About the job
ABOUT TIDE
Tide is dedicated to empowering SMEs by streamlining their operations and enhancing their financial management with our innovative business accounts and a suite of integrated administrative solutions, ranging from invoicing to accounting.
We are revolutionizing the small business banking landscape with a community of over 1.8 million members globally, spanning the UK, India, Germany, and France.
With our cutting-edge technology, we design all solutions with SMEs in mind. Our rapid onboarding, competitive fees, and unique features enable us to make data-driven decisions that align with our mission: to help SMEs save valuable time and resources so they can focus on what they do best.
Tide facts:
- Available for SMEs in the UK, India, Germany, and France
- Over 1.8 million members: 800,000 in the UK and 1,000,000 in India, rapidly expanding
- More than $300 million raised in funding
- A diverse team of over 2,500 Tideans globally
- Headquartered in Central London, with a member support and technology center in Sofia, Bulgaria, and additional technology centers in Serbia, Romania, Lithuania, and Hyderabad, along with offices in Gurugram, New Delhi, Berlin, Paris, and Luxembourg.
ABOUT THE TEAM
The Ongoing Monitoring team is a crucial part of our first line of defense (1LOD) operations, tasked with monitoring the activities of our SME customers (members) to prevent, detect, and report sanctions violations, money laundering, terrorist financing, tax evasion, bribery and corruption, money mules, and fraud.
This role offers the opportunity to collaborate with an exceptional team across various geographies, including analysts, team leaders, product and engineering managers, data scientists, and operations managers. You'll engage with numerous senior stakeholders across the business, playing an essential role in safeguarding our customers.
ABOUT THE ROLE
Transaction Monitoring Alert Review & Analysis:
- Monitor and investigate alerts generated by automated transaction monitoring and sanctions screening systems.
- Conduct thorough, risk-based reviews of customer accounts and transaction histories to identify suspicious patterns or activities that diverge from a customer’s typical behavior.
- Synthesize information from diverse sources, including customer profiles (KYC/CDD), public records, adverse media, and internal data.
- Evaluate transactional activities in the context of financial crime typologies across various payment types and financial products.

