Technical Training Instructor

About the RoleJoin our dynamic team at FanDuel, where we value innovation and collaboration. We are seeking a Technical Release Specialist who will take charge of the complete release lifecycle, ensuring that our software deployments occur with reliability, efficiency, and minimal risk. This position serves as a vital link among Engineering, Quality Assurance, Product, and Operations, driving standardized processes to enhance release quality and speed up time to market.Your Game PlanEach team member plays a crucial role in our success.Develop and uphold consistent deployment practices that minimize risk and elevate quality.Implement structured release workflows to mitigate production outages and business disruptions.Act as the central communication point, aligning Engineering, QA, Product, and Operations to avert bottlenecks and eliminate redundant efforts.Streamline approval processes and release workflows to expedite the rollout of new features and updates.Oversee thorough testing, validation, and risk assessments to safeguard customer experience.Provide daily support for release management inquiries and requests.Coordinate change scope, release specifics, and documentation creation.Maintain comprehensive rollback plans for rapid recovery from deployment issues.Balance competing priorities, resources, and timelines to ensure timely releases.Facilitate Engineering teams' focus on development by managing the orchestration of release activities.

Join our dynamic team at Careerguidant as a DevOps Engineer / Build and Release Engineer, where you will play a pivotal role in streamlining our development processes. You will collaborate with cross-functional teams to enhance the deployment and release of applications, ensuring high availability and performance.

About the RoleWe invite you to become a part of our dynamic team as a Technical Field Specialist. In this critical position, you will be responsible for evaluating pre-release mobile hardware and software in diverse transportation settings, including automobiles, buses, trains, and aircraft. Your expertise will be essential in ensuring exceptional data collection, device efficacy, and operational dependability in real-world scenarios.

Become a Force for Good with Axon.At Axon, we are dedicated to our mission of protecting life. We tackle critical safety and justice challenges using our innovative devices and cutting-edge cloud software. Collaboration is key to our success; we foster open communication and value diverse perspectives from our customers, communities, and each other.Join us at Axon, where the work is fast-paced and impactful. Here, you'll have the opportunity to take ownership of your projects and contribute to meaningful change while growing in your career at a company that values you.Your Contribution:As a Networking Technical Support Specialist, you will deliver exceptional technical assistance to Axon Fusus customers through various channels, including phone, email, and chat. This role is centered on customer service, providing solutions related to hardware and software, while striving to meet and exceed performance and quality standards.

Join ThermalWorks LLC as a Technical Support Specialist, where you'll collaborate closely with the Director of Service to be the frontline of our Technical Service organization. Your responsibilities will include providing first-response support, system validation, and accurately capturing high-quality data during significant events. Beyond core monitoring and escalation tasks, you will also cater to customer experience (CX) requirements, ensuring seamless operation across time zones. This execution-focused role operates within established boundaries to facilitate safe and timely decision-making by Technical Service leadership. We seek an individual who is agile, professional, and capable of handling confidential information while thriving in a dynamic environment.At ThermalWorks, we prioritize efficiency and aim for smooth operations. Our mission is to deliver integrated cooling solutions for data centers and commercial buildings that significantly lower energy demand, reduce water usage, and decrease cooling costs. Our innovative solutions lead the industry by outperforming traditional air- and water-cooled systems regardless of climate conditions.We value sustainability and innovation, which is why we are selective in our hiring process. Trust, communication, reliability, and self-motivation are essential attributes for our team members. We are on the lookout for creative thinkers and high performers who are eager to make a positive impact. We offer flexibility and limitless growth opportunities to those who can leverage their skills and talents to create value. As part of the Endeavour Energy, LLC family, you'll join a diverse, passionate group dedicated to making a difference for both people and the planet. Are you ready to embark on this journey with us?

Join Sonsoft Inc., a leading technology consulting firm, as a Salesforce Solutions Specialist. In this role, you will engage with clients to deliver tailored Salesforce solutions that meet their unique business needs. Your expertise in both functional and technical aspects of Salesforce will be essential in driving project success and enhancing customer satisfaction.As a key member of our client engagement team, you will collaborate closely with cross-functional teams to define project scope, gather requirements, and ensure seamless implementation of Salesforce products. Your ability to communicate effectively with stakeholders at all levels will be crucial in fostering strong client relationships and achieving project milestones.

Join our dynamic team at Campus as a Technology Support Specialist. In this pivotal role, you will provide exceptional technical support to users, ensuring that all technology-related issues are resolved efficiently. You will work closely with various departments to maintain and enhance system performance, troubleshoot issues, and facilitate user training sessions. Your expertise will help shape our technology initiatives and improve overall user satisfaction.

Join Contentful as a Senior Technical Enablement Architect and play a pivotal role in driving our technical enablement strategies. You will collaborate closely with product teams to enhance our platform's capabilities and ensure our clients leverage our solutions to their fullest potential. This position requires a blend of technical acumen and communication skills, allowing you to effectively bridge the gap between technical teams and end-users.

Join Our TeamAbout StripeStripe is a leading financial infrastructure platform designed to empower businesses. From global enterprises to innovative startups, millions rely on Stripe to facilitate payment processing, enhance revenue, and unlock new business potential. Our mission is to elevate the GDP of the internet, presenting you with a unique opportunity to make a significant impact on the global economy while engaging in some of the most meaningful work of your career.Your RoleAs a vital member of our expanding global Product Support team, you will play a key role in delivering outstanding user experiences. This position transcends basic troubleshooting; it involves leveraging your technical skills, analytical capabilities, and project management expertise to strategically enhance our support systems, processes, and product quality.You will take ownership of intricate technical user issues and collaborate with cross-functional teams, including Engineering and Product, to drive them to resolution. Your proficiency in SQL and APIs will enable you to effectively engage with these teams, analyze data to inform decisions, and propose solutions that enhance operational efficiency. Your focus will be on scaling support operations, improving user experiences, and driving continuous enhancements that align with Stripe’s core metrics, including Consumer Satisfaction (CSAT), Contact Rate, and Service Level Agreements (SLA).Key ResponsibilitiesInvestigate and resolve complex technical issues through direct user engagement (email and phone), utilizing SQL for data extraction and interpretation along with your knowledge of API documentation.Build expertise in our products and platform while collaborating closely with Engineering, Product, and Operations teams to diagnose and resolve user challenges.Optimize and scale support processes to boost efficiency and enhance user experience, utilizing data-driven insights and metrics.Initiate and lead continuous improvement projects aimed at achieving key performance indicators like Consumer Satisfaction (CSAT), Contact Rate, and SLA compliance.Develop and refine documentation to empower users to resolve issues independently, minimizing reliance on support teams.Work collaboratively with Product and Engineering teams to proactively enhance the platform based on user feedback, ensuring lasting product reliability.Lead cross-functional initiatives to identify inefficiencies in current processes and implement improvements.

Join Our Team at Magnet ForensicsAs a pioneering force in digital investigative software, Magnet Forensics excels in developing tools that empower organizations to acquire, analyze, and share crucial evidence from a variety of devices like computers, smartphones, tablets, and IoT devices. Our mission is to provide innovative solutions that help protect communities and enhance national security. With a global customer base, our solutions are vital in advancing digital investigations, enabling law enforcement and security teams to combat crime and safeguard assets effectively. At Magnet Forensics, we are not just expanding our presence; we're also making a meaningful impact. Joining our team means being part of a collaborative environment that fosters professional growth and innovation, supported by a talented and dedicated workforce. If you believe you are the right fit for this transformative journey, we invite you to apply!Role Overview:We are looking for a meticulous and technically adept Hardware Operations Specialist to become a key member of our team. This role involves overseeing the RMA process, troubleshooting defective units, and collaborating with Engineering and Customer Success teams to implement hardware modifications. The ideal candidate will engage hands-on with physical hardware, contribute to quality assurance feedback loops, and work closely with internal teams and external vendors to drive improvements in hardware operations. This position is located in our Alpharetta, GA office.

Anduril Industries is a pioneering defense technology company dedicated to revolutionizing military capabilities for the U.S. and its allies through cutting-edge technology. By leveraging the expertise, innovative solutions, and business practices from the forefront of the 21st century, Anduril is reshaping how military systems are conceived, developed, and delivered. Our suite of systems operates on Lattice OS, an advanced AI-driven platform that synthesizes vast data inputs into a real-time, immersive command and control environment. As global strategic dynamics evolve, Anduril is steadfast in its commitment to deploying state-of-the-art autonomy, AI, computer vision, sensor fusion, and networking technologies to military applications in rapid timeframes.ABOUT THE TEAM The Mission Success team at Anduril is an interdisciplinary group that collaborates across all business lines, enhancing the performance of every product in our portfolio. Our core functions encompass product operations, user training, and the development of comprehensive user documentation. We are on the lookout for a skilled Technical Writer to create and sustain meticulous documentation that spans our varied business offerings. We uphold that the caliber of our documentation should mirror the excellence of our products, which are recognized as world-class.ABOUT THE JOB In the role of Technical Writer, you will collaborate closely with diverse product and operations teams to produce precise, current, and user-friendly documentation that elucidates the usage of Anduril products. Your initiative will be critical in streamlining our engineering and program delivery processes. This position requires you to engage intimately with engineers, operations personnel, and various subject matter experts to gain a deep understanding of our products, pinpoint user workflows, and leverage documentation to bridge any gaps. Your contributions will establish a benchmark for tone, voice, and quality across our written materials.Given Anduril’s focus on defense and national security, effective user documentation is vital to empower front-line operators in utilizing the "arsenal of democracy." Your goal will be to simplify the learning curve for system operations through exceptionally crafted and presented documentation.You will identify pertinent stakeholders and guide them through a structured documentation roadmap with defined milestones and objectives. Engaging with subject matter experts at appropriate stages, you will lead them towards the completion of user-facing documents that effectively meet customer requirements. Additionally, you will liaise with our account teams to ensure that all contract deliverables are accurate, timely, and formatted correctly.Examples of written content you may create include technical manuals, operational guides, maintenance procedures, checklists, and templates.

At NiCE Systems, we embrace challenges and push boundaries. We are ambitious innovators and dedicated competitors, committed to achieving excellence. If you thrive on challenges and aspire to make a significant impact, we have the perfect career opportunity for you.The Technical Support Engineer will provide expert technical assistance to resolve end-users' connectivity issues with the NiCE product suite. Key responsibilities include troubleshooting and diagnosing escalated customer inquiries, collaborating in a consultative manner to deliver beneficial solutions, and working cross-departmentally to ensure a seamless experience that meets our customers' needs. Our highly skilled Technical Support team is dedicated to providing exceptional client support in resolving complex issues through various communication channels, including email, chat, and voice.As a Technical Support Engineer, your typical day may involve:Managing tickets via a web-based system, email, voice, or chatValidating ticket prioritization and keeping users informed of progressResolving end-user issues related to applicationsDocumenting and routing incidents to specialized teamsProviding resolution and recovery of incidentsMaintaining accurate records of all actions taken in the ticketing systemAdditionally, you will escalate incidents as necessary, troubleshoot VoIP, T1, DS3, Ethernet, OC-X, and Toll-Free services, monitor incidents with third-party providers, analyze logs for troubleshooting, and review network diagrams. Flexibility in schedule and on-call services is expected, along with effective communication with both internal and external customers.

Join our dynamic team at Collabera as a Technical Architect specializing in Teradata. In this role, you will leverage your expertise to design, implement, and optimize data solutions that drive business results. You will work collaboratively with cross-functional teams to ensure the successful integration of Teradata systems within our clients' environments.

CGS Federal is looking for a Senior Technical Writer to join our Technology Support team. As a full-time professional, you will play a pivotal role in delivering consultative, analytical, and documentation support for a significant initiative within a large Federal agency.At CGS, we unite passionate and skilled individuals to tackle the government’s most pressing challenges with state-of-the-art technology. We are committed to fostering an environment that promotes innovation, collaboration, and professional growth. Join us to make a difference in government operations!

Smarsh supports organizations in regulated sectors by helping them manage risk and gain insight from digital communications. Over 6,500 clients rely on Smarsh to spot compliance, legal, and reputational risks across more than 80 communication channels. The company’s work helps clients avoid regulatory penalties and negative publicity. Smarsh has earned recognition from Gartner and Forrester for its innovation and has appeared on the Inc. 5000 list every year since 2008. Role overview The Senior Technical Support Engineer I provides dedicated support for key customers in Atlanta. Acting as an Account Manager for select clients, this role leads weekly status meetings with stakeholders to monitor progress and address any concerns. Beyond handling support cases, the engineer is responsible for delivering service that aims to exceed customer expectations. Location Atlanta

Join our team as a PeopleSoft Technical Developer in Atlanta, where you will play a pivotal role in enhancing our PeopleSoft applications. You will collaborate with cross-functional teams to gather requirements, design solutions, and implement customizations that meet business needs. Your technical expertise will be vital for ensuring system stability and performance.

About Axon Axon Enterprise, Inc. is committed to its mission of Protecting Life. The company develops devices and cloud software to address public safety and justice challenges. Axon values transparency, empathy, and diverse perspectives from customers and communities. Role Overview The Salesforce Technical Architect will manage a complex Salesforce ecosystem that includes Sales Cloud, CPQ, Billing, e-Commerce, and integrations with Microsoft D365. This position shapes architectural standards, mentors developers, and influences the direction of a platform central to Axon's mission. Location and Office Schedule Location: Hybrid from one of Axon's US offices (Atlanta, Georgia, United States) In-office expectations: 4 days per week (Tuesday through Friday) What You Will Do Define and oversee Salesforce technical architecture, setting standards for design patterns, data modeling, integration strategies, and platform security. Lead architecture reviews for new features, integrations, and modifications to ensure scalability, performance, and maintainability. Manage integration strategies between Salesforce, Microsoft D365, revenue systems, and other enterprise platforms using REST/SOAP APIs and event-driven methods. Implement and maintain coding standards, DevOps practices, and release management protocols. Work closely with Business Analysts, Sales Operations, Finance, and other teams to deliver effective solutions.

Join Our Team as a PeopleSoft Financials Technical Consultant!We are looking for a seasoned PeopleSoft Financials Technical Consultant with over 8 years of experience to enhance our clients' financial systems.Key Responsibilities:Design and develop complex interfaces using PeopleSoft technologies.Utilize SQR, Application Engine, PeopleCode, and shell scripting effectively.Provide expert guidance on Accounts Receivables.

About Temporal Technologies Temporal Technologies is focused on transforming open-source programming. The company’s model aims to simplify code, improve application reliability, and help developers deliver features faster. Temporal’s mission is to become an essential part of every developer’s toolkit, and the team is growing to support this vision. Core values at Temporal include curiosity, drive, collaboration, authenticity, and humility. These values guide decisions and shape how the team works together. The company welcomes people who challenge norms, care about developer experience, and want to help build strong open-source software and communities. Role Overview The Senior Technical Business Development Representative will connect developers exploring the Temporal platform with the commercial team. This role combines technical knowledge with sales development skills to engage developers and technical decision-makers entering the product-led growth (PLG) funnel. The goal is to ensure every inbound sign-up, “Ask an Expert” request, and product-qualified lead (PQL) receives timely support, helping turn interest into successful adoption. This position suits someone who thrives where technology, communication, and business development intersect and wants to shape how developers adopt Temporal Cloud. What You Will Do Engage Developers First: Reach out to new sign-ups and inbound leads, learn about their goals, and offer relevant technical guidance. Enable Success: Share tailored resources such as documentation, tutorials, and code examples to help prospects get started with Temporal. Own the Funnel: Manage “Ask an Expert” requests and ensure fast, high-quality responses. Qualify Opportunities: Work with the PLG team to spot product-qualified leads based on usage patterns, API activity, and tutorial progress. Drive Conversions: Evaluate and enrich leads for fit, urgency, and value, then route them to the right Account Executive or Solutions Architect. Location Atlanta, Georgia