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TLM, Machine Learning, Integrity

OpenAISan Francisco
On-site Full-time

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Experience Level

Manager

Qualifications

Extensive experience in managing machine learning teams, particularly in web safety and content integrity. Proven skills in training and fine-tuning ML models. Strong technical involvement in solution design and implementation. Excellent cross-team collaboration skills. High emotional intelligence and empathy.

About the job

About Our Team

At OpenAI, our Applied team is dedicated to responsibly introducing cutting-edge technology to the world. We are the creators of innovative products like ChatGPT, Advanced Voice Mode, and Deep Research, all while ensuring scalable infrastructure and safe deployment practices. Our clients trust our APIs to revolutionize their offerings, and we are committed to fostering responsible usage and maintaining platform integrity.

Within this team, the Integrity division plays a critical role in protecting our platform by proactively identifying misuse, preventing abuse, and ensuring user safety. We are looking for an experienced, hands-on Engineering Manager (Web Safety) to guide our strategic direction, develop advanced system protections, and lead a specialized team of seasoned Machine Learning Engineers (MLEs).

Key Responsibilities

  • Design and implement next-generation system protections, involving hands-on design, model training, and deployment strategies.

  • Lead and mentor a small, senior team of Machine Learning Engineers, providing them with clear guidance and autonomy.

  • Collaborate with Research, Safety, Product, and Policy teams to harness existing tools and propel cutting-edge advancements.

  • Leverage state-of-the-art models for effective detection and prevention of problematic content.

  • Establish robust evaluation frameworks and metrics to gauge progress and pinpoint areas for enhancement.

  • Foster professional development within your team, ensuring high performance through mentorship and clear career paths.

Ideal Candidate Profile

  • Possess extensive hands-on experience managing machine learning teams, preferably in web safety, content integrity, or related fields.

  • Demonstrated success in training, fine-tuning, or distilling LLMs and traditional ML models to address real-world business challenges.

  • Enjoy being technically involved—actively engaging in solution design, model training, and guiding deployment processes with your team.

  • Excel at cross-team collaboration to integrate existing tools and thoughtfully develop new solutions.

  • Exhibit strong emotional intelligence and empathy, effectively connecting with team members.

  • Embrace ambiguity and fast-paced changes as opportunities to create clarity, structure, and impactful solutions.

About OpenAI

OpenAI is at the forefront of AI innovation, committed to creating safe and beneficial technology for humanity. Our Applied team is responsible for deploying cutting-edge solutions like ChatGPT and Advanced Voice Mode, ensuring they are used ethically and responsibly.

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