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Experience Level
Mid to Senior
Qualifications
Proven experience in technical support or a related field. Strong problem-solving skills and a customer-oriented mindset. Excellent communication abilities in both Spanish and English. Ability to work both independently and as part of a team. Relevant technical certifications are a plus.
About the job
SGS is seeking a Technical Support Engineer to join the team in Valencia. This role centers on addressing technical issues and ensuring clients get the most value from SGS services. Daily work includes direct interaction with customers and close collaboration with internal colleagues to deliver effective solutions.
Key responsibilities
Troubleshoot and resolve technical problems for clients
Communicate clearly with customers to understand their needs
Coordinate with teams across departments to provide timely support
Maintain high standards of customer satisfaction in every interaction
Location
This position is based in Valencia.
About SGS
SGS is the world's leading inspection, verification, testing, and certification company. We are recognized as the global benchmark for quality and integrity, providing services that ensure products meet regulatory standards and customer expectations.
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