Technical Support Manager - Vehicle Reliability Engineering

Join Waabi as a Vehicle Reliability Engineer, where you'll play a pivotal role in enhancing the performance and durability of our cutting-edge autonomous vehicles. Your expertise will be instrumental in ensuring that our vehicles meet the highest standards of reliability and safety.In this role, you will conduct rigorous testing, analyze data, and collaborate with cross-functional teams to develop robust solutions that enhance vehicle reliability. If you're passionate about innovation in the automotive sector and eager to contribute to the future of transportation, we want to hear from you!

Join our dynamic team as a Technical Support Engineer at Procom Services in Dallas, where you will play a crucial role in delivering exceptional technical support to our clients. Your expertise will ensure that our systems run smoothly and our customers receive timely solutions to their technical challenges.

Aurora Innovation is seeking a Vehicle Platform Systems Engineer to help advance autonomous vehicle technology. This position is based in Dallas, Texas and centers on practical engineering and system design for next-generation vehicles. Role overview This role involves shaping vehicle platform systems with a strong focus on safety and reliability. The engineer will play a key part in developing and refining technical solutions that enhance vehicle performance while supporting the integration of Aurora’s autonomous systems. What you will do Design vehicle platform systems with safety and reliability as primary goals Develop and improve engineering solutions to boost vehicle performance Optimize how systems work together to enable Aurora’s autonomous technology Location This role is located in Dallas, Texas.

Join our dynamic team at Teltonika Networks as a Pre-Sales Technical Support Engineer based in Dallas, Texas. In this pivotal role, you will act as a vital technical advisor throughout the sales process, collaborating closely with both our internal teams and prospective clients to create, present, and validate customized connectivity solutions.Your expertise will bridge the gap between customer needs and Teltonika Networks’ technical offerings, fostering successful solution adoption and ensuring exceptional customer satisfaction.Our Networking Solutions Business Unit specializes in the development and manufacturing of industrial and enterprise connectivity equipment, encompassing routers, switches, gateways, and modems. Our solutions empower critical applications in the Industry 4.0, Smart City, and Green Energy sectors.This role is perfect for a technically adept professional who thrives on merging engineering knowledge with customer interaction in a rapidly expanding global IoT environment.Key Responsibilities:Serve as a technical pre-sales advisor, assisting the sales team with customer interactions, solution design, and deal qualification.Engage in client-facing activities for about 50% of your time, including meetings, presentations, demonstrations, and workshops.Willingness to travel up to 50% to client sites, partner venues, and industry-related events.Consult with clients and internal stakeholders on device and solution-related technical subjects.Design and propose comprehensive IoT and networking solutions tailored to customer specifications.Deliver technical presentations, product demonstrations, and proof-of-concept (PoC) deployments.Assist in the integration of Teltonika Networks products within customer environments by providing hands-on support.Collaborate with sales, product management, and R&D teams to ensure solutions meet market demands.Identify customer challenges and proactively suggest optimized technical solutions.Prepare and maintain technical documentation, proposals, and solution architectures.Conduct training sessions and workshops for clients, partners, and internal teams.Troubleshoot and resolve technical challenges during pre-sales and pilot phases.Act as a liaison between customers and Teltonika Networks R&D for complex technical requirements.Work directly with Linux-based systems, industrial protocols, networking technologies, and third-party integrations.

ISEE is on the lookout for passionate, full-time Test Engineers to become integral members of our innovative team.Key Responsibilities:- Design, execute, and evaluate comprehensive system and vehicle test scenarios and plans aimed at validating hardware and software compliance with specified requirements, collaborating closely with software, systems, and test engineering teams.- Conduct detailed troubleshooting and root cause analysis, implementing effective corrective actions on both offline and online vehicle-level software and hardware.- Create data analysis scripts and visualization tools to swiftly identify key insights and trends from testing activities.- Clearly communicate test outcomes and challenges to engineering leads and fellow team members.- Collaborate with engineering teams to enhance software and system designs, ensuring they are robust and testable based on validated customer requirements.- Prioritize test exceptions to ensure the final product aligns with our clients' business and technical expectations.

Join ISEE as a dedicated Engineering Technician specializing in autonomous vehicles. We are in search of a talented individual with a balanced skill set in both electrical and mechanical disciplines. This role involves collaborating with engineers to deploy electromechanical systems, upgrade our existing fleet, and assist in launching new vehicles at customer locations. The ideal candidate will possess 5+ years of relevant experience in the field.

isee is on the lookout for a dedicated Senior Controls Engineer specializing in Autonomous Vehicles to be part of our innovative team. The ideal candidate will bring over 5 years of hands-on experience in a combination of mechatronics, robotics, and control systems.Key Responsibilities:- Develop and utilize models for simulating control algorithms, ensuring comprehensive evaluation of dynamic behaviors at both component and system levels.- Design and implement test scenarios, collaborating with various teams to execute thorough software and field testing on autonomous vehicles.- Create metrics and user-friendly tools to assess vehicle dynamics controller performance.- Engage in architecture strategy and algorithm design reviews.- Perform root-cause investigations and conduct data analysis from simulations and vehicle tests.Qualifications:- Advanced degree in Mechanical Engineering, Controls Engineering, Aerospace Engineering, Applied Mathematics, Electrical Engineering, Mechatronics, or a closely related field (Master's degree or higher preferred).- Solid engineering background in feedback control theory: including linear system analysis, stability analysis, frequency response, system identification, and optimal control techniques.- Experience with Hardware-in-the-loop (HIL) testing and strong signal processing skills.- High proficiency in Embedded C programming.- Extensive experience with MATLAB/Simulink and Python programming.- Excellent communication skills, with a passion for self-driving cars and robotics.- Previous startup experience is mandatory.Preferred Qualifications:- Basic understanding of and intuition for the physics of multi-body systems.- Experience with coordinating and improving control algorithm requirements.

About the RoleAs a Blockchain Site Reliability Engineer (SRE) at InfStones, you will play a crucial role in maintaining the integrity, availability, and performance of our blockchain nodes and related infrastructure. You will be tasked with monitoring, troubleshooting, and swiftly resolving incidents in production environments while developing automation tools to enhance operational efficiency and mitigate risks.Key Responsibilities1. Deploy, monitor, and maintain blockchain nodes across various protocols.2. Collaborate with engineering teams to facilitate seamless upgrades and maintain system stability.3. Utilize strong Linux expertise to address incidents and restore services promptly.If you are passionate about cutting-edge technology and thrive in a dynamic environment, we encourage you to apply!

ISEE is on the lookout for an accomplished Senior Electrical Engineer to become an integral part of our innovative hardware team, focusing on the future of self-driving vehicles. The successful candidate will bring extensive experience and a passion for technology.Key Responsibilities:- Design and implement PCB layouts and schematics- Proficiency in embedded systems development, particularly with ARM Cortex (STM32)- Familiarity with communication protocols including CAN (J1939, CANOpen), SPI, I2C, and serial communication- Design and support electrical architectures for specialized applications- Generate detailed electrical drawings, schematics, and assembly layouts for both electrical and electro-mechanical subsystems- Comprehend vehicle architecture and functional schematics to ensure safety and reliability in electrical components- Integrate custom-built components into vehicle systems- Test, maintain, and enhance electrical systems- Collaborate with suppliers and facilitate the transition of development projects into production.Qualifications:- Bachelor's or Master's Degree in Electrical Engineering- A minimum of 5 years of practical experience in electrical engineering, with specific expertise in wire harnessing.- Strong interest in autonomous vehicles and robotics- Exceptional communication skills- Expertise in managing electrical drawings and componentsPreferred Qualifications:- Experience with motor control systems, IMU, GPS, and LIDAR technologies- Background in robotics or autonomous systems is a plus

Join ThermalWorks LLC as a Technical Support Specialist, where you'll collaborate closely with the Director of Service to be the frontline of our Technical Service organization. Your responsibilities will include providing first-response support, system validation, and accurately capturing high-quality data during significant events. Beyond core monitoring and escalation tasks, you will also cater to customer experience (CX) requirements, ensuring seamless operation across time zones. This execution-focused role operates within established boundaries to facilitate safe and timely decision-making by Technical Service leadership. We seek an individual who is agile, professional, and capable of handling confidential information while thriving in a dynamic environment.At ThermalWorks, we prioritize efficiency and aim for smooth operations. Our mission is to deliver integrated cooling solutions for data centers and commercial buildings that significantly lower energy demand, reduce water usage, and decrease cooling costs. Our innovative solutions lead the industry by outperforming traditional air- and water-cooled systems regardless of climate conditions.We value sustainability and innovation, which is why we are selective in our hiring process. Trust, communication, reliability, and self-motivation are essential attributes for our team members. We are on the lookout for creative thinkers and high performers who are eager to make a positive impact. We offer flexibility and limitless growth opportunities to those who can leverage their skills and talents to create value. As part of the Endeavour Energy, LLC family, you'll join a diverse, passionate group dedicated to making a difference for both people and the planet. Are you ready to embark on this journey with us?

Join our dynamic hardware team at ISEE as a Principal Electrical Engineer specializing in Autonomous Vehicles. We are looking for a dedicated professional with a robust understanding of electrical engineering principles. This role will involve extensive research and development of innovative subsystems within the electro-mechanical framework for both prototype and production designs in the autonomous vehicle sector.Key Responsibilities:- Collaborate on embedded development and programming alongside embedded systems developers.- Design and define communication systems, including CAN (J1939, CANOpen), SPI, I2C, USB, and RS-232.- Partner with cross-functional teams to conceptualize and implement the overall electrical architecture.- Integrate electronic components seamlessly into vehicles.- Design and develop safety-critical system elements.- Conduct thorough verification and validation of electrical systems.- Collaborate with suppliers to facilitate the transition from development to production.- Engage in PCB layout and schematic design.Qualifications:- Bachelor's or Master's Degree in Electrical Engineering.- A deep passion for autonomous vehicles and their technologies.- Strong communication skills to interact effectively with team members and stakeholders.- Proficient in electrical drawings and parts management.- Experience in prototyping and testing of electronic boards.Preferred Qualifications:- 10+ years of relevant experience in electrical engineering.- Familiarity with various types of actuators and sensors.- Previous experience with safety-critical design work.- Background in robotics or autonomous systems is advantageous.- Knowledge of Verification and Validation processes.

Join Shield AI as a Staff Hardware Reliability EngineerAt Shield AI, we are on a mission to safeguard both service members and civilians through cutting-edge intelligent systems. As a Hardware Reliability Engineer, you will play a crucial role in ensuring the durability and long-term performance of our VBAT flight hardware. Collaborating closely with design, manufacturing, and supply chain teams, you will implement best practices in design-for-reliability and conduct thorough reliability verification from initial concept to full-scale production.Your responsibilities will include leading environmental and stress testing initiatives such as temperature cycling, vibration tests, HALT, and HASS. You will also conduct failure analysis, materials characterization, and root cause investigations for manufacturing non-conformances and field returns. Your expertise will contribute to design reviews, FMEA activities, and influence material selection and manufacturing requirements. Analyzing test and field data using reliability modeling tools, you will help develop corrective actions and process improvements that enhance hardware reliability across the program.

Join Shield AI as a Hardware Reliability Engineer II, where your expertise will help ensure the durability and sustained performance of our cutting-edge VBAT flight hardware. Collaborate with design, manufacturing, and supplier teams to adopt best practices for design-for-reliability.In this dynamic role, you will drive environmental and stress testing initiatives, support in-depth failure analysis, and analyze test and field data to uncover potential reliability risks. Your contributions will be essential in design reviews, FMEA activities, and root cause investigations for both manufacturing and field challenges, ultimately enhancing hardware reliability throughout our program.

Rithum™ is recognized as the leading commerce network globally, streamlining collaboration between brands, suppliers, and retailers to provide exceptional e-commerce experiences. Our unparalleled platform empowers brands and retailers to boost growth, refine channel operations, expand product ranges, and enhance margins. With over 40,000 businesses leveraging Rithum to elevate their operations across numerous channels, generating more than $50 billion in annual GMV, we equip our clients with commerce, marketing, and delivery solutions that facilitate optimized consumer shopping journeys from start to finish. Overview The Database Reliability Engineering (DBRE) team at Rithum is dedicated to ensuring the availability, reliability, and observability of all database systems. Our team emphasizes automation to minimize manual tasks and constantly seeks to enhance our processes. We manage and optimize a large-scale SQL Server environment that spans hundreds of instances across a hybrid infrastructure (on-prem VMware and AWS), in addition to various relational and NoSQL database platforms including MongoDB, DynamoDB, Elasticsearch, MySQL, Postgres, and Redis. These systems are integral to all business operations. Our DBRE team is built on a strong foundation of curiosity, transparency, collaboration, and a commitment to continuous learning. As a Senior Database Reliability Engineer, you will be expected to embody these values and promote them among your colleagues. You will manage a diverse array of database systems and spearhead your own projects with a highly technical focus. Responsibilities Guarantee the maximum availability and reliability of mission-critical database systems across hybrid infrastructure. Design, implement, and maintain SQL Server Always-On Availability Groups, clustering, and replication topologies, while continually enhancing the observability of all database systems. Lead significant database upgrade initiatives and modernization efforts, providing support to other engineers and teams in utilizing database systems. Consistently improve observability through telemetry, performance analysis, and proactive monitoring. Enhance operational processes through automation, utilizing PowerShell, Python, and CI/CD tools. Ensure the security and protection of all data. Participate in our on-call rotation. Diagnose and fine-tune high-load production systems, including complex performance and replication challenges. Lead technical responses during high-severity incidents.

Join the innovative hardware team at ISEE as a Senior Embedded Systems Engineer, where you will take on a pivotal role in leading and executing the development of embedded software for autonomous vehicles. This position entails vital responsibilities in developing safety-critical software and facilitating seamless integration between hardware and advanced software systems.Key Responsibilities:- Lead the development, verification, and maintenance of embedded software for ECUs, sensors, actuators, and safety systems in autonomous vehicles.

This position is hybrid, requiring 3 days in our Plano office. As a Senior Technical Solutions Engineer at Databricks, you will play a crucial role in delivering technical support for challenges related to the Databricks Platform. You will guide customers through their Databricks journey, equipping them with the knowledge necessary to maximize value and achieve their strategic objectives using our products. From addressing foundational technical inquiries to navigating complex architectural challenges across the Big Data landscape, customers will rely on your expertise. You will report directly to the Senior Manager of Technical Solutions. Your Impact: Troubleshoot and resolve intricate customer issues associated with the Databricks platform. Offer best practice support for tailored solutions crafted by Databricks customers. Provide recommendations to enhance performance within customer-specific environments. Assist with challenges related to third-party integrations within the Databricks ecosystem. Collaborate with engineering and escalation teams to ensure customer issues and requests are addressed promptly. Contribute to the development and upkeep of company documentation and knowledge resources. Actively advocate for customer needs. Enhance your expertise in AWS/Azure and the Databricks platform through continuous learning and internal training programs. Participate in on-call rotations during weekends and weekdays.

Job Description:Are you passionate about technology and eager to embark on a fulfilling career in technical support? NoGigiddy is on the lookout for motivated and tech-savvy individuals to join our team as Technical Support Specialists. In this exciting entry-level role, you will be the primary point of contact for our users, delivering exceptional technical assistance and ensuring a positive user experience.Responsibilities:Timely and professional response to technical inquiries via chat, email, and phone.Diagnosing and troubleshooting both software and hardware issues effectively.Providing step-by-step guidance to help users resolve technical problems.Assisting users in navigating our platform and maximizing its features.Maintaining high customer satisfaction through effective communication and problem-solving skills.Collaborating with team members to enhance support processes and user experience.Documenting and escalating complex technical issues to the relevant departments when needed.Participating in training sessions to stay informed about product knowledge and best practices in technical support.

As a Senior Program Manager (SPM), you will play a pivotal role in steering and supervising the field operations for roadside assistance in the realm of autonomous vehicles. Join one of the largest companies in the autonomous vehicle sector, where you'll lead a diverse team of managers and a vast workforce of individual contributors, ensuring the smooth execution of critical operational functions.

Resultant is seeking a Technical Support Specialist to join the MS_Service Delivery Team in Dallas, TX. This hybrid role combines onsite and remote work, serving as the first point of contact for clients facing technical challenges. Role overview This position focuses on supporting clients by addressing a variety of technical issues. The goal is to provide prompt and effective solutions, ensuring each client receives clear and helpful service. What you will do Respond to client inquiries and troubleshoot technical problems as they arise Deliver clear, helpful customer service during each interaction Collaborate with the IT team to resolve issues and improve support processes Help maintain strong client relationships by supporting high satisfaction levels Requirements Comfort working with clients from a range of backgrounds Strong problem-solving and communication skills Ability to collaborate with IT and service delivery teams This hybrid position requires regular presence in Dallas, TX, with both onsite and remote responsibilities.