Technical Writer

Join Integrated Resources, Inc. as a Technical Writer in Rochester, NY. In this role, you will craft clear and concise technical documentation to support our innovative projects. Your expertise will help bridge the gap between complex technical concepts and user-friendly documentation.We seek an individual who is passionate about writing and has a keen eye for detail. You will collaborate with engineers and product managers to produce training manuals, user guides, and system documentation.

Join our dynamic team at StemXpert as a Technical Writer! In this role, you will create clear and concise documentation, ensuring that complex technical information is communicated effectively to our users. Your work will support product development, enhance user experience, and contribute to the overall success of our projects.

Thorlabs is dedicated to fostering scientific advancement through innovative components, instruments, and systems that we design and manufacture. We believe in the transformative power of science and innovation to enhance the world around us and are committed to propelling photonics technologies that positively impact our customers, employees, and communities. Through educational outreach and sustainable business practices, we continually invest in a brighter future. We value the unique contributions of each employee and strive to cultivate a dynamic and enjoyable workplace culture.The Science Writer II position is pivotal in reinforcing Thorlabs' status as a premier manufacturer of photonics products. This role involves crafting impactful technical presentations, application images, and diverse marketing collateral that educate the photonics community about our product offerings and their applications. Building on the foundational skills of the Science Writer I role, candidates will demonstrate a robust understanding of Thorlabs' extensive product portfolio, leveraging technical expertise and photonics knowledge to engage in meaningful dialogues with engineering teams. Responsibilities include understanding new product introductions and how they integrate into our existing catalog, proposing and executing enhancements to our website for improved customer experience, and producing high-quality content with minimal need for revisions. The position requires close collaboration with graphic artists to develop presentations, using information provided by Thorlabs' engineers and personal experience with similar products in the field. Although the position is based in Rochester, NY, occasional travel to other Thorlabs locations may be necessary.Key Responsibilities:Project Management: Apply technical knowledge and familiarity with our ERP platform (D365) and content editing tools to create comprehensive presentations that support New Product Introductions (NPI), website updates, product discontinuations, acquisitions, trade shows, social media content, video/animation projects, and other marketing materials, ensuring minimal feedback is required regarding technical accuracy and adherence to Thorlabs' standards.Content Strategy: Facilitate informed decision-making for customers among a diverse portfolio of over 20,000 items, developing and implementing proposals for website reorganization, ensuring robust cross-linking, incorporating SEO strategies as needed, and maintaining comprehensive documentation that meets organizational standards.Timely Updates: Manage and ensure prompt updates to content across all platforms and materials as required.

Join Innovative Solutions as a Technical Project Manager specializing in Cloud technologies. You will effectively oversee projects within our extensive AWS account portfolio. The ideal candidate will possess a unique mix of project management expertise and technical skills, excel in customer relations, and thrive in a dynamic environment with the capacity to juggle multiple projects simultaneously! Key Responsibilities:1. Guide and direct technical team members to ensure progress towards established project milestones.2. Collaborate with cross-functional teams to allocate resources effectively in alignment with project timelines and requirements.3. Manage and deliver a variety of projects, including Cloud Migrations, Application Modernization, Development, and AI/ML initiatives.4. Provide regular updates on project status to both internal teams and external stakeholders.5. Ensure the successful delivery of projects within the outlined scope, budget, and timeline.6. Work closely with internal stakeholders to define project scope and client objectives, while managing risks and maintaining quality standards.7. Effectively oversee multiple projects simultaneously, including their schedules, budgets, and deliverables.8. Manage and nurture customer relationships.9. Present and review final deliverables with clients, gathering feedback and identifying further opportunities for engagement.

About Re:Build Manufacturing Re:Build Manufacturing is an innovative and expanding collective of industrial and engineering enterprises dedicated to revolutionizing America’s manufacturing sector. We harness cutting-edge technologies, operational excellence, and strategic acquisitions to create a robust industrial company for the future. By leveraging our profound expertise in engineering, operations management, and technology, we enhance the efficiency and effectiveness of our member organizations. Our culture is built on transparency and integrity, fostering an environment where individuals can thrive and reach their full potential. Founded with a vision to establish a sustainable and profitable model for U.S. manufacturing, Re:Build Manufacturing combines complementary strengths across various business lines to cater to a diverse range of markets. Our acquired companies specialize in build-to-print and hourly engineering and design services, allowing us to progressively advance into sophisticated program development and production, as well as the creation of proprietary products. Our extensive capabilities are tailored for complex systems and products, offering clients a comprehensive suite of services including product and systems design, automation, fabrication, assembly, and high-volume contract manufacturing. We serve clients across numerous industries, such as aerospace, defense, mobility, healthcare, pharmaceuticals, biotechnology, clean technology, chemicals, energy, lifestyle, food production, and industrial equipment. Who We Are Looking For We are in search of a dedicated ERP Technical Support Engineer to join our team, focusing on providing exceptional support for our Infor CloudSuite Industrial (CSI) ERP System. This role encompasses all technical dimensions of our ERP landscape, including existing implementations and the onboarding of new sites. The successful candidate will develop, test, and implement technical solutions that align with our business objectives. This position requires collaboration with various team members, ensuring the delivery of effective ERP services that reflect the voice of the customer. Typical interactions include power users, functional leads, project managers, and support teams. Your Responsibilities Include: Delivering tailored ERP system solutions to fulfill our organizational goals, addressing areas such as system and security configurations, reporting, DataViews, document and label printing/scanning, integrations, data synchronization, and disaster recovery planning. Analyzing and understanding all business requirements, including functional, performance, availability, and security criteria. Designing ERP system solutions to meet specified requirements and actively participating in design reviews.

Join StemXpert1 as a Help Desk Support Specialist, where you will be at the forefront of providing exceptional technical assistance to our valued clients. Your primary responsibility will be to troubleshoot and resolve technical issues, ensuring a seamless user experience. Utilize your problem-solving skills and technical expertise to assist users with software, hardware, and network-related inquiries.

Join our dynamic OSG Telecommunications team as a Telecom Services Documentation Specialist, where you'll play a crucial role in enhancing our daily telecom operations. Your expertise will ensure that all associated processes, data, and documentation are meticulously accurate, consistent, and ready for audits. This position combines hands-on support for telecom services, including SIM and inventory management, alongside essential technical documentation tasks that foster operational efficiency, compliance, and continuity of knowledge throughout the organization.In this role, you will collaborate closely with analysts, engineers, and field teams to support wireless operations, validate data, and document processes that mirror real-world execution. You will be expected to comprehend end-to-end telecom workflows and translate them into clear, actionable documentation tailored for both technical and non-technical audiences.

We are seeking a motivated and detail-oriented Service Activation Technician to join our dynamic team. As a pivotal member of our organization, you will be responsible for ensuring seamless activation of services for our clients. Your role will involve troubleshooting, configuration, and maintenance of various service platforms to guarantee optimal performance and customer satisfaction.

Join our dynamic team at dev2 as a Field Technician, where you will play a crucial role in delivering exceptional service to our clients. As a vital part of our operations, you will be responsible for troubleshooting, installing, and maintaining equipment in the field, ensuring optimal performance and customer satisfaction.Your hands-on experience will be invaluable as you interact directly with clients, diagnose issues, and implement solutions. This position offers a unique opportunity to grow your technical skills while working in a supportive and collaborative environment.

LaBella Associates is actively looking for skilled Field Service Technicians in the Rochester, NY area. The selected candidates will play a crucial role in maintaining, repairing, installing, and ensuring regulatory compliance for fueling facilities. This position demands a diverse skill set in plumbing, electrical, and electronic systems. Equipment experience should include, but is not limited to, fuel dispensers, hoses, nozzles, pumps, tank gauges and alarms, valves, fittings, and both fuel and tank monitoring systems.Key Responsibilities Diagnose, repair, inspect, maintain, and install fuel management systems and fueling equipment at client facilities. Assemble, install, and repair petroleum bulk storage tanks and associated piping systems. Replace and repair electrical wiring, alarms, and sensors for systems such as Veeder Root, TLS-450, Omntec, Proteus, and other fuel and tank monitoring systems. Conduct on-site compliance inspections and testing for Automatic Tank Gauging Systems, Line Leak Detection, Aboveground and Underground Storage Tank Testing. Perform preventative maintenance and respond to emergency service requests in a timely and professional manner. Understand customer needs, assist in diagnosis and analysis, and provide effective recommendations. Adhere to OSHA safety standards and follow company protocols. Additional duties as assigned.