Technical Support Specialist

Ingram Content Group is seeking a Senior Data Engineer to join our dynamic team in La Vergne, TN (Greater Nashville area). This role involves utilizing cutting-edge ETL/ELT technologies and data pipeline design principles to support analytics and maintain an enterprise data warehouse. The successful candidate will engage in complex data integration design and development, ensuring seamless support for both legacy and modern data sourcing. This position encompasses all aspects of the development lifecycle and requires a strong work ethic and a commitment to excellence. This is a hybrid role, with four days per week at the Ingram headquarters.Are you ready to innovate and enhance the way content is delivered worldwide?At Ingram, our Technology team is at the forefront of innovation, providing comprehensive content distribution services to a myriad of publishers. We focus on key initiatives such as business intelligence, machine learning, continuous integration, and omnichannel solutions. Our environment fosters diversity, creativity, and transparency while leveraging advanced technologies such as SaaS platforms, metadata, cloud services, and containerization. We are a team that values collaboration, authenticity, and a results-driven approach.Our mission is to connect readers with the content they seek in the most effortless ways. If you are an IT professional who thrives in a collaborative culture and is passionate about driving business success through technology, we would love to meet you!

J&J Snack Foods Corp. is hiring a Cash Application Specialist in La Vergne, TN. This position centers on processing cash applications with accuracy and care. Timely and efficient handling of financial transactions is essential to the role. Role overview The Cash Application Specialist will reconcile accounts and manage incoming payments. Attention to detail and strong analytical skills are important for maintaining accurate records and supporting customer satisfaction. What you will do Process cash applications and payments Reconcile customer accounts Support the accuracy and timeliness of financial transactions Requirements Strong attention to detail Analytical mindset Commitment to maintaining financial accuracy

Join our dynamic team as a Senior Integration Engineer at Ingram Content Group Inc., where you will play a crucial role in enhancing our integration processes. Your expertise will help streamline operations and improve efficiency across various platforms. You will collaborate with cross-functional teams to design, develop, and implement robust integration solutions that meet our organizational needs.

Join Ingram Content Group as the Vice President of Application Services and lead our technology strategy to enhance our application services. This executive role requires a visionary leader who can drive innovation and ensure the alignment of our technology initiatives with our business goals.Your expertise in application development, team management, and strategic planning will be crucial as you oversee a diverse team of professionals dedicated to delivering high-quality software solutions. This is an exciting opportunity to shape the future of our technology landscape and contribute to our mission of connecting readers with content.

 Ingram Content Group (ICG) is actively seeking a talented Senior Software Engineer specializing in COBOL to join our dynamic team in the vibrant city of La Vergne, TN (Greater Nashville area). In this pivotal role, you will be responsible for the ongoing development and maintenance of critical financial systems, including Accounts Receivable, Billing, and Sales Reporting applications. You will lead small to midsize projects and engage in the analysis and design of innovative systems, adeptly handling complex development challenges involving multi-platform environments and project management that remains within departmental boundaries. This hybrid position requires you to work from our Ingram headquarters four days a week.Are you ready to help us explore and build new pathways to deliver content to the global market?At Ingram, our Technology team is at the forefront of innovation, providing content distribution services to thousands of publishers. We focus on key initiatives such as business intelligence, machine learning, continuous integration, and omnichannel strategies. Our diverse teams embrace authenticity, creativity, and transparency, grounded in a fact-based approach that enhances our SaaS platforms, metadata, cloud solutions, and containerization technologies.Join us in our mission to connect readers with the content they desire in the simplest ways possible. If you are an IT professional passionate about delivering results through collaborative partnerships and have a keen understanding of business dynamics, we can’t wait to hear from you!

Ingram Content Group is actively looking for a Senior Software Engineer to become a vital member of our dynamic team in La Vergne, TN (Greater Nashville area). This role is crucial for delivering enterprise-grade software solutions with significant customer impact. As a leader in architecture and development, you will specialize in major enterprise IT applications, database platforms, and operating systems. You will engage in all phases of the development life cycle, acting as the senior technical programmer for the assigned enterprise system and/or application. Your contributions will include mentoring junior engineers while driving results independently. This position requires you to work from the Ingram headquarters 4 days per week.Are you ready to innovate and create new pathways to deliver content globally?At Ingram, our Technology team is at the forefront of providing content distribution services to thousands of publishers, focusing on key initiatives in business intelligence, machine learning, continuous integration, and omnichannel strategies. We foster a diverse environment that promotes innovation through SaaS platforms, metadata, cloud technology, and containerization. Our agile teams prioritize authenticity, creativity, and transparency built on a foundation of factual data.Our mission is to connect readers with content in the simplest ways. If you are an IT professional who thrives on collaborative partnerships, understands business drivers, and enjoys a connected culture, we would love to meet you!

Join Walmart Inc. as a Lead Support Specialist in our Real Estate Warehouse department. In this pivotal role, you'll be responsible for overseeing support operations, enhancing team performance, and ensuring seamless communication within the department. You will have the opportunity to drive initiatives that improve efficiency and support the company's real estate objectives.

With over 50 years of expertise, J&J Snack Foods stands as a leader and innovator in the snack food industry, supplying a diverse range of branded snack foods to foodservice and retail supermarket sectors across the United States. Our iconic products include SUPERPRETZEL, ICEE, and Dippin’ Dots, along with other beloved brands like LUIGI’S Real Italian Ice, The Funnel Cake Factory Funnel Cakes, and Hola Churros. Additionally, we have a robust presence in the bakery sector, providing cakes, cookies, and pies to major grocery and convenience retailers. Our commitment to delivering exceptional sales performance is driven by our talented team and our motto: “Fun Served Here.”POSITION SUMMARY:As the Packaging Engineering Lead, reporting to the VP of Engineering, you will provide vital technical and strategic leadership for the design, development, optimization, and implementation of innovative packaging solutions. Your role will ensure adherence to food safety, product quality, operational efficiency, and customer requirements while aligning with business objectives. You will manage packaging materials, specifications, equipment integration, and processes for new and existing products within a dynamic food manufacturing environment. Collaborating cross-functionally with Operations, R&D, Quality, Supply Chain, Procurement, and commercial teams, you will drive innovation, standardization, and continuous improvement while ensuring compliance with regulatory, safety, and sustainability standards. Your expertise will also be crucial in resolving packaging-related issues, enhancing line performance, and ensuring our packaging solutions meet both manufacturing and consumer expectations.ESSENTIAL FUNCTIONS:Lead the entire packaging development process for products such as pretzels, churros, and cookies, from initial concept through to successful product launch.Design packaging that effectively maintains freshness, texture, and shelf-life, while minimizing breakage and grease or sugar migration.Develop packaging solutions that are optimized for high-speed automated production and packaging lines, including flow wrap, VFFS, cartoning, thermoforming, and case packing.Collaborate with Operations, Supply Chain, Quality, R&D, and Procurement to ensure packaging is scalable, cost-effective, and optimized across multiple facilities and co-manufacturers.Conduct packaging trials, line validations, and distribution testing to confirm package performance, durability, and operational efficiency.Lead root cause analysis and resolution of packaging-related challenges impacting quality, line performance, waste, or customer satisfaction.Identify opportunities for cost savings through material optimization, structural redesign, automation compatibility, and process improvements.

Ingram Content Group (ICG) is excited to announce an opportunity for a Lead Software Engineer to become a pivotal member of our team in La Vergne, TN (Greater Nashville area). In this role, you will design, develop, and enhance the systems that facilitate the collection, ingestion, storage, analysis, transformation, and distribution of our data. You will oversee the entire data pipeline lifecycle—from ingestion to the establishment of Operational Data Stores (ODS). As a Lead Software Engineer, you will serve as the senior technical programmer within the team, taking ownership of the solution stack and demonstrating a strong problem-solving aptitude. You will deliver impactful results through both individual contributions and mentoring junior engineers. Collaborating with the data architect, CI/CD architects, and fellow engineers, you will create and deliver top-tier data platforms. This position is hybrid, requiring onsite work at our Ingram headquarters four days per week.Are you ready to explore and innovate new methods for content delivery worldwide?At Ingram, our Technology team is at the forefront of providing content distribution services to thousands of publishers, focusing on key initiatives such as business intelligence, machine learning, continuous integration, and omnichannel solutions. We embrace a diverse workforce and leverage technology that fosters innovation through SaaS platforms, metadata management, cloud computing, and containerization. Our teams operate in an agile environment, prioritizing authenticity, creativity, and transparency built on a foundation of factual insights.Our mission is to connect readers to the content they desire in the most seamless ways possible. If you're an IT professional passionate about delivering results through collaborative efforts, understanding business drivers, and thriving in a connected culture, we are eager to meet you!

As a pioneering leader in the snack food sector for over five decades, J&J Snack Foods is dedicated to delivering a diverse range of branded snack products to both foodservice and retail supermarket outlets throughout the United States. Our esteemed product lineup features iconic names such as SUPERPRETZEL, ICEE, and Dippin’ Dots, along with distinguished brands like LUIGI’S Real Italian Ice, The Funnel Cake Factory Funnel Cakes, and Hola Churros. J&J also excels in the bakery domain, offering delicious cakes, cookies, and pies to some of the largest grocery and convenience retailers in the industry. Our ongoing commitment to excellence has resulted in record sales, driven by a talented team and a philosophy of "Fun Served Here".POSITION SUMMARY: J&J Snack Foods Corp. is actively seeking a seasoned audit professional to join our Internal Audit team as a Senior Internal Auditor. In this role, you will report to the Manager of Internal Audit and be stationed at our La Vergne, TN office.ESSENTIAL FUNCTIONS:Engage in the execution of the annual risk assessment and, based on risk evaluation, aid in the formulation of the annual audit plan.Contribute to the planning of individual audits, including conducting research on pertinent audit topics as necessary (e.g., Accounting, Compliance, General Manufacturing, IT Security).Assist the Manager of Internal Audit in all phases of audit activities, including planning, fieldwork, and closing procedures. This includes composing audit findings and recommendations, as well as communicating draft observations to auditees.Follow up on management's action plans, assessing the sufficiency of evidence provided for the closure of observations.

Role overview Ingram Content Group seeks a Senior Business Systems Analyst based in La Vergne. The position centers on reviewing business processes and recommending changes that support the company’s leadership in publishing. The analyst will play a key part in strengthening both operations and systems. What you will do Meet with stakeholders to gather and clarify requirements for business systems Examine existing processes and highlight opportunities for improvement Propose and help put in place solutions to boost efficiency and effectiveness Assist in developing new features and enhancing current systems Collaboration This role works closely with teams throughout the organization to ensure solutions fit business needs and contribute to ongoing operational improvements.

With over 50 years of excellence in the snack food industry, J&J Snack Foods is a leading provider of branded snack foods to foodservice and retail supermarket outlets across the United States. Our iconic products include SUPERPRETZEL, ICEE, and Dippin’ Dots, alongside other beloved brands like LUIGI’S Real Italian Ice and The Funnel Cake Factory. Our strong presence in the bakery sector allows us to supply cakes, cookies, and pies to some of the largest grocery and convenience retailers in the industry. We pride ourselves on our commitment to delivering quality and innovation, driven by a talented team dedicated to our motto, “Fun Served Here.”POSITION SUMMARY:As the Process Engineering Lead, you will report directly to the VP of Engineering and be pivotal in spearheading process design, commercialization, and continuous improvement initiatives within our bakery manufacturing operations. Drawing on extensive expertise in dough systems, thermal processing, and high-speed production, you will ensure the efficient scale-up of new products while maximizing yield and maintaining quality standards. You will collaborate closely with cross-functional teams to transform product innovations into dependable, high-performing manufacturing processes and lead capital projects from inception through to startup, supporting the ongoing growth of our business.ESSENTIAL FUNCTIONS:Bakery Process Design and CommercializationLead the transition of bakery products from pilot to full-scale production, encompassing all operational stages from mixing and proofing to baking and packaging.Work in partnership with R&D and Quality teams to ensure product formulations are optimized for manufacturability, consistency, and food safety.Establish, validate, and document key process parameters, including mix times, hydration levels, fermentation profiles, and oven curves.Drive and support plant trials and the introduction of new products and line extensions, ensuring a smooth transition to full production.Capital Projects and Equipment ImplementationLead the design processes for bakery capital projects, including PFDs, P&IDs, line layouts, equipment specifications, and associated cost estimates.Specify and implement bakery equipment, including mixers, dividers, proofers, tunnel ovens, and packaging lines.Oversee the installation, commissioning, validation, and startup of new production lines and system upgrades.Collaborate with contractors and vendors to ensure projects are delivered safely, on time, and within budget.

About the Role J & J Snack Foods Corp. is hiring a Software Engineer in La Vergne, TN. This role focuses on building software that supports and improves food industry operations and product lines. What You Will Do Develop software solutions to streamline business processes and support product development Work with cross-functional teams to understand operational needs and translate them into technical requirements Contribute to the design, implementation, and maintenance of new and existing applications Location This position is based in La Vergne, Tennessee.

As a Member Services Specialist at GOVX, you will play a pivotal role in ensuring our members enjoy an exceptional experience at every interaction. Your passion for customer service and expertise in digital platforms will help us meet and exceed our members' needs. You will be instrumental in building strong member loyalty and satisfaction through top-notch service and proactive engagement.Position Type and ScheduleThis is a full-time, non-exempt position that requires you to be in the office five days a week at our GOVX Fulfillment Center in La Vergne, TN. Please note that work schedules may vary based on demand, and this role does not offer relocation assistance or visa sponsorship. Preference will be given to candidates available for weekend shifts.Key ResponsibilitiesMember Support: Deliver prompt and efficient assistance to members through GOVX platforms.Order Service: Address online order inquiries, ensuring accuracy and timely fulfillment.Issue Resolution: Proactively resolve member complaints and concerns swiftly and effectively.Collaboration: Partner with GOVX teams to ensure a unified, member-focused approach across all channels.Training: Facilitate training for new team members on best practices and platform use.Vendor Support: Engage with GOVX partners for inquiry outreach.Performance MetricsService Level Achievement: Consistently meet or exceed service level goals regarding response times, resolution times, and overall member satisfaction scores.Ticket Accuracy Rate: Maintain high accuracy in resolving member support tickets to ensure quality and consistency.Customer Satisfaction (CSAT): Achieve customer satisfaction targets as measured by post-interaction surveys.Project Execution: Complete all assigned projects and tasks on schedule and within budget.

J&J Snack Foods has been a trailblazer in the snack food industry for over 50 years, providing a delightful array of branded snack foods to foodservice and retail supermarket outlets across the U.S. Our iconic products include favorites such as SUPERPRETZEL, ICEE, and Dippin’ Dots, along with beloved brands like LUIGI’S Real Italian Ice, The Funnel Cake Factory Funnel Cakes, and Hola Churros. In addition, our strong bakery division supplies cakes, cookies, and pies to major grocery and convenience retailers. We are proud to announce record sales driven by our committed team and our dedication to the motto “Fun Served Here”.POSITION SUMMARY:As the Lead Software Engineer, reporting to the Software Engineering Manager, you will be at the forefront of designing, developing, and maintaining our custom applications. Your role will encompass analyzing operations, developing software solutions, and ensuring high-quality deliverables. You will excel in communication, prioritize tasks effectively, and demonstrate exceptional software engineering skills. The ideal candidate will be a self-starter with a solid background in building mobile, web, and cloud applications, APIs, and databases. Creativity, organization, and analytical skills are essential, along with the ability to thrive in a collaborative team environment.