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Technical Support Manager - Vehicle Reliability Engineering

Aurora InnovationDallas, Texas
On-site Full-time

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Experience Level

Manager

Qualifications

Proven experience in technical support management, preferably in the automotive or technology sectors. Strong understanding of vehicle reliability engineering principles. Excellent problem-solving skills and ability to work under pressure. Effective communication and leadership abilities. Bachelor's degree in Engineering or a related field preferred.

About the job

Aurora Innovation seeks a Technical Support Manager specializing in Vehicle Reliability Engineering for its Dallas, Texas location. This leadership role guides the technical support team, aiming to uphold strong service standards for clients.

Role overview

The Technical Support Manager oversees daily operations within the technical support group. The focus centers on addressing client needs and applying engineering solutions to improve the reliability of vehicles in the field.

Key responsibilities

  • Lead and mentor the technical support team
  • Work closely with clients to resolve technical issues
  • Apply engineering practices to enhance vehicle reliability

Location

This position is based in Dallas, Texas.

About Aurora Innovation

Aurora Innovation is at the forefront of autonomous vehicle technology, dedicated to making transportation safer and more efficient. We are committed to innovation and excellence, providing our team with a collaborative environment to thrive and grow.

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