.Key ResponsibilitiesResearch Strategy and PlanningDesign and implement research activities to help teams discern user needs, behaviors, and pain points.Select suitable research methods based on the identified problem and the delivery phase.Contribute to the formulation of research strategies for complex products or services.Guarantee that research activities support evidence-based decision-making within delivery teams.Conducting and Synthesizing ResearchCarry out qualitative and quantitative research using a variety of methods.Analyze and synthesize research findings to extract valuable insights.Translate research outcomes into actionable recommendations that influence product and service decisions.Assist teams in understanding the implications of research insights for design and delivery.Working Across the Delivery LifecycleParticipate in early problem exploration and discovery initiatives.Support design and delivery teams in testing concepts and validating design choices.Ensure that research insights continue to inform enhancements after services go live.Assist teams in developing a sustained understanding of user needs as services evolve.Collaboration and ConsultingCollaborate closely with designers, service designers, engineers, project managers, and product managers within multidisciplinary teams.Facilitate research activities with stakeholders and aid teams in interpreting research findings.Communicate insights effectively to both technical and non-technical audiences.Support teams in making decisions grounded in evidence and user insights.Contributing to Design PracticeChampion user-centered and evidence-based methodologies within delivery teams.Promote ethical research practices and inclusive research approaches.Mentor less experienced researchers when applicable.Contribute to the enhancement of research practices and knowledge sharing within the UCD team.

Join version1 as a Client Partner specializing in the banking sector. In this pivotal role, you will leverage your expertise to foster strong client relationships, drive strategic initiatives, and contribute to our mission of delivering exceptional solutions to our banking clients.

Role overview Version1 seeks an Onsite IT Support Engineer to join the Services Reliability Group in London. This role acts as the initial contact for IT support, helping users resolve technical problems and stay productive. Collaboration with other IT professionals is central to supporting and improving the company’s IT infrastructure. What you will do Troubleshoot hardware and software issues for users onsite Maintain and support IT equipment throughout the organization Work with various departments to implement IT solutions Provide prompt, effective service to ensure users remain operational Who succeeds here Proactive problem-solvers who address issues quickly People who look for ways to improve IT services Team players who communicate clearly and collaborate with colleagues This position is based onsite in London.

Join Version1 as a Senior Business Analyst, where you'll play a pivotal role in driving business transformation through data-driven insights. You will collaborate with cross-functional teams to analyze requirements, improve processes, and deliver strategic solutions that enhance operational efficiency.Your expertise will be essential in identifying business needs and translating them into actionable plans. We are looking for a professional who is adept at stakeholder management and has a passion for technology-driven solutions.

Join our innovative team at Netcompany1 as a Senior User Researcher, where your expertise will shape user experiences and drive product design. You will engage with users to uncover valuable insights, guiding our development processes and enhancing the usability of our digital solutions.The ideal candidate is passionate about user-centered design and has a proven track record in conducting comprehensive user research. You will collaborate closely with cross-functional teams to ensure that user feedback is effectively integrated into our products.

Join our dynamic team at version1 as a Frontend Engineer, where your expertise in Java and open-source technologies will help shape the future of our digital solutions. You will collaborate with cross-functional teams to design and implement innovative front-end solutions that enhance user experience and drive engagement.

We are seeking a passionate User Researcher to join our dynamic team at Experian in London. As a User Researcher, you will play a critical role in understanding user needs and translating insights into actionable recommendations. This is an exciting opportunity to contribute to innovative projects that impact millions of users worldwide.

Faculty, established in 2014, develops AI solutions with a clear focus on serving people. The team has worked with more than 350 clients worldwide, consistently placing human needs at the core of their projects. Examples of Faculty’s work can be found here. Instead of chasing every new trend, Faculty prioritizes responsible and meaningful progress in AI. Clients come from a wide range of sectors, including government, finance, retail, energy, life sciences, and defense. This careful approach has shaped Faculty’s reputation and growth. The company is expanding and seeks people who are curious and motivated to use technology for real-world impact. At Faculty, employees help build AI applications that make a difference in society. Public Services Team The Public Services Business Unit applies AI to improve public life. Projects include supporting government decision-making, streamlining NHS operations, and reducing administrative burdens. The team leads major initiatives that influence public sector outcomes. Some projects involve government clients, so eligibility for UK Security Clearance (SC) may be required. There may also be occasions when on-site work is necessary. Role overview The Senior User Researcher plays a key role in building Faculty’s user research function. This position leads research for high-profile public sector AI projects, managing the entire research cycle from discovery through to delivery. Ensuring solutions meet GDS Service Standards and address real user needs is essential. Main responsibilities include developing ethical research methods and mentoring teams to strengthen the company’s research culture. This role helps define how human-centered AI is created for government applications.

Lyst is a cutting-edge global fashion shopping platform, initiated in London in 2010, serving over 160 million shoppers annually. We provide a vast selection of premium and luxury fashion items in one convenient location, showcasing collections from 27,000 leading brands and retailers worldwide. In 2025, Lyst formed a strategic alliance with Zozo, the operators of Zozotown, Japan's foremost fashion e-commerce platform. This collaboration signifies an exciting new chapter for Lyst as we enhance our vision and jointly leverage AI and technology to redefine the future of fashion shopping.At Lyst, our customer-centric approach drives us to enhance the search and discovery experience, ensuring it is inspiring, fulfilling, and personalized. We recognize the excitement of fashion yet understand that shopping for it can often be frustrating. Through the integration of technology, data, and creativity, we aim to elevate the shopping experience, offering greater joy, expanded choices, and minimized disappointments. Our mission is to empower fashion shoppers to make informed decisions while assisting fashion partners in reaching their ideal audiences as the premier destination for all fashion enthusiasts.The RoleWe are on the lookout for a Senior User Researcher to enhance the role of customer insights in shaping product strategies at Lyst.This position is hands-on, involving the execution of high-quality usability and opportunity research in close collaboration with product teams. The role also encompasses ownership of research enablement—establishing frameworks, tools, and methodologies that allow teams to operate more efficiently and alleviate bottlenecks.Key ResponsibilitiesDeliver Applied Research for Product TeamsPlan and conduct usability tests, interviews, and opportunity assessmentsUtilize platforms like UserTesting.com for rapid evaluative research that supports delivery teamsDesign and oversee surveys from start to finish, with proficiency in tools like SurveyMonkeyCollaborate with designers and product managers to define learning objectives early in the processTranslate findings into clear, actionable insights for product developmentEstablish Scalable Research FoundationsCreate and manage concise playbooks and templates for routine testingDevelop shared standards for quality, ethics, and consistency, coaching teams on their applicationPromote the adoption of consistent research practices to minimize reliance on centralized supportBuild Knowledge Systems and Insight RepositoriesMaintain effective knowledge workflows using tools like Notion or NotebookLLMDevise practical methods for capturing and reusing insights across teamsEmpower Teams Over TimeAssist teams in implementing safe and lightweight customer testing approachesMitigate bottlenecks by supporting others in mastering fundamental practicesSynthesize insights to ensure they accumulate rather than disperseCollaborate with Product Design by advising on prototype fidelity and testing preparedness, ideally with practical knowledge of research processes.

Join Unity Advisory as a User Experience (UX) Researcher and play a pivotal role in enhancing our clients' digital experiences. We are looking for an innovative and analytical individual who is passionate about understanding user needs and translating them into actionable insights. You will conduct qualitative and quantitative research, collaborate with cross-functional teams, and apply your findings to improve product design and user satisfaction.

Join Version 1 as a Senior Delivery Manager and lead transformative projects across diverse sectors. You will be instrumental in guiding teams to deliver excellence while fostering a culture of collaboration and innovation. Your expertise will ensure our clients achieve their strategic objectives, making a significant impact in their organizations.

About the RoleJoin Woozle Research as an Associate Director in our dynamic London or Glasgow office. This pivotal leadership role is designed for seasoned professionals eager to influence high-caliber primary research utilized by leading hedge funds, private equity firms, and consultancies worldwide.Your key responsibilities include leading a team of Analysts and Associates, ensuring our deliverables consistently surpass client expectations, and nurturing lasting partnerships with investors and decision-makers.If you are passionate about guiding teams, enhancing client relationships, and delivering impactful market insights, we want to hear from you!