Technical Support Manager

Join our dynamic team at betsol as a Team Lead - Technical Support. In this pivotal role, you will oversee a dedicated team of technical support professionals, ensuring exceptional service delivery and customer satisfaction. You will be responsible for managing support operations, mentoring team members, and collaborating with cross-functional teams to resolve technical issues effectively.

Join Adyen as a Team Lead in Technical Support, where you will play a pivotal role in leading a dynamic team to deliver exceptional service to our clients. You will oversee daily operations, ensuring that technical queries are resolved efficiently and effectively. Your leadership will inspire your team to achieve their best while fostering a culture of continuous improvement.

Join Laundryheap as a Customer Support Team Lead specializing in escalations. In this pivotal role, you will manage and guide a team of customer support representatives, ensuring exceptional service is delivered to our valued customers. You will handle complex escalations, providing resolutions and fostering a positive customer experience. Your leadership will be key in driving team performance and operational excellence.

About Ping Identity: At Ping Identity, we are committed to providing secure and seamless digital experiences for all users, a principle we call digital freedom. This ethos not only inspires our service offerings but also shapes our company culture. Our employees thrive in an environment that embraces digital freedom, empowering them to fully express their individuality and authentic selves.Our advanced cloud identity platform enables individuals to shop, work, bank, and engage in their preferred ways—free from friction and fear.While safeguarding digital identities is our technological focus, nurturing individual identities is central to our company culture. We champion every identity. One of our core values, Respect Individuality, encourages us to celebrate diversity, ensuring everyone can bring their whole selves to work.Headquartered in Denver, Colorado, with a global presence, we cater to the most demanding enterprises worldwide, including over half of the Fortune 100. At Ping Identity, we are redefining perceptions of cybersecurity, digital experiences, and identity management.The Team Lead, Course Development plays a pivotal role in spearheading the creation of high-quality technical training content for Ping Identity’s customer courses, certifications, and workshops, while mentoring a local team of course developers.You will produce engaging, technically precise learning materials that articulate Ping Identity product capabilities and features to developers, system integrators, and system administrators globally. This role combines hands-on course creation with effective people leadership to ensure consistent quality, technical rigor, and impactful learning across the curriculum.This position reports to the Senior Manager, Certification and Curriculum Development and coaches a dedicated team of course developers.

Join Sopra Steria as an ARAS Technical Lead in Bengaluru, where you will spearhead innovative solutions and drive technical excellence within our dynamic team. This pivotal role requires a blend of leadership, technical prowess, and a passion for technology.

Position: Module Lead / Technical LeadLocation: BengaluruExperience: 5 – 9 YearsJob Description:Proficient in Core Java with experience in Network Management Systems (NMS) or Element Management Systems (EMS) within the telecom domain.Strong J2EE experience, specifically with at least two of the following frameworks: Spring, Hibernate, REST, or SOAP.Familiarity with telecom domains such as L2 (Ethernet), L3 (MPLS), Optical (Sonet, SDH), or Cable Modem (Docsis) is essential.Experience in provisioning and configuration is a plus, but not mandatory.Knowledge of EMS/NMS FCAPS, particularly in Fault and Configuration modules is preferred.

Trainee Technical Support RepresentativeJoin our dynamic team at sideinc as a Trainee Technical Support Representative! This is a fantastic opportunity for individuals looking to launch their careers in technical support.Job Location: Remote (Bengaluru/Hyderabad)Contract Duration: 3 months (with potential for extension based on business needs and individual performance)Experience Level: 0 to 3 yearsRequired Experience: Minimum of 1 year in International Voice support.Key Responsibilities:Swiftly addressing customer inquiries with accuracy via email and live chat.Handling both technical and non-technical queries.Identifying and resolving customer complaints, determining root causes, and following up to ensure resolution.Educating customers on product features and functionalities.Keeping updated with product knowledge to provide timely and effective responses.Collaborating with team members to deliver the best possible solutions for customers.Ideal Candidate Profile:Proven experience in international customer support via voice, email, and chat.Ability to adapt to customer needs leveraging product knowledge and critical thinking.Commitment to maintaining our reputation for excellent customer service.Focus on quality, ensuring consistency and adherence to high standards.Willingness to work in shifts and flexibility with rotational week offs.Essential Requirements:Own a computer with Windows 8.1 or higher.Access to a reliable, high-speed broadband connection.UPS or power backup solution preferred.Outstation candidates should be open to relocating to Hyderabad/Bangalore when in-office work resumes.Mandatory Skills:Strong proficiency in English with excellent written and verbal communication skills.Flexibility and availability for rotational shifts and week offs to cover operational hours.Logical thinking, reasoning, and problem-solving capabilities.

Are you passionate about technology and eager to help customers navigate complex technical challenges? As a Technical Support Engineer at Postman, you will play a crucial role in ensuring our users have a seamless experience with our platform. You will provide exceptional support, troubleshoot issues, and collaborate with cross-functional teams to enhance our product offerings.

Join our dynamic team as a Java Team Lead, where you will play a pivotal role in leading software development projects and mentoring a team of talented developers. You will be responsible for ensuring timely delivery of high-quality software solutions, collaborating with cross-functional teams, and driving innovative solutions to meet client needs.

We are seeking a skilled .NET Technical Lead to join our dynamic IT team at Eurofins in Bengaluru. In this pivotal role, you will lead the design, development, and implementation of high-quality software solutions. You will be responsible for mentoring junior developers, overseeing project timelines, and ensuring the technical excellence of our projects.

Join our dynamic team at Squircle IT Consulting Services Pvt Ltd as a BizTalk Technical Lead. In this pivotal role, you will guide and oversee the technical implementation of BizTalk solutions, ensuring seamless integration and optimal performance. You will work closely with cross-functional teams to refine processes and deliver high-quality solutions that meet client expectations.

Join Saviynt as a Senior Technical Support Engineer, where you'll be at the forefront of our AI-powered identity platform. Our solutions expertly manage and govern access to all organizational applications, data, and business processes, safeguarding digital assets while enhancing operational efficiency and minimizing compliance costs. With a commitment to innovation, Saviynt is leading the charge in identity security, helping premier brands, Fortune 500 companies, and government entities navigate the complexities of the AI landscape. Discover more at www.saviynt.com.

Role Overview Betsol is looking for a Technical Support Engineer in Bengaluru. This role focuses on helping clients solve technical problems and maintain a high level of customer satisfaction. Collaboration with the development team is a regular part of the job to address and resolve issues. What You Will Do Respond to client support requests and troubleshoot technical issues Work with the development team to identify and fix problems Ensure clients receive timely and effective solutions

About the Role Betsol is hiring a Technical Support Engineer in Bengaluru. This role focuses on helping clients resolve technical issues and improve their experience with Betsol products. The work centers on customer service and troubleshooting, supporting clients as they navigate technical challenges.

About the Role Saviynt is looking for a Technical Lead in Bengaluru to guide a team of engineers focused on advancing our identity governance platform. This position involves leading technical projects, solving complex engineering problems, and supporting the growth of junior developers. What You Will Do Lead a team of engineers through project lifecycles Direct technical efforts that improve our identity governance product Tackle challenging technical issues and find practical solutions Mentor and support junior team members in their development Promote a collaborative and open team culture Location This role is based in Bengaluru.

Join InterviewMaster as a Technical Support Engineer/Executive, where you'll be at the forefront of our commitment to customer satisfaction. In this role, you will assist users by troubleshooting technical issues, providing solutions, and ensuring a seamless experience with our products. Your keen problem-solving skills and dedication to quality service will contribute significantly to our mission of excellence.

We are seeking a highly skilled Technical Lead - Design to join our dynamic team in Bengaluru. As a Technical Lead, you will be responsible for overseeing design projects, ensuring technical excellence, and leading a team of engineers and designers. Your leadership will guide the development of innovative solutions that align with our strategic goals.The ideal candidate will possess a strong background in engineering and design, with a proven track record of delivering successful projects. You will collaborate with cross-functional teams to drive project success and mentor junior team members.

We are looking for a Billing Team Lead who possesses a blend of technical accounting proficiency and exceptional leadership abilities. In this pivotal role, you will guide and mentor a team of billing specialists, ensuring not only accurate and efficient billing operations across our global projects but also fostering a culture of continuous improvement and excellence.This position will report to the Manager of Accounting, AP, AR & Other Assets - GBS, ensuring the correct application of US GAAP accounting principles related to accounts payable, accounts receivable, and other asset categories.Key ResponsibilitiesInspire, coach, and develop a high-performing team of billing professionals, promoting collaboration and excellence.Oversee the complete billing process, guaranteeing accuracy, timeliness, and compliance with US GAAP, AECOM policies, and SOX controls.Manage the reconciliation of accounts receivable, accounts payable, and related asset accounts to ensure financial data integrity.Collaborate with Source to Pay (S2P) and Order to Cash (O2C) teams to address discrepancies and enhance billing accuracy.Assist in the monthly closing and reconciliation process, ensuring all journals, clearing accounts, and subledgers are accurately maintained.Serve as the primary contact for internal and external auditors, ensuring compliance with all regulatory requirements.Drive continuous improvement initiatives to enhance efficiency, promote automation, and adopt best practices in billing operations.Leverage Oracle and BlackLine systems to optimize productivity and enhance reporting accuracy.

Janes is dedicated to empowering military, government, and defense leaders with confidence in an ever-evolving global landscape. Through our reliable defense, security, and geopolitical insights delivered via integrated digital platforms, we transform vast amounts of data into concise, actionable intelligence. By bridging critical information gaps, Janes enables our clients to assess threats, expedite decision-making, and proactively address emerging challenges.Job Purpose:The APAC Solutions Team Lead holds a pivotal role within the Global Solutions team, overseeing a team of Solutions Engineers in this strategically significant region for Janes. This position marries technical leadership with hands-on involvement in intricate customer integrations and solution deliveries.As part of the Global Product Solutions team, you will facilitate the integration and optimization of Janes’ interconnected intelligence capabilities across the APAC customer base. This includes nurturing a high-performing engineering team while actively participating in priority customer engagements that require deep technical expertise and architectural insights.Your role is crucial for Janes’ expansion in the Asia-Pacific region. You will collaborate with the APAC Solutions team to support mission-critical customer operations, embedding Janes’ data into customer environments, ensuring interoperability with third-party datasets, and aligning solutions with clients’ AI, intelligence, and data strategies. You will significantly influence how Janes’ data is utilized within complex operational systems.Additionally, you will play a role in defining and documenting data standards, technical specifications, and integration pathways, which will enhance customer outcomes, ensure deployment consistency and scalability, and drive technical innovation in Janes’ solutions ecosystem.Contributing to impactful customer and partner projects across the Asia-Pacific region, you will help shape the evolution of Janes’ technical framework, including our graph knowledge base, intelligence products, and supporting infrastructure. Your contributions will have a direct and meaningful impact on national security and defense capabilities.