About the job
Join Our Team as a Custodial Territory Supervisor! Experience Exceptional Leadership and High Standards of Cleanliness!
At Cleantec, we’re not just a cleaning service; we are the foremost full-service Janitorial and Facility Maintenance experts in Central New York. Since our inception in 1989, we have proudly catered to clients across New York State, with our headquarters located in Syracuse and additional offices statewide. Cleantec is more than a company; we are a collaborative team that encourages employee engagement and fosters a vibrant workplace culture.
Position Overview: In the capacity of Territory Supervisor at Cleantec, you will play a crucial role in assisting management and clients by ensuring the operational efficiency of designated accounts. Your responsibilities will include:
- Supervision: Lead team leaders and baseline cleaners to uphold the cleanliness and functionality of customer facilities.
- Mission Keeper: Champion the company’s mission and implement policies while delivering superior customer service.
Key Responsibilities:
- Operational Excellence: Adhere to company operational standards regarding training, cost efficiency, quality, safety, and timely service delivery.
- Hands-On Leadership: Be willing to engage actively in the cleaning process to ensure project completion on customer properties.
- Customer Focus: Prioritize client satisfaction while maintaining positive employee relations in accordance with company policies.
- Team Building: Collaborate with the area manager to develop a skilled team capable of executing growth strategies and enhancing employee relations.
- Training: Organize training sessions for new hires with designated personnel approved by management.
- Performance Evaluation: Conduct annual performance reviews for staff, establishing tangible goals for ongoing improvement.
- Employee Management: Document and report all employee-related issues promptly, including attendance, call-outs, write-ups, and any disciplinary actions.
- Budget Management: Ensure adherence to budgeted hours for accounts to maintain financial efficiency.
- Safety First: Keep safety materials and Safety Data Sheets (SDS) updated in all accounts.
- Inventory Management: Oversee the inventory of cleaning supplies at each facility.
- Equipment Maintenance: Troubleshoot and maintain cleaning equipment, such as vacuums.
- Hands-On Help: Be prepared to perform cleaning duties during employee absences or as requested by customers.
- Quality Control: Regularly inspect customer buildings to identify areas requiring attention.
