Technical Writer

Location: Cambridge, UK – (This role offers flexible working options, but candidates must be based in or willing to relocate to a commutable distance from our Cambridge office for onsite attendance as needed.Are you a community-focused, tech-savvy individual excited about connecting players and development teams? If so, we would love to hear from you!Your position will play a pivotal role in fostering a vibrant new era of user-generated plugins for RuneScape. By merging technical expertise with interpersonal skills, you will cultivate a development-oriented community that links our internal developers with our enthusiastic community developers, empowering them with the necessary knowledge to turn their ideas into reality and guiding our internal Plugin Project to success through ongoing community developer engagement.By immersing yourself in the technology of RuneScape and collaborating closely with our Technical Development Teams, you will serve as the essential conduit for the information and discussions that our community developers require to flourish.Key Responsibilities:Develop and oversee a Plugin Developer Program specifically for RuneScape.Act as a technical liaison for RuneScape within the development community, ensuring access to vital information and aligning our product plans with external developer needs.Acquaint yourself with our technology and coding languages to progressively address the requirements of our Plugin development community independently.Design and organize events – both in-person and virtual – that connect our technical teams with the plugin community.Create comprehensive documentation and resources to maximize the potential of external Plugin Development.Develop and maintain a developer journey into our ecosystem and supporting communities.Regularly assess and enhance our Plugin Ecosystem, ensuring our premier Plugins are easily discoverable.Identify deficiencies within community Plugin development and proactively drive solutions.Manage the Plugin Community spaces to foster an optimal development environment.Collaborate closely with the RuneScape Community Management team to promote and highlight Plugins that address player needs.

Location: Cambridge, UK – This role offers flexible working options, but candidates must reside or be willing to relocate within a reasonable commuting distance of our Cambridge office for onsite attendance as needed.This position is an 18-month fixed-term contract.Are you a creatively adept game designer with a profound passion for Old School RuneScape and expertise in developing robust, scalable systems?In the capacity of a Technical Designer within the Old School RuneScape Design team, you will be instrumental in crafting and executing captivating content, with a strong emphasis on technical excellence. Your role will merge imaginative design principles with scripting proficiency, ensuring that the content is engaging, memorable, and technically proficient within the OSRS engine.Collaborating within small to medium-sized multi-disciplinary teams, you will contribute to weekly game updates for one of the most community-oriented MMORPGs globally while continually enhancing your understanding of our systems, engine capabilities, and proprietary tools.Key Responsibilities:Design and implement engaging game content leveraging the technical strengths of Old School RuneScape.Utilize our proprietary scripting language, RuneScript, to turn your designs into technically robust and scalable solutions.Offer proactive technical insights to the team, ensuring content efficiency, maintainability, and alignment with engine capabilities.Develop and maintain comprehensive technical design documentation to facilitate development and knowledge sharing.Create tools and workflows that enhance your efficiency and that of the broader design team.Work collaboratively in multi-disciplinary teams to deliver updates for a live game on a weekly basis.Gain a deep understanding of the game’s core systems and engine behavior to support high-quality technical implementations.Leverage game data and player insights to guide design decisions addressing content gaps and business needs.Engage in discussions about engine capabilities and collaborate with engineers to enhance the potential of RuneScript.

Location: Cambridge, UK – We offer flexible working arrangements, allowing for predominantly remote work. Candidates should be based in or willing to relocate within a reasonable commuting distance to our office for onsite requirements.This is a 9-month Fixed Term Contract.Are you a seasoned product marketing expert in the gaming industry, passionate about crafting impactful campaigns and collaborating across teams to enhance player experiences? As the Product Marketing Manager for RuneScape: Dragonwilds, you will be instrumental in executing international marketing strategies. You will collaborate closely with the franchise marketing team and core development group to bring go-to-market plans to fruition and ensure successful campaign delivery to our players.This role emphasizes execution excellence, cross-functional collaboration, and supporting the overarching strategic vision laid out by senior marketing leadership.Your responsibilities will include:Facilitating the execution of global go-to-market strategies across various platforms for key updates, geographical expansions, and commercial milestones.Building strong partnerships with development, creative, production, central marketing teams, external agencies, and key stakeholders to guarantee campaign alignment and timely execution.Overseeing the development of campaign assets from inception to final delivery, ensuring consistency and quality across all channels.Collaborating with Performance Marketing, Creative Services, PR, and Community teams to create integrated, multi-channel campaigns.Supporting earned media initiatives such as creator activations, social storytelling, and community-driven moments.Contributing to franchise-wide marketing efforts, ensuring RuneScape: Dragonwilds is effectively represented in global campaigns and live events.Maintaining clear reporting on campaign performance, risks, and progress against milestones.Assisting with commercial and platform partnership activations as needed.Helping to manage marketing budgets, ensuring expenditures align with campaign priorities and performance targets.Promoting a player-first approach by integrating community insights and player motivations into campaign execution.

Location: Cambridge, UK – This role offers flexible working arrangements; however, candidates must either reside in or be willing to relocate within a reasonable commuting distance of our Cambridge office for necessary onsite attendance.This is a fixed-term contract lasting 22 months.Are you a talented environment artist with a passion for crafting stylized, high-quality environments and efficient world-building workflows? As an Environment Artist for RuneScape: Dragonwilds, an open-world survival crafting game developed in Unreal Engine 5, you will play a crucial role in shaping an immersive and expansive game world. Your contributions to level art, props, and world building will enhance a stylized visual narrative that embraces exaggerated realism.This hands-on position is ideal for a versatile environment artist, allowing you to work autonomously across various production areas, from asset creation to in-engine execution, while ensuring a cohesive and scalable world.Your Responsibilities:Create and implement top-tier environment assets spanning level art, props, and world building using Unreal Engine 5.Develop modular kits and reusable assets to facilitate scalable open-world development.Produce assets through modeling, texturing, and material creation that align with the project's unique visual style.Work independently throughout the environment production process, from conceptualization to final in-engine integration.Collaborate with art leads and external partners to guarantee outsourced content meets established quality and stylistic standards.Adhere to established production pipelines, optimizing assets for performance in a vast, interconnected world.Your Qualifications:Robust experience in creating environment art for games utilizing Unreal Engine and industry-standard 3D software (e.g., Maya, ZBrush, Substance).Generalist skill set encompassing level art, prop creation, modeling, and texturing.Experience with open-world or large-scale environments.A strong portfolio showcasing stylized environments or exaggerated realism.Familiarity with integrating and evaluating outsourced assets within a production workflow.Knowledge of modular workflows and asset optimization for real-time environments.Experience with lighting or supporting concept art is a plus.What We Offer:Joining Jagex means you will enjoy a comprehensive Perks & Benefits package, including:Private Healthcare, including Dental Plan.Discretionary annual performance bonus.Minimum 6% Pension contributions.Life Insurance.Enhanced family leave policies from day one.Flexible working hours.

Location: Cambridge, UK – This role offers flexible working options; however, candidates must be based (or be willing to relocate) within a reasonable commuting distance of our Cambridge office for on-site attendance as required.Contract Duration: This is an 18-month fixed-term contract.Are you a passionate and innovative game designer with a deep appreciation for Old School RuneScape? Do you thrive on creating enriching content for players? If so, we invite you to join our dynamic Old School RuneScape Design team!In this role, you will be responsible for designing, implementing, and enhancing captivating content across various dimensions of the game. You will engage in the entire development process, from initial concept to scripting and final release, ensuring that gameplay, technical execution, and player experience are prioritized at every stage.As part of a small to medium-sized multi-disciplinary team, you will contribute to weekly updates for a live MMORPG that boasts one of the most dedicated gaming communities in history.

Office location: Cambridge, UK – This is a hybrid role that will require some working days from our Cambridge office, with the specific schedule to be coordinated with your line manager. Candidates should be located within a reasonable commuting distance or be willing to relocate as necessary.Are you an experienced QA Analyst with a passion for open-world gameplay systems and a commitment to enhancing high-quality player experiences?As a Quality Assurance Analyst on RuneScape: Dragonwilds, you will play an integral role in ensuring the stability, performance, and enjoyment of our expansive open-world survival crafting game. You will collaborate closely with developers, designers, and producers to test complex gameplay systems, proactively identifying quality risks, and ensuring that new features perform as intended across various platforms.Your responsibilities will include taking ownership of feature testing, mentoring junior team members, and continuously refining our QA processes. This position is perfect for someone with console and PC testing experience who is adept at navigating the challenges of open-world QA and eager to enhance their technical and collaborative abilities. Key Responsibilities:Develop a comprehensive understanding of new and evolving features while providing insightful feedback on design and quality aspects.Design and implement structured test plans across gameplay systems, including survival mechanics, AI, crafting, exploration, and environmental interactions.Document and communicate defects clearly and concisely, providing actionable insights along with steps to reproduce, severity levels, and potential impacts.Engage in test strategy discussions to evaluate system interactions, identify coverage gaps, and address quality risks.Conduct various testing types, including functional, regression, compatibility, and performance testing on both console and PC builds.Contribute to the assessment and enhancement of QA tools and workflows.Analyze defect trends and test outcomes to pinpoint patterns or coverage deficiencies.Work closely with development teams to clarify feature intentions, verify fixes, and ensure quality alignment.Provide informed contributions to bug triage and task prioritization discussions based on testing impacts and player experiences.Mentor and support junior testers informally, sharing knowledge and reviewing testing outputs.Maintain and update test documentation and knowledge bases, identifying gaps as necessary.Take ownership of testing for specific features or systems, diligently tracking progress and reporting risks.Build specialized expertise in selected gameplay or technical areas, establishing yourself as a go-to QA contact for those systems.

Harvard University is seeking a dedicated and dynamic Communications and Community Manager to join our Institutional Data Initiative. In this role, you will be responsible for developing and implementing innovative communication strategies that engage and inform our diverse community. You will foster relationships with stakeholders and enhance the visibility of our initiatives through various channels.

KAYAK, a part of Booking Holdings (NASDAQ: BKNG), stands as a premier travel search engine, facilitating billions of queries across our platforms to help users discover their ideal flight, accommodation, rental vehicle, and vacation package. We are also revolutionizing business travel with our innovative corporate travel solution, KAYAK for Business.As a KAYAK employee, you will join a dynamic travel company managing a diverse portfolio of global metasearch brands, including momondo, Cheapflights, and HotelsCombined. Our journey from a startup to an industry leader is fueled by innovation, with every team member encouraged to leave their mark. We are committed to creating the most outstanding travel search engine, enabling everyone to explore the world effortlessly.We are on the lookout for a driven and detail-oriented Social Content & Community Manager to join KAYAK's North America marketing team. This role presents an exciting opportunity to enhance KAYAK's social media footprint, collaborating closely with the Senior Manager of Social Strategy to develop and produce engaging content at scale, driving audience interaction and nurturing a community of enthusiasts.In a competitive landscape where brands seek to capture attention, you thrive on platforms like TikTok and have a profound understanding of effective social content. You bring innovative ideas to the table and have the ability to execute them with finesse.Proactive and resourceful, you possess a keen eye for what aligns with the essence of each platform. You can zoom in on the details of a current post while also maintaining a broader perspective on how it fits into KAYAK's overarching social strategy, ensuring daily precision in execution while keeping the big picture in mind.The ideal candidate will showcase a blend of critical thinking and creativity, backed by a proven history of generating content that resonates and is widely shared. This position demands exceptional organizational skills and a readiness to experiment and iterate swiftly.Please note, this role requires working from our Norwalk, CT or Cambridge, MA office a minimum of 3 days each week.

Join our dynamic team as a Change Management & Communications Lead. In this pivotal role, you will be responsible for driving organizational change initiatives and developing effective communication strategies to ensure smooth transitions during times of change. You will collaborate closely with various stakeholders to create and implement change management plans that engage and support employees throughout the process.

Harvard University is seeking an innovative and dynamic Director of Communications to lead our communication strategies at the Center for Public Leadership. This pivotal role will involve developing and executing comprehensive communication plans that effectively convey the center's mission and values, engage a diverse audience, and enhance our visibility in the public domain.The successful candidate will collaborate with senior leadership and manage a team of communication professionals to produce high-quality content across various platforms, including digital, print, and social media. This position requires a strategic thinker with excellent writing and interpersonal skills, who can adapt messaging to different audiences and stakeholders.

About Us: Ninja Theory, a distinguished six-time BAFTA award-winning game development studio located in Cambridge, UK, is proud to be part of Xbox Game Studios. Our vibrant and inclusive team champions collaboration, quality, and excellence, fostering a culture that encourages creativity and supports both personal and professional growth.Our Mission: To craft life-changing art using game-changing technology. We are dedicated to assembling the finest talents in the industry to help us fulfill this mission.Position Overview: We are seeking a passionate Community and Social Media Manager for an 18-month freelance contract. While working from our Cambridge studio when needed is advantageous, remote candidates are also encouraged to apply. In this pivotal role, you will lead Ninja Theory’s digital presence, enhancing and expanding our online communities across platforms such as X, Facebook, YouTube, Instagram, TikTok, Steam, Reddit, Discord, and more. You will create timely assets and execute engaging campaigns to transform followers into dedicated advocates for our games.Your responsibilities will include content creation, channel monitoring, player engagement, and serving as the vital link between our player community and our internal team, ensuring a consistent tone and personality across all platforms. This role welcomes applicants from all experience levels.Key Skills: This hands-on and dynamic position requires an individual with a proactive mindset, strong initiative, and creative problem-solving abilities. You should be adept at ideating content and recognizing opportunities for community engagement without needing direction. A strong passion for and deep understanding of video games and their communities.Exceptional communication skills to engage authentically and warmly with players.Insight into current social media trends.Creative copywriting skills with a knack for driving engagement.Ability to analyze social metrics and translate insights into actionable strategies.Experience: To excel in this role, you should combine your industry knowledge with community management expertise: Previous experience in community and/or social media management within the video games sector.Demonstrated success in growing social and community platforms with a solid grasp of the gaming industry, including online trends and sentiments.Fluency in modern social platforms (X, Instagram, TikTok, Discord, YouTube, Reddit, Facebook).Familiarity with social media metrics and engagement drivers.Experience with Adobe Creative Suite.

The Executive Director of Advancement Communications plays a pivotal role in shaping the strategic communications framework that supports Harvard's fundraising, alumni engagement, and donor relations initiatives. This leadership position is responsible for the formulation and implementation of cohesive, multi-channel communication strategies that align with institutional goals, enhance alumni and volunteer relationships, and motivate philanthropic contributions.Reporting directly to the AVP for Advancement Communications, Events, and Donor Relations, the Executive Director collaborates with development officers, alumni relations, and academic leaders, ensuring that messaging is compelling and consistent across various campaigns, stewardship efforts, and engagement activities.Key Responsibilities:Strategic LeadershipDesign and execute a comprehensive advancement communications strategy that aligns with institutional objectives and fundraising focuses.Act as a trusted communications advisor to senior leadership within the institution.Transform complex academic and institutional priorities into clear, persuasive narratives tailored for diverse donor and alumni audiences.Work alongside development officers to tailor communications for high-potential prospects and donors.Team & Operations ManagementLead, coach, and manage a diverse team of advancement communications professionals, including writers, editors, digital specialists, project managers, and designers.Develop workflows, editorial standards, and performance metrics, ensuring timely delivery of high-quality outputs.Oversee budget management, vendor relationships, and the engagement of external consultants as necessary.Facilitate team member growth through constructive feedback and dedicated mentorship.Encourage a collaborative team culture focused on excellence and professional development.Adapt management strategies to navigate changes and growth within the integrated unit.Fundraising and Engagement CommunicationsDirect the messaging and content strategy for major gift initiatives, comprehensive marketing campaigns, and annual giving efforts.Supervise the creation of donor proposals, case statements, and other initiative-specific materials.Content & Channel OversightManage engagement-related content across print, digital, email, social media, and web platforms, ensuring brand consistency and message alignment.

Role overview Lila Sciences uses its autonomous science platform to tackle challenges in materials discovery, from advanced structural materials and coatings for harsh environments to clean energy catalysts and carbon capture technologies. The Materials Science experimentation team moves quickly and relies on solid operational management to keep projects on track. The Materials Technical Program Manager plays a key role in maintaining this operational discipline. This position focuses on managing execution: overseeing project plans, coordinating dependencies across teams, and removing obstacles before they slow progress. The Technical Program Manager works closely with Materials Science domain leaders, who set the scientific direction, and takes responsibility for building the structure and processes that enable rapid, scalable experimentation. This role does not direct scientific research but ensures the environment supports high-velocity scientific work. It suits someone who enjoys program management in complex technical fields. What you will do Direct daily program execution for the Materials Science experimentation team by managing project plans, tracking milestones, and keeping autonomous science programs on schedule. Act as the main operational point of contact between the Materials Science team and partners in Automation, ML, and Engineering. Communicate needs, align priorities, and resolve cross-functional dependencies. Translate scientific objectives into structured workstreams that support efficient and scalable autonomous experimentation. Lead program rituals such as sprint planning, stand-ups, and retrospectives. Ensure meetings are purposeful, documentation is thorough, and follow-up actions are completed. Collaborate with domain leaders to identify blockers, risks, and interdependencies early, and drive resolution. Support delivery of commercial contracts by working with the Product & Revenue team to define, monitor, and communicate program commitments to stakeholders. Contribute to capacity planning and resource allocation in partnership with scientific leadership. Requirements Minimum 10 years of program or project management experience in materials science, advanced manufacturing, or deep tech settings. Bachelor’s degree in Materials Science, Chemistry, Chemical Engineering, or a related discipline. Proven ability to manage multiple concurrent programs in evolving, ambiguous environments. Strong motivation to build programs from the ground up; experience in early-stage startups is a significant advantage. Location Cambridge, MA, USA

Join lilasciences as a Technical Program Manager in the vibrant city of Cambridge, MA. In this role, you will lead cross-functional teams to drive projects that enhance our innovative life sciences solutions. Your expertise will guide the successful execution of programs from inception through completion, ensuring alignment with our strategic goals.

Lila Sciences is forming a dedicated AI safety team to address the unique risks and challenges posed by scientific superintelligence. The company seeks a Senior or Principal Technical Program Manager to guide the operational side of AI safety research, helping to shape how the team approaches complex and evolving problems. Role overview This Technical Program Manager position connects research, engineering, model development, policy, and executive leadership. The work involves translating fast-moving research into structured, accountable plans. While this is not a research role, curiosity about the technical aspects of AI safety is important. The team values clear communication and the ability to bring clarity and structure as the organization expands. What you will do Act as the primary communication link between the AI safety team and technical, research, and scientific groups. Share complex results and coordinate resource needs. Establish information flows to keep teams connected. Promote accountability within cross-functional, distributed teams, building consensus and trust through open communication and sound judgment. Support rapid experimentation and iteration by refining and applying effective program management practices. Create clear documentation and reports to communicate vision, track progress, and ensure alignment with company objectives. Accurately represent program status and risks, even in uncertain or shifting situations. Requirements Bachelor’s or Master’s degree in Computer Science, Engineering, Life Sciences, or a related discipline. Minimum of 6 years of program or project management experience in technology or life sciences. Demonstrated success in program management, leading cross-functional teams, and delivering projects. Strong analytical and problem-solving abilities, with skill in turning technical requirements into actionable plans. Excellent written and verbal communication skills, including experience preparing executive-level documents, roadmaps, and updates. Location This position is based in Cambridge, MA or San Francisco, CA, USA.

Scholar Rock is a pioneering biopharmaceutical company dedicated to discovering, developing, and delivering transformative therapies for patients with serious diseases that face significant unmet medical needs. As a global frontrunner in the biology of the transforming growth factor beta (TGFβ) superfamily of cell proteins, the company draws its name from the visual similarity of a scholar rock to protein structures. Focused on revolutionizing treatment options, Scholar Rock is advancing a clinical pipeline aimed at improving standards of care for neuromuscular diseases, cardiometabolic disorders, cancer, and other conditions where growth factor-targeted therapies can make a substantial impact. Scholar Rock stands out as the only company to demonstrate clinical proof of concept for a muscle-targeted therapy in spinal muscular atrophy (SMA). Our commitment to pioneering unique therapeutic strategies is propelled by a proprietary platform that has successfully developed innovative monoclonal antibodies designed to modulate protein growth factors with remarkable selectivity. By leveraging state-of-the-art science in areas historically neglected by conventional therapies, Scholar Rock is dedicated to unlocking new possibilities for patients. Discover more about our approach at ScholarRock.com and follow us on @ScholarRock and on LinkedIn.Position Summary:We are in search of a visionary and highly collaborative Vice President & Global Head of Communications to spearhead our global communications initiatives. This role is pivotal in shaping and executing enterprise-wide, executive, and business communication strategies aimed at enhancing our reputation, engaging stakeholders, and promoting our business and brand to both internal and external audiences.The ideal candidate will possess a bold vision for communications, extensive experience across a diverse spectrum of topics and issues, a proven ability to influence and drive business strategy, and a capacity to navigate complexity and change effectively. This position reports directly to the Chief Operating Officer and will work closely with the CEO, the entire executive team, and key business leaders to ensure that our communications align with our mission to provide impactful medicine to the communities we serve, positioning us as the next leading commercial biotech company worldwide.

Lila Sciences, located in Cambridge, MA, develops technology for chemical discovery through its autonomous science platform. The company’s projects include advanced synthesis, new catalyst development, and sustainable molecular design for applications in energy and industry. The Chemistry experiment team is searching for a Technical Program Manager to coordinate complex scientific programs in close partnership with the Chemistry domain lead and teams across the organization. Role overview This position centers on managing the daily operations and long-term planning for the Chemistry experiment team. The Technical Program Manager will keep project plans up to date, monitor milestones, and help ensure scientific programs meet both deadlines and quality standards. Acting as the main point of contact between Chemistry and platform partners, such as Automation, Machine Learning, and Engineering, the role involves communicating needs, aligning priorities, and making sure dependencies are clear and managed. What you will do Maintain project plans, track progress, and ensure delivery of scientific programs on schedule and to quality expectations. Coordinate with cross-functional partners to communicate requirements, align on priorities, and track dependencies. Break down scientific goals into actionable workstreams to support scalable autonomous experimentation. Lead program routines, including sprint planning, stand-ups, and retrospectives, with a focus on purposeful meetings and clear documentation. Work with Chemistry leads to surface and address blockers, risks, and interdependencies early in the process. Support execution of commercial contracts by collaborating with the Product & Revenue team, ensuring commitments are defined, tracked, and communicated. Assist with capacity planning and resource coordination alongside scientific leadership. Requirements At least 10 years of program or project management experience in chemistry, pharmaceuticals, or deep tech sectors. Bachelor’s degree in Chemistry, Chemical Engineering, or a related discipline. Proven ability to manage several programs in complex, evolving environments. Experience building programs from the ground up and working in early-stage startups is a strong plus. Skilled in coordinating with both scientific and operational teams, and managing cross-functional groups.

Location: Cambridge, UK – This role offers flexible working arrangements, primarily focusing on remote work. Candidates should either be located within a reasonable commuting distance from our office or be open to relocation for necessary onsite attendance.This is an 18-month fixed-term contract.Are you ready to be at the nexus of technology, data, and strategic decision-making, where your insights directly influence funding and project execution?Reporting directly to the Associate Director of Strategic Portfolio Management, you will oversee the daily delivery of Jagex’s technical and data projects. Your role is crucial in maintaining an accurate portfolio view that provides leadership with clear insights into delivery health, dependencies, risks, and commercial implications, enabling informed prioritization. By bridging technical execution with commercial strategy, you will facilitate the resolution of complex programs, highlight trade-offs, and ensure that our most valuable projects progress smoothly with transparency.Key Responsibilities:Manage Jagex’s technical and data portfolio, ensuring timelines, milestones, dependencies, and ownership details are accurate to enable confident prioritization by leadership.Coordinate commercial, technology, and data plans, making sure sequencing and resource allocation are optimized to deliver the most impactful results first.Provide structure to priority technical initiatives, ensuring clarity and coordination so that delivery remains focused, timely, and results-oriented.Identify and address blockages or delays early, facilitating rapid intervention to present options and trade-offs that enable decision-making and regain momentum.Proactively oversee cross-portfolio risks and dependencies to minimize surprises, allowing teams to execute effectively without constant crisis management.Deliver a single, trustworthy view of delivery health, converting technical progress into business and financial outcomes for executive and board discussions.Promote collaboration and clarify ownership across teams, closing any data gaps to ensure everyone operates from a unified perspective.Enhance our portfolio practices and tools, boosting transparency and governance to increase delivery confidence continuously.

As the Senior Technical Product Manager for the EverQuote Remarketing Platform, you will play a pivotal role in bridging the gap between insurance shoppers and providers through effective Email and SMS communication. You will spearhead transformative growth at EverQuote by implementing innovative technology solutions that are central to our core mission and key revenue-generating opportunities. At EverQuote, our Technical Product Managers are inquisitive self-starters who are dedicated to achieving business results through technology. While your focus will be on more technical products and customer needs, your approach will remain customer-centric, ensuring alignment with our broader business objectives. In this role, you will be responsible for envisioning, designing, and delivering technical product innovations and tools that facilitate essential business operations for remarketing and re-engaging our shoppers. You will own the roadmap, adoption, operation, business value, and lifecycle of our Email and SMS platforms. Your role will involve nurturing relationships with both technical and non-technical users of your technology, collaborating with stakeholders to develop and execute strategies that maximize business outcomes. A data-driven mindset will guide your discussions, and you will build partnerships across various teams including Product Managers, Engineers, Architects, Analysts, and Business stakeholders. You will also define key metrics to assess progress and the value of your outputs, providing regular visibility to senior leadership on all facets of your product(s). In this dynamic position, you should be comfortable with ambiguity and possess a strong sense of ownership to create a structured approach for delivering results within our remarketing initiatives. Your analytical abilities and exceptional problem-solving skills will be vital. Clear and proactive communication, both oral and written, will enable you to excel in managing stakeholder relationships. You will have a robust background in Product Management, experience with software agile development cycles, and a track record of managing and delivering large cross-functional programs. You will thrive in a collaborative environment, able to respond to escalations with data and technical analysis. This is a hybrid role requiring presence in the office several days a week.