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Trustee Operations Specialist

AltisourceBengaluru
On-site Full-time

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Experience Level

Entry Level

Qualifications

Demonstrated experience in Mortgage Trustee Servicing, title servicing, or foreclosure. Comprehensive understanding of trustee services, processes, and procedures. Experience in recording within a title or trustee capacity. Notary certification is preferred. Familiarity with reverse mortgage services is advantageous. Exceptional attention to detail and strong organizational capabilities. Outstanding communication skills, both written and verbal. Proficiency in Microsoft Office Suite, especially Excel. Able to work independently as well as collaboratively within a team setting. Strong time management skills with the ability to prioritize tasks efficiently. Customer-oriented mindset with a professional demeanor. Flexibility to adapt to changing priorities and thrive in a fast-paced environment.

About the job

Join our dynamic team as a Trustee Operations Specialist at Altisource in Bengaluru, India. We are looking for an individual who is meticulous and possesses a strong commitment to professionalism. In this pivotal role, you will oversee various facets of trustee operations, ensuring efficiency and delivering outstanding customer service.

  • Thoroughly review and execute trustee-related documents, ensuring precision and compliance with applicable regulations.
  • Efficiently process and update VA appraisals and associated documentation within our systems.
  • Collaborate effectively with clients, appraisers, and legal teams to troubleshoot issues and maintain seamless operations.
  • Address inquiries from borrowers, lienholders, real estate agents, and attorneys through phone, email, and fax communications.
  • Maintain and enhance team manuals, offering support to team members on operational matters.
  • Conduct quality control assessments on trustee operations processes.
  • Oversee the recording of documents and ensure the accuracy of record-keeping.
  • Assist in the evaluation of foreclosure files and work in conjunction with the litigation team as necessary.
  • Update and manage various spreadsheets pertinent to trustee operations.
  • Actively contribute to the ongoing enhancement of trustee operations processes and protocols.

About Altisource

Altisource is a frontrunner in delivering comprehensive services and technology solutions for the mortgage and real estate sectors. Guided by innovation and a commitment to compliance and exceptional service, our solutions address complex business challenges within mortgage origination and servicing, while also offering cutting-edge online real estate platforms for consumers and investors alike.

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