Technical Support Team Lead

About GLIDEGLIDE is a leading organization in social justice advocacy, committed to dismantling systemic injustices and fostering pathways out of poverty and crisis. Our integrated services and community initiatives empower individuals, families, and children, enabling them to achieve stability and thrive. At the forefront of addressing urgent societal issues such as poverty, housing insecurity, and racial justice, GLIDE's mission is to cultivate a radically inclusive, just, and loving community dedicated to alleviating suffering and breaking cycles of poverty and marginalization.The TAY Health and Wellness Center is located at 888 Post Street, San Francisco, CA.The TAY HWC Program Navigator plays a vital role in embodying GLIDE’s mission and values, establishing respectful connections with program participants, and safely guiding them to the Center’s diverse resources, services, and support staff. Responsibilities include facilitating access to amenities such as showers, lockers, pantry items, grooming services, clothing, laundry facilities, and Wi-Fi access. The Navigator serves as a crucial link between participants and case managers, job development specialists, housing experts, and community partners delivering essential services on-site. Regular wellness checks are also a key responsibility to ensure participant safety while in the Center.This is an on-call position with variable hours per week, dependent on program needs. Weekend and nontraditional hours may be required.

About GLIDEGLIDE is a nationally renowned center for social justice, committed to combating systemic injustices, creating pathways out of poverty and crisis, while transforming lives. Through an integrated suite of services, advocacy initiatives, and a welcoming community, GLIDE empowers individuals, families, and children to attain stability and thrive. At the forefront of addressing critical societal issues, such as poverty, housing instability, and racial and social justice, GLIDE’s mission is to forge a radically inclusive, just, and compassionate community dedicated to alleviating suffering and dismantling cycles of poverty and marginalization.The TAY Health and Wellness Center is located at: 888 Post Street, San Francisco, CAThis position is contingent upon the availability of funding through the contract.Position Summary:The TAY HWC Program Navigator embodies and exemplifies GLIDE’s mission and values by building meaningful relationships with program participants, guiding them safely to the Center’s resources, services, and support staff to achieve relief, safety, and wellness. As a key representative of the Center, the Navigator assists participants in accessing various resources, including showers, lockers, pantry services, grooming, clothing, laundry access, and wifi. Additionally, the Navigator serves as a vital link, connecting participants with case managers, job development specialists, housing specialists, and other community partners who provide essential services onsite. Regular wellness checks will also be performed to ensure the safety of participants while they are at the Center. Work schedules may require weekend shifts and can vary, including nontraditional hours.

New Business Sales ExecutiveLocation: San Francisco Bay Area or San DiegoAbout UsAt Point One Navigation, we are pioneering the future of precise location technology. Our mission is to provide a comprehensive location platform that enhances autonomy, safety, and efficiency across various industries, including robotics and transportation. We pride ourselves on being a high-performance team that excels in collaboration, swiftly solving complex challenges, and making a substantial impact.Role OverviewWe are seeking a dedicated New Business Sales Executive to enhance our innovative team in the GNSS (Global Navigation Satellite Systems) sector. The successful candidate will have a demonstrated history of surpassing sales targets in B2B contexts, particularly while selling intricate technical products to enterprise-level clients. Experience in the technology or geospatial industries is advantageous but not mandatory. This position provides a unique chance to boost revenue by utilizing our state-of-the-art GNSS solutions and services for enterprise customers.Achieving success in this role entails generating Annual Recurring Revenue (ARR) by managing the sales pipeline effectively from lead generation to closing deals.You will engage with diverse regions and industries—ranging from autonomous vehicles and drones to robotics, industrial automation, and precision agriculture—to ensure our strategic partners realize tangible benefits and increase their investment in our GNSS SaaS offerings. Collaboration across departments—including Technical, Go-To-Market (GTM) Teams, and Executive Leadership—is essential to foster long-term value and unlock growth within our existing key customer bases.Key ResponsibilitiesPrioritize sales execution with agility and efficiency from lead management to successful deal closure by:Developing pipeline growth and advancing dealsConducting insightful discovery meetings to assess prospect needs and qualify opportunitiesGaining in-depth knowledge of GNSS productsEstablish strong relationships with stakeholders in both technical and business teams while collaborating internally with support, technical, revenue operations, and senior leadership to facilitate deal progressionDemonstrate proficiency in utilizing CRM and sales toolsSkillfully manage complex negotiations in partnership with procurement teamsQualificationsProven experience in B2B sales, particularly within technical or complex product environmentsExceptional communication and interpersonal skillsAbility to work collaboratively across various functionsStrong analytical and problem-solving abilitiesProficiency in CRM software and sales methodologiesIf you are driven by results and eager to contribute to a cutting-edge industry, we invite you to apply and join our passionate team at Point One Navigation.

Mapbox stands at the forefront of the real-time location technology landscape, empowering a new era of location-aware enterprises. As the sole platform offering an extensive suite of tools, Mapbox enables organizations to facilitate navigation for individuals, packages, and vehicles globally. With over 4 million developers embracing Mapbox for its adaptability, robust security, and compliance with privacy standards, our platform is the preferred choice for creating tailored and immersive experiences that captivate users.Our MissionThe Navigation division, along with the SDK and Dash teams, is dedicated to developing frameworks, APIs, SDKs, and applications that deliver navigation solutions across various platforms. Our SDK is utilized by clients in automotive, logistics, and consumer applications across Android, iOS, and Linux, catering to both large and small enterprises. Our developers consistently create applications and navigation experiences that excel in app store rankings, and we are committed to collaborating with them to innovate future solutions, ranging from AI-driven experiences and popular consumer apps to enterprise applications for extensive fleets, rideshare solutions, and autonomous driving technologies.At Mapbox, we are transforming in-car experiences by leveraging cutting-edge technology to produce rapid, industry-leading maps and navigation systems suitable for any vehicle. Our innovative products, such as MapGPT and Mapbox for EV, enhance in-vehicle navigation through advanced 3D styling available via our web and mobile SDKs. We collaborate with esteemed automotive partners such as BMW, Toyota, and GM, as well as on-demand logistics providers, to integrate the best features of mobile app development into in-vehicle navigation and infotainment systems.Mapbox Navigation: A Guide to Navigation SDK & APIsMapbox Newsroom: AI Features in New Navigation SDKMapbox Blog: Introducing 3D Live Navigation

About Point One Navigation:At Point One Navigation, we are dedicated to seamlessly integrating the digital and physical worlds by providing precise location services. Our cutting-edge Polaris™ RTK network and FusionEngine™ software offer centimeter-level accuracy and reliable positioning solutions for a diverse range of applications, including vehicles, robots, drones, and other devices. With a strong focus on developers and an API-first approach, we are at the forefront of enhancing autonomy and automation across industries.The Role:We are on the lookout for a Staff Embedded Software Engineer (Generalist) who excels at the intersection of hardware and software. As a pivotal member of our embedded systems team, you will be responsible for developing high-performance, real-time software that integrates a variety of sensors and navigation technologies. This position is perfect for an individual who is adept at managing complex technical challenges from initial architecture through to deployment in mission-critical environments.What You’ll Do:Lead the design, implementation, and optimization of embedded C++ software tailored for real-time sensor fusion and positioning systems.Architect robust systems that unite GNSS receivers, inertial sensors, wheel odometry, cameras, and other hardware within dynamic environments.Drive performance tuning and implement low-level optimizations across various embedded platforms, including ARM, microcontrollers, and embedded Linux.Mentor junior engineers while contributing to the establishment of engineering best practices across the team.Take ownership of critical components within the embedded software stack, from board bring-up and driver development to system-level debugging and performance analysis.Collaborate with cross-functional teams, including hardware, firmware, cloud infrastructure, and robotics customers, to deliver reliable end-to-end systems.Contribute to the technical strategy, engage in architecture discussions, and assist in roadmap planning.

Join us in our mission to enhance health equity by improving access to cancer precision medicine.About Trial LibraryFounded in 2022, Trial Library, Inc. is a dynamic, venture-backed startup committed to revolutionizing clinical trial enrollment and retention through our innovative AI platform. As a dedicated health technology company, our primary goal is to bridge the gap in cancer care by providing greater access to precision medicine via clinical trials. We collaborate closely with community oncology sites, patients, and industry partners to make clinical research accessible, understandable, and inclusive for all.In the role of Ally Navigator, you will play a pivotal role in supporting cancer patients and their caregivers by guiding them through the process of discovering clinical trials as a viable treatment option. You will serve as their initial point of contact, ensuring they receive the assistance they need during what can be a challenging and vulnerable time. Success in this position requires a deep understanding of clinical research, along with the ability to convey complex information effectively to individuals with varying backgrounds and levels of health literacy.

Role overview The Director of Care Navigation Operations at 2070 Health leads strategy and daily operations for care navigation services in San Francisco. This position shapes how patients move through the company’s healthcare offerings, with a focus on delivering a better experience and more coordinated care. Key responsibilities Define and guide the strategic direction of care navigation operations Refine workflows and processes to support patients and improve care delivery Introduce new solutions to strengthen operational efficiency Work closely with teams across the organization to ensure care is coordinated Establish and maintain best practices for care navigation Impact This leadership role centers on improving health outcomes for patients and making care navigation more effective and efficient across 2070 Health’s services.

About GLIDEGLIDE stands as a beacon of social justice, recognized nationwide for its unwavering commitment to combat systemic injustices. We strive to create avenues out of poverty and crisis, empowering individuals, families, and children to foster stability and thrive. Our comprehensive array of services, advocacy efforts, and inclusive community initiatives position GLIDE at the forefront of addressing critical social challenges, including poverty, housing insecurity, homelessness, and the pursuit of racial and social justice. Our mission is to cultivate a radically inclusive, just, and compassionate community dedicated to alleviating suffering and dismantling the cycles of poverty and marginalization.Position Summary:As a Case Manager in the Health Systems Navigation (HSN) team, you will deliver holistic, client-centered case management with a focus on harm reduction for individuals who use substances. Your role will be pivotal in ensuring seamless access to and sustained engagement in a comprehensive range of health services, which encompasses primary care, behavioral health, substance use treatment, and HIV/HCV/STI prevention and care. Key responsibilities include conducting outreach, testing, counseling, and facilitating support groups, particularly aimed at re-engaging participants who are newly diagnosed or have disengaged from care. By managing a dedicated caseload and crafting individualized care plans that prioritize goals identified by clients—such as enhancing health, securing stable housing, and navigating social services—you will play a critical role in supporting participants on their journey toward improved health, stability, and self-sufficiency.

About Us:Point One Navigation is at the forefront of redefining precise location technology. Our vision is to create a comprehensive location platform that empowers innovation, enhances safety, and boosts efficiency across various sectors, including robotics and transportation. We pride ourselves on being a dynamic and collaborative team that excels at tackling intricate challenges swiftly and effectively.The Role:We are on the lookout for a talented Staff Engineer to enhance our Backend Services team. In this pivotal role, you will be instrumental in shaping the architecture of our systems and developing services that underpin our global corrections network and real-time location capabilities.Key Responsibilities:Design, develop, and sustain high-performance backend services and network systems using Go and Java.Create detailed systems design documentation, architectural decision records, and comprehensive technical specifications.Engage actively in the formulation of technical strategies, architectural discussions, and infrastructure roadmap planning.Enhance the performance and reliability of mission-critical, globally distributed systems.Collaborate with cross-functional teams to deliver integrated solutions for real-time data processing and corrections delivery.Assume ownership of significant backend infrastructure components, ensuring their design, deployment, and continuous monitoring.

2070 Health is looking for a Care Navigation Community Health Worker based in San Francisco, California. This role centers on guiding individuals through complex healthcare systems and ensuring they find the support and resources needed for their well-being. Role overview As a Care Navigation Community Health Worker, the focus is on making healthcare more accessible for people in the community. The position involves connecting individuals with services that can improve their health outcomes and quality of life. What you will do Help people understand and navigate healthcare systems Connect individuals to community resources and support services Work to improve access to care throughout the San Francisco area Impact This position plays a direct part in supporting better health outcomes for the community by bridging gaps in access and information.

About Us:At Point One Navigation, we are pioneering the future of precise location technology. Our vision is to create a cohesive location platform that fosters autonomy, enhances safety, and drives efficiency across various sectors, including robotics and transportation. Our team is characterized by high performance and collaboration, dedicated to tackling intricate challenges, accelerating development, and making a significant impact.The Role:We are on the lookout for a Senior Fullstack Engineer to become an integral part of our Applications team. In this role, you will design and develop user-friendly interfaces, implement sophisticated interactive features, and craft seamless user experiences for our web applications and mapping solutions.What You'll Do:Design and develop responsive web and native applications using React, TypeScript, and cutting-edge frontend technologies.Create and maintain component libraries and design systems to ensure product consistency.Collaborate closely with design teams to translate wireframes and mockups into top-tier interactive interfaces.Enhance application performance, accessibility, and cross-browser compatibility in production environments.Work in tandem with backend engineers to integrate APIs and implement comprehensive product features.Engage in code reviews, technical planning sessions, and cross-functional product development initiatives.

Astranis Space Technologies Corp. is at the forefront of satellite innovation, crafting advanced satellites designed for high orbits that extend humanity's reach into the cosmos. Our satellites deliver dedicated and secure communications networks to a diverse clientele, including large enterprises, sovereign governments, and the U.S. military. With five satellites successfully in orbit and numerous launches on the horizon, we are addressing a backlog of over $1 billion in commercial contracts.As a trusted partner in satellite communications, we cater to clients with rigorous demands for reliability, data security, network visibility, and tailored solutions. Backed by over $750 million in funding from leading investors such as Andreessen Horowitz, Blackrock, and Fidelity, our team of 450 engineers and entrepreneurs operates from a 153,000 sq. ft. state-of-the-art headquarters in Northern California.Technical Program Manager, USG ProgramsAs a Technical Program Manager focused on U.S. Government programs, you will be pivotal in steering the execution of Astranis's satellite initiatives from initial concept to final delivery. Reporting directly to the Director of USG Programs, you will be responsible for program outcomes related to schedule, budget, risk management, and customer engagement. This role demands a combination of programmatic leadership and technical expertise, engaging in hands-on problem solving while maintaining strategic oversight. You will conduct trade studies to enhance mission system architectures, facilitate coordination across spacecraft and ground segments, and ensure all technical, contractual, and mission requirements are fulfilled. Additionally, you will help refine and scale our USG program execution frameworks and cross-functional processes as our portfolio grows.Key ResponsibilitiesOversee government-related program execution from inception to completion, encompassing small internal R&D projects to comprehensive multi-spacecraft missions.Establish, manage, and communicate program schedules, budgets, and resource allocations to guarantee successful project delivery.Lead the risk management process, including documentation, tracking of mitigation strategies, and approval of risk closures.Ensure that programs meet all technical and programmatic specifications by monitoring and reporting key performance indicators.Conduct regular internal and external program reviews, emphasizing schedule trends, risks, and progress against significant milestones.Act as the primary liaison for government programs, leading design reviews, reporting, and milestone readiness assessments.Collaborate with engineering, operations, and mission assurance teams to ensure alignment on requirements, interfaces, and design development.

Role Overview Anthropic is hiring a Head of Customer Programs to guide key initiatives that improve customer experience and strengthen long-term relationships. This role shapes programs that reflect Anthropic’s mission and values, ensuring customers consistently receive high-quality service and support. What You Will Do Design and lead customer programs that promote engagement and satisfaction Work with teams across the company to incorporate customer feedback into products and services Champion continuous improvement in customer support and experience Location This position is based in San Francisco, CA or New York City, NY.

Discord connects over 200 million users each month for a variety of reasons, yet one unifying activity predominates: gaming. With over 90% of our audience engaged in gaming, they collectively spend an astounding 1.5 billion hours on our platform monthly, exploring thousands of unique titles. As we shape the future of gaming, our mission is to enhance the social experience for gamers before, during, and after gameplay.We are on the lookout for a skilled Design Program Manager to collaborate closely with our Systems teams. This pivotal role combines design expertise, systems thinking, and cross-functional execution, making it a high-impact, high-trust position.The Systems team consists of Design Systems and Creative Systems. The Design Systems team focuses on creating the foundational primitives and standards utilized by engineers and designers to develop Discord's products. Meanwhile, the Creative Systems team is responsible for defining and maintaining the graphic, illustration, and motion systems that establish Discord's visual identity.As the Design Program Manager, you will assist Systems Designers and Engineers in balancing proactive planned work initiated by the internal team with reactive incoming requests from our partner teams. By merging strategic vision with operational execution, you will enable the entire Systems team to deliver their projects with clarity, speed, and purpose.Reporting to the TPM organization, your daily collaboration will involve Systems leads, designers, engineers, as well as cross-functional partners across the company. This role is meant for someone who thrives on transforming complexity into clarity to accelerate the efforts of design and engineering teams.

Role overview Decagon seeks a Technical Program Manager based in San Francisco to coordinate work across multiple teams and deliver new technical solutions. This position guides projects from initial planning through completion, ensuring schedules stay on track and technical milestones are achieved. What you will do Lead cross-functional teams to meet project goals Track project progress and adjust plans when necessary Share updates and collect feedback from stakeholders Clarify and verify technical requirements throughout each project Help advance Decagon’s strategic programs through strong program management

About UsTwitch is the largest live streaming platform globally, fostering vibrant communities around gaming, entertainment, music, sports, cooking, and more. Every day, thousands of communities unite to share their passions.We are dedicated to community collaboration. Our team members are enthusiastic about teamwork, innovation, and problem-solving. If you’re passionate about empowering live communities, we invite you to explore our initiatives on LinkedIn, X, and our Blog. Don’t forget to check out our Interviewing Guide to prepare for our hiring process.

Waymo is at the forefront of autonomous driving technology, dedicated to becoming the world's most trusted driver. Originating from the Google Self-Driving Car Project in 2009, our focus has been on developing the Waymo Driver—The World’s Most Experienced Driver™—aimed at enhancing mobility access and significantly reducing traffic-related fatalities. The Waymo Driver is the backbone of our fully autonomous ride-hailing service and can be adapted for various vehicle platforms and applications. With over ten million rider-only trips and a remarkable experience of over 100 million miles driven autonomously on public roads, alongside extensive simulation across more than 15 U.S. states, we are poised for the future.Waymo’s Technical Program Managers are pivotal in executing our roadmap through strategic cross-functional planning, clarity, and proactive risk management. We thrive in navigating complex technical and operational challenges without predefined guidelines, acting with thoughtful urgency to drive meaningful conversations and outcomes. Our team collaborates intimately with all facets of Waymo to structure, oversee, and propel the work necessary for real-world deployments of the Waymo Driver across diverse platforms and regions.This position follows a hybrid work model and reports directly to the Director of Technical Program Management.Your Responsibilities:Lead the management of international expansion programs, establishing strong and scalable frameworks to introduce Waymo in new countries.Advance the new market framework to support future growth into additional regions.Own and drive critical cross-functional activities necessary for market entry and launch in new countries, focusing on vehicle, software, regulatory, compliance, policy, external engagement, and partner readiness.Coordinate deliverables across both internal and external teams, optimizing workflows and processes as necessary.Proactively identify and mitigate business-critical risks and dependencies.Keep stakeholders informed and aligned, representing programs to senior leadership and escalating issues as needed to eliminate obstacles.Your Qualifications:Over 10 years of experience managing intricate cross-functional programs.Proven track record in driving international expansion initiatives with a comprehensive understanding of market-entry functions (e.g., Product, Engineering, Legal, External Engagement).Exceptional leadership capabilities, with strong communication skills and the ability to inspire and align teams.

The San Francisco Museum of Modern Art (SFMOMA) stands as one of the premier institutions for modern and contemporary art in the United States, serving as a dynamic cultural hub for the Bay Area community. We believe that art is a fundamental part of life, fostering inspiration and connections that resonate deeply with our values.Inclusivity: We are dedicated to being a museum that amplifies diverse voices and engages in meaningful dialogue.Passion: Our work with art transcends mere employment; it embodies a lifestyle commitment.Bravery: We embrace courage and adventurous thinking in our approach to art, continuously seeking new perspectives.Empathy: Our goal is to engage with individuals in a personal manner, rather than as an institution.At SFMOMA, we invite the endlessly curious to discover, support, and engage with the art of our time. We believe that modern and contemporary art shapes our worldview and allows us to appreciate the rich tapestry of voices and perspectives that exist. Our aspiration is to cultivate a joyful environment that fosters belonging and purpose, where diversity is celebrated and everyone is valued.Schedule: On-Call, fully onsiteReporting to the Head Preparator, the Museum Preparatory Specialist I - Framing is a crucial role that collaborates with the Senior Lead Preparator, Framing, to manage and fulfill all requests pertaining to matting and framing needs for art objects within the permanent collection and exhibitions.

Why join usAt Brex, we are at the forefront of the AI-powered spending revolution. Our platform integrates corporate cards, banking, and global payments with intuitive software for travel and expenses, empowering businesses to manage their spending confidently. We proudly serve tens of thousands of clients, from innovative startups to established enterprises like DoorDash, Flexport, and Compass, helping them to take control of their finances, reduce costs, and enhance operational efficiency on a global scale.Joining Brex means pushing your boundaries, questioning norms, and collaborating with some of the most talented individuals in the industry. We are dedicated to fostering a diverse and inclusive workplace, where your potential is limited only by your imagination. We provide the tools, resources, and support necessary for you to advance your career.AI at BrexOur AI Engineering team is transforming financial management by embedding intelligent, autonomous systems into the Brex platform. We create AI agents capable of not just providing insights but also making decisions, optimizing spending, and managing workflows in real-time. By integrating proprietary financial data with our product and platform infrastructure, we simplify complex financial operations into seamless automated experiences, setting a new benchmark for modern financial practices.What you’ll doIn your role as an Engineering Program Manager, you will spearhead coordination across engineering, product, infrastructure, security, legal, and finance teams as we develop AI-driven products. You will be responsible for managing cross-functional execution of our AI initiatives, ensuring that complex, multi-team projects are delivered effectively.Your mission will be to clarify ambiguity, organize workflows across various teams, and ensure accountability. You will translate strategic goals into structured plans with precise objectives, timelines, and decision documentation. Your role will also involve unblocking stalled initiatives, escalating issues when needed, and ensuring that teams adhere to their commitments—all while allowing our senior engineers to focus on their core work without the distraction of program management.If you thrive in dynamic environments and are passionate about enforcing operational excellence while driving projects to completion, this position is perfect for you.Where you’ll workThis position is based in our San Francisco office, which operates in a hybrid model, combining the collaborative energy of in-person work with the flexibility of remote options.