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Experience Level
Experience
Qualifications
Proven experience as a Technical Writer or similar role. Exceptional writing and editing skills, with the ability to simplify complex technical information. Familiarity with software development processes and tools. Strong attention to detail and commitment to quality. Ability to work independently and as part of a team.
About the job
Join our dynamic team at 360 IT Professionals as a Technical Writer, where you will play a crucial role in creating clear and engaging documentation for our innovative projects. You will collaborate closely with engineers and product managers to produce user manuals, technical specifications, and other documentation that enhances user experience and product understanding.
About 360 IT Professionals
360 IT Professionals is a leading IT solutions provider in Austin, Texas, known for our commitment to innovation and excellence. We specialize in delivering top-notch technology services to clients across various industries, helping them achieve their business objectives through effective IT strategies.
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Search for Senior Technical Writer At Kizen Austin Texas
Full-time|$115K/yr - $155K/yr|On-site|Austin, Texas, United States
Location: Austin (Domain), TX (In-office 4x per week)About UsKizen’s innovative platform, powered by AI Agents and True Context Technology (TCT), enables millions of essential operations for top-tier organizations across regulated sectors like insurance, healthcare, and financial services.Our platform streamlines critical workflows — from assisting insurance agents with contracting and commissions, to empowering healthcare providers to enhance patient care, to automating document classification and data extraction for financial institutions.With Kizen, developers can craft new enterprise applications and impactful AI agents, while business users can effortlessly customize dashboards and agents using natural language, low-code, or traditional coding — all within the same platform.What once required months or years can now be accomplished in just days. Kizen combines robust pre-built agents and use cases with an enterprise-level platform for automation and data connectivity, all designed on an AI-first architecture that is simple to implement, expand, and trust.Join us in resolving substantial operational challenges and aiding some of the most intricate organizations in the world to operate faster, smarter, and more humanely.Become a part of our journey to revolutionize how industries function — one workflow, one agent, and one successful customer story at a time.About the RoleKizen is on the lookout for a seasoned Senior Technical Writer to develop top-notch developer and API documentation for our sophisticated SaaS platform. This individual contributor role emphasizes execution and hands-on involvement.You will collaborate closely with Product Owners, Engineers, and Solution Architects to convert complex technical ideas into clear, user-friendly documentation that enhances the developer experience.This position is perfect for a writer who flourishes in highly technical settings, comprehends developer workflows, and takes pride in crafting precise and well-structured documentation.
Full-time|$155K/yr - $185K/yr|On-site|Austin, Texas, United States
Location: Austin (Domain), TX (In-office 4x per week) OTE - $155,000-$185,000 - Uncapped commission About Us Kizen’s innovative platform, powered by AI Agents and True Context Technology (TCT), serves millions of mission-critical experiences for leading organizations in highly regulated sectors such as insurance, healthcare, and financial services. Our technology streamlines essential workflows — from assisting insurance agents in managing contracts and commissions to enabling healthcare providers to deliver proactive patient care and empowering financial institutions to automate document classification and data extraction. With Kizen, developers can create new enterprise applications and impactful AI-driven agents, while business users can easily customize dashboards and agents using natural language, low-code, or traditional coding — all on the same powerful platform. What once took months or years to deploy can now be accomplished in just days. Kizen combines robust pre-built agents and use cases with an enterprise automation platform that’s built on an AI-first architecture, making it easy to adopt, scale, and trust. We are dedicated to solving real operational challenges and assisting the world’s most complex organizations in working faster, smarter, and more humanely. Join us in revolutionizing how industries operate — one workflow, one agent, and one customer success story at a time. About the Role Are you a tech-savvy problem-solver with a passion for crafting exceptional customer experiences? Ready to make a significant impact in how businesses leverage AI? If so, this is your moment. We are seeking a Senior Solutions Engineer who is eager to collaborate with clients and drive transformative change through innovative software solutions. This opportunity is not merely a job; it’s a pivotal role in shaping the future of AI-powered business platforms. As a Senior Solutions Engineer at Kizen, you will be at the forefront of groundbreaking technology, operational transformation, and customer success. You will engage directly with clients, tailoring our rapidly expanding low-code platform to enhance sales, marketing, and operational efforts — all while developing scalable, data-driven solutions that deliver tangible results.
Full-time|$190K/yr - $275K/yr|On-site|Austin, Texas, United States; New York, New York, United States
Location: New York "Grand Central" or Austin "Domain North Side" (In-office 4x per week)Company: Kizen, www.kizen.comAbout UsKizen’s innovative platform, powered by AI Agents and True Context Technology (TCT), supports millions of essential workflows for leading organizations in highly regulated sectors such as insurance, healthcare, and financial services.Our platform streamlines critical processes—from assisting insurance agents with contracts and commissions to enabling healthcare providers to offer proactive patient care and empowering financial institutions to automate document classification and data extraction.At Kizen, we enable developers to create new enterprise applications and impactful AI agents, while business users can tailor dashboards and agents using natural language, low-code, or code—all on a unified platform.The traditional development timelines that once took months or years can now be achieved in just days. Kizen fuses powerful pre-built agents and use cases with an enterprise-grade platform for automation and data integration, all on a scalable and trustworthy AI-first architecture.We are dedicated to solving real operational challenges, helping the world's most complex organizations to operate faster, smarter, and more humanely.Join us in revolutionizing how industries function—one workflow, one agent, and one customer success story at a time.About the RoleWe are seeking a proactive Program Manager with a proven track record in leading SaaS and consulting projects, managing multiple concurrent initiatives, and delivering data-driven solutions that enhance client operations and generate measurable business outcomes as we launch our next-generation platform.This is a unique opportunity for an individual eager to be at the forefront of the AI movement aimed at improving humanity. As the Program Manager, you will collaborate closely with our VP of Consulting to drive execution excellence across a portfolio of client engagements, ensuring alignment with strategic objectives and delivering tangible results.In this dynamic role, you will lead teams responsible for:Program & Portfolio Management - Overseeing a portfolio of concurrent insurance-focused projects (e.g., CRM implementations, data integrations, commission systems, agent portals).Client Engagement - Building strong relationships with clients to understand their needs and ensure project deliverables meet their expectations.
Full-time|$207K/yr - $253K/yr|On-site|Austin, Texas, United States
Location: Austin (Domain), TX (In-office 4x per week) Company: Kizen, www.kizen.com OTE - $207,000-$253,000 About Us Kizen is pioneering the future of work with our innovative platform, AI Agents, and True Context Technology (TCT), serving leading organizations in highly regulated sectors such as insurance, healthcare, and financial services. Our platform empowers organizations to streamline their most critical workflows — from assisting insurance agents with contracting and commissions, to enabling healthcare providers to offer proactive patient care, and empowering financial institutions to automate document classification and data extraction. At Kizen, we enable developers to craft new enterprise applications and impactful AI agents, while allowing business users to tailor dashboards and agents using natural language, low-code, or traditional coding — all within a unified platform. What once took months or years to develop can now be accomplished in mere days. Kizen merges cutting-edge pre-built agents and use cases with an enterprise platform designed for automation and data connectivity, all built on an AI-first architecture that is user-friendly, scalable, and reliable. We are committed to solving genuine operational challenges and assisting the world’s most complex organizations in working faster, smarter, and more empathetically. Join us in redefining industry workflows — one process, one agent, and one success story at a time. About the Role Are you ready to shape the future of work? We’re translating AI and intelligent automation into practical applications for real users. We are seeking a proactive Senior Engineer with a track record of prioritizing user outcomes and swiftly delivering dependable, scalable systems as we launch our next-gen platform. This is an exceptional opportunity for anyone eager to be at the forefront of the AI revolution that enhances human existence. As a Senior Backend Engineer, you will collaborate closely with our Director of Platform Engineering to develop new user-facing features and enhancements while scaling the Kizen platform to meet our users’ evolving requirements. Our core values form the essence of Kizen’s identity. They are ingrained in our culture, guide our decisions, and reflect in our interactions with customers, partners, and each other.
Full-time|$100K/yr - $138K/yr|On-site|Austin, Texas, United States
Location: Austin (Domain), TX (In-office 4x per week)About the RoleKizen is on the lookout for a talented Senior Learning Experience Designer to develop and scale innovative learning programs that empower our partners, customers, and employees to fully leverage our platform. In this hands-on role, you will focus on executing excellence throughout the entire learning lifecycle.Your responsibilities will include collaborating with the Tech Docs/Learning Experience Lead to manage the design, development, and delivery of comprehensive learning programs, which encompass LMS administration, certification tracks, and Kizen Academy. You will be given strategic guidance from your lead and will have the autonomy to implement your vision, utilizing your expertise and independent judgment to create impactful learning experiences.This position is ideal for a dynamic learning designer who thrives in fast-paced environments, takes pride in building programs from the ground up, and is self-sufficient in their approach to achieving results.
Full-time|$115K/yr - $161K/yr|On-site|Austin, Texas, United States
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Join our dynamic team at 360 IT Professionals as a Technical Writer, where you will play a crucial role in creating clear and engaging documentation for our innovative projects. You will collaborate closely with engineers and product managers to produce user manuals, technical specifications, and other documentation that enhances user experience and product understanding.
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Since 2012, Giving Home Health Care has been at the forefront of supporting individuals affected by health conditions stemming from their work in nuclear facilities for the Department of Energy. We specialize in personalized, in-home care, ensuring that those who have dedicated their careers to these crucial roles receive the assistance they need. As a rapidly growing, leading provider, we proudly serve patients across multiple states, including Arizona, Colorado, Kentucky, Missouri, Nevada, New Mexico, Tennessee, Texas, and Utah.We are in search of a compassionate Medical Technical Writer who prioritizes patient welfare and thrives in a mission-driven, collaborative environment. Join our team today and contribute to the remarkable care we provide to those who need it most. POSITION OVERVIEWThe Medical Technical Writer plays a critical role in crafting precise and comprehensive medical narratives, including Letters of Medical Necessity (LMNs), which guide patients. This position is pivotal in upholding organizational excellence, fostering patient confidence, and aligning expectations with realistic outcomes. The Technical Writer is instrumental in facilitating successful claim approvals, Home Health Care (HHC) authorizations, patient engagement, and nurturing strong stakeholder relationships. Success in this role is defined by a steadfast commitment to patient advocacy and achieving quality outcomes.KEY RESPONSIBILITIESCompose clear, concise LMNs and other medical documentation to support claims while effectively communicating with patients, healthcare professionals, and various stakeholders.Handle a substantial volume of claims, averaging around 50 letters per month.Examine patient records to identify additional health concerns and document these in LMNs, aimed at maximizing claim approvals and benefits.Enhance patient satisfaction and engagement through timely, accurate, and professional communication.Collaborate with care teams and stakeholders to ensure all documentation, including LMNs, reflects clinical accuracy and aligns with patient care plans.Utilize technical writing and analytical skills to support prompt and successful claim approvals.Advocate for patients by ensuring LMNs and supporting documentation accurately reflect all approved conditions, thereby securing maximum allowable hours and benefits based on medical necessity.
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Full-time|$34K/yr - $34K/yr|On-site|Austin, Texas, United States
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Texas Health Action (THA) is a community-driven non-profit organization committed to delivering culturally affirming and high-quality health services in a secure and supportive environment. Our expertise lies in serving the LGBTQIA+ community and individuals affected by HIV. THA offers various programs, including Kind Clinics, the Waterloo Counseling Center, and TeleKind, which provides telemedicine services. To learn more about our mission and services, visit Texas Health Action.We are currently looking for a dedicated Nurse Practitioner or Physician Assistant to join our team at the Central Texas Austin Kind Clinic. In this role, you will assess, plan, and deliver patient care under the guidance of an attending Physician. This is a full-time, exempt position requiring a commitment of 40 hours per week, including some evening and weekend shifts.The ideal candidate will excel in communication with patients and colleagues, provide care with professionalism and compassion, and incorporate the latest research into their clinical practice.Your responsibilities will include:Conducting clinical procedures under the supervision of the attending Physician, adhering to established protocols.Performing a variety of clinical activities, including assessments, history-taking, physical examinations, and developing patient care plans.Monitoring and documenting patient progress and ensuring accurate medical records are maintained.Regularly consulting with supervising and attending physicians regarding patient records and care strategies.Collaborating effectively with physicians, clinical staff, and external agencies to coordinate comprehensive patient care.Working independently while being a collaborative team member with all levels of clinical staff.Completing additional duties as assigned.
Full-time|$21/hr - $21/hr|On-site|Austin, Texas, United States
Texas Health Action (THA) is a mission-driven non-profit organization focused on enhancing access to culturally affirming and high-quality health services within a safe and nurturing environment. With a strong commitment to serving LGBTQIA+ individuals and those affected by HIV, THA operates programs such as Kind Clinic and Waterloo Counseling Center. Discover more about our impactful work at Texas Health Action.We are currently seeking a Community Health Worker (CHW) to join our dedicated team at Kind Clinic locations in Austin, TX. The CHW will collaborate across various clinic and program departments to provide essential support for individuals seeking linkage and retention in primary HIV medical care. This includes assisting those who are newly diagnosed, recently incarcerated, or out-of-care individuals living with HIV (PLWH). The CHW will also play a vital role in supporting clients in maintaining their health through biomedical interventions, such as PrEP (pre-exposure prophylaxis) and PEP (post-exposure prophylaxis). This is a full-time, non-exempt role that involves both clinic-based and community outreach activities.To excel in this position, candidates should demonstrate a strong ability to assess program eligibility, provide informed recommendations, and maintain accurate and detailed records. Exceptional communication skills and a commitment to precision are essential qualities for successful candidates.
Full-time|$275K/yr - $425K/yr|On-site|Austin, Texas, United States
Location: Austin (Domain), TX (In-office 4x per week)Company: Kizen, www.kizen.comAbout UsKizen is at the forefront of innovation, utilizing our advanced platform, AI Agents, and True Context Technology (TCT) to power essential experiences for top organizations in highly regulated sectors, including insurance, healthcare, and financial services.Our platform streamlines and automates critical workflows—helping insurance agents manage contracts and commissions, enabling healthcare providers to offer proactive patient care, and empowering financial institutions to automate document classification and data extraction.With Kizen, developers can seamlessly create new enterprise applications and impactful AI agents, while business users can easily customize dashboards and agents through natural language processing, low-code solutions, or traditional coding—all within one unified platform.In a matter of days, what used to take months or years can now be accomplished. Kizen merges powerful pre-built agents and use cases with a robust enterprise platform for automation and data integration, all built on a scalable and trustworthy AI-first architecture.We are committed to addressing real operational challenges and enabling the world's most complex organizations to operate more efficiently, intelligently, and humanely.Join us in revolutionizing industry operations—one workflow, one agent, and one customer success story at a time.About the RoleThis is an exceptional opportunity for a visionary leader eager to be at the core of the AI revolution aimed at enhancing human experiences. As the VP of Implementations for Insurance, you will play a pivotal role in ensuring that our diverse clientele—from Fortune 100 enterprises to local small businesses—not only embrace our solutions but also excel with them. You will collaborate closely with our CEO and CTO to drive the successful adoption of our rapidly evolving platform.In this dynamic position, you will lead our teams responsible for:Executing enterprise technology implementations that are both seamless and impactful, leveraging your technical acumen and strategic insights. You’ll engage with clients across various industries, including healthcare, insurance, and financial services, customizing solutions to address their specific requirements while advocating for the transformative potential of automation and AI to ensure their ongoing success.Facilitating implementations for mid-market companies that aim to quickly and cost-effectively integrate AI and automation into their operations.Building, training, and supporting our expanding network of certified partners.
Mar 20, 2026
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