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Key Responsibilities:Conducting regular ticket checks and updates. Accurately implementing escalation procedures. Ensuring the ticket system is current and accurate on a daily basis. Being available for after-hours support during critical incidents. Coordinating Return Merchandise Authorization (RMA) cases. Engaging with vendor support organizations and engineers for effective resolution of issues. Monitoring Help AG Engineers' activities related to support cases. Communicating effectively with customers on support-related matters. Supporting the internal IT infrastructure and performing regular health checks. Documenting the development of internal IT infrastructure. Providing 24/7 support as needed. Serving as a Resident Engineer on-site as required by the job.
About the job
Help AG is seeking a skilled and dedicated Security Consultant (UAE National) to effectively manage and address support requests from our esteemed customers. The successful candidate will respond to inquiries via email and phone, adhering to Help AG’s structured support workflow. Key responsibilities include:
Managing internal and external escalations efficiently.
Maintaining continuous communication with customers regarding tickets, projects, and updates.
Providing on-site support as a resident engineer when necessary.
Utilizing tools for ticket management and time tracking accurately, ensuring thorough documentation of all interactions.
Timely follow-up on escalations and issues.
Contributing to projects, proof of concepts, and maintaining meticulous documentation.
Striving for customer satisfaction, professionalism, and delivering high-quality service in all duties.
About Help AG
Help AG is a leading cybersecurity solutions provider in the region, committed to ensuring the highest levels of security and service for its clients. We pride ourselves on our expertise and dedication to delivering innovative solutions that meet the evolving needs of businesses today.
Role Overview Malt is looking for a Community Builder based in Dubai. This role centers on strengthening and growing our local community. The Community Builder connects with members, encourages collaboration, and helps create a supportive environment across our platform. What You Will Do Engage with community members to understand their needs and interests Facilitate introductions and connections between members Promote a culture of sharing and collaboration Support initiatives that encourage innovation within the community Location This position is based in Dubai, United Arab Emirates.
Design and implement comprehensive internal communication strategies that align with the organization's business objectives and employee engagement goals.Maintain a consistent voice, messaging, and branding throughout all internal communication platforms.Collaborate with senior leadership, Human Resources, and various business units to effectively convey organizational updates, change initiatives, and critical announcements.Produce engaging written and visual content, including but not limited to emails, newsletters, and intranet materials.Oversee, manage, and continuously improve the effectiveness of internal communication channels such as email, intranet, and collaboration tools.Assist in developing and executing internal communication campaigns that enhance employee awareness and participation.
Join Delivery Hero as a Communications Coordinator in the vibrant city of Dubai! We are seeking a passionate and dynamic individual who is eager to kickstart their career in communications. You will play a key role in supporting our communications strategies and initiatives, ensuring that our message resonates with our audience.Your responsibilities will include assisting in the creation of engaging content, coordinating internal and external communications, and supporting various projects to enhance our brand visibility. This is an excellent opportunity to develop your skills in a fast-paced environment while contributing to a leading global company.
Full-time|On-site|Dubai, Dubai, United Arab Emirates
Are you passionate about making a difference in your work? Do you want to help create transformative experiences that redefine how people engage with events?If you're ready to join a team that challenges the conventional, embraces innovation, and builds the future, then look no further!webook.com is at the forefront of the event ticketing and experience industry, recognized for our agility and innovative approach. With over 2 billion SAR in ticket sales, we have supported some of the largest events in the region and are now set to expand our global footprint.Role Overview:We are looking for a dynamic and ambitious Sales Manager to spearhead our commercial initiatives in the UAE market. This role is essential for driving revenue growth, nurturing client relationships, managing key accounts, and forging strategic partnerships. To succeed in this position, you must possess strong market insights and a proven track record of sales leadership.Key Responsibilities:Formulate and implement sales strategies aimed at achieving revenue and growth objectives within the UAE market.Identify and pursue new business opportunities, partnerships, and strategic channels to enhance market penetration.Manage a robust pipeline of leads, prospects, and key accounts to ensure consistent sales performance.Conduct comprehensive market research, competitor analysis, and customer profiling to uncover potential opportunities and challenges.Lead client meetings, deliver impactful sales presentations, negotiate deals, and facilitate contract closures.Maintain and strengthen relationships with existing clients to promote retention, satisfaction, and upsell/cross-sell opportunities.Collaborate with internal teams (Marketing, Product, Operations) to ensure seamless service delivery and robust post-sales support.Prepare precise weekly and monthly sales reports and forecasts for senior management.Meet and exceed KPIs for revenue targets, conversion rates, account activation, and market share growth.Represent webook at industry events, exhibitions, and networking opportunities.Requirements:Bachelor’s degree in Business, Sales, Marketing, or a relevant field.5 to 7 years of sales experience, ideally within the UAE, in tech, digital, e-commerce, SaaS, or B2B environments.Demonstrated success in meeting and exceeding sales targets.Exceptional negotiation, communication, and presentation skills.In-depth understanding of UAE market trends and customer behavior.Proven ability to foster strong relationships and manage diverse stakeholders.Fluency in English; proficiency in Arabic is a plus.Self-motivated with strong ownership, resilience, and a drive for success.
Emirati Programme Coordinator - UAE NationalDeliveroo is on the lookout for a dedicated Emirati Programme Coordinator to champion the growth, engagement, and advancement of Emirati talents within our UAE operations. This pivotal role will directly contribute to our Emiratisation goals by orchestrating learning initiatives that enhance the employee experience for Emirati professionals, while collaborating effectively with our broader People and Learning teams.Your ContributionsThis position is a fantastic opportunity for an early-career professional eager to make a difference in people development and national talent advancement through continuous learning.Daily Responsibilities:Serve as a primary contact for Emirati employees, facilitating their development and directing inquiries to appropriate teams.Partner with HR Business Partners to develop and execute tailored training and development programs for Emirati employees.Promote and effectively communicate initiatives, opportunities, and programs designed for Emirati talent.Collect and evaluate feedback from Emirati employees to enhance their overall experience and address their support needs.Stay updated on national talent development priorities and best practices for engaging the Emirati workforce.Assist in the design, coordination, and implementation of learning programs tailored for Emirati employees.Foster collaboration with internal stakeholders and external partners to enhance program effectiveness.Qualifications for SuccessExcellent organizational and coordination abilities.Proactive, with the capability to work independently.Meticulous attention to detail and adept at managing multiple tasks simultaneously.Strong verbal and written communication skills in both Arabic and English.Competency in Microsoft Office or Google Workspace.A genuine interest in Learning & Development, HR, or Talent Development.Hybrid working model.
We are seeking a highly organized and proactive Project Manager to join our team in Dubai. As a Project Manager, you will be responsible for overseeing and coordinating various projects, ensuring they are completed on time and within budget. You will work closely with stakeholders, manage project timelines, and lead cross-functional teams to achieve project goals.
Full-time|Hybrid|Dubai, Dubai, United Arab Emirates
Community Manager, Enterprise Learning OperationsAbout the RoleWe seek a dynamic Community Manager to enhance engagement, coordination, and knowledge sharing across a large-scale enterprise learning initiative in the UAE. This pivotal role centers around managing Communities of Practice, facilitating stakeholder interactions, and ensuring effective communication and meeting schedules.In this position, you will collaborate closely with internal teams, subject matter experts, and learners to keep communities vibrant, organized, and beneficial. Ideal candidates will possess strong organizational skills, be comfortable leading discussions, and adeptly manage multiple workstreams.Key ResponsibilitiesCommunity Coordination & SupportFacilitate community activities across various capability areas and stakeholder groupsCoordinate events, discussions, and initiatives to boost engagementEnsure ongoing communication and accountability across communitiesManagement of Communities of PracticeOversee Communities of Practice to connect learners, practitioners, and expertsOrganize sessions, discussions, and knowledge-sharing eventsMonitor participation and engagement to sustain active communitiesStakeholder EngagementFacilitate interactions between learners, subject matter experts, and stakeholdersAssist in planning and executing engagement activities such as sessions and eventsMaintain clear and timely communications across all stakeholder groupsMeeting Coordination & FacilitationSchedule and manage regular community meetings and forumsPrepare agendas to ensure structured and productive sessionsDocument key takeaways, actions, and follow-upsKnowledge & Content CoordinationSupport the collection and organization of knowledge assets, including best practices and resourcesMaintain shared repositories or platforms for easy access to materialsEncourage ongoing knowledge sharing within the communityLocation & Work ModelThis position is based in the UAE, requiring a blend of onsite and hybrid work. Onsite presence is essential for key events, meetings, and stakeholder interactions.Additional InformationThis role supports a dedicated client program and will be locally employed in the UAE, adhering to regional employment regulations.
Join Egis Group as a Project Coordinator in Dubai, a unique opportunity tailored for UAE Nationals. In this pivotal role, you will support project management tasks, coordinating efforts across various teams to ensure timely and on-budget project delivery. This position offers a fantastic start to your career, where you will gain invaluable experience in a dynamic work environment.
Full-time|On-site|Dubai, Dubai, United Arab Emirates
Hello!SFORS is a prominent player in the global financial markets, recognized as a leader in proprietary trading and pre-market trading. With two decades of success in the stock market, our company thrives by consistently investing in talent development, cutting-edge trading technologies, innovative risk management models, and effective trading strategies, all aimed at fostering trader success.SFORS operates solely with proprietary funds, ensuring no third-party investments.We are seeking a skilled Legal Advisor to join our Dubai office. This role will encompass providing comprehensive legal guidance to support the company’s operations, ensuring compliance with UAE regulations, maintaining accurate legal documentation, and advising various internal departments on a range of legal matters.Key Responsibilities:Legal Support and DocumentationOversee the creation and management of legal documentation to support the company's everyday operational needs.Draft, review, and modify contracts, agreements, addenda, and other essential legal documents.Prepare legal documents, internal policies, and other regulatory materials.Draft documentation for notarial actions and registration processes.Manage legal correspondence, requests, responses, and claims effectively.Conduct legal assessments of current UAE laws and regulatory changes, providing relevant legal opinions.Compliance and Government RelationsManage annual KYC processes, license renewals, and related compliance requirements.Engage with UAE governmental and regulatory bodies to facilitate seamless company operations.Oversee document legalization processes with relevant authorities.Ensure full legal compliance and operational integrity across all departments.Organize and maintain the legal department’s documentation in both physical and digital formats.Handle inquiries received via the company’s legal bot or from internal departments.
Join our dynamic team at vams as a Project Coordinator in Dubai. This role is integral to our project management process, ensuring timelines are met and resources are utilized efficiently. You will be responsible for coordinating project activities, communicating with stakeholders, and maintaining project documentation. Your organizational skills will be key to facilitating successful project outcomes.
Full-time|On-site|Dubai, Dubai, United Arab Emirates
Help AG is seeking a skilled and dedicated Security Consultant (UAE National) to effectively manage and address support requests from our esteemed customers. The successful candidate will respond to inquiries via email and phone, adhering to Help AG’s structured support workflow. Key responsibilities include:Managing internal and external escalations efficiently.Maintaining continuous communication with customers regarding tickets, projects, and updates.Providing on-site support as a resident engineer when necessary.Utilizing tools for ticket management and time tracking accurately, ensuring thorough documentation of all interactions.Timely follow-up on escalations and issues.Contributing to projects, proof of concepts, and maintaining meticulous documentation.Striving for customer satisfaction, professionalism, and delivering high-quality service in all duties.
Join Egis Group as a Graduate Architect, where you will have the opportunity to contribute to innovative architectural projects in a dynamic environment. We are looking for a talented UAE National who is passionate about design and eager to learn and grow within our team.
Join the dynamic team at Delivery Hero as a Sales Coordinator, an exciting opportunity for UAE Nationals looking to kickstart their careers in a fast-paced environment. As a Sales Coordinator, you will play a crucial role in supporting our sales team, ensuring smooth operations and helping to drive sales success.
Join our dynamic team at VAMS as a Network Administrator in vibrant Dubai, UAE. In this role, you will be responsible for managing and maintaining network systems, ensuring optimal performance and security. You will collaborate with IT professionals to implement solutions that enhance our network infrastructure.
Join our dynamic team at VAMS as a Project Manager in Dubai, UAE. In this role, you will lead diverse projects, ensuring timely delivery and adherence to quality standards. Your leadership will drive project success while collaborating with cross-functional teams. Bring your expertise in project management methodologies and a proactive approach to problem-solving.
Role overview Besix is hiring a Receptionist in Dubai, with this position open exclusively to UAE Nationals. As the first point of contact for visitors and clients, the receptionist helps set a welcoming tone and supports daily communication across the company. What you will do Welcome and assist visitors and clients as they arrive Answer incoming phone calls and direct inquiries to the right team members Keep the reception area clean and presentable Assist with internal communication and handle administrative tasks as needed Requirements Must be a UAE National (Emirati) Strong communication and interpersonal skills Professional, friendly, and organized attitude Comfortable working in a front-facing position Location This position is based in Dubai.
Join Egis Group as a Graduate Architect and embark on a rewarding career in the dynamic architectural landscape of the UAE. We are seeking enthusiastic UAE Nationals who are eager to contribute to innovative design solutions and sustainable projects. In this role, you will work alongside experienced architects and engineers, gaining valuable insights and hands-on experience in the field.
About DeliverooAt Deliveroo, we are on a mission to revolutionize the way you shop and dine. By seamlessly connecting consumers, restaurants, shops, and riders, we aim to deliver the neighborhood experience right to your doorstep. Our innovative technology is at the heart of this transformation, making access to food and products more convenient and enjoyable. We empower people to buy what they wish, whenever and wherever they want.As a part of a dynamic team, we are proud to be at the forefront of one of the world's fastest-growing industries. Our compact team makes a significant impact as we tackle some of the most intriguing challenges in the market. We embrace agility, value autonomy and ownership, and are constantly in pursuit of fresh ideas.Your ResponsibilitiesAs a Junior Designer, you will play a key role in delivering creative assets for various campaigns and media initiatives. Your responsibilities will include designing in-app banner advertisements, social media content, and adapting global campaigns to meet local needs, including copywriting in both English and Arabic. This role reports directly to the Brand Manager and follows a hybrid work model.Daily Tasks Include:Creating visually appealing artworks for in-app restaurant campaigns and social media platforms.Adapting global campaign materials to fit the UAE market requirements.Collaborating with the social media team to develop creative in-house content.Designing innovative branding materials for events and campaigns that align with brand guidelines.Taking ownership of English and Arabic copywriting for campaign initiatives.
Full-time|On-site|Dubai, Dubai, United Arab Emirates
Are you a UAE National eager to embark on a fulfilling career in cybersecurity? At helpag, we are thrilled to offer various roles uniquely designed for UAE Nationals in the exciting field of cybersecurity. These positions aim to enhance our cybersecurity framework through effective planning, execution, and oversight of various cybersecurity initiatives across the organization. By joining us, you will play a crucial role in fortifying our security posture while collaborating with diverse teams and aligning with our national cybersecurity objectives.Key ResponsibilitiesYour Contributions Will Include:We are building a robust team of UAE Nationals to fill pivotal roles in various cybersecurity domains, such as:Security Operations Center (SOC) and Threat HuntingNetwork Security (including Next Generation Firewalls, Routing & Switching)Digital Forensics & Incident Response (DFIR)Vulnerability Management & Penetration Testing (VAPT)Governance, Risk & Compliance (GRC)Cloud, Application, and OT/ICS SecurityBusiness Development (Sales)What You'll Be Engaged In:Depending on your specific role, you may:Monitor and respond to cyber threats in real time.Configure, maintain, and manage firewalls.Assist in investigations, digital forensics, and incident response.Conduct assessments and bolster defenses through rigorous testing.Drive compliance and risk management activities.Contribute to cybersecurity awareness, training, and capability enhancement.Ideal Candidate Profile:UAE Nationals who are passionate about securing the nation’s digital landscape.Bachelor’s degree in Computer Science, Information Security, IT, Computer Engineering, or a related field.Open to fresh graduates or professionals with relevant experience.
Join VAMS as a Business Development Manager and play a pivotal role in driving our growth strategies in the UAE market. You will be responsible for identifying new business opportunities, building and nurturing client relationships, and developing strategic partnerships. Your expertise will help us expand our reach and enhance our competitive edge.
Mar 27, 2017
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