About the job
About Caxton Associates:
Founded in 1983, Caxton Associates is a prestigious global trading and investment firm with a strong presence in major financial hubs, including New York, London, Bengaluru, Monaco, Singapore, and Dubai. The firm specializes in managing client and proprietary capital through a diverse suite of investment products tailored to meet the unique requirements of its investors. Utilizing a multi-portfolio manager approach, Caxton excels in discretionary global macro investing, drawing on its extensive expertise across various asset classes and markets.
About the Role:
We are on the lookout for a dedicated Trading Support Engineer to become an integral part of our London Tradeflow team. In this role, you will play a crucial role in supporting front-office trading operations, ensuring the seamless flow of orders and executions across both internal and external trading systems.
This hands-on production support position emphasizes monitoring live trading activities, analyzing order and execution flows, and troubleshooting any issues related to FIX connections and internal systems. You will collaborate closely with trading, operations, and global technology teams to guarantee timely and accurate trade processing.
Success in this role demands meticulous attention to detail, excellent communication skills, and the ability to remain composed in fast-paced, time-sensitive environments.
Responsibilities:
As a valued member of the Tradeflow support team, your key responsibilities will include:
- Monitoring and supporting trade, order, and execution flows across FIX connections, internal order management systems, and external brokers and trading venues.
- Analyzing FIX message traffic (including orders, cancellations, rejections, and executions) to identify and resolve routing or workflow issues.
- Assisting with Bloomberg AIM order and execution workflows.
- Investigating trade breaks, discrepancies, and missing or delayed executions.
- Providing support for troubleshooting session drops, connectivity issues, and counterparty rejections.
- Coordinating with brokers, trading desks, and operations teams to address daily production challenges.
- Escalating incidents as necessary and providing clear status updates to stakeholders.
- Maintaining documentation and contributing to operational runbooks and procedures.
Requirements:
- 1–3 years of experience in supporting trading, middle office, or financial systems.
- Fundamental understanding of FIX messaging and the order-to-trade lifecycle.
- Familiarity with financial markets and execution workflows.
- Strong analytical and problem-solving abilities.
- Basic scripting skills, preferably in Python.
- Proficiency with log analysis and monitoring tools.
- Experience with version control systems (e.g., Git).
- Some knowledge of SQL and relational database schemas would be advantageous.
- Excellent written and verbal communication skills.
- Ability to work efficiently under pressure in time-sensitive trading environments.
- Exhibits and adheres to the highest ethical standards.

