User Experience Researcher at Prosper | San Francisco

Join Prosper Marketplace, Inc. as the Vice President of Product Management & User Experience, where you will lead the charge in shaping our product vision and enhancing user engagement. In this pivotal role, you will collaborate with cross-functional teams to define and execute strategies that drive innovation and elevate user satisfaction. If you are a strategic thinker with a passion for creating exceptional user experiences, we want to hear from you!

We are seeking a passionate and experienced User Research Manager to join our dynamic team at Plaud in San Francisco. In this pivotal role, you will be responsible for leading user research initiatives that inform product development and enhance user experiences. You will collaborate closely with cross-functional teams to design and execute research studies, analyze findings, and present actionable insights to drive decision-making.Your expertise will guide our understanding of user needs and behaviors, enabling us to create innovative solutions that resonate with our audience. If you have a knack for understanding users and a passion for leveraging research to impact product strategy, we want to hear from you!

Role overview The Senior Site Reliability Engineer at prosper plays a key role in maintaining and improving the reliability and performance of the company’s core systems. Collaboration with teams across the organization is essential to ensure services remain stable and efficient. What you will do Design and set up monitoring tools to track the health and performance of systems Automate routine operational tasks to minimize manual intervention and boost efficiency Diagnose and resolve complex technical problems that impact infrastructure or services Support projects aimed at strengthening infrastructure stability and preparing for future growth Location This role is located in San Francisco, CA.

Join Reddit as an Experience Coordinator in San Francisco! In this dynamic role, you will play a pivotal part in enhancing the experience of our users and community members. You will collaborate with various teams to ensure seamless user interactions and drive engagement.

Join Notion as a User Researcher focused on Growth and play a pivotal role in shaping the future of our product. You will be responsible for conducting user research, analyzing user feedback, and translating insights into actionable recommendations that drive product development and enhance user experience. Collaborate closely with cross-functional teams to ensure our growth strategies are informed by real user needs and behaviors.

At Superhuman, we embrace a hybrid working model that allows for both focused individual work and collaborative in-person meetings, fostering a culture of innovation, trust, and teamwork.About SuperhumanGrammarly is now a part of Superhuman, an AI-powered productivity platform dedicated to unlocking the superhuman potential within everyone. Our suite of applications seamlessly integrates with over a million tools and websites, offering solutions like Grammarly’s writing enhancement, Coda’s collaborative workspaces, Mail’s inbox management, and Go, our proactive AI assistant that understands context and provides automatic assistance. Since our founding in 2009, we have empowered over 40 million individuals, 50,000 organizations, and 3,000 educational institutions around the globe to eliminate tedious tasks and focus on what truly matters. Discover more at superhuman.com and learn about our values here.At Superhuman, we prioritize a human-centered approach, believing that AI should enhance human capabilities. Our success is measured not just by business metrics but also by the value we deliver to our users. We design with empathy, elevate human potential, and ensure our users' voices are at the forefront of our development efforts.The OpportunityThe Go team is responsible for Superhuman’s AI assistant and agent platform, aiming to make AI proactive and integrated throughout the Superhuman ecosystem. Our goal is to move beyond isolated chat applications, providing assistive AI directly within the tools our users already utilize, thereby connecting over a million applications and enterprise systems and maximizing the return on our AI investments.We are looking for a Staff User Researcher to shape the future of Go, focusing on how it delivers significant value to knowledge workers, scales across Superhuman Mail, Grammarly, Coda, and partner agents, and evolves into a differentiated, enterprise-ready AI layer.In this impactful role, you will spearhead foundational and strategic research that will influence Go’s long-term vision. You will work closely with executive and cross-functional leaders to identify key opportunities and define the research strategy of the business unit while advancing AI-centric research practices using our own platform and other innovative tools.

About Us:At Grow Therapy, our mission is to be the trusted ally for therapists expanding their practices while ensuring patients can access exceptional care. Utilizing advanced technology, we operate a three-sided marketplace that empowers healthcare providers, enhances insurance payors, and serves patients effectively. In light of the rising levels of depression and anxiety, our commitment to accessibility has never been more crucial. Since our inception in February 2021, we have supported over 10,000 therapists and reached hundreds of thousands of clients nationwide. With over $178 million raised from reputable investors like Sequoia Capital and Transformation Capital, we are poised for significant growth. About the Role:As a Senior User Experience Researcher at Grow, you will play a pivotal role in shaping products that enhance mental health and overall well-being. We believe that meaningful research is essential for creating experiences that are not only user-friendly but also genuinely beneficial and centered around human needs.We seek an experienced User Experience Researcher who is adept at utilizing both qualitative and quantitative methods and thrives in fast-paced, ambiguous environments. You will collaborate closely with Product, Design, and Business teams to uncover insights that will guide strategy, inform design decisions, and improve user experiences.This opportunity is perfect for someone passionate about understanding user behavior, intrigued by the intersection of technology and mental health, and driven to advocate for users in impactful ways.What You’ll DoDesign and implement comprehensive research initiatives employing a variety of methodologies including interviews, usability testing, surveys, focus groups, and field studies.Collaborate with product and business teams to develop and prioritize research agendas.Conduct studies that reveal user behaviors and needs, ultimately enhancing product experiences.

About UsAt UnitedMasters, we are revolutionizing the music industry by creating a marketplace that bridges the gap between artists, brands, and fans. Our innovative music distribution service empowers artists to take control of their careers, allowing them to distribute their music directly to fans via streaming platforms while retaining ownership of their master recording rights and reaping up to 100% of their royalties. By merging our distribution platform with our strong relationships with brands, we provide independent artists with unparalleled opportunities for growth and earning potential.Our diverse team consists of musicians, marketers, engineers, and storytellers hailing from prestigious companies like YouTube, SoundCloud, Pandora, Facebook, Uber, Dropbox, Complex, and VICE. We collaborate closely with the award-winning creative teams at Translation, our in-house creative advertising agency, to forge impactful partnerships.The RoleWe are on the lookout for a Director of User Experience to steer our design vision, conduct customer research, and enhance the overall product experience across iOS, Android, and web platforms. In this role, you will lead a talented team of UX/UI designers while actively participating in the design process, prototyping, and research efforts alongside your team.This position calls for a design leader with substantial experience in mobile app and responsive web product design, ensuring consistency, quality, and clarity across all platforms. You should be adept at navigating between strategic UX planning, detailed pixel work, and customer insights. You will work in partnership with Product, Engineering, Marketing, and Data Science teams to create intuitive, artist-focused experiences that promote growth, retention, and success for label partners.This role is based in San Francisco, requiring four days in the office and one day remote.Key ResponsibilitiesDesign Leadership & VisionDevelop and communicate a comprehensive UX strategy for iOS, Android, and web platforms.Create a cohesive design language and systems that can be applied across mobile and desktop user experiences.Advocate for simplicity, accessibility, and uniformity across all interfaces.

Superhuman embraces a dynamic hybrid work model, combining focused individual time with in-person collaboration that nurtures trust, innovation, and a robust team culture.About SuperhumanSuperhuman, now incorporating Grammarly, is an AI productivity platform dedicated to unleashing the superhuman potential in every individual. Our suite of applications seamlessly integrates with over 1 million tools and websites, providing solutions like Grammarly's writing assistance, Coda's collaborative workspaces, Mail's inbox management, and Go, the proactive AI assistant that understands context and offers support automatically. Established in 2009, Superhuman empowers more than 40 million users, 50,000 organizations, and 3,000 educational institutions globally to eliminate busywork and concentrate on what truly matters. Discover more at superhuman.com and explore our values here.The OpportunityJoin the Go team, responsible for Superhuman's AI assistant and agent platform, transforming AI into a proactive, connected feature integrated within the Superhuman ecosystem. Go transcends standalone chat, embedding assistive AI directly into the tools users already employ, thereby connecting with over 1 million applications and enterprise systems, enhancing the agent ecosystem, and turning AI investments into tangible ROI.We are looking for a Staff User Researcher to shape the future of Go, focusing on delivering significant value to knowledge workers, scaling across Superhuman Mail, Grammarly, Coda, and partner agents, and establishing a differentiated, enterprise-ready AI layer.In this impactful position, you will lead foundational and strategic research that influences Go’s long-term vision, collaborating with executive and cross-functional leaders to prioritize critical opportunities and define the business unit's research strategy while advancing AI-native research practices, including utilizing our platform and other innovative tools to enhance our workflows.Your responsibilities will include:Conducting exploratory and evaluative research to inform the strategy and roadmap for the Go platform.Identifying key user and business questions in a rapidly evolving AI landscape.Collaborating with executive and cross-functional leaders to translate insights into clear product direction.Converting complex findings into compelling narratives that guide decision-making.

Join our dynamic team at Mindlance as a User Experience Designer, where you will play a pivotal role in creating intuitive and user-centered digital experiences. You will collaborate with cross-functional teams to design and refine product interfaces that are not only visually appealing but also enhance user satisfaction and engagement.

Join our innovative team at Mindlance as a User Experience Designer. In this role, you will be at the forefront of creating seamless and engaging user experiences across a variety of digital platforms. Collaborate with cross-functional teams to design user-centered solutions that meet the needs of our clients and enhance overall satisfaction.

Join amaehealth as the Head of Product Design & User Research, where your vision will shape the future of healthcare technology. In this pivotal role, you will lead a dynamic team that is dedicated to enhancing user experiences and driving innovation in product design.

Join Mindlance as a Senior User Experience Designer, where you will play a pivotal role in shaping exceptional user experiences. Collaborate with cross-functional teams to design intuitive interfaces and improve usability across our digital platforms. Your expertise in user-centered design will help us create products that delight our customers and meet their needs effectively.

Join the Revolution at HarveyAt Harvey, we are fundamentally changing the landscape of legal and professional services. Our innovative blend of cutting-edge AI technology and an enterprise-level platform, coupled with our profound industry expertise, is setting new standards for how knowledge work is achieved.This is an exceptional opportunity to contribute to a transformative company poised at a pivotal moment in its growth journey. With over 1,000 clients across 60+ countries and strong backing from elite investors, we are rapidly scaling and shaping a new industry segment. The challenges are vast, the expectations are high, and the potential for personal, professional, and financial growth is unparalleled.Our team is composed of highly skilled, motivated individuals who are dedicated to our mission. We operate at a fast pace, with a strong sense of urgency, and take full ownership of the challenges we face, from initial brainstorming to long-term impact. Our close collaboration with customers—ranging from leadership to engineers—allows us to address real problems with diligence and care. If you thrive in dynamic environments, strive for excellence, and wish to influence the future of work alongside a team that continuously elevates standards, we encourage you to join us.Role OverviewWe are seeking a User Operations Manager to spearhead a dynamic, high-impact support team that is committed to delivering outstanding customer experiences. Reporting directly to the Head of User Operations, you will champion operational excellence, accountability, and ongoing improvement within our global support framework.This position requires a balance of strategic oversight and hands-on execution, ensuring our team provides timely and high-quality support to both enterprise and mid-market customers. Ideal candidates are proactive leaders who are results-driven and deeply engaged in achieving success through their teams.Your influence will be crucial in molding the systems, culture, and processes of our expanding support organization, ensuring that every customer interaction exemplifies Harvey’s dedication to speed, clarity, and excellence.Key ResponsibilitiesLead and mentor a results-oriented team of User Operations Specialists, cultivating a culture of urgency, accountability, and continuous enhancement.Establish clear performance metrics while ensuring team members meet quality and responsiveness objectives.Manage daily support operations, guaranteeing prompt resolution of customer inquiries and compliance with service level agreements (SLAs)....

Employee Applicant Privacy NoticeAbout Us:Join us in reshaping the future of personal finance. At SoFi, we are committed to transforming how individuals engage with their financial well-being. As a cutting-edge financial services provider and national bank, we employ state-of-the-art, mobile-first technology to empower our vast membership base in achieving their financial aspirations. Our mission is clear: to lead the industry through an unparalleled evolution while remaining steadfast in our core values that guide us daily. We invite you to invest in your career and the financial landscape with us.Join Our Team: We are seeking a talented Senior UX Researcher to play a critical role in defining our product strategy and facilitating user-centric decisions across the organization. At SoFi, our focus is on enabling our members to attain financial independence through a diverse array of products, including credit score monitoring, banking services, investing, credit cards, personal loans, student loans, home loans, and beyond.

Join lambda as an Engineering Manager focusing on Console User Experience. In this pivotal role, you will lead a talented team of engineers, driving innovative solutions that enhance user interaction with our console platform. Your expertise will be instrumental in shaping product roadmaps, influencing design decisions, and ensuring high-quality deliverables that resonate with our users.

Join Our Impactful TeamAt OpenAI, our UX Research team plays a pivotal role in shaping the future of AI technology. We are a dynamic group dedicated to bridging the gap between users, product innovation, and safety, ensuring that our advanced AI systems are designed with responsibility and genuine human needs in mind.Our insights are crucial in guiding product decisions at OpenAI. We collaborate closely with product managers, designers, engineers, and leadership, tackling complex challenges in rapidly evolving environments where best practices are still in the process of being established.This position is located in San Francisco, CA, and follows a hybrid work model, requiring three days in the office each week. Relocation assistance is available for qualified candidates.Your Role and Responsibilities:Conduct and implement quantitative research throughout the product lifecycle, from foundational insights to concept validation, prototyping, and usability assessments.Collaborate with cross-functional teams, including product managers, designers, engineers, and data scientists, to pinpoint high-impact areas where quantitative insights can significantly influence product strategies.Lead comprehensive, tailored studies that address both strategic and tactical inquiries, employing methodologies such as surveys, experimental designs, and behavioral data analysis.Translate intricate data findings into clear, actionable recommendations that foster alignment and drive decision-making across diverse teams.Utilize strong survey methodologies and statistical rigor to ensure research outcomes are valid, reliable, and ready for decision-making.Shape product strategy through effective cross-functional collaboration and compelling storytelling tailored for various audiences.Ideal Candidate Profile:5+ years of experience in user experience research, market research, data science, or related fields, with a strong emphasis on quantitative methods.Proficient in quantitative research techniques, including statistical analysis, experimental design, survey methodologies, and behavioral data assessment.Advanced data analysis capabilities utilizing tools such as SQL and Python.Exceptional communication skills, both written and verbal, with a proven ability to influence decision-making across all levels of an organization.Demonstrated experience leading impactful quantitative research projects that have significantly influenced product and design decisions.Familiarity with engaging senior stakeholders effectively.

Join the Center for AI Safety (CAIS), a pioneering research and advocacy organization dedicated to addressing the societal-scale risks posed by artificial intelligence. We tackle the most pressing challenges in AI through rigorous technical research, innovative field-building initiatives, and proactive policy engagement, in collaboration with our sister organization, the Center for AI Safety Action Fund.As a Research Scientist, you will spearhead and conduct transformative research aimed at enhancing the safety and dependability of cutting-edge AI systems. Your responsibilities will include designing and executing experiments on large language models, developing the necessary tools for training and evaluating models at scale, and converting your findings into publishable research. You will work closely with CAIS researchers and external partners from academia and industry, utilizing our compute cluster for large-scale model training and evaluation. Your research will focus on critical areas such as AI honesty, robustness, transparency, and the detection of trojan/backdoor behaviors, all aimed at mitigating real-world risks associated with advanced AI technologies.

About MercorMercor sits at the forefront of labor markets and artificial intelligence research, collaborating with premier AI laboratories and enterprises to harness the human intelligence crucial for AI evolution.Our expansive talent network empowers the training of cutting-edge AI models, akin to how educators impart knowledge to students—sharing insights, experiences, and contexts that transcend mere code. Currently, our network comprises over 30,000 experts, generating collective earnings exceeding $2 million daily.At Mercor, we are pioneering a unique category of work where expertise fuels AI progress. Realizing this vision necessitates a bold, fast-paced, and deeply dedicated team. You will collaborate with researchers, operators, and AI firms that are at the vanguard of transforming systems that redefine society.As a profitable Series C company, Mercor is valued at $10 billion and maintains an in-office presence five days a week at our new headquarters in San Francisco.About the RoleIn your capacity as a Research Engineer at Mercor, you will operate at the intersection of engineering and applied AI research. You will play a pivotal role in post-training and Reinforcement Learning from Human Feedback (RLVR), synthetic data generation, and large-scale evaluation workflows essential for advancing frontier language models.Your contributions will help train large language models to adeptly utilize tools, exhibit agentic behavior, and engage in real-world reasoning within production environments. You will be instrumental in shaping rewards, conducting post-training experiments, and constructing scalable systems to enhance model performance. Your responsibilities will also include designing and evaluating datasets, creating scalable data augmentation pipelines, and developing rubrics and evaluators that expand the learning potential of LLMs.