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Telephonic Behavioral Case Manager

On-site Full-time

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Experience Level

Entry Level

Qualifications

Requirements:Master’s Degree in Behavioral Health or a related fieldActive Licenses: LCSW, LMHC, LMSW, LMFT, LPC, PhD, or PsyDMinimum of 3 years of experience in a psychiatric or mental health care environmentWork Hours: Monday to Friday, from 8 AM to 5 PMBenefits of Joining Us:Competitive salary with the potential for negotiation based on relevant experienceComprehensive benefits, including Medical, Dental, and Vision coverageA vibrant and supportive work environment

About the job

Daily Responsibilities:

  • Role Overview: Engage in the daily operations of the Integrated Case Management functions, focusing on high-risk members to identify their needs and aspirations, fostering empowerment and enhanced quality of life across both behavioral and physical health domains.
  • Conduct assessments of the members' current functional status, and collaboratively develop and oversee the Case Management Care Plan, ensuring quality of care, assisting in discharge planning, and participating in specialized clinical projects while liaising with departmental and administrative staff to streamline operations.
  • Work closely with both medical and behavioral health providers to guarantee the best outcomes for members.
  • Utilize telephonic communication to connect with high-risk patients and their healthcare providers, identifying needs, setting objectives, and implementing actionable steps to achieve those objectives.
  • Empower patients to enhance their quality of life by adopting a holistic approach to address complex health challenges.
  • Adhere to NCQA guidelines and HEDIS measures to maintain compliance.
  • Follow established referral, pre-certification, and authorization protocols as directed by Medical Management personnel.

About HealthCare Support Staffing, Inc.

HealthCare Support Staffing, Inc. (HSS) is a nationally recognized leader in healthcare recruiting and staffing. With a strong track record of placing skilled healthcare professionals in both clinical and non-clinical roles, we partner with prestigious healthcare organizations including Fortune 100 Health Plans, Hospitals, and Laboratories. Our commitment to maintaining robust relationships with top healthcare providers ensures that our candidates have swift access to exceptional career opportunities tailored to their skills. Connect with our Professional Recruiting Consultants today and discover how a simple conversation can lead to a rewarding career!

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