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Technical Support Engineer

SGSValencia
On-site Full-time

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Experience Level

Mid to Senior

Qualifications

Proven experience in technical support or a related field. Strong problem-solving skills and a customer-oriented mindset. Excellent communication abilities in both Spanish and English. Ability to work both independently and as part of a team. Relevant technical certifications are a plus.

About the job

SGS is seeking a Technical Support Engineer to join the team in Valencia. This role centers on addressing technical issues and ensuring clients get the most value from SGS services. Daily work includes direct interaction with customers and close collaboration with internal colleagues to deliver effective solutions.

Key responsibilities

  • Troubleshoot and resolve technical problems for clients
  • Communicate clearly with customers to understand their needs
  • Coordinate with teams across departments to provide timely support
  • Maintain high standards of customer satisfaction in every interaction

Location

This position is based in Valencia.

About SGS

SGS is the world's leading inspection, verification, testing, and certification company. We are recognized as the global benchmark for quality and integrity, providing services that ensure products meet regulatory standards and customer expectations.

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